Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVTZ Hotel El Príncipe, situated in the heart of Zaragoza, offers a charming stay for visitors eager to explore the city's historic and cultural attractions. Its prime location near Plaza del Pilar and the Basilica of Our Lady of Pilar contributes to its appeal, allowing guests easy access to shopping, dining, and sightseeing. The hotel's standout features include the attentive and welcoming staff, who enhance the guest experience with their professionalism and friendly service. Guests consistently praise the cleanliness of the hotel, noting the spotless rooms and well-maintained facilities.
Accommodations at VTZ Hotel El Príncipe are spacious and comfortable, with several remarks highlighting the comfort of the beds and the thoughtful design of rooms adapted for individuals with reduced mobility. The hotel excels in providing a quiet retreat amidst Zaragoza's bustling center, thanks to double insulated windows that keep noise to a minimum. Despite some mixed reviews about the comfort and condition of the mattresses and pillows, many guests find these amenities satisfactory.
Accessibility for guests with disabilities is commendable, with special accommodations made for ease, although bathroom safety could benefit from minor improvements. Additionally, the hotel is pet-friendly, allowing guests to bring their dogs along, which adds to its welcoming atmosphere. However, the pet policy and associated fees may need clarification for enhanced convenience.
While the breakfast experience leaves room for improvement due to limited options and quality concerns, the hotel's location provides alternatives for guests to explore nearby cafes. The Wi-Fi service also sees varied feedback, with initial connectivity issues that may resolve over time during the stay.
Overall, VTZ Hotel El Príncipe offers a delightful experience for those seeking central accommodation with essential amenities and excellent service. Despite some aspects requiring attention, such as breakfast and Wi-Fi, the hotel's strategic location, cleanliness, and friendly staff make it a favored choice for visitors exploring Zaragoza. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
3-Star Hotel
Located in Old Town, this hotel is close to restaurants and shopping facilities. It's a short walk from the Roman Theatre and offers a restaurant on-site.
Accessible Hotel
Small Hotel
Room Types
Twin RoomThe twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Economy Double RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Deluxe Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Deluxe Triple RoomThe triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Triple RoomThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
Location
VTZ Hotel El Príncipe boasts an exceptional location in Zaragoza, making it an ideal choice for anyone looking to explore the heart of the city. Nestled just steps away from the iconic Plaza del Pilar and the Basilica of Our Lady of Pilar, guests find themselves in the midst of Zaragoza's vibrant cultural and historical center. The surrounding area is rich with attractions, shopping, and dining options, all easily accessible on foot, which perfectly complements a leisurely stroll through the city's picturesque streets. Visitors consistently praise the hotel's centrality, emphasizing its convenience for sightseeing and the unbeatable value for money it offers. Additionally, the warm and attentive staff, paired with the hotel's cleanliness and overall comfort, further enhance the guest experience. Whether visiting for the first time or returning to this enchanting city, VTZ Hotel El Príncipe provides a comfortable home base in the very heart of Zaragoza.
Breakfast
Guests' reviews of the breakfast experience at VTZ Hotel El Príncipe indicate a noticeable divergence in satisfaction levels, with more critique than praise. A common sentiment among reviewers is the limited choice offered, with many highlighting the basic and sometimes disappointing variety. The buffet options tend to be sparse, primarily consisting of pre-packaged industrial products. Complaints often center on the quality and taste, with several guests expressing dissatisfaction with the coffee, which is frequently described as poor or burnt.
The breakfast service itself appears disorganized, with issues like early closure and staff unhelpfulness frequently mentioned. Many reviews indicated the geographical inconvenience of the breakfast setup, as it is served in a café adjacent to the hotel, which sometimes opens late, adding to the frustration of those eager to start their day. The additional cost charged for breakfast, ranging from €9 to €12, is perceived by many guests as excessive given the quality and variety provided.
