Mecca21.44025100,
39.84517300,
طريق الملك فيصل بن عبد العزيز 3006 55555576(Show on Map)
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Summary of reviewsفندق منار التوحيد 2 generally receives positive feedback from guests, particularly for its proximity to Masjid al-Haram and essential amenities like grocery stores, restaurants and cafes. Guests appreciate the frequent shuttle service to the mosque, enhancing the convenience of its slightly distant location. The hotel's cleanliness is often highlighted with rooms described as clean, spacious and modern, albeit with occasional issues like inconsistent cleaning services and minor maintenance problems.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Guest Reviews
Location
'فندق منار التوحيد 2' enjoys mixed reviews regarding its location with emphasis on its proximity to Masjid al-Haram. Many guests appreciate the location, highlighting its convenience and ease of access to the holy site. Several reviews commend the hotel's cleanliness and proximity to essential services, such as grocery stores, barbershops and cafes. The presence of shuttle buses running frequently to the mosque is a notable advantage, making transport to the Haram swift and comfortable.
On the downside, some guests mention that the hotel is relatively far from the mosque, necessitating a bus ride or a long walk. The ease of getting a taxi and the availability of ample nearby facilities such as restaurants, ATMs and souvenir shops add to the overall convenience. The staff's friendliness and the excellent cleanliness standards of both the rooms and the hotel itself also receive positive mentions. Despite its distance from the Haram, the benefits of shuttle services and proximal amenities contribute to a generally favorable opinion of the hotel's location.
Rooms
Hotel reviews for 'فندق منار التوحيد 2' indicate that the rooms generally receive positive feedback with guests frequently mentioning cleanliness and spaciousness as key highlights. The rooms are described as comfortable, modern and well-organized with wide interiors and good furniture. There were however issues reported, such as occasional lack of thorough cleaning, small room sizes for some guests and delays in room readiness. Room facilities like air conditioning and in-room supplies were appreciated, although there was a noted absence of microwaves and inconsistencies in daily cleaning services unless specially requested.
Some guests experienced problems with room amenities including non-working phones, missing furniture items or defective windows. Despite these hiccups, many found the overall hotel stay pleasant due to the clean and luxurious room environments, comfortable beds and good value for money, especially during Ramadan. Customer service was praised, singling out specific staff members for their politeness and service.
The hotel itself is described as clean, modern and conveniently equipped with facilities such as plenty of elevators and spacious fridges. Noise insulation varied with some guests noting excellent soundproofing and others pointing out poor noise control. Overall, the room quality and hotel services were highly regarded for a satisfactory stay.
Beds
The beds at فندق منار التوحيد 2 have received mixed reviews from guests. On the positive side, many have praised the beds for being extremely comfortable and of good quality. Guests have noted that sleeping there is very comfortable with some specifically highlighting the spacious and big beds. However, there are consistent complaints regarding cleanliness, as several reviews mention that some beds were not clean. Additionally, the pillows have been criticized for being too big and uncomfortable. Despite these issues, the overall comfort of the beds has been appreciated by most guests.
Cleanliness
The cleanliness of 'فندق منار التوحيد 2' generally receives positive feedback from guests. Many reviews highlight the hotel as clean organized and well-maintained. Guests frequently note the rooms as clean and spacious with some mentioning the modern and well-serviced bathrooms. The hotel’s cleanliness, comfort and value for money are often praised, alongside its good location and neat environment. Several reviews commend the overall cleanliness of the hotel, including the reception area. Despite these positive remarks, some guests experienced issues with the cleanliness, such as uncleaned carpets, delayed housekeeping services and occasional odors in rooms and linen. The lack of daily room cleaning unless explicitly requested and inconsistent availability of basic toiletries were also mentioned. Nevertheless, the majority of guests found the hotel's cleanliness satisfactory to excellent, contributing to a positive overall impression of the establishment.
Staff
The staff at 'فندق منار التوحيد 2' have left a diverse impression on guests. Many reviews commend the hotel staff, highlighting their helpfulness, cooperation and respectful behavior, particularly mentioning individuals like Walid, Soud, Fahad, Abdullah and receptionists Habib Al-Otaibi and Abdulmajid. Guests appreciated the excellent treatment and attention provided, rating the staff's service as exceptional and polite. Special praise was given to the reception team for their friendliness and efficient handling of requests. However, some reviews pointed out areas for improvement, noting that employees were occasionally slow in completing reservation procedures and there were instances of unresponsiveness and bad behavior from specific staff members. Despite these mixed reviews, the staff's efforts to ensure a welcoming and cooperative atmosphere were frequently recognized and valued by many guests.
Wi-Fi
The guest reviews for 'فندق منار التوحيد 2' highlight several concerns regarding the hotel's Wi-Fi service. While some guests mentioned that the WiFi was very good in the rooms, others frequently pointed out issues such as weak signals, interrupted service and poor connectivity. Multiple reviews noted that the Wi-Fi did not work effectively, especially in certain rooms like 402 and 403. Overall, it appears that the Wi-Fi service at the hotel is inconsistent with a mix of positive and negative experiences reported by guests.
Parking
Hotel guests have consistently pointed out various aspects of the parking situation at 'فندق منار التوحيد 2'. The hotel offers a three-storey parking facility, which includes ample parking space and private car parking, all provided for free. However, the parking spaces inside the hotel are limited, narrow and quickly become congested. Many guests have observed that the available parking is not sufficient to accommodate all guests, leading to challenges especially during peak times. Additionally, while there are free street parking options, issues such as the upper parking spots being very narrow and disturbances caused by improperly parked cars by guests, have been noted. Despite the presence of both private and three-floor parking spaces, the overall feedback stresses that improvements could be made to better handle the parking needs of all visitors.
4 Star
'فندق منار التوحيد 2' boasts several positive aspects, notably its cleanliness, spacious rooms and helpful staff. Guests appreciate the hotel's affordability, particularly during Ramadan and commend its excellent location. Most reviews highlight the hotel's clean facilities and pleasant smell, suggesting a generally high standard of hygiene. While one review did note a problem with room cleanliness, the overall feedback on the cleanliness, service and facilities is very favorable. Some guests, however, question whether the hotel meets a true four-star standard and suggest that consistent follow-up from the management team is necessary to maintain and enhance its rating.
Accessible
فندق منار التوحيد 2 offers a commendable array of accessibility features for guests with disabilities. The availability of a parking lot, free street parking and convenient parking spaces facilitates ease of access from the outset. The hotel's location ensures that access to the holy mosque is straightforward with close proximity to public transportation options being an added benefit.
For those traveling by bus, the nearby bus locations are noted for being uncrowded and highly convenient. Inside the hotel, the frequent availability of elevators is highlighted, ensuring efficient movement between floors. Overall, the hotel is recognized for making sure that senior guests and those with disabilities find their stay comfortable and accessible with a particular emphasis on its proximity to the sanctuary.
No, فندق منار التوحيد 2 doesn't have any pool.
No, a spa isn't available at فندق منار التوحيد 2.
No, فندق منار التوحيد 2 doesn't allow dogs.
Yes, parking facilities are available at فندق منار التوحيد 2.