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Summary of reviewsINNSiDE by Meliá Zaragoza, located in the heart of Zaragoza, provides an enviable setting for travelers keen on exploring the city's rich heritage. The hotel is conveniently close to key attractions, including the historic center, Virgen del Pilar Church and Plaza del Pilar, as well as diverse shops, restaurants and nightlife. The proximity to public transportation and seamless connections to train stations enhance its strategic base for sightseeing.
The hotel receives high marks for its spacious, clean and elegantly designed rooms, which feature modern amenities and stylish decor. Guests especially enjoy the rooftop pool and bar, which offer a relaxing atmosphere complete with panoramic city views. The hotel’s upkeep and attention to detail in cleanliness, both in rooms and common spaces, consistently win praise, ensuring a comfortable stay.
Breakfast is another standout feature at INNSiDE by Meliá Zaragoza with guests appreciating the extensive, high-quality and varied buffet that caters to different dietary requirements, including gluten-free options. The dining experience overall is favorable, particularly at the rooftop restaurant known for its delicious cuisine and stunning views. However, service quality can vary with occasional reports of inattentive staff and slow service.
The hotel's welcoming atmosphere is bolstered by the generally friendly and professional staff, who contribute to an overall pleasant stay. The WiFi service is notably excellent, offering a stable and fast connection, although there are sporadic issues with connectivity in certain areas.
The gym is well-equipped and accessible 24/7, making it convenient for guests to maintain their fitness routines. The rooftop pool, while small and sometimes crowded, is a valued addition, offering a delightful retreat with scenic city views. For families, the hotel offers large, clean rooms and a family-friendly pool, enhancing its appeal for those traveling with children.
Parking at INNSiDE by Meliá Zaragoza is convenient but can be costly and lacks direct hotel access, posing challenges especially for those with heavy luggage or strollers. Additionally, the hotel provides an EV charging station, appealing to guests with electric vehicles.
In summary, INNSiDE by Meliá Zaragoza stands out for its central location, sophisticated rooms, excellent breakfast and attentive service, making it a top choice for travelers seeking comfort and convenience in Zaragoza. Show more
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Hotel Taking Steps Towards Sustainability
As part of Meliá Hotels International, a globally recognized leader in sustainable hospitality, this hotel adheres to the group's 'Travel for Good' program. This program focuses on significant CO2 emission reductions, utilizes 100% green energy in its European hotels, and emphasizes comprehensive waste management and water conservation efforts across its portfolio.
Dog Friendly Hotel
While the address listed is incorrect, this hotel welcomes pets and is near a shopping district. It also offers a swimming pool, making it a comfortable stay for both humans and their furry friends.
Hotel with Swimming Pool
This hotel has a pool and is known for its cleanliness and modern amenities. It's centrally located on Avenida Cesar Augusto.
Outdoor Pool
Business Hotel
While specific business amenities are not detailed, its central location and Meliá affiliation suggest a capacity for business travelers.
Hotel with Gym
Offering a gym, this hotel caters to guests who prioritize fitness. The gym is equipped for various workout styles, from cardio to strength training.
Hotel with EV Charging Stations
This hotel in Zaragoza is listed as having an electric vehicle charging point among its popular amenities. It is a 4-star hotel located near the old town and offers free Wi-Fi and parking.
4-Star Hotel
This hotel is appreciated for its contemporary style and excellent service. It features modern amenities and a central location, making it a great choice for a comfortable and convenient stay.
Hotel with Outdoor Pool
This hotel features a rooftop infinity pool with panoramic city views, highly praised by guests as a beautiful and relaxing spot, especially during hot weather. It also has a poolside bar, enhancing the rooftop experience. The hotel's modern design and central location near the Basilica del Pilar and El Tubo area are also highlighted.
Family Friendly Hotel
Accessible Hotel
Room Types
The LoftThis room has a minibar, a coffee maker and flat-screen TV with Chromecast streaming device. The bathroom includes a rain-effect shower and Sampar Amenities. Slippers, bathrobe and yoga mat are provided.
The StudioThis room has a minibar, a coffee maker and flat-screen TV with Chromecast streaming device. The bathroom includes a rain-effect shower and Sampar Amenities. Slippers, bathrobe and yoga mat are provided.
