Comfort Suites Columbus State University Area
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Summary of reviewsComfort Suites Columbus State University Area receives strong praise for its prime, convenient location. Guests value the hotel's easy highway access and proximity to a range of attractions, restaurants and shopping options. The quiet, safe area and closeness to event venues make it suitable for both leisure and somber visits. The friendly staff and practical amenities further enhance the positive experiences related to the hotel's strategic location.
Breakfast experiences at the hotel are mixed. Some guests commend the quality, temperature and taste of the offerings, highlighting hot breakfast items and good coffee. However, comments about the small, hot breakfast area and limited options, particularly for kids, suggest room for improvement. Issues with food restocking and a lack of certain items like juice or biscuits were noted, but overall, having breakfast available was generally appreciated.
The rooms are broadly praised for their spaciousness and cleanliness with comfortable beds and pleasing decor. Families especially find the ample room size beneficial. Despite occasional concerns about bathroom cleanliness, room temperature and odors, the overall sentiment towards the rooms remains positive, reflecting a good value for guests.
Cleanliness remains an area of contrast. Friendly, helpful staff and a visually appealing lobby often receive compliments, but reports of dirty rooms, stained carpets and persistent odors suggest inconsistencies in maintenance. While some guests find the beds clean and comfortable, others encounter issues like stained linens and bugs, indicating a need for better housekeeping practices.
The staff at Comfort Suites Columbus State University Area are repeatedly noted for their friendliness, professionalism and helpfulness with special mentions for the attentive morning staff and certain desk clerks. Despite a few reports of rude behavior, the overall impression is of a welcoming team dedicated to guest satisfaction.
Experiences with the hotel's pool facilities are inconsistent. While some guests find the pool operational, many report closures, cleanliness issues and lack of communication about its status, which detracts from their enjoyment.
Parking receives mixed feedback; the well-lit lot is appreciated for security, but its small size and limited handicapped accessible spaces pose challenges, especially during maintenance activities.
Finally, the beds are a standout feature, frequently described as very comfortable and well-supplied with pillows. Despite some isolated complaints about bedding cleanliness and pull-out sofas, the beds significantly contribute to a restful stay, enhancing overall guest satisfaction.
In summary, Comfort Suites Columbus State University Area is highly regarded for its location, friendly staff and comfortable beds. However, improvements in breakfast variety, cleanliness, pool maintenance and parking accessibility could further enhance the guest experience.
Categories
Breakfast experiences at the hotel are mixed. Some guests commend the quality, temperature and taste of the offerings, highlighting hot breakfast items and good coffee. However, comments about the small, hot breakfast area and limited options, particularly for kids, suggest room for improvement. Issues with food restocking and a lack of certain items like juice or biscuits were noted, but overall, having breakfast available was generally appreciated.
The rooms are broadly praised for their spaciousness and cleanliness with comfortable beds and pleasing decor. Families especially find the ample room size beneficial. Despite occasional concerns about bathroom cleanliness, room temperature and odors, the overall sentiment towards the rooms remains positive, reflecting a good value for guests.
Cleanliness remains an area of contrast. Friendly, helpful staff and a visually appealing lobby often receive compliments, but reports of dirty rooms, stained carpets and persistent odors suggest inconsistencies in maintenance. While some guests find the beds clean and comfortable, others encounter issues like stained linens and bugs, indicating a need for better housekeeping practices.
The staff at Comfort Suites Columbus State University Area are repeatedly noted for their friendliness, professionalism and helpfulness with special mentions for the attentive morning staff and certain desk clerks. Despite a few reports of rude behavior, the overall impression is of a welcoming team dedicated to guest satisfaction.
Experiences with the hotel's pool facilities are inconsistent. While some guests find the pool operational, many report closures, cleanliness issues and lack of communication about its status, which detracts from their enjoyment.
Parking receives mixed feedback; the well-lit lot is appreciated for security, but its small size and limited handicapped accessible spaces pose challenges, especially during maintenance activities.
Finally, the beds are a standout feature, frequently described as very comfortable and well-supplied with pillows. Despite some isolated complaints about bedding cleanliness and pull-out sofas, the beds significantly contribute to a restful stay, enhancing overall guest satisfaction.
