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Summary of reviewsChampton Hanoi Hotel in Hanoi is highly acclaimed by guests for its exceptional location, excellent service, comfortable accommodations and numerous amenities. Situated in the heart of the Old Quarter, the hotel offers direct access to Hanoi's vibrant streets, historic sites and culinary spots, making it an ideal base for exploring the city. Visitors rave about the convenience of the hotel's central positioning with many key attractions within walking distance, including the bustling Hang Bong strip and the iconic train street.
Guests particularly highlight the impressive breakfast, which features a diverse and generous selection of foods, including freshly made omelets, eggs and unique dishes like Pho. The breakfast buffet, noted for its variety and quality, sets a positive tone for the day, further enhanced by the friendly and accommodating staff.
Rooms at Champton Hanoi Hotel are praised for their cleanliness, comfort and spaciousness. The large, cozy beds contribute to restful nights, while the modern amenities, including plenty of charging points and impressive full shower setups, add to the overall positive experience. Even windowless rooms are appreciated for their quiet sleep environment.
The hotel is renowned for its impeccable cleanliness and well-maintained facilities. The attentive cleaning staff ensure high standards of hygiene with both the hotel and its rooms being consistently spotless. This dedication to cleanliness, combined with comfortable accommodations and efficient service, makes Champton Hanoi Hotel a desirable choice for travelers.
The staff at Champton Hanoi Hotel consistently receive high praise for their exceptional service. Described as friendly, helpful and incredibly welcoming, the staff go above and beyond to make stays as comfortable as possible. Guests often highlight the attentive and accommodating nature of the employees, ensuring a positive and memorable experience.
While the gym receives mixed feedback with some guests appreciating its decent equipment and air-conditioned environment, others note the need for a makeover and more equipment. Similarly, the rooftop pool, though small, is praised for its cleanliness and stunning city views, particularly at sunset, providing a tranquil escape for relaxation.
Families find Champton Hanoi Hotel to be a great choice with large family rooms and a friendly staff ready to assist with any needs. The swimming pool is popular among younger guests, enhancing the overall family-friendly environment.
Overall, Champton Hanoi Hotel stands out for its prime location, exceptional service, comfortable accommodations and additional amenities, making it a highly recommended choice for travelers seeking a memorable stay in Hanoi. Show more
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Categories
Hotel with Free Wi-Fi
This hotel is listed as a top hotel with free Wi-Fi in Hanoi. It provides consistent internet access for guest convenience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Premier Suite - Window - City ViewThis suite's special feature is the rooftop pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Premier Suite - Terrace - City ViewFeaturing views of the garden, this room is fitted with a wardrobe, minibar and outdoor furniture. A flat screen TV with cable/satellite channels, blu-ray player and iPod dock are included for your entertainment. En suite bathroom comes equipped with a bath or shower, hairdryer and free toiletries.
Superior Double Room - No WindowFeaturing a fusion of design where East meets West, elegantly designed rooms are furnished with European-standard furnishings.
Please note these rooms have an internal window but have no view.
Executive Double - Window - Neighbor ViewFeaturing a fusion of design where East meets West, elegantly designed rooms are furnished with European-standard furnishings and fitted with an internal window.
Please note these rooms have no views.
Junior Twin Room - Window - City ViewThe rooftop pool is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as executive lounge access. The unit has 2 beds.
Superior Twin Room - No WindowThis twin room provides a rooftop pool. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as executive lounge access. The unit offers 2 beds.
Executive Twin - Window - Neighbor ViewGuests will have a special experience as the twin room provides a rooftop pool. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as executive lounge access. The unit offers 2 beds.
Deluxe Twin Room, Bathtub - No WindowThis twin/double room's special feature is the rooftop pool. The spacious twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. This twin/double room features a minibar, a tea and coffee maker, flat-screen TV, as well as fruit for guests. The unit offers 2 beds.
Deluxe Double Room, Bathtub - No windowGuests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.
