Hotel Reina Petronila
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Summary of reviewsHotel Reina Petronila in Zaragoza receives generally positive reviews across several categories. While its location garners mixed feedback due to its distance from the city center, the tranquil residential setting next to the Aragonia shopping center and excellent public transportation options make it an appealing choice for many. Guests appreciate the proximity to Zaragoza auditorium, La Romareda stadium and the ease of parking.
The hotel's breakfast is a significant highlight, praised for its variety, high quality and extensive selection of fresh and natural products. Though there are occasional criticisms regarding repetition and service during peak times, the overall sentiment is positive.
When it comes to dining, the reviews are mixed. While some guests commend the restaurant as very good with a great breakfast and dinner options, others are disappointed by the absence of a bar, room service and closures on certain evenings. The nearby restaurants and bars provide alternative dining options.
The rooms at Hotel Reina Petronila are consistently lauded for their spaciousness, modern design and exceptional comfort. Guests appreciate the large beds, modern bathrooms and cleanliness. Minor issues such as outdated furniture and occasional noise disturbances are mentioned but do not significantly detract from the overall experience.
The hotel excels in cleanliness with rooms and facilities maintained to high standards. Positive feedback highlights the modern and well-kept environment, though some reviews note occasional minor lapses.
Staff performance is another strong area with guests frequently complimenting the friendliness, attentiveness and professionalism of the team. Particular praise is given to individuals like Miguel at reception, contributing to a warm and welcoming atmosphere.
The free WiFi, however, receives mixed to negative reviews due to issues with signal strength and stability, particularly on higher floors. The spa amenities also receive mixed feedback with guests enjoying the indoor heated pool but noting that some facilities, like the jacuzzi and steam room, require better maintenance. The gym is appreciated but viewed as small and sometimes crowded with limited equipment and operational hours.
Parking options are praised for their security and convenience, despite initial access challenges. The hotel's EV charging facilities, including Tesla Destination Chargers, are appreciated but seen as potentially limited.
Families find the hotel suitable with spacious rooms and a convenient location near a playground and shopping center. However, some amenities like the pool have restricted access for children. Lastly, the beds are frequently highlighted for their exceptional comfort, contributing to a restful stay for guests.
In summary, Hotel Reina Petronila stands out for its modern, comfortable rooms, high-quality breakfast, excellent staff service and good cleanliness, making it a favorable choice for both leisure and business travelers seeking a high-quality hotel stay.
Categories
The hotel's breakfast is a significant highlight, praised for its variety, high quality and extensive selection of fresh and natural products. Though there are occasional criticisms regarding repetition and service during peak times, the overall sentiment is positive.
When it comes to dining, the reviews are mixed. While some guests commend the restaurant as very good with a great breakfast and dinner options, others are disappointed by the absence of a bar, room service and closures on certain evenings. The nearby restaurants and bars provide alternative dining options.
The rooms at Hotel Reina Petronila are consistently lauded for their spaciousness, modern design and exceptional comfort. Guests appreciate the large beds, modern bathrooms and cleanliness. Minor issues such as outdated furniture and occasional noise disturbances are mentioned but do not significantly detract from the overall experience.
The hotel excels in cleanliness with rooms and facilities maintained to high standards. Positive feedback highlights the modern and well-kept environment, though some reviews note occasional minor lapses.
Staff performance is another strong area with guests frequently complimenting the friendliness, attentiveness and professionalism of the team. Particular praise is given to individuals like Miguel at reception, contributing to a warm and welcoming atmosphere.
The free WiFi, however, receives mixed to negative reviews due to issues with signal strength and stability, particularly on higher floors. The spa amenities also receive mixed feedback with guests enjoying the indoor heated pool but noting that some facilities, like the jacuzzi and steam room, require better maintenance. The gym is appreciated but viewed as small and sometimes crowded with limited equipment and operational hours.
Parking options are praised for their security and convenience, despite initial access challenges. The hotel's EV charging facilities, including Tesla Destination Chargers, are appreciated but seen as potentially limited.
Families find the hotel suitable with spacious rooms and a convenient location near a playground and shopping center. However, some amenities like the pool have restricted access for children. Lastly, the beds are frequently highlighted for their exceptional comfort, contributing to a restful stay for guests.
