NH Zamora Palacio del Duero
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Summary of reviewsNH Zamora Palacio del Duero, set in a beautifully renovated distillery, offers an exceptional stay with its prime location close to Zamora's historic center and the picturesque Duero River. It provides easy access to the city's key attractions and maintains a serene atmosphere, making it a desirable base for exploring the rich cultural and historical sites. The hotel's modern comforts blend harmoniously with its historical charm, further accentuated by a courteous and attentive staff.
Breakfast at the hotel is widely celebrated, offering an abundant buffet featuring various local and gluten-free options. Guests appreciate the quality, taste and variety, alongside the attentive service from the breakfast staff. Though some suggest the breakfast area could be larger and the price more competitive, the overall experience is very satisfying.
The restaurant delivers well-prepared dishes with particular praise for the Castilian stew on Thursdays. Although some guests note occasional service delays and limited menu choices, the quality and value generally receive positive feedback, making it a go-to option for dining.
Rooms at NH Zamora Palacio del Duero are spacious, comfortable and well-equipped, frequently noted for their cleanliness and quietness. Large bathrooms, comfortable beds and beautiful views add to the appeal. However, some guests point out that certain rooms could benefit from updates and maintenance. The hotel's cleanliness is consistently praised with only a few minor lapses noted.
The staff’s friendliness and professionalism are standout features, significantly enhancing guests' experiences. From reception to housekeeping, the team consistently ensures a welcoming and efficient service, contributing positively to the overall ambiance.
Wi-Fi services receive positive comments for speed and reliability, although some guests report slower connections and occasional access issues. Parking presents mixed reviews; while the secure underground garage is appreciated, its tight spaces and high costs are noted. Nearby street parking is a convenient alternative.
Families find the hotel appealing due to its spacious and clean rooms, friendly staff and central location enhancing their stay. Though some safety features in bathrooms could be improved, the overall family-friendly atmosphere makes it a recommended choice.
The hotel’s proximity to vibrant nightlife spots is ideal for guests keen to explore local entertainment. Despite occasional noise, rooms generally provide a quiet retreat. Beds receive particular praise for their comfort, ensuring a restful sleep.
While NH Zamora Palacio del Duero falls slightly short of four-star expectations in aspects like luxury amenities, it delivers a comfortable and clean stay with excellent staff service and strategic location, offering good value for travelers seeking a culturally enriching experience in Zamora.
Categories
Breakfast at the hotel is widely celebrated, offering an abundant buffet featuring various local and gluten-free options. Guests appreciate the quality, taste and variety, alongside the attentive service from the breakfast staff. Though some suggest the breakfast area could be larger and the price more competitive, the overall experience is very satisfying.
The restaurant delivers well-prepared dishes with particular praise for the Castilian stew on Thursdays. Although some guests note occasional service delays and limited menu choices, the quality and value generally receive positive feedback, making it a go-to option for dining.
Rooms at NH Zamora Palacio del Duero are spacious, comfortable and well-equipped, frequently noted for their cleanliness and quietness. Large bathrooms, comfortable beds and beautiful views add to the appeal. However, some guests point out that certain rooms could benefit from updates and maintenance. The hotel's cleanliness is consistently praised with only a few minor lapses noted.
The staff’s friendliness and professionalism are standout features, significantly enhancing guests' experiences. From reception to housekeeping, the team consistently ensures a welcoming and efficient service, contributing positively to the overall ambiance.
Wi-Fi services receive positive comments for speed and reliability, although some guests report slower connections and occasional access issues. Parking presents mixed reviews; while the secure underground garage is appreciated, its tight spaces and high costs are noted. Nearby street parking is a convenient alternative.
Families find the hotel appealing due to its spacious and clean rooms, friendly staff and central location enhancing their stay. Though some safety features in bathrooms could be improved, the overall family-friendly atmosphere makes it a recommended choice.
The hotel’s proximity to vibrant nightlife spots is ideal for guests keen to explore local entertainment. Despite occasional noise, rooms generally provide a quiet retreat. Beds receive particular praise for their comfort, ensuring a restful sleep.