The Innside Room with City ViewOffering city views, this room has a minibar and flat-screen TV with Chromecast streaming device. The bathroom includes a rain-effect shower and Sampar Amenities.
The Loft XLThis room has a free minibar. It includes a coffee maker, slippers, bathrobe and yoga mat. The large bathroom includes a separate rain-effect shower, a bath and Sampar Amenities. Free Wi-fi and flat-screen TV with Chromecast streaming device are provided.
The INNSIDE RoomThis room has a minibar and flat-screen TV with Chromecast streaming device. The bathroom includes a rain-effect shower and Sampar Amenities.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Zaragoza, INNSiDE by Meliá Zaragoza boasts an enviable location that charms travelers with its convenience and vibrant surroundings. Situated just steps away from the historic center and bustling streets, the hotel is ideal for those looking to explore the city's rich heritage on foot. Public transportation is easily accessible with bus stops close by, connecting guests to the train stations and other parts of the city.
The hotel's proximity to key attractions, including the Old Town and the river, makes it a strategic base for sightseeing. Visitors appreciate the short walking distances to notable landmarks, such as the Virgen del Pilar church and the Plaza del Pilar, as well as a variety of shops, restaurants and lively nightlife districts.
Rooms at INNSiDE by Meliá Zaragoza are described as spacious, clean and elegantly designed, ensuring a comfortable stay. Guests particularly value the modern amenities and the high-end finishes of the accommodations. The rooftop pool and bar provide a delightful space to unwind while enjoying panoramic views of the city.
Overall, the hotel's central and peaceful location, combined with its excellent facilities and attentive service, makes it a standout choice for anyone looking to soak in the essence of Zaragoza.
Breakfast
Breakfast at INNSiDE by Meliá Zaragoza is generally highly regarded, characterized by its extensive selection, quality and variety. Many guests have described the breakfast buffet as excellent, superb and one of the best they've experienced, praising its wide-ranging options and delicious flavors. The buffet includes quality products, from varied international dishes to Spanish specials, ensuring there's something for every palate.
The breakfast is often replenished, maintaining freshness and abundance throughout service. Guests appreciated the inclusive nature of the buffet, which caters adequately to different dietary requirements, including gluten-free options. The hotel staff's attentiveness and the pleasant dining environment also received commendations.
However, there are occasional criticisms about the breakfast with some guests noting standard quality or expressing dissatisfaction with specific items like non-natural orange juice and basic supermarket-style offerings. Despite these minor complaints, the general consensus suggests that the breakfast at INNSiDE by Meliá Zaragoza significantly enhances the overall guest experience, making it a valuable part of staying at this hotel.
Dinner
The dining experience at INNSiDE by Meliá Zaragoza offers a blend of highs and lows with an array of dining options that cater to different tastes and preferences. Guests frequently praised the restaurants for their delicious and well-seasoned food, highlighting the rooftop restaurant for its quality cuisine and stunning views, although the prices are on the higher side. The ground floor restaurant also garnered compliments for its excellent fusion cuisine and varied, tasty menu options.
Guests found great value in the food served with many describing their dinners as "very good," "excellent," and "amazing." Lunches and breakfasts were also noted to be delicious with a special mention of the relaxing ambiance created by a DJ playing during breakfast. Despite the fantastic food, some reviewers pointed out inconsistencies, such as standard quality dinners, slow service and instances where dishes did not meet expectations.
Service quality varied significantly. While some guests enjoyed friendly and attentive service, others experienced rude or inattentive staff and poor English communication skills. The recommendation to make reservations hints at occasional difficulties securing a spot at the popular dining venues.
In summary, dining at INNSiDE by Meliá Zaragoza is generally a favorable experience, particularly for those enjoying the rooftop restaurant’s ambiance and cuisine. However, potential diners should be prepared for varying service levels and occasional lapses in food quality.
Rooms
Rooms at 'INNSiDE by Meliá Zaragoza' have been consistently praised for their modern, stylish and cozy decorations. Guests frequently mentioned the ample space and bright ambiance, making the rooms comfortable for both short and extended stays. The high-quality furnishings and impeccable cleanliness stood out with specific mention of spacious, well-designed bathrooms featuring excellent showers. Many guests appreciated the soundproofing, ensuring a quiet and restful environment. The beds were highlighted as particularly comfortable, contributing to a good night's sleep.