In summary, Hotel Reina Petronila stands out for its modern, comfortable rooms, high-quality breakfast, excellent staff service and good cleanliness, making it a favorable choice for both leisure and business travelers seeking a high-quality hotel stay.
Luxury Hotel
This luxury hotel is located next to the Aragonia shopping and leisure center. It offers a spa with an indoor pool and fitness area, and rooms feature large flat-screen TVs. Suites include a Magic Mirror in the bathroom.
Hotel for Honeymoon
This 5-star hotel offers luxurious accommodations and high-quality service. It includes amenities such as room service, a restaurant, a fitness center, and a bar. Its modern design and comfortable rooms provide a romantic and memorable experience.
Hotel with Spa
This luxury hotel offers an adults-only spa with an indoor pool and fitness area. It provides excellent services in a superb location, ideal for relaxation and pampering.
Family Friendly Hotel
Families can enjoy the indoor pool at specific times, and the hotel offers family rooms. Additional conveniences like laundry facilities and a snack bar are also beneficial for guests traveling with children.
Romantic Hotel
This luxury hotel offers a spa with an indoor pool and fitness area. Its modern rooms and leisure facilities create a relaxing and intimate environment, ideal for couples seeking pampering and tranquility.
Business Hotel
This hotel offers a variety of spaces for business meetings and features the Compañía Real de Zaragoza, a business center with an exclusive reception area for business clients. It provides rooms and offices of different sizes with various layout options, some including built-in screens and projectors, and a wide range of technological services. The Salón Inés de Poitiers can accommodate up to 400 people, adapting to layouts for any occasion.
Hotel with Parking
This hotel offers parking facilities for guests, providing a convenient option for those traveling by car.
EV charging stations
Accessible Hotel
This hotel offers accessible facilities and rooms for guests with disabilities. It ensures a comfortable and convenient stay for all visitors.
Hotel with Gym
The hotel has a well-appointed gym, catering to guests who want to maintain their workout routine while traveling. It features modern equipment for cardio and strength training.
Hotel with EV Charging Stations
Located in Zaragoza, this luxury hotel offers an electric vehicle charging station. It is a 5-star hotel with a spa, indoor pool, and fitness area, situated next to a shopping and leisure center.
5-Star Hotel
A 5-star hotel in Zaragoza, Hotel Reina Petronila is distinguished by its focus on innovation, modernity, and design. Its rooms are exterior with loft-style private bathrooms featuring rain showers, and suites include marble bathtubs and Magic Mirror TVs. The hotel also boasts a spa, fitness center, and an indoor swimming pool.
Guest Reviews
Hotel Reina Petronila boasts a location that garners mixed reviews but shines in several aspects. Despite being a bit removed from Zaragoza's city center, this hotel's position offers a tranquil atmosphere, ideal for those seeking peace and quiet. Situated in a quiet residential area and adjacent to the Aragonia shopping center, which features cinemas, restaurants and a variety of shops, it serves as a convenient base with excellent amenities nearby.
Public transportation is a highlight with easy access to buses and trams providing direct routes to the city's bustling old town and main attractions. For those attending events, the proximity to Zaragoza auditorium and La Romareda stadium is particularly advantageous. Guests traveling by car appreciate the easy parking options and straightforward access to the hotel.
Overall, Hotel Reina Petronila's location balances peaceful surroundings and convenient access to Zaragoza's highlights, making it a favorable choice for diverse travel needs.
Hotel Reina Petronila has garnered praise for its breakfast offerings, described as excellent, varied and of high quality by numerous guests. A recurring highlight is the extensive buffet, which features a wide range of fresh fruits, artisan pastries, nuts and even options suited for celiac individuals. Many guests are particularly impressed by the freshly cooked eggs and the diverse array of natural products available.
The breakfast is often depicted as generous, complete and hearty, providing substantial options to cater to different tastes. While several reviews underscore the spectacular quality and detailed presentation, some guests have noted deficiencies, particularly for a hotel of its supposed 5-star designation. Criticisms include claims of the breakfast being monotonous or not matching the high standards expected with some pointing out that the service could be improved during peak times.
Despite a few negative remarks regarding price and variety, the overall sentiment remains largely positive with descriptors like fabulous, superb and delicious frequently used. The breakfast appears to receive consistent commendation for both its quality and selection, making it a standout feature for many visitors to the hotel.