While NH Zamora Palacio del Duero falls slightly short of four-star expectations in aspects like luxury amenities, it delivers a comfortable and clean stay with excellent staff service and strategic location, offering good value for travelers seeking a culturally enriching experience in Zamora.
Family Friendly Hotel
Located in a former 14th-century convent, this hotel offers a unique historical setting. Connecting rooms are available, ideal for families, and many rooms have views of the neighboring church. It expertly blends modern and historical elements and is located within walking distance of the city center.
Business Hotel
This hotel offers 8 function rooms that can accommodate from 20 to 360 people, making it suitable for meetings and conferences. They provide an on-site planner for events, and services such as translators and hostesses can be arranged. The hotel also features a business center and meeting rooms.
Hotel with Parking
This hotel offers indoor on-site parking in a garage. While there is a daily fee and reservations cannot be made in advance, it provides a convenient and secure parking option.
Accessible Hotel
This hotel highlights accessibility as a priority, offering accessible facilities, wheelchair access, and wheelchair accessible elevators. It is described as putting guest comfort first with accessibility at the forefront.
4-Star Hotel
This 4-star hotel is housed in a 14th-century convent and offers a unique ambiance with hardwood floors and soft lighting in its rooms. It is centrally located near Plaza Mayor and Semana Santa Museum, and provides modern amenities such as free Wi-Fi and cable TV. Selected superior rooms also include a coffee maker, sitting area, and balcony.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Guest Reviews
Located in a peaceful area close to the historic center, NH Zamora Palacio del Duero offers guests easy access to the attractions and charm of Zamora. This converted distillery beautifully integrates into the surrounding environment, including a picturesque Romanesque church with spectacular night lighting. The hotel is just a short walk from the Plaza Mayor and the historic sites, making it an ideal base for exploring the city on foot. Despite being centrally located, it maintains a serene atmosphere with many guests highlighting its quiet and tranquil setting.
Proximity to the Duero River and the main square is a significant advantage, providing lovely views and convenient access for riverside strolls. Additionally, the hotel is well-noted for its ease of parking and exceptional staff, contributing positively to the overall experience. The combination of historical charm, modern comforts and a prime location makes NH Zamora Palacio del Duero a superb choice for visitors looking to immerse themselves in the cultural and historical richness of Zamora.
The breakfast at NH Zamora Palacio del Duero generally receives high praise from guests with many describing it as excellent, very good and even spectacular. Guests commend the variety, quality and abundance of the buffet, which includes local and gluten-free options. The breakfast is often noted for being healthy, tasty and complete with natural juices, freshly ground coffee and hot dishes made to order. Many guests also highlight the attentiveness and politeness of the breakfast staff, contributing to a positive dining experience.
However, some guests feel that the breakfast area is a bit small and that the selection could benefit from more fresh products like natural juices and freshly baked pastries. Some reviews suggest that the offerings fall short of a four-star hotel standard and mention that the breakfast can be expensive for the value provided. Despite these criticisms, the general consensus is that the breakfast experience at NH Zamora Palacio del Duero is very satisfying and well-received by most visitors.
The restaurant at NH Zamora Palacio del Duero offers a mixed dining experience. On the positive side, many guests praised the quality and taste of the food, highlighting that dishes are well prepared and of very good quality. The Castilian stew on Thursdays was particularly recommended and described as spectacular. Guests also found the restaurant to be a good value with an excellent dinner menu and an amazing €20.00 menu that includes a bottle of wine. The dining room itself is described as pleasant and interesting with a mix of ancient factory machinery adding to the ambiance.
However, there are areas where the dining experience falls short. Some guests mentioned that the dinner can be a bit pricey and the service needs improvement with reports of slow or poor service and insufficient staff, particularly one waitress handling the entire dining area during dinner. There were also instances where guests couldn't dine at the restaurant because it was full or closed early. Moreover, a few guests found the menu too short, needlessly spicy or described the food as average and somewhat expensive.
Despite these occasional drawbacks, the restaurant generally received praise for its food quality and value, making it a noteworthy option for dining within the hotel.
