Отель "Экспресс"
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsОтель "Экспресс" is largely favored for its location, providing convenient and easily accessible accommodation near Zhytomyr. Strategically positioned at the city's entrance, close to major routes like the bypass road and highway, it offers a tranquil setting despite being a roadside hotel, making it an ideal choice for travelers. Some concerns were raised about the poor road condition from the highway to the hotel, but overall, its location remains a significant positive aspect of guest experiences.
The breakfast service at the hotel has received mixed feedback. Many guests appreciate that breakfast is included in the room rate and find the meals tasty, often praising the service provided by administrator Alla. However, there are recurring issues related to the modest breakfast offerings, occasional delays in service and sporadic cleanliness concerns. Some guests reported not receiving breakfast as expected, despite it being part of the room rate and noted that breakfast costs are relatively low at 50 hryvnias per person.
Regarding the rooms, cleanliness is frequently commended with guests highlighting the new bedding and well-maintained environment. The suite rooms are particularly appreciated for their equipment, spaciousness and comfort, featuring amenities like private bathrooms and air conditioning. However, there are discrepancies in the quality of rooms – some guests experienced poor heating, lack of windows, limited electrical outlets and shared bathrooms, which might not be suitable for all travelers. Additionally, instances of beds not matching the advertised configurations were mentioned.
The staff at Отель "Экспресс" receives a mixture of praise and criticism. Many guests noted the friendliness and attentiveness of the staff, especially highlighting a girl on shift and administrator Alla for their excellent customer service. Nonetheless, there were significant complaints about unprofessional behavior from some staff members, including intoxicated administrators and impolite security personnel, which negatively affected the overall experience. The check-in process is generally described as quick and efficient, but discrepancies in advertised services and unexpected difficulties during check-in are also noted.
In summary, while Отель "Экспресс" boasts a convenient and quiet location with clean and comfortable higher-tier rooms, potential guests should be aware of the variations in room quality and breakfast service consistency. The staff's friendliness and attentiveness are often praised, although there are notable incidents of unprofessional behavior that mar the hotel's service reputation.
Categories
The breakfast service at the hotel has received mixed feedback. Many guests appreciate that breakfast is included in the room rate and find the meals tasty, often praising the service provided by administrator Alla. However, there are recurring issues related to the modest breakfast offerings, occasional delays in service and sporadic cleanliness concerns. Some guests reported not receiving breakfast as expected, despite it being part of the room rate and noted that breakfast costs are relatively low at 50 hryvnias per person.
Regarding the rooms, cleanliness is frequently commended with guests highlighting the new bedding and well-maintained environment. The suite rooms are particularly appreciated for their equipment, spaciousness and comfort, featuring amenities like private bathrooms and air conditioning. However, there are discrepancies in the quality of rooms – some guests experienced poor heating, lack of windows, limited electrical outlets and shared bathrooms, which might not be suitable for all travelers. Additionally, instances of beds not matching the advertised configurations were mentioned.
The staff at Отель "Экспресс" receives a mixture of praise and criticism. Many guests noted the friendliness and attentiveness of the staff, especially highlighting a girl on shift and administrator Alla for their excellent customer service. Nonetheless, there were significant complaints about unprofessional behavior from some staff members, including intoxicated administrators and impolite security personnel, which negatively affected the overall experience. The check-in process is generally described as quick and efficient, but discrepancies in advertised services and unexpected difficulties during check-in are also noted.
In summary, while Отель "Экспресс" boasts a convenient and quiet location with clean and comfortable higher-tier rooms, potential guests should be aware of the variations in room quality and breakfast service consistency. The staff's friendliness and attentiveness are often praised, although there are notable incidents of unprofessional behavior that mar the hotel's service reputation.
Hotel with Parking
This hotel is listed as having parking facilities available.