On a more positive note, a few guests did find the breakfast adequate and appreciated the simple yet tasty offerings, even if it didn't always align with their expectations for the price. The bright spot for some is the hotel's location, which provides easy access to various cafes and shops where guests can find alternative breakfast options. The consensus seems to be that the breakfast experience at VTZ Hotel El Príncipe offers room for improvement to meet the expectations of its guests.
Rooms
VTZ Hotel El Príncipe, nestled in the heart of Zaragoza's historic center, offers rooms that many guests find spacious, clean, and comfortable. The hotel is ideally positioned for exploring the city's vibrant plazas and delightful eateries. The rooms are often noted for their cleanliness and modern refurbishments, providing functional essentials for travelers.
While the rooms vary in size, many guests appreciate their spaciousness and the provision of necessary amenities, including well-equipped bathrooms. Rooms tailored for those with reduced mobility are thoughtfully designed, with ample space and accessible features. Guests often highlight the comfort of the beds, though opinions vary, with some finding mattresses a bit firm.
Despite the positive aspects, there are mentions of noise issues—both from the street and within the hotel—due to insufficient soundproofing. Additionally, some guests experience inconveniences with outdated or uncomfortable mattresses and minor maintenance needs. However, the attentive service from the friendly staff and the prime location often compensate for these minor drawbacks.
Overall, while some rooms may require updates, the VTZ Hotel El Príncipe delivers a comfortable stay with its clean, spacious accommodations and ideal location, making it a convenient choice for visitors looking to explore Zaragoza’s historic treasures.
Beds
The bed experiences at VTZ Hotel El Príncipe have received mixed feedback from guests. While many reviews highlight the comfort of the beds, emphasizing descriptions like spacious, very comfortable, and super comfortable, others report less favorable experiences. Some guests found the mattresses uncomfortably hard or old, often feeling the springs during their rest. The issue of noise from creaky bed frames and instability from mattresses placed together was also noted in several reviews.
Pillow quality seems to have mixed feedback as well, with some finding them very uncomfortable or too soft, while a few guests praised them as being some of the most comfortable they had encountered. Overall, it appears that your experience with the beds at VTZ Hotel El Príncipe might depend on your personal comfort preferences and perhaps a bit of luck in room allocation.
Cleanliness
VTZ Hotel El Príncipe, nestled in a prime central location, garners considerable praise for its exceptional cleanliness and welcoming atmosphere. Many guests highlight the meticulous upkeep of the rooms, which are often described as clean, spacious, and comfortable. The hotel’s cleanliness stands out as a consistent strength, with numerous visitors mentioning how spotless and well-maintained the facilities are. The staff’s friendliness further enhances the guest experience, contributing to a pleasant and accommodating stay. Double insulated windows ensure a quiet environment despite the bustling city center location, allowing guests to enjoy the excellent proximity to key attractions such as the Plaza del Pilar. Although some critical remarks about specific cleaning issues appear, the overall perception remains remarkably positive, with most reviews underscoring the hotel's excellent cleaning standards and helpful staff.
Staff
VTZ Hotel El Príncipe in Zaragoza has earned high praise from guests for its outstanding staff and prime location. Consistently described as friendly, attentive, and helpful, the hotel staff offers a warm welcome to guests, ensuring a pleasant stay from start to finish. The reception team receives special commendation for their kindness, professionalism, and willingness to accommodate guests' needs. Guests appreciate the multilingual capabilities of some staff members, making communication seamless.
The hotel's central location further enhances its appeal, putting guests in the heart of Zaragoza, close to historic sites and convenient amenities. In addition to the gracious service, guests note the exceptional cleanliness of the hotel, from the rooms to the shared spaces. Accommodation is described as comfortable and spacious, contributing to a relaxing experience.
The hotel has embraced modern service standards, reflected in attentive receptionists and excellent customer service across various hotel departments, including housekeeping. The combination of location, considerate staff, and the hotel's facilities creates a commendable value for the price, making VTZ Hotel El Príncipe a favored choice for visitors to Zaragoza seeking a hospitable and accommodating stay.