In summary, Comfort Suites Columbus State University Area is highly regarded for its location, friendly staff and comfortable beds. However, improvements in breakfast variety, cleanliness, pool maintenance and parking accessibility could further enhance the guest experience.
Hotel with Free Wi-Fi
This hotel provides free high-speed internet access in all rooms. Its location off I-185 offers convenient access.
Business Hotel
Offers spacious suites and standard amenities. Provides a comfortable and convenient stay for business travelers.
Hotel with Parking
This hotel provides free parking for its guests. The ample parking space is a key convenience, especially for visitors with vehicles.
3-Star Hotel
This hotel is near Columbus State University and offers spacious suites with a microwave, fridge, and coffee maker. Guests can enjoy a free hot breakfast and a seasonal outdoor pool.
Hotel with Outdoor Pool
Guests at this hotel can use the seasonal outdoor pool. The presence of an on-site golf course provides a significant nearby recreational activity.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Guest Reviews
Comfort Suites Columbus State University Area offers a prime spot for guests visiting Columbus. It boasts easy access off the highway, making it conveniently reachable. The hotel's location is repeatedly highlighted as excellent, being close to several key attractions and facilities. Guests appreciated that it is near a variety of restaurants, entertainment venues and shopping plazas, providing ample options for dining and leisure. It's also noted for its proximity to specific destinations like tennis centers and event venues, which makes it ideal for those attending local affairs. The area itself is described as quiet and safe, enhancing the overall stay experience with clean, comfortable rooms and nice beds. For those in town for more somber occasions, such as funerals, the proximity to necessary locations is also appreciated. Additionally, practical amenities like ample towels and friendly staff add to the positive impressions of the hotel's strategic location.
Guests had mixed opinions about the breakfast at Comfort Suites Columbus State University Area. While some found the breakfast to be better than expected, excellent and even awesome, others described it as mediocre and disappointing. Positive comments highlighted the quality and temperature of the food with some mentioning that the breakfast was hot and included good coffee. There were also remarks about tasty croissants.
On the downside, several guests noted that the breakfast area was small and hot with limited options particularly for kids. Complaints included the lack of juice or milk, no biscuits for the sausage gravy and instances where breakfast items ran out and took time to be restocked. Issues with the breakfast being ready by 6 am were also noted. Despite the varied experiences, many appreciated having breakfast available and found it decent overall.
The rooms at Comfort Suites Columbus State University Area generally receive positive feedback for their spaciousness and cleanliness. Multiple guests appreciated the ample room size, which comfortably accommodated families. The beds were described as comfortable with clean sheets and the décor was pleasing.
However, several reviews noted some issues. A few guests experienced problems with the television, lighting and cleanliness of the bathrooms, including mold in the shower. There were also occasional remarks about the room temperature, noise and an unpleasant smell of smoke. Despite these points, the overall sentiment towards the rooms remained positive with many guests finding the rooms clean, comfortable and of good value.
When planning a stay at Comfort Suites Columbus State University Area, a standout feature that guests frequently highlight is the comfort of the beds. Many describe the beds as very comfortable, soft and even as the most comfortable they've experienced in years. The availability of king-sized beds and an abundance of pillows also add to the positive sleeping experience, ensuring a restful night's sleep for most visitors.
On the other hand, not all feedback about the bedding is glowing. There are occasional mentions of less favorable experiences, such as a pull-out sofa that was subpar, spotting on comforters, unmade beds and some bed sheets with hair. These issues seem to be outliers compared to the overall positive comments about bed comfort.
Overall, the beds at Comfort Suites Columbus State University Area greatly contribute to a pleasant stay, offering comfort and plenty of space for sleep, although there are occasional housekeeping lapses that the hotel could address to enhance guest satisfaction further.
Comfort Suites Columbus State University Area presents a mixed experience regarding cleanliness. Guests commonly describe the staff as friendly and helpful and the overall cleanliness receives occasional praise. The lobby is often complimented with some considering it visually appealing. However, numerous reviews highlight significant cleanliness issues, such as dirty rooms, stained and damaged carpets and non-functional bathroom amenities. Persistent odors of smoke and mustiness in both the rooms and common areas are also frequently mentioned. While some found the beds clean and comfortable, others encountered stained linens, bugs and remnants from previous guests that compromised their stay. Despite certain areas and instances of good cleanliness, consistent upkeep seems to be an area that needs considerable improvement.
