The Royal Livingstone Hotel by Anantara is a spectacular destination with a perfect location alongside the Zambezi River and a short walk to Victoria Falls. Surrounded by nature, the hotel has a magnificent setting with gardens and direct access to the falls. The rooms are spacious and comfortable with lovely decor, offering a traditional experience with a touch of elegance. The restaurant provides exceptional food quality with a changing menu every other night and guests have the chance to enjoy a private dinner under the Monkey tree by the waterfall. However, some guests had a poor experience at Kubu restaurant. The staff is exceptional, providing incredible guest services and going above and beyond to make your stay as comfortable as possible. From the moment you arrive, the staff greets you by name and makes you feel like a member of the family. In short, the Royal Livingstone Hotel by Anantara offers an unforgettable experience with an incredible staff that will leave you feeling pampered and cared for.
Southern Sun Ridgeway Lusaka is a charming and characterful hotel that is centrally located and ideal for both leisure and business travel. The hotel offers smart and high-standard amenities and the staff are friendly, attentive and courteous. The breakfast is amazing and excellent with a huge and varied buffet and the dinners are also excellent with amazing food and great options. The rooms are refurbished, comfortable and clean with amazingly comfortable beds and effective soundproofing. The hotel is exceptionally clean and tidy with housekeeping and garden staff ensuring that the place is always spotless. The hotel is a great option for business travelers with a central and convenient location and facilities that cater to both business and leisure visitors. While there are some minor issues with wifi and the gym, overall, guests have had great experiences at Southern Sun Ridgeway and have found it to be a reliable and comfortable four-star option for business travelers.
The Best Western Plus Paramount Hotel is a standout option for travelers looking for a centrally located, clean and comfortable stay in Lusaka. Guests frequently praise the hotel's location, exceptional staff and high levels of cleanliness throughout. The breakfast is a highlight, offering an extensive range of tasty options. The dinner menu is well-received with a focus on quality and variety. The pool area is a perfect spot to unwind with many guests commenting on the beauty and cleanliness of the area, despite some guests pointing out noise levels from music. Rooms are spacious with comfortable beds, making them a perfect place to rest after a long day. While there are some minor negatives such as limited selection of breakfast and dinner meals, lack of plug points in rooms and older towels, these are outweighed by the overall positive experience reported by guests.
The Holiday Inn - Lusaka by IHG, is a top choice for travelers looking for a conveniently located hotel in Lusaka. The hotel's location is one of its greatest strengths, offering great value for money and being close to mosques and great neighborhoods. Guests can look forward to a good breakfast with plenty of variety, although it may not be included in the daily rate. The rooms are highly regarded for their cleanliness, modern amenities and comfortable beds, although some guests noted limited menu options for longer stays. The staff is described as friendly, helpful and professional with overwhelming positive reviews. Overall, the Holiday Inn provides a clean, comfortable and enjoyable stay for guests visiting Lusaka.
Protea Hotel by Marriott Ndola is an excellent choice for those looking for a tranquil oasis away from the city with lush gardens and a convenient location near the airport. The breakfast buffet has received mixed reviews, but many guests have raved about the quality of the food and excellent customer service. The rooms are clean and comfortable, although some reviewers have noted minor maintenance issues. The hotel's outstanding level of cleanliness is a highlight and the staff are described as the friendliest, most courteous and professional around with exceptional customer service that goes above and beyond expectations. Overall, Protea Hotel by Marriott Ndola is highly recommended for its location, cleanliness and exceptional staff.
Nestled in the heart of Livingstone, New Fairmount Hotel and Casino boasts a prime central location that provides guests with an immersive city experience. The hotel is conveniently situated on the main street, offering easy access to an array of restaurants, markets and supermarkets. Just a short distance from local attractions like the Livingstone Museum and the craft market and with Victoria Falls only minutes away by taxi, it serves as an excellent base for tourists. The hotel further enhances travel convenience by offering complimentary airport pick-up and drop-off services.
Guest reviews consistently praise the spacious, clean and comfortable rooms, which feature modern lighting, essential amenities such as air conditioning and refrigerators and well-maintained bathrooms. While some furniture and fixtures are considered outdated, the overall positive impressions of room comfort and cleanliness overshadow these concerns. The on-site facilities, including a nice pool area, receive favorable mentions, though some guests suggest improvements in pool cleanliness and water temperature.
The staff at New Fairmount Hotel and Casino are highlighted as a major asset. Guests frequently commend their friendliness, professionalism and attentiveness with specific team members like duty manager Allan and front desk staff Dwayne, Mwiche and Tasila receiving special mentions for their exceptional service. Housekeeping is also praised for maintaining high cleanliness standards, contributing to a welcoming environment.
Dining experiences at the hotel are generally positive with the dinner service, in particular, receiving acclaim. Guests appreciate the diverse and delicious menu, especially the Indian dishes like the Tiki Masala and T-Bone steak. The staff in the restaurant are also praised for their professionalism and dedication. However, the breakfast service garners mixed feelings. While the quality and taste are acknowledged, concerns about variety, timing and pricing suggest room for improvement.
Although one of the less favorable aspects is the hotel's WiFi, which many found unreliable and cumbersome with its 24-hour validity system, this does not significantly detract from the overall positive experience. Maintaining and enhancing the WiFi quality could further elevate guest satisfaction.
In summary, New Fairmount Hotel and Casino excels due to its optimal city center location, clean and spacious accommodations, outstanding staff service and commendable dining experiences, making it a solid choice for travelers looking to explore Livingstone and its attractions.