While the rooms cater to various needs, some found the design elements, like glass-walled bathrooms, unconventional. Nevertheless, the overall consensus indicates that the hotel's rooms are modern, well-maintained and equipped with all necessary amenities, contributing to a pleasant stay. The friendly and attentive staff, combined with the hotel's central location, added to the positive guest experience.
Beds
The beds at INNSiDE by Meliá Zaragoza have garnered notable praise from guests for their exceptional comfort and cleanliness. Reviewers frequently highlight the spacious and super comfortable beds, often describing them as very large or even king-sized. The quality of the bedding is often mentioned with many satisfied with the soft and clean linens provided.
Guests also appreciate the thoughtful details, such as the provision of water, beer and soda, which enhance the overall experience. Some particularly enjoyed the quiet rooms, contributing to a restful sleep. While a few isolated comments noted issues with pillow comfort or bed firmness, the overwhelming consensus emphasizes the beds' comfort and the overall sense of cleanliness and tidiness.
Even the additional sleeping arrangements like sofa beds were positively reviewed. The comfortable mattresses and quality bedding have made a favorable impression, offering guests a cozy retreat during their stay. Overall, comfort and quality seem assured, making INNSiDE by Meliá Zaragoza a reliable choice for a good night's rest.
Cleanliness
INNSiDE by Meliá Zaragoza consistently garners praise for its outstanding cleanliness and modern decor. The hotel's rooms and common areas are frequently highlighted as exceptionally clean, well-maintained and tastefully decorated. Guests appreciate the immaculate condition of both the rooms and bathrooms, noting the modern and comfortable furnishings. The facilities, including the gym and other amenities, are kept in pristine condition, ensuring a pleasant stay for visitors.
The hotel's soundproof rooms offer a quiet and peaceful atmosphere, adding to the overall comfort. Many guests also mention the pleasant and cozy ambiance, supported by a well-executed, contemporary design. The attention to detail in maintaining hygiene is evident with regular cleaning and well-kept spaces consistently noted.
Despite minor issues like parking challenges and occasional lapses in cleaning services, the general consensus agrees on the high standard of cleanliness and comfort provided by INNSiDE by Meliá Zaragoza. The combination of modern decor, spacious rooms and impeccable upkeep solidifies this hotel as a top choice for travelers prioritizing cleanliness and comfort.
Staff
The staff at 'INNSiDE by Meliá Zaragoza' garners a mix of reviews with a significant number of guests praising their friendliness, assistance and professionalism. Reviewers frequently highlight the reception staff as polite, attentive and efficient. Guests often describe the overall atmosphere created by the staff as warm and welcoming, mentioning excellent treatment and exceptional customer service. The housekeepers and restaurant staff also receive commendations for being courteous and kind.
Despite these positive remarks, there are some critical notes. Some guests found the bar staff particularly inattentive and rude and a few guests cited a lack of friendliness and professionalism from certain staff members, notably around the breakfast buffet and pool bar area.
However, the central theme across most reviews is the commendable friendliness and responsiveness of the staff, ensuring a comfortable and pleasant stay for many visitors.
Wi-Fi
The WiFi experience at INNSiDE by Meliá Zaragoza has garnered predominantly positive feedback from guests. Most reviewers highlight the excellent, stable and fast internet connection available throughout the hotel. The WiFi is complimentary and provides a strong signal, contributing to a seamless browsing experience. Guests appreciated the free availability of the service and found it easy to connect their devices, including streaming content to the TVs using the provided WiFi system. However, a few reviews mentioned occasional issues with WiFi strength in certain areas and instances where guests were not reminded or did not receive the WiFi code. Despite these minor setbacks, the overall impression of the WiFi service is notably favorable, enhancing the comfort of the stay.
Gym
INNSiDE by Meliá Zaragoza boasts an excellent gym that guests frequently praise for its comprehensive facilities and functionality. Many reviews highlight the convenience of 24/7 access, making it easy for travelers to fit in a workout at any time. The gym is equipped with modern Technogym machines and offers a variety of equipment, ensuring that guests can perform a well-rounded workout. The spacious and clean environment further enhances the experience with notable mentions of the availability of a yoga mat on the wall.