Wi-Fi
VTZ Hotel El Príncipe has garnered varied opinions when it comes to its Wi-Fi service. While the hotel offers numerous amenities to enhance the guest experience, its Wi-Fi could be a point of consideration for potential visitors. Many guests have noted that the internet connection is often weak and slow, leading to interruptions that took time to resolve. Some reported that the Wi-Fi was intermittently available, which might require guests to prepare for lapses in connectivity, especially on the first day. On the positive side, there were instances where the Wi-Fi service improved after initial hiccups, providing a better experience later during the stay.
While the Wi-Fi service may not always meet expectations, travelers who rely heavily on internet access may want to consider these aspects in their planning. As the hotel is located on a pedestrian street without parking, it presents a unique setting that might appeal to those looking for a relaxed environment without vehicular noise. This setting, coupled with attentive reception services despite occasional follow-up delays, can offer a quaint experience for those prioritizing calm and simplicity over connectivity.
3 Star
VTZ Hotel El Príncipe offers a notable experience for guests seeking basic amenities and a central location. Visitors appreciated the modern facilities and the cleanliness of the hotel, making it a satisfying choice for a three-star establishment. The attentive and professional staff enhances the overall stay, contributing positively to guest experiences. Moreover, the quality-price ratio has received praise, indicating that the value offered aligns with expectations for a three-star hotel.
The hotel’s prime positioning in the city center is a significant advantage for those looking to explore the surroundings. However, it's worth noting that the absence of on-site parking could be a minor inconvenience for guests traveling by car. The hotel provides essential amenities such as a kettle and fridge, which are appreciated by visitors.
While the hotel performs well in certain aspects, there are areas where it falls short. Some guests have mentioned that the small size of the rooms and bathrooms, coupled with the basic quality of the mattresses, detract from the overall experience. Price sensitivity appears to be a recurrent theme, with some reviews suggesting that the cost might exceed expectations at times, even with preferential rates.
For those seeking a straightforward and centrally-located accommodation without expecting luxury features, VTZ Hotel El Príncipe is a recommended option. While the price may occasionally feel steep, especially for a re-accommodated family, the hotel makes up for this with its cleanliness, modern staff, and essential amenities.
Accessible
VTZ Hotel El Príncipe offers a mixed experience when it comes to accessibility for guests with disabilities. On the positive side, the hotel boasts a central location, making it easy to explore the charming old town of Zaragoza comfortably and conveniently. Guests have noted that rooms adapted for individuals with reduced mobility feature bathrooms that are perfectly spacious and comfortable, catering well to their needs.
However, there are areas for improvement, particularly concerning the bathrooms. Some guests have found the bathtubs to be slippery, suggesting that replacing them with shower trays would enhance safety and accessibility, especially for elderly guests and those with mobility difficulties. Additionally, the absence of an accessible staircase alternative may pose challenges for some individuals. Overall, while the hotel succeeds in certain aspects of accessibility, there remains room for enhancements to ensure a more universally accommodating experience.
Dog Friendly
VTZ Hotel El Príncipe has embraced the concept of being pet-friendly, allowing guests the joy of traveling with their dogs. Many appreciate the convenience and the option to bring their pets along, describing the hotel as accommodating and pet welcoming. Guests noted that there is an extra charge of €20 per night for bringing a pet, which some find reasonable, while others consider it steep. However, the hotel does not permit pets to be left unattended in the rooms, even temporarily, which could pose an inconvenience for some guests.
Despite the ambiguity surrounding pet policies and fees, the hotel makes an effort to cater to pet owners by providing amenities like a dog bowl in the room upon request and offering a friendly and kind environment for pets. These efforts facilitate a more comfortable stay for both the pet and their owners. In summary, VTZ Hotel El Príncipe provides a generally positive experience for pet owners, despite some nuances in their pet policy that could be improved for greater clarity and convenience.
No, VTZ Hotel El Príncipe doesn't have any pool.
No, a spa isn't available at VTZ Hotel El Príncipe.
Yes, VTZ Hotel El Príncipe welcomes dogs.
No, parking facilities aren't available at VTZ Hotel El Príncipe.