Hotel Cieplice MEDI & SPA

Jelenia Gora 50.86335400, 15.67854400 , Ul. Cervii 11 (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Cieplice MEDI & SPA enjoys a prime location at the edge of Plac Piastowsky Square, surrounded by a picturesque forest park and the peaceful banks of a river. Its proximity to Spa Park, the city center, thermal baths and prominent attractions like the Karkonosze Mountains makes it a perfect base for both relaxation and exploration. The neighborhood's tranquility and convenient access to public transportation add to the overall appeal.

The breakfast offerings at the hotel are widely praised for their variety, abundance and quality. Guests appreciate the options catering to both hot and cold preferences, featuring fresh fruits, vegetables, homemade cheeses and locally sourced products. The breakfast ambiance, enhanced by friendly staff and thoughtful details, contributes to a delightful start to the day.

The dining experiences, though largely positive, offer a mixed bag. Guests frequently commend the delicious and plentiful food, especially the homemade and à la carte options. However, there are occasional issues with service, limited drink selections and a lack of variety in set dinner menus. Despite these drawbacks, the overall sentiment leans towards a favorable dining experience.

Rooms at Hotel Cieplice MEDI & SPA are generally spacious, clean and comfortable, equipped with essential amenities like fridges, kettles and wardrobes. Many rooms feature balconies with pleasant views, adding to the relaxing atmosphere. However, some guests mention the need for modernization of carpets and walls and occasional lapses in thoroughness from the cleaning service.

Cleanliness across the hotel is mostly praised with rooms and bathrooms described as well-maintained. However, inconsistencies such as dust, cobwebs and occasional issues with routine cleaning are noted by some guests.

The friendly and helpful staff is a standout feature, enhancing the overall guest experience. The reception team, waitresses, cleaning staff and spa professionals are frequently lauded for their warmth and professionalism, although minor lapses in responsiveness are occasionally mentioned.

The WiFi service receives mixed reviews with significant issues stemming from a lack of connectivity in rooms and unreliable internet access in the lobby. This is a notable area for improvement for those requiring a strong, reliable connection.

The spa and wellness facilities are a highlight with guests frequently praising the clean, tranquil ambiance and the range of treatments available. The saltwater pool, saunas and massages stand out, though some guests note the spa's size limitations and high demand for certain facilities like the jacuzzi.

The pool area is generally well-received with guests appreciating the clean, spacious environment and the variety of amenities, including an indoor saltwater pool and hydro-massage jacuzzi. Despite the occasional concerns about pool temperature and restrictive opening hours, the pool facilities significantly enhance the relaxation experience.

The beds receive mixed feedback. While many guests find them comfortable, others feel the mattresses are too soft or the beds too small, particularly noting issues with double French beds. The clean bedding and extra amenities like mineral water in rooms contribute to a more pleasant stay.

Overall, Hotel Cieplice MEDI & SPA offers a comfortable, enjoyable stay with its prime location, excellent breakfast, relaxing spa facilities and friendly staff. However, there are areas such as WiFi connectivity, dining variety and bed comfort that could benefit from improvements.
Show more
Categories
Hotel with Spa
This hotel offers a combination of medical and spa treatments, providing guests with therapeutic and relaxing services. Its location in Cieplice, known for its thermal waters, enhances its appeal as a wellness destination.

Hotel with Swimming Pool
Situated in the Cieplice health-resort, this hotel boasts a swimming pool and spa facilities. It is centrally located and offers rooms with balconies.

  Indoor Pool  


Business Hotel
As a MEDI & SPA hotel, it likely offers facilities for relaxation and wellness, which can be beneficial for business travelers seeking to unwind after meetings. While specific details on conference facilities are not available, the 'MEDI & SPA' designation suggests a focus on comprehensive services that might extend to business-related needs.

Accessible Hotel
This hotel explicitly states that it accommodates guests with disabilities and is fully equipped with two elevators, a ramp, and a special room for guests with disabilities. It also lists wheelchair access, a lower bathroom sink, and a toilet with grab rails among its amenities.

Hotel with Indoor Pool
The hotel offers an indoor pool, including a brine pool, along with a sauna and jacuzzi. Guests are granted two hours of daily access to the wellness zone, providing opportunities for relaxation and therapeutic benefits.

Historic Hotel

Hotel with Gym

Room Types
Double or Twin Room A room featuring a seating area with a TV with satellite channels and a bathroom with a shower and free toiletries.

Comfort Single Room A room offering a view of a picturesque park and featuring a seating area with a TV with satellite channels and a bathroom with a shower and free toiletries.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, an electric kettle, a carpeted floor and heating. The unit has 2 beds.

