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Summary of reviewsVISIONAPARTMENTS Freyastrasse in Zurich stands out for its strategic location, which offers guests easy access to the city's public transportation and key attractions. Situated near Wiedikon train station, visitors find themselves within walking distance to shopping areas, vibrant nightlife, and numerous cafes and restaurants. The apartments are noted for being clean and spacious, providing a comfortable retreat, enhanced by a seamless contactless check-in process and convenient elevator access.
Guests consistently praise the cleanliness of the accommodations, highlighting the spotless condition of rooms and facilities, including bathrooms and kitchens. The blend of modern amenities with a high standard of cleanliness makes it an ideal choice for both short visits and extended stays. Despite minor issues such as insufficient heating during colder months or isolated cases of floor expectations not being met, the overall sentiment remains highly positive regarding cleanliness.
Customer service receives mixed feedback; while some guests commend the staff's responsiveness in handling requests and maintaining cleaning standards, others encounter communication challenges due to the lack of on-site staff and inconsistent service through email. These communication issues occasionally result in delays and frustration, indicating a need for improvement in staff accessibility and efficiency.
The WiFi service offers a strong signal and reliable connection for many guests, essential for modern travelers. However, some visitors experience connectivity issues, highlighting an inconsistency in the service that needs addressing to ensure a seamless technological experience.
The sleeping arrangements receive varied reviews. Many guests find the beds comfortable and conducive to a restful sleep, although there are reports of worn mattresses and thin pillows, which detract from the overall comfort. Despite these bedding concerns, the attention to detail and amenities within the apartments largely contribute to a positive overall experience.
Overall, VISIONAPARTMENTS Freyastrasse is favored by travelers for its excellent location, cleanliness, and convenient amenities, although there are areas such as staffing communication and consistent WiFi service that could benefit from improvement. Show more
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Apartment near Nightlife Spots
Located on Freyastrasse, this apartment is close to Langstrasse, providing easy access to the area's nightlife. The contactless check-in adds convenience for guests.
Dog Friendly Apartment
3-Star Apartment
Room Types
Standard StudioThese rooms have hardwood floors, a flat-screen TV, a DVD player, a bathroom with shower and soap dispensers, a fully equipped kitchen with a ceramic hob, coffee machine, oven and microwave. It also has ironing facilities.
Apartment with TerraceThis apartment has marble floors, a balcony with a views over the rooftops of Zurich, a large flat-screen satellite TV, a bathroom, and a fully equipped kitchen with a ceramic hob, coffee machine, oven and microwave.
Standard StudioThis modern apartment comes with white, high-gloss furniture. It is fully equipped with a flat-screen TV, a stereo sound system, a bathroom and a kitchen that features a ceramic stove, dishes, pans, a coffee machine and a microwave.
Apartment with BalconyThis apartment is comprised of a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a coffee machine, a wardrobe, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Apartment with BalconyThis apartment includes a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony, this apartment also offers a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
VISIONAPARTMENTS Freyastrasse enjoys a highly praised location in Zurich, offering guests an exceptionally convenient base for exploring the city. Just a short walk from Wiedikon train station, guests benefit from easy access to Zurich's public transportation network, including trams and buses, making it simple to navigate the city or head to the airport. The central location also places visitors within walking distance to the city's main attractions, shopping areas, and the vibrant nightlife. Surrounded by numerous cafes, restaurants, and supermarkets, guests can enjoy the local culture and amenities effortlessly. The accommodations themselves are noted for being clean, spacious, and well-equipped, providing a comfortable retreat after a day of exploring. The seamless contactless check-in process and the presence of a convenient elevator further enhance the stay, making VISIONAPARTMENTS Freyastrasse a favored choice for travelers seeking comfort and accessibility in Zurich.
Beds
When it comes to the sleeping experience at VISIONAPARTMENTS Freyastrasse, the opinions seem to vary widely among guests. Many reviews highlight the comfort and spaciousness of the beds, with some guests describing them as extremely comfortable and conducive to a good night's sleep. The rooms themselves are noted for amenities that make one feel at home, including a well-equipped kitchen.
However, there are also consistent reports of discomfort concerning the mattresses and pillows. Several guests mention that the mattresses are worn out or sunken, contributing to less-than-ideal sleeping conditions. Additionally, the pillows are often described as too thin, with some even having feathers poking through. Some guests were unhappy with the bed being low to the ground and expressed a preference for more than one blanket on double beds.
Despite these issues, the location is praised for its convenience, and the attention to detail throughout the apartment makes it a desirable option for travelers. While not all the beds and pillows meet guests' expectations, the overall setting and amenities often contribute positively to the stay.
Cleanliness
VISIONAPARTMENTS Freyastrasse has received glowing reviews regarding its cleanliness from guests who have stayed there. The consistently spotless condition of the apartments is a highlight, suggesting a dedicated effort to maintain high standards. Guests have frequently remarked on the clean and spacious nature of the rooms, which are not only well-equipped but also offer a cozy environment. The cleanliness of various facilities, including the bathrooms and kitchens, is particularly noteworthy, adding to the convenience and comfort of the stay.
Despite the contactless check-in service, the management's efficiency in handling requests, such as adding extra pillows, further enhances the guest experience. Visitors appreciate the seamless blend of modern amenities and cleanliness, making the location ideal for any purpose, whether it’s for a short visit or an extended stay.
While there are occasional minor issues like insufficient heating during colder months, and a few isolated instances of flooring not meeting expectations, these do not overshadow the overall positive sentiment. The clean structure and great location, along with the strategic positioning near bus routes, make VISIONAPARTMENTS Freyastrasse a highly recommended choice for travelers prioritizing cleanliness and convenience.
Staff
VISIONAPARTMENTS Freyastrasse offers a unique, contactless check-in experience, but when it comes to customer service and staff interaction, reviews present a mixed picture. On the positive side, the staff is noted for being quick to respond and address requests, offering assistance for simple tasks like trash disposal, and being helpful in cleaning the premises. Customer service is described as responsive to issues, demonstrating attentive behavior on occasion.
However, several travelers faced frustration with service and communication. There are remarks highlighting the lack of on-site staff, making it challenging to handle queries or problems efficiently. Communication was sometimes poor, leading to delays that caused stress. Additionally, the absence of a reception means that guests rely heavily on emailing customer support, which can be slow to respond. The specified 24-hour service was reportedly unreachable at night, and there were issues with providing extra amenities like blankets and fans during warm weather.
Overall, while there are instances of efficient service, the lack of direct access to staff and inconsistent communication appear to be areas in need of improvement at VISIONAPARTMENTS Freyastrasse.
Wi-Fi
VISIONAPARTMENTS Freyastrasse presents a mixed experience when it comes to its WiFi service. On the positive side, guests have praised the strong signal and the fast, stable connection, remarking on its reliability. These qualities are essential for travelers who consider internet connectivity a given part of modern accommodations. However, not all guests shared the same experience. Some encountered difficulties connecting to the WiFi despite having the correct password, with reports of the service being erratic and occasionally non-functional. There were instances where the internet was down or blocked shortly before check-out, requiring attention to ensure a seamless technological experience for future visitors. Overall, while the apartment provides some guests with a satisfactory internet experience, there remains room for improvement in consistency and accessibility.
No, VISIONAPARTMENTS Freyastrasse - contactless check-in doesn't have any pool.
No, a spa isn't available at VISIONAPARTMENTS Freyastrasse - contactless check-in.