Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsNH Zoetermeer Hotel stands out for its exceptional location and convenient access to public transport, making it a prime choice for travelers. Its proximity to Zoetermeer train station and major motorways enables easy access to The Hague, Scheveningen beach and local attractions. The peaceful yet central location near supermarkets and shopping centers adds to its appeal.
The breakfast experience is highly praised for its delicious, fresh and extensive offerings. Guests describe it as fantastic and excellent with a variety of options catering to different dietary preferences, including vegan choices. The friendly staff and pleasant ambiance enhance the dining experience.
Dinner at the hotel receives mixed reviews. While many appreciate the quality and variety of the food, others feel it is overpriced and not always up to standard. Despite these criticisms, the attentive service and vegetarian options are noted positively.
Rooms at NH Zoetermeer Hotel are generally clean, spacious and comfortable, although some guests find the furnishings outdated and bathrooms in need of better maintenance. Despite occasional issues, the comfort of the beds and the quiet atmosphere are frequently highlighted.
Cleanliness is a strong point with many guests finding their rooms neat and well-maintained. Some minor issues in bathrooms and common areas are noted, but overall, the hotel provides a clean environment.
The staff's friendliness and dedication are consistently praised. From the welcoming reception team to attentive restaurant staff, the personnel go out of their way to ensure a pleasant stay. Personalized service and attention to detail make guests feel valued.
WiFi experiences are varied with some guests satisfied while others report slow speeds and reliability issues. The option for faster, paid internet access is available for those needing better performance.
The gym is well-received, offering modern equipment and beautiful views. It’s described as clean and suitable for workouts, despite suggestions for more equipment and longer opening hours.
Parking receives mixed feedback. Free parking options are appreciated, but the additional fees for the hotel garage are seen as costly. The garage itself is secure but tight for larger vehicles.
The hotel is particularly family-friendly with spacious rooms, thoughtful amenities for children and a welcoming environment for families. Special touches and accommodating staff ensure a comfortable stay for those with young children.
Beds are generally comfortable and large, contributing to a restful sleep. However, some guests find them too hard and the pillows too thin, indicating room for improvement.
Overall, while NH Zoetermeer Hotel is praised for its location, breakfast, cleanliness and staff, it has areas for improvement in dinner quality, room updates and WiFi performance. Despite these, it offers a pleasant stay, particularly for families and travelers seeking convenience and comfort. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Guest Reviews
7.6
Good
Location
NH Zoetermeer Hotel boasts an enviable location that makes it a convenient choice for travelers. The hotel is ideally situated next to Zoetermeer train station, offering direct connections to The Hague and Scheveningen with the beach accessible in just 30 minutes. It's also positioned right by the A12 motorway, making it easily accessible by car and providing an excellent base for exploring the surrounding area.
Guests appreciate the hotel's proximity to various forms of public transportation, including RandstadRail, bus lines and ample free parking options nearby. The hotel is centrally located within walking distance to supermarkets and a small shopping center, while a larger shopping center is just a 30-minute stroll away. Even though it's close to major transport routes, the area remains quiet and peaceful, offering a serene stay.
NH Zoetermeer also serves as a convenient spot for those looking to visit the city center, which is only a 10-minute drive away. The location is complemented by good environmental surroundings, making it a top pick for both comfort and convenience. Whether traveling by car or public transport, NH Zoetermeer's strategic location ensures guests can easily access local attractions and neighboring cities.
Breakfast
The breakfast experience at NH Zoetermeer Hotel receives overwhelmingly positive reviews from guests. Descriptions highlight the breakfast as delicious, fresh and extensive with a rich variety of food options. Guests frequently use terms like fantastic, excellent and truly amazing to describe their morning meal. The quality of the breakfast is praised for being well-prepared and well-cared-for, featuring ample and varied selections, including vegan options like spinach smoothies and vegan yogurt.
Reviewers delight in the extensive buffet that is constantly replenished and carefully curated to cater to different tastes, making it more than satisfactory. The friendliness of the staff and the cozy ambiance of the hotel contribute to an enjoyable dining experience, enhancing the overall stay.
Despite a few comments about limited choices for those who do not eat bread and less extensive options compared to other hotels, the general consensus appreciates the variety and freshness of the breakfast. The well-stocked buffet, attention to detail and additional touches – like special arrangements for Valentine's Day – further bolster the positive feedback.
In summary, guests at NH Zoetermeer Hotel can expect a hearty, delicious and comprehensive breakfast that significantly augments their stay, complemented by friendly service and a pleasant atmosphere.
Dinner
NH Zoetermeer Hotel offers a mixed dining experience according to guest reviews with both positive and negative aspects highlighted. On the plus side, many guests found the quality of breakfast and dinner to be excellent with remarks about the delicious taste of the food and sufficient variety in meal options. The service in both the bar and restaurant generally received praise for being attentive and staff ensured prompt dinner service. The restaurant itself was noted to have a pleasant atmosphere and good overall quality with a variety of vegetarian options available.