While there were some discrepancies regarding maintenance, the overall consensus is positive, emphasizing the gym's ample equipment and ease of access. Additionally, some guests have mentioned the benefit of having both a gym and pool on-site, providing multiple fitness options. Despite a few isolated remarks about cleanliness and maintenance, the majority of guests appreciate the gym as a valuable amenity during their stay at the hotel.
Pool
INNSiDE by Meliá Zaragoza boasts a rooftop pool that consistently garners positive feedback from guests. It is frequently described as beautiful, great, stunning and an ideal spot for relaxation, especially during hot weather. The rooftop setting not only provides a place to cool down but also offers spectacular views of the city, which many guests find refreshing and enjoyable.
The pool is complemented by a well-received rooftop bar and restaurant, making it a popular area within the hotel where guests can unwind. The poolside service is often highlighted as excellent, adding to the pleasant experience. Although the pool is small and can become crowded, many guests still appreciate its presence as an added feature of the hotel.
However, there are a few downsides. The pool operates seasonally, generally reopening in June and it has specific opening hours, including a midday closure. The limited capacity due to its small size can be a challenge and some reviews mention it feeling cramped and occasionally cold. Despite these issues, the rooftop pool remains a standout feature for many guests at INNSiDE by Meliá Zaragoza, offering a delightful retreat with a blend of leisure and scenic views.
Parking
INNSiDE by Meliá Zaragoza enjoys a prime location with various parking options, though it's a mixed bag when it comes to convenience and cost. The hotel does not boast its own parking facility but there are multiple public parking options nearby, including one right next to or underneath the hotel. This municipal parking offers both indoor and outdoor spaces, ensuring 24-hour access. Despite the convenience, navigating these parking facilities can be cumbersome as they lack direct access to the hotel and can be challenging to reach, especially for those with heavy luggage or strollers.
While parking is accessible and secure, many guests find the cost to be quite steep with daily rates ranging from €19 to €24, which some visitors felt was exorbitant. The hotel has special agreements with certain parking lots which slightly reduce the price, but the discount isn't significant. For some, the process of securing these reduced rates was not straightforward, adding to the parking hassle.
In summary, INNSiDE by Meliá Zaragoza provides convenient and accessible parking options near the hotel, but the lack of direct access and the high cost are notable drawbacks.
EV charging stations
INNSiDE by Meliá Zaragoza offers convenient amenities for guests with electric vehicles, as there is an EV charging station available on-site. This makes it easy for guests to charge their electric cars during their stay. The presence of the EV charger in the parking area adds to the hotel's appeal for those traveling with electric vehicles. However, it is worth noting that not all guests have noticed the charging stations and there are no specific mentions of charging sockets for hybrid cars in the public parking. The hotel's parking is conveniently located just 50 meters away.
Family
INNSiDE by Meliá Zaragoza has received positive feedback for its family-friendly atmosphere and amenities, making it a great choice for visitors traveling with children. Many reviews highlighted the suitability of the spacious and clean rooms for families, noting that they offer plenty of space for kids to play or for parents to work. The hotel features a family-friendly pool, which seems to be a hit among guests with children.
The overall environment is described as ideal for family gatherings, providing a comfortable and modern stay. Despite a few concerns about noise from kids running around and the lack of a designated play area, families generally had a good experience. The staff received praise for their politeness and responsiveness, although there were isolated reports of less helpful service at the reception.
The hotel's large family rooms and additional amenities like sofa beds make it a practical choice for families of various sizes with some rooms even accommodating up to four people. Guests particularly appreciated the hotel's ability to address and solve problems efficiently, contributing to a hassle-free stay.
In conclusion, while there are minor areas for improvement, such as enhancing facilities in some family rooms and providing more kid-friendly play areas, INNSiDE by Meliá Zaragoza stands out as a clean, comfortable and accommodating option for families visiting Zaragoza.
4 Star
INNSiDE by Meliá Zaragoza consistently meets the expectations of a four-star hotel with several guests even suggesting it could pass as five-star. The accommodations are praised for being spacious and well-equipped, particularly the Loft rooms which stand out for their size and amenities. The hotel generally maintains standards expected of its rating, providing good value for the price.