The Urban Hotel Ndola, nestled in the heart of Ndola, Zambia, consistently receives praise for its prime location, offering both tranquility and accessibility. This central positioning allows guests to easily explore the city, shop at nearby malls, and access transport links, including the airport. The serene atmosphere, enhanced by beautiful gardens, provides a safe retreat close to the central business district. Proximity to a golf course also adds a leisure element to the stay. While some guests noted the need for better road access, the overall feedback highlights the hotel as a cozy and well-situated choice for visitors.
Breakfast at the hotel is generally well-received, with guests appreciating the quality and variety of offerings. The buffet presents options for a full English breakfast along with continental choices, and standout items like proper bacon and decent tea are frequently mentioned. While some guests desire more variety, the breakfast experience is mostly satisfying, accommodating early risers with a fresh start to the day.
The rooms at The Urban Hotel Ndola promise cleanliness and comfort, with many guests applauding the consistently clean environment and comfortable beds. Despite the small room sizes, which may be a challenge for some, the ambiance remains cool and tranquil, creating a comfortable retreat. While some aspects, such as outdated decor and plumbing issues, could benefit from maintenance, the efficient and friendly service elevates the overall guest experience. Dining services, particularly the highly praised chips, enhance the culinary aspect of the stay.
The hotel's cleanliness receives varied feedback, with many guests noting it as very good or even fantastic. Housekeeping is generally praised, though some improvements in bathroom facilities and communal area details are suggested. Despite these areas for enhancement, the overall environment remains clean and welcoming.
Finally, the staff at The Urban Hotel Ndola are consistently highlighted as a major asset. Guests appreciate their friendliness, helpfulness, and willingness to go the extra mile, contributing to a warm and welcoming atmosphere. Professional and efficient service further enhances the positive experience, making the staff a significant highlight of any stay. Overall, The Urban Hotel Ndola is a reliable option for travelers seeking comfort, quality service, and accessibility in Ndola.
Sandy's Creations Resort offers a charming and peaceful escape from the bustle of Lusaka, with its serene location being both a highlight and a minor challenge for travelers given its distance from central areas. The resort is nestled amidst lush gardens and a tranquil pool area, providing a picturesque setting ideal for relaxation. Guests appreciate the beautiful surroundings, which create a hidden gem away from city chaos while maintaining access to the nearby town via the main SADC highway.
Breakfast at the resort is generally well-received, with guests praising the variety, freshness, and friendly service that enhances the dining experience. The peaceful environment during breakfast is often highlighted, contributing to a pleasant start to the day. While there are occasional shortages and some areas for improvement in service, the availability of breakfast packs for early departures adds convenience. Dining continues to impress during dinner, with flavorful dishes like curries, masala fries, and steak receiving special mention. Though some guests experienced food and drink shortages, the overall dining experience remains positive.
The resort's rooms are consistently commended for their spaciousness, cleanliness, and exotic décor. The chalets, in particular, stand out for their beautiful design and inviting atmosphere. Guests find the beds comfortable, ensuring a restful night's sleep, although some note the lack of ceilings and heaters can lead to cooler temperatures. Overall, the accommodations provide a charming and comfortable retreat.
Cleanliness is a notable strength, with the resort maintaining high standards across rooms and bathrooms, contributing to a comfortable stay. The natural and green surroundings further enhance the peaceful ambiance, though the pool cleanliness could see some improvement.
The staff at Sandy's Creations Resort are frequently praised for their exceptional helpfulness and friendliness, creating a warm and welcoming atmosphere. Despite an isolated mention of a less informative interaction with the receptionist, the staff's dedication to customer care is well-regarded, significantly enhancing the overall guest experience. With its combination of beautiful settings, commendable service, and comfortable accommodations, Sandy's Creations Resort provides guests with a delightful and relaxing stay.
M'kango Golfview Hotel receives high praise from guests for its exceptional location, nestled within lush, scenic grounds that offer both tranquility and accessibility. Visitors often commend the hotel's convenient proximity to the airport and local attractions, making it an ideal base for exploration. The grounds are beautifully maintained, featuring a stunning pool that adds to its appeal. Guests particularly enjoy peaceful moments watching impalas wander through, enhancing the hotel's serene atmosphere.
Breakfast at M'kango Golfview Hotel is well-rated, with guests delighted by the quality and variety of offerings, often noting it as one of the best in Zambia. The hearty, extensive meals cater to diverse preferences, while the option to dine on the pleasant verandah enriches the experience. Similarly, dinner services receive positive reviews, marked by delicious food at reasonable prices and attentive staff that contribute greatly to a satisfying dining experience.
The hotel's rooms are largely praised for their spaciousness, comfort, and cleanliness, offering excellent value for money. Guests often note the comfortable beds and clean surroundings, which contribute to a restful stay. Although isolated complaints mention outdated room features and maintenance issues, these are generally outweighed by the positive aspects and affordability of the accommodations.
Cleanliness is a strong positive feature of M'kango Golfview Hotel, with consistently clean facilities and an immaculate pool that meet guests' expectations. The rooms are noted for their neatness and comfortable furnishings, bolstered by the professionalism of the staff who maintain these high standards.
Reviews consistently highlight the exceptional staff, who are known for their friendliness, professionalism, and helpfulness. Their attentive service enhances the overall guest experience, making visitors feel valued and well-cared-for during their stay.
While WiFi services receive mixed feedback, the overall consensus suggests the internet is reliable and fast enough for business needs, despite occasional connectivity issues.
Overall, M'kango Golfview Hotel impresses with its excellent location, delightful dining experiences, well-maintained pool, and outstanding staff service, offering guests a welcoming and pleasant stay.