However, there were several criticisms as well. Some guests found the dinner to be overpriced for the quality offered, leading to a sense of poor value for money. Instances of the restaurant being unexpectedly closed and lack of prior notification frustrated some visitors. Moreover, there were complaints about ordinary or disappointing dishes with some describing the food as simply bad or not up to expected standards. The menu card was also criticized for not being up to NH's usual standard.
Despite these drawbacks, the culinary experience at NH Zoetermeer Hotel is generally appreciated, especially for breakfast and the range of vegetarian options, though there's room for improvement in consistency and value.
Rooms
The NH Zoetermeer Hotel presents a mixed but overall satisfactory experience based on guest reviews. Many guests appreciated the spaciousness and cleanliness of the rooms, highlighting clean and comfortable accommodations with large, cozy beds and well-lit interiors. The views from the rooms and the quiet atmosphere were consistent positive notes with some reviewers enjoying the modern touches and nicely decorated spaces.
However, the hotel's rooms and furnishings are noted to be outdated by multiple reviewers with some describing the decor as having seen better days. Issues such as a lack of air conditioning, small or poorly ventilated bathrooms and occasionally unpleasant odors detracted from the experience for some guests. Complaints about cleanliness crop up infrequently with instances of musty smells, mold and dust being mentioned.
Despite these concerns, many guests found the rooms adequate and highlighted features like spacious bathrooms, good views and a well-maintained ambiance. The comfort of the beds was frequently commended and several guests noted that the rooms were suitable for family stays due to their size.
In summary, while the NH Zoetermeer Hotel could benefit from updates and better maintenance, it offers clean, spacious and comfortable rooms that meet the needs of many travelers.
Beds
In reviews of the NH Zoetermeer Hotel, opinions on the beds are varied but lean predominantly towards the positive side. Guests frequently mentioned that the beds are super comfortable and large, allowing for a restful night's sleep. Many appreciated the quality and comfort offered with some describing the beds as good, adequate or fine. The large and spacious beds, including comfortable king-size options, received accolades for adding to the overall comfort.
Despite the abundance of positive feedback, not all guests were completely satisfied. Some found the beds to be hard or even rock-hard and there were multiple mentions of the pillows being too thin, impacting the overall sleep quality for some visitors. Additional comments about the beds felt mixed with a few guests describing them as good or adequate, while others considered them a bit too hard.
In summary, while there is a general consensus that NH Zoetermeer Hotel provides comfortable and spacious beds, which contribute to a tranquil stay, the firmness and quality of pillows and mattresses were areas of concern for a minority of guests.
Cleanliness
NH Zoetermeer Hotel stands out as a consistently clean and comfortable option for travelers. Guests commonly highlight the overall cleanliness of the rooms, describing them as very clean, neat, tidy and well-maintained. Many were pleased with the spacious and comfortable accommodations.
However, some aspects could use improvement. Several reviews noted that while the rooms were clean, certain areas, such as the bathrooms, could benefit from an update and better maintenance. Instances of old-fashioned tiles, musty smells and mold in bathrooms were mentioned, along with occasional reports of dirty elevators and dusty floors.
Despite these occasional drawbacks, the hotel’s high standards of room cleanliness were often praised with many guests finding clean rooms upon arrival and describing the hotel as offering a lovely, clean environment overall. The cleanliness of the rooms generally exceeded expectations, contributing to a comfortable stay. The hotel's personnel were described as neat and correct, further enhancing the positive impression of cleanliness.
Staff
NH Zoetermeer Hotel stands out for its remarkable staff, consistently praised for their friendliness and dedication. Guests frequently highlight the friendliness and helpfulness encountered from the moment they arrive with the reception team in particular earning accolades for their exceptional assistance and welcoming demeanor.
Whether it’s the attentive service at the restaurant or the extra efforts made by staff members like delivering a special sandwich to a guest’s room, the personnel go beyond standard expectations to ensure a pleasant stay. Friendly and polite treatment extends across all interactions, from the receptionist to the bartender, making visitors feel well-received and supported throughout their visit.
The facilities at the hotel are also well-maintained, which complements the professional and kind service provided by the staff. Notably, the restaurant staff are noted for their wonderful, friendly service, contributing to a positive dining experience. Special mentions of staff members like Joerrie and Mandy underline a personalized approach that adds a memorable touch to the guest experience.
Overall, the NH Zoetermeer Hotel excels in providing a hospitable atmosphere thanks to a team that is described as extremely friendly, professional and dedicated to their roles. This commitment to excellent service ensures guests feel valued and well-cared for during their stay.