Cheap Hotel
This hotel is a budget-friendly option located on Kievskoe highway. It offers essential amenities for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Guest Reviews
Hotel Express is praised for its convenient and easily accessible location near Zhytomyr, making it a practical choice for travelers. Situated at the entrance to the city and not far from the bypass road and highway, it offers a quiet and peaceful environment despite being a roadside hotel. While there are some remarks about the poor condition of the road from the highway to the hotel, the overall sentiment is positive regarding its strategic position, combining proximity to major routes with a tranquil atmosphere.
The breakfast experience at Отель "Экспресс" has received mixed reviews from guests. On the positive side, many appreciated the inclusion of breakfast in the room rate and found the meals to be tasty. Special thanks were given to the administrator Alla for her service. However, there were some consistent issues with guests commenting on the modesty of the offerings and noting that breakfast was sometimes delayed by an hour. There were also occasional complaints about the lack of breakfast despite it being included in the room rate, as well as concerns about cleanliness. The average cost of breakfast per person is modest, at 50 hryvnias.
'Отель "Экспресс"' receives mixed reviews regarding their rooms with guests predominantly highlighting both positive and negative aspects. Most notably, cleanliness is a frequent point of praise with several guests marking the beds, rooms and overall environment as clean and well-maintained. The bedding is also noted to be new, which adds an additional layer of comfort.
The suite rooms have been identified as well-equipped, featuring amenities like a private bathroom, air conditioning and ample space. These rooms offer a cozy and spacious environment, making them ideal for guests seeking comfort and quality.
However, some rooms fall short of expectations. Issues such as poor heating, lack of windows, limited electrical outlets and deviations from advertised photos have been raised. Additionally, some rooms feature shared showers and toilets, which might not be convenient for every traveler. Instances of having two single beds pushed together instead of a double bed also detract from the overall experience.
Overall, while the cleanliness and facilities of the higher-tier rooms are commendable, prospective guests should be mindful of the variation in room types and the corresponding amenities available.
Visitors to 'Отель "Экспресс"' have mixed feelings regarding the staff, but there's a noticeable trend towards praising their friendliness and attentiveness. Numerous reviews underline the staff's politeness, care and the pleasant atmosphere they help create. Guests highlight that a girl working the shift is quick to assist with any requests, demonstrating remarkable customer service. The administrator Alla also earns special mention for being very pleasant and attentive.
However, complications arise when it comes to check-in procedures and the accuracy of advertised services with some guests facing unexpected difficulties. There are serious concerns about unprofessional behavior, as multiple reviews mention intoxicated administrators and impolite security staff, which mar the overall experience. While many appreciated the fast registration process and friendly demeanor of several staff members, these incidents notably detract from the hotel’s service reputation.
Location Show Map
Location
Breakfast
Rooms
The suite rooms have been identified as well-equipped, featuring amenities like a private bathroom, air conditioning and ample space. These rooms offer a cozy and spacious environment, making them ideal for guests seeking comfort and quality.
However, some rooms fall short of expectations. Issues such as poor heating, lack of windows, limited electrical outlets and deviations from advertised photos have been raised. Additionally, some rooms feature shared showers and toilets, which might not be convenient for every traveler. Instances of having two single beds pushed together instead of a double bed also detract from the overall experience.
Overall, while the cleanliness and facilities of the higher-tier rooms are commendable, prospective guests should be mindful of the variation in room types and the corresponding amenities available.
Staff
However, complications arise when it comes to check-in procedures and the accuracy of advertised services with some guests facing unexpected difficulties. There are serious concerns about unprofessional behavior, as multiple reviews mention intoxicated administrators and impolite security staff, which mar the overall experience. While many appreciated the fast registration process and friendly demeanor of several staff members, these incidents notably detract from the hotel’s service reputation.
No, Отель "Экспресс" doesn't have any pool.
No, a spa isn't available at Отель "Экспресс".
No, Отель "Экспресс" doesn't allow dogs.
Yes, parking facilities are available at Отель "Экспресс".
No, Отель "Экспресс" doesn't have a gym.
Location Show Map
More Options