The dining experience at Hotel Reina Petronila has received mixed reviews from guests. Many have praised the hotel's restaurant, highlighting it as great and appreciating the very good breakfast and dinner offerings. The breakfast is often described as diverse and very complete with a good selection of items, albeit lacking hot options like made-to-order omelettes or hot eggs.
However, there are notable downsides. The absence of a spa, room service and a bar has disappointed some guests. Additionally, the restaurant has been closed on certain evenings, including New Year's Eve, limiting dining options. Service quality, particularly at dinner, has been described as slow and lacking friendliness.
For those seeking lighter meals, the stylish and friendly bar area is appreciated, offering wine and light meals. Nevertheless, the overall food quality has been inconsistent, falling short of expectations for a five-star hotel according to some guests.
There are plenty of good restaurants and bars in the vicinity, as well as a good selection of shops within walking distance, providing guests with alternative dining options. Despite some setbacks, the quality-price ratio of the restaurant has been considered fantastic by some, but other diners have found the evening menu and overall dining experience disappointing.
Hotel Reina Petronila in Zaragoza impresses guests with its spacious, comfortable and modern rooms. Visitors consistently mention the generous room sizes with ample space and modern fixtures. The rooms are well-designed, soundproofed and equipped with amenities like large beds, modern bathrooms and convenient storage options. Many reviewers highlight the rooms as tastefully furnished and decorated, offering a high level of comfort and quality. The cleanliness of the rooms is frequently praised with the staff maintaining spotless and well-organized spaces.
Guest reviews emphasize the comfort of the beds and the quietness of the rooms, ensuring a restful stay. The hotel also features innovative layouts and modern interiors, which add an interesting touch to the guest experience. Some rooms include unique elements like floor-to-ceiling windows and sliding glass bathroom panels.
While the majority of feedback is positive, a few reviews note minor issues, such as outdated furniture in some rooms and occasional noise disturbances. Moreover, rare comments mention low lighting and incidents of cleanliness not meeting expectations. Nevertheless, many guests feel that the rooms live up to the standards of a 5-star hotel, providing an overall luxurious experience.
In summary, Hotel Reina Petronila's rooms are highly commended for their spaciousness, modern design and exceptional comfort, making it a noteworthy choice for travelers seeking a high-quality hotel stay.
Hotel Reina Petronila's beds have garnered widespread acclaim from guests, who frequently highlight the exceptional comfort and generous size. Many reviews repeatedly describe the beds as very comfortable with some guests even claiming they are the most comfortable beds they've ever experienced. The mattresses are often praised for their comfort, contributing to a good night's sleep. The large and spacious nature of the beds has also received positive feedback with terms like huge and king size frequently used to describe them.
However, there were a few criticisms, including complaints about noisy or squeaky beds and some occasional remarks about the mattresses being too soft or too firm for specific preferences. A couple of reviews highlighted issues with the beds impacting their overall sleep quality adversely. Despite these occasional setbacks, the majority of the feedback underscores the comfort and luxury of the bedding at Hotel Reina Petronila, making it a strong point in the guests' experience.
Hotel Reina Petronila consistently receives high praise for its cleanliness with many guests noting that both the rooms and facilities are impeccably maintained. Reviewers repeatedly emphasize the rooms being very clean, spacious and comfortable. The hotel's modern and tidy environment is also highlighted, extending to areas like the spa and general facilities which are described as spotlessly clean and well-appointed.
Though overwhelmingly positive, some reviews do mention areas needing improvement, such as occasional dust or dirt on windows and minimal deep cleaning requirements, particularly in rooms and the pool area. Despite these small lapses, the hotel generally succeeds in offering an environment where cleanliness and maintenance meet high standards, contributing to a pleasant and comfortable stay for its guests. The excellent cleaning team, exceptional hospitality and the overall serene, clean atmosphere of the hotel leave a strong, positive impression on visitors.
Hotel Reina Petronila boasts a team of exceptional staff who consistently receive high praise from guests. Reviews highlight their friendliness, attentiveness and professionalism. Miguel, in particular, is frequently mentioned for providing a welcoming first impression at the reception. The receptionists and other team members are described as both kind and efficient, often going out of their way to assist guests and ensure a pleasant stay. The staff’s courteous demeanor and extraordinary care result in impeccable service across all areas of the hotel. Additionally, the consistent warm and welcoming behavior of the staff contributes significantly to the overall positive guest experience.