NH Zamora Palacio del Duero offers spacious and comfortable rooms that have received high praise from guests. The rooms are described as very quiet, clean and well-equipped, featuring amenities such as terraces and good air conditioning. Guests particularly appreciated the large size of both the rooms and bathrooms with many noting the comfortable beds and beautiful views, especially those facing the Romanesque church. The hotel is modern and located conveniently close to the city center, making it an attractive option for travelers seeking both comfort and accessibility.
Despite the many positive aspects, some guests noted that certain rooms could use some maintenance and updating. Issues such as small room sizes, worn-out furnishings and bathroom cleanliness have been mentioned, though these seem to be exceptions rather than the norm. Additionally, some rooms above the restaurant were reported to be noisy at night.
Overall, the general consensus is that NH Zamora Palacio del Duero provides a pleasant and comfortable stay, especially appreciated for its spaciousness, cleanliness and prime location.
Guests of the NH Zamora Palacio del Duero have repeatedly praised the comfort and quality of the beds provided by the hotel. Many reviews highlight the beds as being very comfortable with some guests noting the superior comfort of king-sized and extra-large beds. The spaciousness of the rooms and the overall room comfort were also frequently mentioned, adding to the guests’ satisfaction. The pillows received positive remarks as well, contributing to a restful sleep experience. While a few reviews noted issues with beds moving due to wheels or being too hard, the overwhelming consensus emphasizes the excellent comfort of the beds and mattresses. The hotel also offers well-sized rooms and a variety of amenities that enhance the stay, making it a popular choice for comfort-focused travelers.
The NH Zamora Palacio del Duero has garnered considerable praise for its cleanliness. Many guests have commended the hotel for its spotless rooms and facilities with phrases such as "spotlessly cleaned" and "very clean" frequently appearing in reviews. Visitors appreciated the "clean, comfortable and beautiful facilities," often highlighting the cleanliness of both rooms and bathrooms. The hotel also benefits from being well-located and offering good hygiene standards.
However, a few reviews mentioned areas needing improvement. Some guests pointed out occasional lapses in room cleaning, evident from remarks about dirty toilets, stains and neglected spots. Issues like dark marks on sheets and residual dampness in bathtub areas were noted, though these seemed to be isolated incidents rather than the norm.
Overall, the majority of guests found their rooms to be clean and comfortable upon arrival and praised the hotel staff for maintaining high standards of cleanliness and service. Despite some minor setbacks, the general consensus points to a well-maintained and inviting environment at NH Zamora Palacio del Duero, making it a reliable choice for travelers prioritizing cleanliness in their accommodations.
The reviews for NH Zamora Palacio del Duero overwhelmingly highlight the hotel staff's friendliness and professionalism. Comments consistently mention that the staff is very friendly, attentive and accommodating, making guests feel welcome and appreciated. Whether it's the reception team, housekeeping or the restaurant staff, the service is described as efficient, professional and courteous.
Notable mentions include specific staff who left positive impressions, such as a standout receptionist and the diligent lady in charge of breakfasts, illustrating the high level of personalized service provided. Guests often felt very well-cared-for with the staff going the extra mile to ensure a pleasant stay.
However, there are a few isolated remarks about the need for some members to be more approachable and a couple of instances where online check-in processes were problematic. Despite these few critiques, the general consensus is that the outstanding and helpful staff significantly enhances the overall experience, contributing to the hotel's reputation for excellent service and hospitality.
The Wi-Fi at NH Zamora Palacio del Duero has received mixed feedback from guests, but positive comments are prevalent. Many reviews highlight the excellent speed and reliability of the hotel's internet with a stable connection throughout the premises. Guests have also praised the strong signal available in all areas of the hotel. Free Wi-Fi is available and, for many, it provided a fast and reliable service without any issues.
However, some reviews point out areas for improvement. Issues such as slow speeds, expensive charges for better connection and difficulties in accessing the Wi-Fi from rooms have been noted. Specific mentions include an inability to connect with laptops and poor internet performance on floors higher than the ground level. Despite these concerns, the majority opinion leans towards a generally positive Wi-Fi experience.