Despite mostly positive feedback, some guests feel the hotel lacks the luxurious feel typically associated with four-star establishments. While many find the facilities and location to align well with a four-star rating, there are occasional mentions of service not fully meeting four-star standards with some auxiliary items in the rooms falling short.
Overall, INNSiDE by Meliá Zaragoza is regarded as a solid choice for those seeking four-star accommodations with several areas excelling beyond this rating. However, a few areas still need attention to consistently deliver the expected level of luxury and service.
Business
INNSiDE by Meliá Zaragoza stands out as an excellent choice for business travelers. The hotel offers an ideal location for those on work trips, making it convenient for business meetings and corporate events. The business center is well-equipped and updated, catering effectively to professional needs. Guests have highlighted the functionality of the services provided, ensuring a smooth and productive stay.
The hotel's staff is another significant asset, consistently described as super friendly, attentive and responsive to guests' requirements. Their exceptional customer service, combined with their attention to detail, enhances the overall experience.
Furthermore, the hotel features modern facilities tailored for business use and the reception staff receives high praise for their efficiency. Overall, INNSiDE by Meliá Zaragoza delivers a highly satisfactory experience for business travelers with excellent amenities and an accommodating team that make it a conducive environment for business activities.
Accessible
INNSiDE by Meliá Zaragoza receives positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. Guests found the hotel to be generally accessible, mentioning that all areas were easy to navigate. The rooms are notably accessible and well-suited for those with reduced mobility. Public parking in the area is easily accessible by car with ample and spacious parking options.
While there were some issues noted with the reception elevator, overall, the hotel's elevators, ramps and parking facilities cater well to guests' needs. The staff's attentiveness and helpfulness significantly enhance the accessibility experience, providing valuable support. The hotel's efforts in ensuring accessibility are appreciated, although the pool's limited capacity was mentioned as a minor drawback.
Outdoor Pool
INNSiDE by Meliá Zaragoza offers a splendid outdoor pool experience on its rooftop terrace, which guests have described as beautiful, spacious and clean. Despite some noting the pool's smaller size, the fantastic views and the well-maintained surroundings make it a delightful spot for relaxation and sunbathing. The rooftop not only features the pool but also a bar and a spacious terrace, providing a great outdoor area for guests to unwind. Open only from June, the pool area is especially appreciated for its panoramic views and the serene atmosphere it offers. Even though some guests were disappointed by occasional closures, overall, the rooftop pool remains a highlight, praised for its elegance and the beautiful vista it affords over the city.
Luxury
INNSiDE by Meliá Zaragoza offers an undeniably luxurious experience for its guests, blending modern amenities with elegant design. The hotel’s impressive decor and beautifully furnished rooms elevate its atmosphere, consistently delivering a feeling of luxury. Guests frequently highlight the luxurious, modern facilities and the chic, star-rated hotel experience, noting the elegant, clean and spacious rooms.
The rooms are described as comfortable with luxurious beds and modern fixtures, making for a stay that is both stylish and relaxing. The luxury family rooms are particularly noted for their ample space and quality, enhancing the overall family experience. The hotel’s pool, offering stunning city views, adds to the luxurious ambiance, alongside the appealing design and decor that permeate the entire hotel.
The accommodations are described as very clean with high-quality bedding and modern amenities. The facilities and rooms can rival those of higher-rated establishments, suggesting a 5-star feel despite being officially rated 4-star.
The hotel’s urban location combined with its spacious rooms contributes to a comfortable and modern stay. The luxury extends beyond the rooms with the terrace and restaurant services being of good quality, further enriched by friendly and attentive staff.
However, some guests noted that the price might not always align with the luxury standard expected, but overall, the stay is frequently categorized as luxurious, charming and magnificent. The new INNSIDE brand style infuses a modern, urban and friendly vibe, creating a cohesive luxurious experience in the heart of Zaragoza.
Yes, INNSiDE by Meliá Zaragoza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at INNSiDE by Meliá Zaragoza.
Yes, INNSiDE by Meliá Zaragoza welcomes dogs.
No, parking facilities aren't available at INNSiDE by Meliá Zaragoza.