Hotel Reina Petronila offers guests a range of impressive amenities, including free WiFi, a SPA and even a Tesla charger in the parking area. However, the WiFi has received mixed to negative reviews. Although it is free, many guests have found the connection to be slow, unstable and in some areas completely non-existent. The signal strength is particularly poor in the rooms with reports indicating that it is almost useless on higher floors like the 9th and 10th. There have been numerous mentions of weak coverage, slow speeds and intermittent connectivity, making it difficult for guests to work or browse effectively. Overall, while the hotel provides complimentary WiFi, it appears that substantial improvements are needed to meet guest expectations.
Hotel Reina Petronila offers a variety of spa amenities that receive mixed feedback from its guests. The indoor heated pool is consistently praised for being nice and enjoyable, making it a highlight for many visitors. However, several guests noted that the jacuzzi often wasn't operational, which detracts from the overall spa experience. The sauna and whirlpool facilities garnered positive remarks when functional but were occasionally reported as in need of maintenance.
There's a consensus that the spa area, although having potential, sometimes falls short and feels a bit small and run-down. Issues included cold water temperatures and broken spa jets. The steam room was also mentioned as either not working or poorly maintained. Despite these drawbacks, some guests appreciated the calm and relaxing atmosphere of the spa, especially when it was less crowded.
It's worth noting that while the spa's views and ambiance were highly regarded, several reviews suggested that a touch-up and better maintenance could enhance the experience significantly. The free access to the spa was a pleasant surprise for many, underscoring its value addition despite its limitations. Overall, the spa at Hotel Reina Petronila holds promise but could use some improvements to fully meet guests' expectations.
At Hotel Reina Petronila, the gym facilities have garnered mixed feedback from guests. While many appreciated the addition of a gym and found it to be well-maintained and functional, several reviewers noted that the gym is quite small and tends to feel crowded during peak hours. The fitness studio is described as having limited equipment, typically including just a stationary bike, an elliptical machine and a treadmill. Despite its size, others praised the gym as well-equipped and a delightful part of the overall amenities, which also include a pleasant spa and pool. There are, however, difficulties such as the gym's restricted operation hours and additional charges for using these facilities. Some guests found the condition of the equipment lacking and a few mentioned the discomfort from the absence of air conditioning in the gym area. Overall, while the gym is a useful and appreciated feature, it may not meet the expectations of those looking for a more spacious or comprehensively equipped fitness area.
Hotel Reina Petronila offers various parking options praised for security and convenience, though some logistics can be challenging. The parking garage is spacious, clean and well-maintained, featuring multiple chargers for electric vehicles and free parking in adjacent streets. Accessing the parking can be tricky with some guests finding it difficult to locate initially, but once inside, it's straightforward. While some reviews described the cost as expensive, many appreciated the ample and safe underground parking directly connected to the hotel via an elevator. Overall, parking at Hotel Reina Petronila balances convenience with some minor access difficulties and varying costs.
Hotel Reina Petronila offers convenient charging options for electric vehicles with several chargers located in their garage. Guests appreciate the free charging for electric cars, including Tesla Destination Chargers. The hotel provides specific parking spots with electric vehicle connections, ensuring dedicated spaces for EV owners. The large parking garage features three well-functioning wall boxes, making it easy to access and use. However, there are mentions of guests who found the number of EV charging stations limited, indicating a potential area for improvement. Overall, the hotel’s EV charging facilities are a notable convenience for travelers driving electric cars.
The Hotel Reina Petronila receives mixed reviews when it comes to activities and amenities for kids. While it offers big, clean and comfortable family rooms that are ideal for families, certain amenities like the pool come with restrictions; minors are not allowed and the access hours for children are very limited. Despite this, the hotel is family-oriented and provides connected rooms, which are especially convenient for those traveling with multiple children.
Families will appreciate the hotel's good location with a giant playground, cinema and shopping center nearby, making it easier to find entertainment for children outside the hotel. Additional conveniences include cribs (though there was at least one instance where the crib was broken) and accessible ramps for strollers. The staff are noted to be resourceful and very helpful for family needs, ensuring that the environment feels welcoming.
While the hotel is not specifically set up for kids in all areas, such as the spa which doesn't cater much to children, it’s suitable for family trips and gatherings. Multiple large families have found the accommodation suitable and its spacious rooms are highlighted as ideal for couples with a small child. Overall, while some areas need improvement, the Hotel Reina Petronila remains a decent choice for family stays, especially due to its friendly environment and helpful staff.