Guests have shared mixed reviews about the parking facilities at NH Zamora Palacio del Duero. On the positive side, the hotel offers on-site parking in an underground garage, which is secure and easily accessible. Street parking is available nearby, providing a convenient and often free alternative. Despite the paid nature of the hotel's garage, its location and accessibility are appreciated, especially for those who can find a spot.
However, many guests noted that the parking spaces in the garage are very tight, making it difficult for larger vehicles such as SUVs. The garage itself is small with limited spots and maneuvering can be challenging due to numerous columns. The cost of parking has been a point of concern with several reviews mentioning that it is quite high.
For those unable to secure a spot in the hotel’s garage, there are other options nearby, including public parking and free street parking, although finding a free spot can sometimes be tricky. The underground garage has a height restriction of 2 meters, which might be a consideration for some guests. Despite these challenges, the proximity of parking facilities to the hotel is seen as a benefit.
Located in a superb, central location, NH Zamora Palacio del Duero emerges as an appealing choice for families seeking a comfortable and engaging stay. Guests have praised the hotel for its spacious, clean rooms and excellent amenities. While some reviews noted that not all family room arrangements were ideal, overall impressions highlight the hotel’s suitability for families with a friendly atmosphere that caters well to children.
The staff at NH Zamora Palacio del Duero receive commendations for their welcoming and highly professional service. They go above and beyond to assist families, providing maps and recommendations for local attractions. The hotel also boasts a good family atmosphere, making it a delightful spot for family gatherings. Excellent attention to detail in guest services, including first-class gluten-free breakfast options, enhances the overall experience for families.
However, the hotel could improve in terms of ensuring safety features in bathrooms, particularly addressing the slippery bathtubs. Despite this, the establishment is highly recommended for those traveling with children with special deals available that add value to their stay. The hotel’s superb location, coupled with its friendly and accommodating staff, makes NH Zamora Palacio del Duero a notable choice for family-friendly accommodations.
NH Zamora Palacio del Duero is nestled in a neighborhood known for its vibrant nightlife. Guests have frequently highlighted the hotel's proximity to a variety of bars and restaurants, making it an excellent choice for those looking to explore local entertainment options. The nighttime view from the rooms showcasing an illuminated monument adds to the overall charm. Despite the nightlife scene, which can occasionally be noisy, most guests have found comfort and quiet within the hotel rooms. While the area can be lively, especially next to some nightclubs and party zones, it remains a great hub for those wanting to experience the energetic atmosphere of Zamora's night scene.
NH Zamora Palacio del Duero offers a clean and comfortable stay with spacious rooms and large bathrooms. Guests consistently praise the professionalism and attentiveness of the reception staff, highlighting their positive contribution to the overall experience. The hotel also caters to specific dietary needs, such as providing breakfast options for celiacs, making it a considerate choice for those with dietary restrictions.
However, many reviews indicate that the hotel does not fully meet the expectations of a four-star establishment. Guests feel the services and amenities, including bathroom toiletries and the availability of in-room tea or coffee, fall short of the standard typically associated with this rating. The breakfast, while correct, is perceived as not quite reaching four-star levels.
The overall impression is that while the hotel offers good value and sound cleanliness, it lacks the level of luxury and comprehensive services one would expect from a hotel of this category, leading some to question its four-star status.
NH Zamora Palacio del Duero is well-suited for business travelers, offering a range of business-friendly facilities and services. The hotel boasts comfortable business amenities, including conference rooms and strong Wi-fi connections, ensuring a productive work environment. Rooms come with wonderful bathrooms, large beds and some even offer nice views, adding a touch of relaxation to one's stay. The attentive and friendly staff receive consistent praise, contributing to a welcoming atmosphere. Guests appreciate the cleanliness of the hotel and the commendable gluten-free breakfast options. Overall, NH Zamora Palacio del Duero is highly recommended for business trips, providing good value and a professional environment.
NH Zamora Palacio del Duero offers good accessibility for guests with disabilities with features such as rooms adapted to their needs and a generally accessible building. The hotel is located in an accessible part of town and has easy access from the highway and by car. While the hotel provides disabled-friendly amenities, parking can be challenging, especially for SUVs with spots near the hotel described as narrow and difficult. Additionally, access to the historic center involves a steep slope, which might be hard for elderly guests to navigate. The hotel is praised for its cleanliness and friendly staff.