Wi-Fi
Guests of the NH Zoetermeer Hotel have had mixed experiences regarding the WiFi. While some found the WiFi connection to be fine, adequate, good or even excellent, others reported issues such as slow speeds, unreliability and insufficient performance in their rooms. The free WiFi service provided by the hotel was described by several guests as slow with speeds around 1-2 Mbps and sometimes described as patched together or even disastrous. For those requiring better performance, there is an option to pay an additional fee for faster internet access. Some guests also mentioned the absence of Netflix capability on the TV and a lack of proper internet access across the board, adding to the overall concerns about the hotel's internet services. Despite these drawbacks, free WiFi is available for all guests.
Gym
NH Zoetermeer Hotel offers a gym that has received largely positive feedback from guests. The fitness room is praised for its modern cardio equipment and beautiful views, providing a pleasant workout environment. Guests appreciate the good sports facilities, describing the gym as great, suitable and well-equipped. The gym is noted for being clean, air-conditioned and easily accessible. While some mentions suggest it could benefit from more equipment and that it closes too early, overall, it is described as adequate, functional and satisfactory. The gym is not busy, contributing to a more relaxed workout experience.
Parking
The parking situation at the NH Zoetermeer Hotel receives mixed reviews from guests. On the positive side, there are mentions of free parking options either within walking distance or by chance at the hotel. Guests found the parking to be convenient and easily accessible with some describing it as good and ample. The parking garage is noted for its security.
However, several reviews highlight the costs associated with parking. Many guests remark on the additional fees, ranging around 17 euros per night, which are considered expensive. The parking garage is described as tight and relatively small, making it potentially challenging for larger vehicles. Despite some reports of damage in the parking area, assistance is provided upon request for using the garage. There are also suggestions to improve by making parking free consistently, reflecting a preference from guests for more economical options.
Family
The NH Zoetermeer Hotel stands out as an excellent choice for families with young children. Guests highlighted the thoughtful touches such as a special present for babies and the children's package, which includes delightful surprises like snacks and items for children to paint. The hotel preparation for families is notable with spacious family rooms and baby cribs ready upon arrival. The reasonable family rates and accommodating staff further enhance the family-friendly experience. The hotel's cleanliness and excellent buffet add to the comfort and convenience of staying as a family. Additionally, amenities like a children's playground contribute to the enjoyable and engaging environment for kids. Overall, NH Zoetermeer provides an ideal, family-friendly setting, making it a pleasant repeat destination for guests with children.
4 Star
The NH Zoetermeer Hotel has received mixed reviews regarding its four-star rating, facilities and services. While some guests felt the value for money was lacking in comparison to their expectations for a four-star establishment, others were satisfied with the overall experience. The hotel is classified and claimed as a four-star, but some guests pointed out the absence of air conditioning as a drawback. Despite this, many praised the hotel for offering a true four-star experience with rooms and amenities that felt up to standard. The quality of goods and services was generally viewed as very good, contributing to its classification as a typical four-star hotel. Although a few visitors mentioned they might not choose NH again, others affirmed that it was worth the price, highlighting a range of perceptions among guests.
Business
NH Zoetermeer Hotel stands out as a solid choice for business travelers. The hotel is great for short business stays and functional for work trips with a business-friendly atmosphere that aligns with the needs of corporate guests. Facilities for business travelers are available, including meeting rooms and decent business amenities. The rooms are well-insulated against noise, allowing for a good night's rest before important presentations. The appearance of the hotel is primarily business-like, suited more for business travelers than those on vacation. With a good price-quality ratio, it offers convenience and standard services that are beneficial for business stops and meetings.
Accessible
The NH Zoetermeer Hotel offers a central and accessible location that is highly appreciated by guests with disabilities. It is easily reachable by car and is well-connected to public transport with a nearby train and bus station enhancing its convenience. The hotel provides accessible rooms and the reception area is designed to accommodate those with disabilities. Reviewers consistently highlight the good transport connections and the hotel's proximity to highways, making travel straightforward. Special considerations, such as gluten-free bread and children's tableware, add to the inclusive atmosphere of the hotel. Guests can also benefit from late check-in options.
Dog Friendly
NH Zoetermeer Hotel has garnered praise for its outstanding dog-friendly amenities and services. Guests who stayed with their pets highlighted that the hotel goes above and beyond to make dogs feel welcome. The staff provides a warm welcome, complete with thoughtful extras such as a water bowl, bed, treats and even a pet toy. These touches are appreciated by travelers who bring their dogs, especially those attending nearby international dog shows or simply looking for pet-friendly accommodation.
The hotel is consistently described as very dog-friendly with sufficient green areas and a dog park that includes an off-leash section for added convenience. While some guests mentioned an extra fee of 25 euros for bringing a pet, it seems that the overall experience and special treatment accorded to canine companions make this charge worthwhile. In summary, NH Zoetermeer Hotel stands out as a top choice for travelers seeking a welcoming environment for their dogs, complete with all the necessary amenities and a few delightful surprises.
No, NH Zoetermeer Hotel doesn't have any pool.
No, a spa isn't available at NH Zoetermeer Hotel.
Yes, NH Zoetermeer Hotel welcomes dogs.
Yes, parking facilities are available at NH Zoetermeer Hotel.