Hotel Reina Petronila offers a blend of experiences with some guests feeling it meets five-star standards while others note various shortcomings. Positives include the hotel’s room decoration and comfortable, spacious accommodations. High-quality services, a lovely atmosphere and top-level amenities like the pool were also praised, affirming its five-star status.
Nevertheless, multiple reviews point out areas where the hotel falls short. Notable criticisms highlight the lack of essential amenities such as coffee makers and tea kettles in rooms and the generally poor quality of breakfast, which did not meet five-star expectations. Additionally, issues with WiFi connectivity, lack of personalized service and unimpressive spa facilities were commonly mentioned.
Service inconsistencies and absence of attention to detail were recurring themes with several guests indicating that the hotel’s offerings felt more akin to three or four-star standards. While some found the hotel to be an affordable five-star experience, others felt it did not live up to its rating, suggesting the need for significant improvements to truly align with a five-star classification.
Hotel Reina Petronila in Zaragoza has established itself as a top choice for business travelers. With an array of features tailored to professional needs, it stands out as an ideal destination for business trips. The rooms are frequently highlighted for their size and cleanliness, providing a comfortable and spacious environment. Many guests appreciate the in-room workstations, though some noted that personal internet access might be required for teleworking.
The hotel is praised for its convenient location, making it perfect for those needing to transit between cities or attend work meetings nearby. Business travelers find the conference room facilities comprehensive and suitable for hosting meetings and events. The price-to-quality ratio is also considered excellent for the services provided.
Despite one mention of it not being acceptable for a business trip, the majority of feedback commends the hotel as a solid choice for both short stopovers and extended business stays, ensuring it meets the needs of professional travelers.
Hotel Reina Petronila in Zaragoza has been praised for its accessibility features, making it a convenient option for guests with disabilities. The hotel is perfectly placed, ideal for exploring Zaragoza and offers easy and good accessibility throughout. The facilities, including rooms and entrances, are adapted for people with reduced mobility and maintain a high standard of accessibility. Parking is accessible and convenient with the availability of three electrical connections in the garage. The room layout is spacious and thoughtfully designed for disabled guests. While the Wi-Fi reception in the rooms could be improved and finding parking might sometimes be difficult, the hotel's overall accessible location and amenities receive commendation from guests.
Hotel Reina Petronila offers an array of appealing amenities and facilities, making it a popular choice for various travelers, including honeymooners. Guests frequently commend the hotel for its perfect facilities. The spa services receive high praise with numerous reviews highlighting the excellent customer treatment and friendliness of the staff.
The hotel provides a variety of romantic services that enhance the experience for couples. Specific mentions of honeymoon stays suggest the availability of honeymoon suites and romantic packages tailored for newlyweds. Overall, many reviews characterize Hotel Reina Petronila as an amazing option for a honeymoon, despite some suggestions that it may not necessarily be explicitly designed for such specific stays.
The Hotel Reina Petronila in Zaragoza has received numerous accolades for its luxurious ambiance, high-class amenities and modern design. Guests often highlight the hotel as a fabulous destination, perfect for a luxurious night away, honeymoon or anniversary. The rooms and suites, frequently noted for their extraluxury feel, are meticulously clean and luxuriously equipped, offering a level of comfort and modernity that enables guests to feel like royalty.
The facilities boast a touch of luxury that is often associated with high-value services and a 5-star experience. Many reviewers regard it as the best hotel in Zaragoza, particularly praising its competitive pricing which provides excellent value for money during weekdays. Despite the praise, some guests feel the hotel has areas that require attention, such as room decoration, lighting and service efficiency. Instances of weak service, such as a lack of door greeters and slow TV systems, suggest that while the hotel strives for 5-star status, there are a few service aspects that could be improved.
In summary, Hotel Reina Petronila offers a luxurious stay in an elegant, modern setting, making it a top choice for travelers seeking high-standard accommodation with value for money. However, it may benefit from addressing minor issues to fully meet the 5-star expectations of every guest.
Hotel Reina Petronila has received a variety of guest feedback regarding its romantic appeal with a prevailing positive sentiment that highlights its suitability for couples seeking a romantic retreat. The hotel is praised for its exceptionally romantic ambiance and features such as romantic rooms and beds, which make it an ideal choice for a romantic weekend or even a honeymoon. Guests have enjoyed the tranquil views from the floor-to-ceiling windows, which added to the sense of romance and relaxation.