NH Zamora Palacio del Duero is praised for its unique and charming boutique style, standing out with its historical architecture and beautiful old building. The decor is thoughtfully designed with an aesthetic bias, giving it a boutique feel that appeals to art lovers. Guests frequently mention the hotel's smart and comfortable ambiance, enhanced by its unique and beautiful decoration.
The hotel is not just about looks; it's also about cleanliness and service. Reviewers highlight that the rooms and facilities are spotlessly clean with attentive and excellent staff contributing to a cozy and pleasant stay. The warm and dedicated service further enhances the overall boutique experience. Nestled in a great location, this former palace offers a perfect blend of historical charm and modern comfort.
Nestled in an exceptionally peaceful location, NH Zamora Palacio del Duero offers a genuinely luxurious experience for its guests. The hotel stands out with its modern and elegant facilities, from the lavishly designed bathrooms to the large, comfortable rooms that are meticulously clean. The décor throughout the hotel exudes luxury, making it a visually appealing retreat.
The hotel has done a commendable job with its renovation, preserving its charm while ensuring modern comforts. The overall ambiance is enhanced by luxury services and excellent customer service provided by the very good staff, living up to NH's usual high standards. Room amenities are praised, including wonderful bathroom facilities, large beds and nice views from the rooms.
However, while the hotel proudly holds a four-star rating with features that some reviewers consider comparable to a five-star level at a four-star price, there are minor drawbacks. Some guests find the breakfast to be overpriced and not up to their expectations in terms of quality.
Overall, NH Zamora Palacio del Duero is highly recommended for its luxurious design, exceptional location and quality services, making it a worthy choice for a refined and serene stay.
Location Show Map
Location
Proximity to the Duero River and the main square is a significant advantage, providing lovely views and convenient access for riverside strolls. Additionally, the hotel is well-noted for its ease of parking and exceptional staff, contributing positively to the overall experience. The combination of historical charm, modern comforts and a prime location makes NH Zamora Palacio del Duero a superb choice for visitors looking to immerse themselves in the cultural and historical richness of Zamora.
Breakfast
However, some guests feel that the breakfast area is a bit small and that the selection could benefit from more fresh products like natural juices and freshly baked pastries. Some reviews suggest that the offerings fall short of a four-star hotel standard and mention that the breakfast can be expensive for the value provided. Despite these criticisms, the general consensus is that the breakfast experience at NH Zamora Palacio del Duero is very satisfying and well-received by most visitors.
Dinner
However, there are areas where the dining experience falls short. Some guests mentioned that the dinner can be a bit pricey and the service needs improvement with reports of slow or poor service and insufficient staff, particularly one waitress handling the entire dining area during dinner. There were also instances where guests couldn't dine at the restaurant because it was full or closed early. Moreover, a few guests found the menu too short, needlessly spicy or described the food as average and somewhat expensive.
Despite these occasional drawbacks, the restaurant generally received praise for its food quality and value, making it a noteworthy option for dining within the hotel.
Rooms
Despite the many positive aspects, some guests noted that certain rooms could use some maintenance and updating. Issues such as small room sizes, worn-out furnishings and bathroom cleanliness have been mentioned, though these seem to be exceptions rather than the norm. Additionally, some rooms above the restaurant were reported to be noisy at night.
Overall, the general consensus is that NH Zamora Palacio del Duero provides a pleasant and comfortable stay, especially appreciated for its spaciousness, cleanliness and prime location.
Beds
Cleanliness
However, a few reviews mentioned areas needing improvement. Some guests pointed out occasional lapses in room cleaning, evident from remarks about dirty toilets, stains and neglected spots. Issues like dark marks on sheets and residual dampness in bathtub areas were noted, though these seemed to be isolated incidents rather than the norm.
Overall, the majority of guests found their rooms to be clean and comfortable upon arrival and praised the hotel staff for maintaining high standards of cleanliness and service. Despite some minor setbacks, the general consensus points to a well-maintained and inviting environment at NH Zamora Palacio del Duero, making it a reliable choice for travelers prioritizing cleanliness in their accommodations.