Twin Room with two separate beds with a balcony This twin room features a desk, a balcony, mountain views and a private bathroom. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Cieplice MEDI & SPA enjoys an enviable location right at the edge of Plac Piastowsky Square, nestled by a picturesque forest park and the tranquil banks of a river. The hotel's position is unparalleled, offering guests the perfect base for exploring the charming town of Cieplice.

Just across the street lies the beautiful Spa Park, putting guests mere steps away from lush greenery and peaceful walking paths. This proximity makes it an excellent spot for shorter strolls and offers a serene environment for relaxation. The hotel is also conveniently close to the thermal baths, a highlight for many visitors seeking rejuvenation.

For those interested in exploring the city, the hotel is ideally situated near the city center and the bustling main promenade with plenty of shops, cafes and restaurants within easy reach. The location is also advantageous for excursions to notable nearby attractions such as the Karkonosze Mountains, Karpacz, Szklarska and Świeradów Zdrój, making it a great base for outdoor adventures and sightseeing.

Guests have praised the tranquil and quiet neighborhood, highlighting the peaceful ambiance that allows for a relaxing stay. The ease of access to public transportation with a bus stop just a stone's throw away, adds to the convenience of getting around the area.

Overall, the hotel’s location stands out as a major draw, celebrated for its close proximity to parks, thermal baths and the charming city center, ensuring that everything is within easy walking distance.

Breakfast
Hotel Cieplice MEDI & SPA seems to have overwhelmingly positive reviews regarding its breakfast offerings. The breakfast buffet is frequently highlighted as being very good with guests noting the wide variety, abundance and constant replenishment of the food items. There are several mentions of the breakfast being delicious, tasty and of high quality with options catering to both hot and cold preferences.

Guests appreciate the inclusion of fresh fruits, vegetables, homemade cheeses and pâté from local suppliers. The breakfast is described as exceptionally rich and varied with sufficient choices for vegetarians. The presence of friendly and helpful staff further enhances the breakfast experience with one review specifically mentioning the flexibility to have breakfast early before skiing. Moreover, the ambiance is complemented by details like fresh flowers on the tables, providing a pleasant start to the day.

Although there are a few less enthusiastic remarks, referring to the breakfast as "okay" or "sufficient", the overall consensus is that the breakfast is satisfying and exceeds expectations. The availability of a wide range of dishes ensures that all guests can find something to their liking, making breakfast one of the highlights of their stay at Hotel Cieplice MEDI & SPA.

Dinner
Hotel Cieplice MEDI & SPA's dining experiences offer a mix of reviews, largely positive but with notable areas for improvement. Guests frequently compliment the restaurant's food, describing it as delicious, plentiful and nicely prepared. The variety and taste of the cuisine often receive high praise with some visitors even calling the meals fantastic and crediting the hotel's chef as among the best in Poland. The homemade and à la carte options are highlighted as particularly good with some guests recommending the soups and lunches as very enjoyable.

However, the dining experience has its downsides. The dining room and bar are sometimes perceived as low-quality and the selection of drinks in the bar-restaurant is limited. Service issues are occasionally reported with one instance of a 55-minute wait for staff attention. Additionally, the set dinner options lack variety, often offering only one or two choices without flexibility, which does not suit every guest. Portion sizes for some meals are viewed as small and a few guests found the quality of certain dishes, such as fried pike-perch, disappointing.

Despite these drawbacks, the overall sentiment is that the hotel's food is very good, affordable and often exceeds expectations, making the dining experience at Hotel Cieplice MEDI & SPA worth considering.

Rooms
Hotel Cieplice MEDI & SPA boasts rooms that are predominantly characterized by their spaciousness, cleanliness and comfort. Many guests appreciate the large, airy rooms that provide ample space for relaxation. The rooms are often described as exceptionally clean with several noting the availability of essential amenities like fridges, kettles and wardrobes. The decor is modern and minimalist, contributing to a pleasant and welcoming atmosphere.

Several rooms come with balconies equipped with tables and chairs, offering pleasant views and an additional space to unwind. Guests have highlighted the comfortable beds and well-maintained bathrooms, which often feature tasteful decorations and functional fittings.

However, there are a few areas where the rooms could improve. Some guests found the mattresses too soft and mentioned that the carpets and walls could benefit from modernization. Issues with the cleaning service were also noted with occasional lapses in thoroughness and fresh towels.

Despite these occasional drawbacks, the hotel's rooms generally provide a comfortable and well-equipped environment for a satisfying stay, supported by modern amenities and a relaxing atmosphere.