The location itself is frequently described as being situated in a romantic zone, which further enhances the romantic experience. The spa with its spectacular views, has been a highlight for many couples, fostering a feeling of serenity and intimacy. A particularly enchanting feature mentioned by guests is the jacuzzi, which has been a favorite for many couples looking to unwind together.
However, some aspects may slightly detract from the romantic experience, such as the open room layout and the presence of family rooms, which might not suit everyone's idea of a romantic getaway. Despite this, the overall impression is that Hotel Reina Petronila offers an unforgettable experience perfect for couples aiming for a cherished romantic escape.
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Location
Public transportation is a highlight with easy access to buses and trams providing direct routes to the city's bustling old town and main attractions. For those attending events, the proximity to Zaragoza auditorium and La Romareda stadium is particularly advantageous. Guests traveling by car appreciate the easy parking options and straightforward access to the hotel.
Overall, Hotel Reina Petronila's location balances peaceful surroundings and convenient access to Zaragoza's highlights, making it a favorable choice for diverse travel needs.
Breakfast
The breakfast is often depicted as generous, complete and hearty, providing substantial options to cater to different tastes. While several reviews underscore the spectacular quality and detailed presentation, some guests have noted deficiencies, particularly for a hotel of its supposed 5-star designation. Criticisms include claims of the breakfast being monotonous or not matching the high standards expected with some pointing out that the service could be improved during peak times.
Despite a few negative remarks regarding price and variety, the overall sentiment remains largely positive with descriptors like fabulous, superb and delicious frequently used. The breakfast appears to receive consistent commendation for both its quality and selection, making it a standout feature for many visitors to the hotel.
Dinner
However, there are notable downsides. The absence of a spa, room service and a bar has disappointed some guests. Additionally, the restaurant has been closed on certain evenings, including New Year's Eve, limiting dining options. Service quality, particularly at dinner, has been described as slow and lacking friendliness.
For those seeking lighter meals, the stylish and friendly bar area is appreciated, offering wine and light meals. Nevertheless, the overall food quality has been inconsistent, falling short of expectations for a five-star hotel according to some guests.
There are plenty of good restaurants and bars in the vicinity, as well as a good selection of shops within walking distance, providing guests with alternative dining options. Despite some setbacks, the quality-price ratio of the restaurant has been considered fantastic by some, but other diners have found the evening menu and overall dining experience disappointing.
Rooms
Guest reviews emphasize the comfort of the beds and the quietness of the rooms, ensuring a restful stay. The hotel also features innovative layouts and modern interiors, which add an interesting touch to the guest experience. Some rooms include unique elements like floor-to-ceiling windows and sliding glass bathroom panels.
While the majority of feedback is positive, a few reviews note minor issues, such as outdated furniture in some rooms and occasional noise disturbances. Moreover, rare comments mention low lighting and incidents of cleanliness not meeting expectations. Nevertheless, many guests feel that the rooms live up to the standards of a 5-star hotel, providing an overall luxurious experience.
In summary, Hotel Reina Petronila's rooms are highly commended for their spaciousness, modern design and exceptional comfort, making it a noteworthy choice for travelers seeking a high-quality hotel stay.
Beds
However, there were a few criticisms, including complaints about noisy or squeaky beds and some occasional remarks about the mattresses being too soft or too firm for specific preferences. A couple of reviews highlighted issues with the beds impacting their overall sleep quality adversely. Despite these occasional setbacks, the majority of the feedback underscores the comfort and luxury of the bedding at Hotel Reina Petronila, making it a strong point in the guests' experience.
Cleanliness
Though overwhelmingly positive, some reviews do mention areas needing improvement, such as occasional dust or dirt on windows and minimal deep cleaning requirements, particularly in rooms and the pool area. Despite these small lapses, the hotel generally succeeds in offering an environment where cleanliness and maintenance meet high standards, contributing to a pleasant and comfortable stay for its guests. The excellent cleaning team, exceptional hospitality and the overall serene, clean atmosphere of the hotel leave a strong, positive impression on visitors.