Staff
Notable mentions include specific staff who left positive impressions, such as a standout receptionist and the diligent lady in charge of breakfasts, illustrating the high level of personalized service provided. Guests often felt very well-cared-for with the staff going the extra mile to ensure a pleasant stay.
However, there are a few isolated remarks about the need for some members to be more approachable and a couple of instances where online check-in processes were problematic. Despite these few critiques, the general consensus is that the outstanding and helpful staff significantly enhances the overall experience, contributing to the hotel's reputation for excellent service and hospitality.
Wi-Fi
However, some reviews point out areas for improvement. Issues such as slow speeds, expensive charges for better connection and difficulties in accessing the Wi-Fi from rooms have been noted. Specific mentions include an inability to connect with laptops and poor internet performance on floors higher than the ground level. Despite these concerns, the majority opinion leans towards a generally positive Wi-Fi experience.
Parking
However, many guests noted that the parking spaces in the garage are very tight, making it difficult for larger vehicles such as SUVs. The garage itself is small with limited spots and maneuvering can be challenging due to numerous columns. The cost of parking has been a point of concern with several reviews mentioning that it is quite high.
For those unable to secure a spot in the hotel’s garage, there are other options nearby, including public parking and free street parking, although finding a free spot can sometimes be tricky. The underground garage has a height restriction of 2 meters, which might be a consideration for some guests. Despite these challenges, the proximity of parking facilities to the hotel is seen as a benefit.
Family
The staff at NH Zamora Palacio del Duero receive commendations for their welcoming and highly professional service. They go above and beyond to assist families, providing maps and recommendations for local attractions. The hotel also boasts a good family atmosphere, making it a delightful spot for family gatherings. Excellent attention to detail in guest services, including first-class gluten-free breakfast options, enhances the overall experience for families.
However, the hotel could improve in terms of ensuring safety features in bathrooms, particularly addressing the slippery bathtubs. Despite this, the establishment is highly recommended for those traveling with children with special deals available that add value to their stay. The hotel’s superb location, coupled with its friendly and accommodating staff, makes NH Zamora Palacio del Duero a notable choice for family-friendly accommodations.
Nightlife
4 Star
However, many reviews indicate that the hotel does not fully meet the expectations of a four-star establishment. Guests feel the services and amenities, including bathroom toiletries and the availability of in-room tea or coffee, fall short of the standard typically associated with this rating. The breakfast, while correct, is perceived as not quite reaching four-star levels.
The overall impression is that while the hotel offers good value and sound cleanliness, it lacks the level of luxury and comprehensive services one would expect from a hotel of this category, leading some to question its four-star status.
Business
Accessible
Boutique-Style
The hotel is not just about looks; it's also about cleanliness and service. Reviewers highlight that the rooms and facilities are spotlessly clean with attentive and excellent staff contributing to a cozy and pleasant stay. The warm and dedicated service further enhances the overall boutique experience. Nestled in a great location, this former palace offers a perfect blend of historical charm and modern comfort.
Luxury
The hotel has done a commendable job with its renovation, preserving its charm while ensuring modern comforts. The overall ambiance is enhanced by luxury services and excellent customer service provided by the very good staff, living up to NH's usual high standards. Room amenities are praised, including wonderful bathroom facilities, large beds and nice views from the rooms.
However, while the hotel proudly holds a four-star rating with features that some reviewers consider comparable to a five-star level at a four-star price, there are minor drawbacks. Some guests find the breakfast to be overpriced and not up to their expectations in terms of quality.
Overall, NH Zamora Palacio del Duero is highly recommended for its luxurious design, exceptional location and quality services, making it a worthy choice for a refined and serene stay.
No, NH Zamora Palacio del Duero doesn't have any pool.
No, a spa isn't available at NH Zamora Palacio del Duero.
No, NH Zamora Palacio del Duero doesn't allow dogs.
Yes, parking facilities are available at NH Zamora Palacio del Duero.
No, NH Zamora Palacio del Duero doesn't have a gym.
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