Beds
Hotel Cieplice MEDI & SPA offers beds that receive mixed reviews from guests. While many visitors appreciate the comfort of the mattresses and find the beds to be very comfortable, others note that the mattresses are often too soft for their liking, causing discomfort and poor sleep quality. Some reviewers specifically mention the large and wide beds, which add a positive touch to their stay. However, there are several mentions of beds being too small or narrow, particularly the double French beds, which may not be suitable for older guests.

The bedding is praised for being clean and additional amenities like extra blankets and mineral water in the room contribute to a more pleasant experience. Overall, the feedback on the beds highlights a clear divide: some guests find them surprisingly comfortable and conducive to good rest, while others struggle with the softness and size of the mattresses.

Cleanliness
Hotel Cieplice MEDI & SPA generally receives positive feedback regarding cleanliness from its guests. Many reviewers appreciate the neat and well-maintained accommodations, highlighting that the rooms and bathrooms are very clean and spacious. The hotel itself is described as clean and comfortable with several guests noting the superb condition of the bathrooms and the clean air.

However, there are some inconsistencies in the cleaning service. Several guests observed issues such as dust on lamps, cobwebs in corners and carpets and walls that could use refreshing. There were also occasional mentions of mold in showers and dirt on the dryer dispensers. Some visitors noted that routine cleaning was not performed daily and had to be requested, while others encountered rooms that had not been cleaned during their stay.

Despite these drawbacks, the overall impression is that the hotel manages to provide a satisfactory level of cleanliness across its facilities. For the most part, guests find the facility clean and well-maintained, making it a comfortable option for visitors.

Staff
Hotel Cieplice MEDI & SPA frequently garners praise for its remarkably friendly and helpful staff, which greatly enhances the overall guest experience. The reception team, in particular, stands out for their warm and accommodating nature; they are recognized for being exceptionally nice, detailed and willing to assist with any needs. The waitresses and cleaning staff are also noted for their politeness and professionalism, ensuring a welcoming atmosphere throughout the hotel.

The service at the restaurant does not go unnoticed with guests appreciating the very friendly and kind waitresses. Additionally, the hotel's masseuse and physiotherapist receive accolades for their excellent and professional care, contributing to the high quality of the spa services.

While most of the feedback is overwhelmingly positive, there are occasional mentions of less enthusiastic service from some staff members and lapses in responsiveness to messages. Despite these minor concerns, the overall impression remains that Hotel Cieplice MEDI & SPA boasts a dedicated and friendly team, ready to enhance any stay with their consistent professionalism and hospitality.

Wi-Fi
Hotel Cieplice MEDI & SPA has received a mix of reviews regarding its WiFi service from its guests. Many guests have pointed out that there is no WiFi available in the rooms, which has been a consistent issue. Instead, internet access is primarily available in the hotel lobby, where the connection tends to be more reliable. Despite this, several guests have reported that even the lobby's WiFi can be weak, slow or prone to frequent outages.

While some visitors have found the WiFi sufficient for basic web browsing, others have faced challenges with unstable connections and low speeds, describing the quality as poor or insecure. These recurring problems highlight a notable area for improvement in the hotel's amenities. Overall, it seems that guests looking for a strong, reliable internet connection during their stay may face some difficulties with the current WiFi setup.

Spa
Hotel Cieplice MEDI & SPA offers a delightful spa experience, making it a prominent feature for guests seeking relaxation and wellness. The spa and wellness areas are frequently praised for their cleanliness and tranquility, often described as beautiful, unique and a particular highlight of guests' stays. The availability of facilities such as saunas, thermal baths, a saltwater pool and a whirlpool adds to the allure with the saltwater pool and great spa zone receiving special mentions.

The wellness area, also known to be clean and uncrowded at times, includes a range of treatments and services, such as massages that have left guests impressed. Staff at the spa are noted for their friendliness and helpfulness, enhancing the overall experience. Guests appreciate the inclusion of the wellness facilities in the price, allowing full access to the pool, sauna and various spa treatments during their stay.

Despite the overwhelmingly positive feedback, some reviews indicate a need for improvement in certain areas, particularly the size of the spa area and the availability of facilities like the jacuzzi, which seems to be popular and often occupied. Additionally, the spa park's serene setting, just a 10-minute walk from the main hotel, adds to the overall appeal, providing a peaceful path to relaxation.

In summary, Hotel Cieplice MEDI & SPA’s wellness and spa facilities come highly recommended with many guests highlighting the tranquil atmosphere, comprehensive treatment options and the competent and friendly staff as the key elements making their stay memorable.

Pool
The pool facilities at Hotel Cieplice MEDI & SPA have received a mix of reactions, though predominantly favorable. Guests frequently highlight the array of amenities including a sizeable indoor saltwater pool, a warm brine pool, a hydro-massage jacuzzi and relaxing saunas. Words such as "super," "great," and "very nice" are often used to describe the pool experience with many appreciating the clean and spacious environment. The pool's fragrance and its soothing warm temperature post-skiing also added to its appeal.