Junior Double Room - Window - City ViewGuests will have a special experience as this double room features a rooftop pool. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This double room features a minibar, flat-screen TV, city views, as well as fruit for guests. The unit offers 1 bed.
Champton Grand Suite - Terrace - City viewThe rooftop pool is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV. The unit has 1 bed.
Family Connecting Room - No WindowThis family room provides a rooftop pool. The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet.
Guest Reviews
8.8
Excellent
Location
Champton Hanoi Hotel in Hanoi boasts a prime location highly praised by guests, particularly for its convenience and centrality in the Old Quarter. Visitors frequently note the hotel's proximity to key attractions, making it an ideal base for exploring Hanoi's vibrant streets, historic sites and culinary delights. The hotel's position allows easy access to restaurants, street food and cultural spots with many points of interest within walking distance, including the bustling Hang Bong strip and the iconic train street.
Guests repeatedly highlight the excellent location, describing it as fantastic, amazing and perfect. The central positioning not only offers direct access to the old town but also places visitors close to the city center and mere minutes from a variety of dining and shopping options. This convenience is complemented by the hotel's clean and comfortable accommodations with additional mentions of helpful and friendly staff and an impressive breakfast buffet.
In sum, Champton Hanoi Hotel excels as a well-located choice for travelers keen on exploring Hanoi thoroughly, valuing both accessibility and comfort in their stay.
Breakfast
At Champton Hanoi Hotel, breakfast has garnered high praise from guests for its variety and quality. Many reviews highlight the outstanding and excellent breakfast offerings, describing a rich and varied selection that caters to a range of dietary preferences, including vegetarians. The breakfast is often noted as being generous, lavish and complete with a fantastic and diverse array of foods available. Guests have particularly enjoyed the freshly made omelets and eggs, as well as the unique dishes like Pho.
The breakfast buffet has been frequently described as extensive and well-stocked, offering an amazing selection of dishes that change daily. Many guests mentioned that the breakfast included all sorts of dishes from fruit and salads to made-on-the-spot tortillas. The quality and plentitude of the food have been particularly appreciated, making it a highlight of many stays.
However, a few guests had less satisfactory experiences, mentioning issues such as noise in the breakfast area and a supervisory style that could feel overly strict. Some found the breakfast to be just reasonable or not quite meeting their expectations for the price. Despite these few critiques, the overwhelming consensus is that Champton Hanoi Hotel offers a delicious and varied breakfast that sets a positive tone for the day. The friendly and accommodating staff also contribute to the enjoyable breakfast experience.
Rooms
The rooms at Champton Hanoi Hotel have consistently received praise for their cleanliness and comfort. Guests appreciated the large, well-kept spaces and the comfortable beds, which contributed to a pleasant stay. Many rooms are spacious and equipped with plenty of charging points, making them practical for modern travelers. Even the windowless rooms, which some initially viewed as a downside, were often mentioned as contributing to a quiet sleep environment free from external noise.
While the hotel's decor may come across as slightly dated to some, the overall condition of the rooms remains good, featuring lovely bathrooms and adequate facilities. The presence of blackout blinds and a general quietness further enhanced the sleep quality for many guests. Visitors also found the showers to be particularly impressive, noting the full shower setup as an uncommon luxury in the region.
However, there were a few criticisms regarding room size with some guests finding them a bit small and lacking in soundproofing. Additionally, a few guests expressed a desire for more modern interiors and rooms with windows. Despite these minor issues, Champton Hanoi Hotel delivered excellent value for money with the friendly and polite front desk staff adding to the overall positive experience.
Beds
Nestled in the heart of Hanoi, Champton Hanoi Hotel has garnered immense praise for its immensely comfortable beds, which seem to be a standout feature according to guest reviews. Visitors have consistently highlighted the hotel's ultra-comfortable bedding with many describing the mattresses as extremely comfortable and the pillows as similarly inviting. The large, cozy beds have left a lasting impression, providing guests with restful nights that have led them to label these beds as the best they've slept in for a while.