The reviews for Comfort Suites Columbus State University Area reveal a generally positive perception of the hotel staff. Guests frequently describe the staff as very nice, friendly and accommodating. Several mentions highlight the exceptional nature of certain staff members, including desk clerks who were described as sweet and helpful and a general manager noted for being attentive and concerned about guest satisfaction during breakfast.
The morning staff appears to receive particular praise for their friendliness, while various desk clerks are specifically mentioned for their professionalism and knowledge. The overall atmosphere is characterized by friendliness and helpfulness, contributing to many guests’ enjoyable stays.
However, a few reviews do note inconsistencies with some guests encountering less friendly or even rude behavior from individual staff members, such as certain front desk attendants. Despite these isolated incidents, the majority of reviews paint a picture of a welcoming and professional team dedicated to ensuring a positive experience for their guests.
Visitors to Comfort Suites Columbus State University Area have shared mixed experiences regarding the hotel's pool facilities. While some guests found the pool operational and available for use, others reported that it was often closed for maintenance or repairs. There were numerous comments about the pool's cleanliness with several reviewers mentioning issues related to algae, mold and general uncleanliness, which made the area less appealing. Additionally, a few guests noted that they were informed about the pool's closure only upon arrival, despite prior inquiries. While the pool area was described as open by some, consistent maintenance and cleanliness appear to be areas needing improvement.
The parking situation at Comfort Suites Columbus State University Area receives mixed feedback from guests. Many appreciate that the parking lot is very well lit, ensuring a sense of security. However, several guests find the lot to be on the small side, which can be a challenge, especially for larger vehicles like trucks with trailers. Those requiring handicapped accessible parking have noted difficulties as well, describing it as insufficient. During maintenance periods such as resealing, additional inconvenience is reported. Overall, while the lighting is a positive aspect, the size and accessibility of the parking lot leave room for improvement.
Location Show Map
Location
Breakfast
On the downside, several guests noted that the breakfast area was small and hot with limited options particularly for kids. Complaints included the lack of juice or milk, no biscuits for the sausage gravy and instances where breakfast items ran out and took time to be restocked. Issues with the breakfast being ready by 6 am were also noted. Despite the varied experiences, many appreciated having breakfast available and found it decent overall.
Rooms
However, several reviews noted some issues. A few guests experienced problems with the television, lighting and cleanliness of the bathrooms, including mold in the shower. There were also occasional remarks about the room temperature, noise and an unpleasant smell of smoke. Despite these points, the overall sentiment towards the rooms remained positive with many guests finding the rooms clean, comfortable and of good value.
Beds
On the other hand, not all feedback about the bedding is glowing. There are occasional mentions of less favorable experiences, such as a pull-out sofa that was subpar, spotting on comforters, unmade beds and some bed sheets with hair. These issues seem to be outliers compared to the overall positive comments about bed comfort.
Overall, the beds at Comfort Suites Columbus State University Area greatly contribute to a pleasant stay, offering comfort and plenty of space for sleep, although there are occasional housekeeping lapses that the hotel could address to enhance guest satisfaction further.
Cleanliness
Staff
The morning staff appears to receive particular praise for their friendliness, while various desk clerks are specifically mentioned for their professionalism and knowledge. The overall atmosphere is characterized by friendliness and helpfulness, contributing to many guests’ enjoyable stays.
However, a few reviews do note inconsistencies with some guests encountering less friendly or even rude behavior from individual staff members, such as certain front desk attendants. Despite these isolated incidents, the majority of reviews paint a picture of a welcoming and professional team dedicated to ensuring a positive experience for their guests.
Pool
Parking
Yes, Comfort Suites Columbus State University Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Suites Columbus State University Area.
No, Comfort Suites Columbus State University Area doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites Columbus State University Area.
Yes, Comfort Suites Columbus State University Area has a gym.
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