Hotel with SpaSummary of reviews related to the 'Spa' categoryHemus Hotel - Vratza's spa facilities have received mixed reviews from guests. While some visitors have described the spa area as beautiful and access to the pool and spa as very enjoyable, others have noted consistent issues with availability. Several remarks highlighted that the spa center and related facilities were frequently closed, undergoing renovation or not operational due to various reasons, including Covid restrictions. Additionally, there have been mentions that the spa services are advertised to be included in the price, but at times, they were not accessible or required an extra fee. Overall, the spa center has potential but seems to struggle with consistent service availability.
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