Staff
Wi-Fi
Spa
There's a consensus that the spa area, although having potential, sometimes falls short and feels a bit small and run-down. Issues included cold water temperatures and broken spa jets. The steam room was also mentioned as either not working or poorly maintained. Despite these drawbacks, some guests appreciated the calm and relaxing atmosphere of the spa, especially when it was less crowded.
It's worth noting that while the spa's views and ambiance were highly regarded, several reviews suggested that a touch-up and better maintenance could enhance the experience significantly. The free access to the spa was a pleasant surprise for many, underscoring its value addition despite its limitations. Overall, the spa at Hotel Reina Petronila holds promise but could use some improvements to fully meet guests' expectations.
Gym
Parking
EV charging stations
Family
Families will appreciate the hotel's good location with a giant playground, cinema and shopping center nearby, making it easier to find entertainment for children outside the hotel. Additional conveniences include cribs (though there was at least one instance where the crib was broken) and accessible ramps for strollers. The staff are noted to be resourceful and very helpful for family needs, ensuring that the environment feels welcoming.
While the hotel is not specifically set up for kids in all areas, such as the spa which doesn't cater much to children, it’s suitable for family trips and gatherings. Multiple large families have found the accommodation suitable and its spacious rooms are highlighted as ideal for couples with a small child. Overall, while some areas need improvement, the Hotel Reina Petronila remains a decent choice for family stays, especially due to its friendly environment and helpful staff.
5 Star
Nevertheless, multiple reviews point out areas where the hotel falls short. Notable criticisms highlight the lack of essential amenities such as coffee makers and tea kettles in rooms and the generally poor quality of breakfast, which did not meet five-star expectations. Additionally, issues with WiFi connectivity, lack of personalized service and unimpressive spa facilities were commonly mentioned.
Service inconsistencies and absence of attention to detail were recurring themes with several guests indicating that the hotel’s offerings felt more akin to three or four-star standards. While some found the hotel to be an affordable five-star experience, others felt it did not live up to its rating, suggesting the need for significant improvements to truly align with a five-star classification.
Business
The hotel is praised for its convenient location, making it perfect for those needing to transit between cities or attend work meetings nearby. Business travelers find the conference room facilities comprehensive and suitable for hosting meetings and events. The price-to-quality ratio is also considered excellent for the services provided.
Despite one mention of it not being acceptable for a business trip, the majority of feedback commends the hotel as a solid choice for both short stopovers and extended business stays, ensuring it meets the needs of professional travelers.
Accessible
Honeymoon
The hotel provides a variety of romantic services that enhance the experience for couples. Specific mentions of honeymoon stays suggest the availability of honeymoon suites and romantic packages tailored for newlyweds. Overall, many reviews characterize Hotel Reina Petronila as an amazing option for a honeymoon, despite some suggestions that it may not necessarily be explicitly designed for such specific stays.
Luxury
The facilities boast a touch of luxury that is often associated with high-value services and a 5-star experience. Many reviewers regard it as the best hotel in Zaragoza, particularly praising its competitive pricing which provides excellent value for money during weekdays. Despite the praise, some guests feel the hotel has areas that require attention, such as room decoration, lighting and service efficiency. Instances of weak service, such as a lack of door greeters and slow TV systems, suggest that while the hotel strives for 5-star status, there are a few service aspects that could be improved.
In summary, Hotel Reina Petronila offers a luxurious stay in an elegant, modern setting, making it a top choice for travelers seeking high-standard accommodation with value for money. However, it may benefit from addressing minor issues to fully meet the 5-star expectations of every guest.
Romantic
The location itself is frequently described as being situated in a romantic zone, which further enhances the romantic experience. The spa with its spectacular views, has been a highlight for many couples, fostering a feeling of serenity and intimacy. A particularly enchanting feature mentioned by guests is the jacuzzi, which has been a favorite for many couples looking to unwind together.
However, some aspects may slightly detract from the romantic experience, such as the open room layout and the presence of family rooms, which might not suit everyone's idea of a romantic getaway. Despite this, the overall impression is that Hotel Reina Petronila offers an unforgettable experience perfect for couples aiming for a cherished romantic escape.
No, Hotel Reina Petronila doesn't have any pool.
Yes, a spa is available at Hotel Reina Petronila.
No, Hotel Reina Petronila doesn't allow dogs.
Yes, parking facilities are available at Hotel Reina Petronila.
Yes, Hotel Reina Petronila has a gym.
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