Complementing the fantastic sleeping arrangements, the hotel itself is noted for its cleanliness and good condition, making the entire stay pleasant. The staff receive high acclaim, often described as friendly and providing top-notch service. Additionally, guests appreciate the delicious breakfast and the rooftop pool offering stunning views over Hanoi, contributing to a highly satisfactory stay overall.
Cleanliness
Champton Hanoi Hotel consistently impresses guests with its impeccable cleanliness and well-maintained facilities. Travelers frequently highlight the spotless conditions of both the hotel and its rooms, emphasizing that the entire property is impeccably clean and tidy. The rooms themselves are described as clean, spacious and comfortable, often detailed as cozy and well-equipped with necessary amenities. Guests particularly appreciate the thorough cleaning efforts, noting that the hotel’s cleaning staff does an excellent job in maintaining high standards of hygiene.
Located centrally, Champton Hanoi Hotel offers the advantage of easy access to various key locations, although some mention the difficulty of walking due to limited sidewalk space. Despite this, the convenient location remains a valued feature for many visitors. The hotel’s presentation is rounded out by its friendly and enthusiastic staff, who consistently earn praise for their helpfulness and courtesy. Overall, the combination of cleanliness, comfort and efficient service makes Champton Hanoi Hotel a desirable choice for travelers seeking a tidy and accommodating stay.
Staff
The staff at Champton Hanoi Hotel consistently receive high praise from guests for their exceptional service. Described as friendly, helpful and incredibly welcoming, the staff create an environment that is both warm and professional. Guests frequently mention the attentive and accommodating nature of the employees, highlighting their dedication to making stays as comfortable as possible. Reviews often emphasize the staff’s willingness to go above and beyond, providing excellent customer service that stands out. From the efficient concierge to the amiable receptionists, every team member contributes to a positive and memorable experience, ensuring guests feel valued and well-looked after. Whether it’s for the amiable demeanor, the diligent assistance with travel plans or the thoughtful attention to detail, the staff at Champton Hanoi Hotel consistently impress with their hospitality and commitment to service.
Gym
The gym at Champton Hanoi Hotel receives mixed feedback from guests. On the positive side, many reviewers appreciated that the gym was decent to very good, describing it as well equipped and noting that it provided the essentials for a good workout. Some highlighted that the gym was air-conditioned, which added to their comfort while exercising. However, there were recurring comments about the gym needing a makeover with some treadmills being old and run down and the bike lacking a foot strap. Some guests also mentioned that the gym could benefit from more equipment and that it was sometimes closed or had limited opening hours, which were an inconvenience. Despite these downsides, many found the gym functional enough for their needs.
Pool
The rooftop pool at Champton Hanoi Hotel offers a tranquil escape with stunning views over the city, particularly enchanting at sunset. Despite its small size, guests appreciate the pool for its cleanliness and the refreshing dip it provides after a hot day exploring Hanoi. The pool area is described as lovely, peaceful and perfect for relaxation. However, some visitors found it smaller than expected and noted that it didn't always match the promotional photos. While there were isolated comments on the pool's need for better maintenance and insufficient seating, the majority of reviews highlight the pool's added value and overall pleasant experience.
Family
Champton Hanoi Hotel is a family-friendly destination that caters well to those traveling with young children. The hotel offers large family rooms, particularly on the 8th floor, ensuring ample space for families to spread out and relax. Guests have found the comfort and location of the hotel to be a good choice when traveling with children.
One of the highlights for families is the attentive and friendly staff who are consistently helpful, always ready to assist with any questions or concerns. This level of service contributes significantly to the overall experience, making it a stress-free stay for parents.
The swimming pool is a hit among younger guests, providing a great way for children to have fun and unwind. Despite a few rooms without windows, the general consensus remains that Champton Hanoi Hotel provides a comfortable and enjoyable environment for families, ensuring both parents and kids have a relaxing and memorable visit.
Yes, Champton Hanoi Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Champton Hanoi Hotel.
No, Champton Hanoi Hotel doesn't allow dogs.
No, parking facilities aren't available at Champton Hanoi Hotel.