Guests valued that pool access is included in the accommodation price, finding the relaxation it provides a significant perk after a day outside the hotel. The clean and well-maintained pools, along with attentive lifeguards, also contributed to positive experiences. Some guests enjoyed the unique saltwater, which felt almost like the sea, adding a special touch to their swimming sessions.

However, some reviews pointed out the limited opening hours of the pool with specific time slots being somewhat restrictive. A few guests mentioned the pool being too cold and raised concerns over the shortness of time allowed for its use, as well as some organizational issues and repairs needed. Overall, despite a few hiccups, the pool facilities at Hotel Cieplice MEDI & SPA are generally praised for contributing significantly to guests' relaxation and enjoyment.

Business
Hotel Cieplice MEDI & SPA appears to be a solid choice for business travelers. The hotel features a business-friendly atmosphere with quiet, peaceful and clean rooms that make for a suitable work environment. Various venues for workshops provide flexibility for professional gatherings. The hotel’s proximity to public transportation adds convenience for commuting to meetings or networking events.

Guests have noted that the business facilities and services fit the needs of corporate guests well, achieving a standard that exceeds typical 3-star expectations. The hotel seems particularly geared towards short business stays, ensuring all essentials for a productive trip are met. Although some feel the rooms could use a gentle refresh, this does not appear to detract from the overall positive experience for business travelers.

While there were some criticisms about the pool wristbands and time limits, no major complaints were reported regarding the core business services provided. Overall, Hotel Cieplice MEDI & SPA comes recommended for both business and leisure stays, making it a versatile option for travelers.

Accessible
Hotel Cieplice MEDI & SPA offers an inviting and practical stay for guests with disabilities. Accessibility is a key highlight with the hotel's services being easily reachable and the property described as disability-friendly overall. Guests appreciated the good accessibility to the property, including an elevator for easy mobility. The close proximity to local attractions like Park Zdrojowy and the main promenade adds to the convenience and free parking next to the hotel is a bonus.

The staff also contribute positively to the experience. Professional service from the reception, including a multilingual receptionist speaking Czech, ensures guests feel taken care of. Requests for additional assistance, such as providing a buggy, are well-managed, indicating a responsive and accommodating environment.

Amenities tailored for comfort and convenience include rooms equipped with a fridge, hairdryer and TV. The pool, accessible to guests from 1 PM, is an added leisure feature, perfect for unwinding after activities like skiing. Overall, the hotel stands out as a great facility for people with disabilities, making for a pleasant and stress-free stay.

Indoor Pool
Hotel Cieplice MEDI & SPA features a delightful indoor pool that consistently receives praise for its cleanliness and spacious design. The saltwater pool is a standout feature, often described as warm and pleasant, which adds a luxurious touch to the swimming experience. Guests also appreciate the accompanying amenities, including jacuzzis and multiple saunas, all of which contribute to a relaxing stay. The inclusion of a lifeguard for the indoor swimming pool adds an extra layer of safety, enhancing the overall guest experience. Though pool hours could be more accommodating, guests seem keen to return, indicating the excellent impression left by the spa and pool area.

Historic
Nestled in a beautiful historic neighborhood, Hotel Cieplice MEDI & SPA offers guests a serene and atmospheric experience. The hotel itself is considered historic and enjoys a prime location, being directly adjacent to the side entrance of the renowned historic spa park. Guests frequently comment on the clean and quiet ambiance of the hotel, which, despite its age, maintains a friendly and welcoming environment. An experienced guide from the Tourist Information Bureau is available, offering in-depth knowledge and fascinating details about Cieplice's rich history, significantly enhancing guests' overall stay. The surrounding historic thermal spas add to the charm and appeal of this compelling destination.


Yes, Hotel Cieplice MEDI & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Cieplice MEDI & SPA.

No, Hotel Cieplice MEDI & SPA doesn't allow dogs.

No, parking facilities aren't available at Hotel Cieplice MEDI & SPA.

Yes, Hotel Cieplice MEDI & SPA has a gym.

Location Show Map
More Options
Hotel Bella
  • Hotel in Jelenia Gora

  • 8.5 Very Good

  • From $64

Mercure Jelenia Góra
  • Hotel in Jelenia Gora

  • 8.4 Very Good

  • From $61

Hotel Palac Staniszow
  • Hotel in Jelenia Gora

  • 8.8 Excellent

  • From $150

Hotel Restauracja Caspar
  • Hotel in Jelenia Gora

  • 8.7 Very Good

  • From $59



7,372,316

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