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Summary of reviewsHoliday Inn Express & Suites Moncton by IHG, consistently garners positive reviews across multiple categories, making it a well-regarded choice for travelers. Its prime location, just off the highway, provides easy access to key destinations like Moncton’s downtown, the airport and several local attractions, despite its somewhat remote and non-walkable surroundings.
The breakfast offerings receive commendation for their variety and quality, including options like pancakes, bagels, yogurt, fruit and cereal. Though occasionally busy, the well-stocked and tasteful selections make it a robust start to the day. Families particularly appreciate the diverse choices and the friendly service.
The rooms stand out for their spaciousness, contemporary design and cleanliness, offering a serene and modern retreat. Comfort is prioritized with soundproofing and high-quality bedding, ensuring a restful stay. The facilities are well-maintained and feature up-to-date amenities like smart TVs which add to the convenience, although some guests experienced issues with streaming services like Netflix.
Cleanliness is a hallmark of the hotel with consistently high praise for the immaculate condition of both private and common areas. Housekeeping’s diligence enhances the overall guest experience, ensuring a fresh and inviting environment.
The staff consistently receive high marks for their friendliness, professionalism and attentiveness, contributing significantly to the hotel’s welcoming atmosphere. The front desk, housekeeping and other personnel are frequently acknowledged for their exceptional service, creating a warm and hospitable environment.
Free, reliable wifi access is another appreciated amenity, facilitating a seamless stay for guests. The gym, though slightly limited in size, is hailed for its cleanliness and adequate equipment, providing a pleasant workout experience.
Families find the hotel particularly welcoming with spacious and well-designed rooms, family suites and fun features like the pancake maker in the breakfast area. Additionally, the hotel’s indoor heated pool is a beloved feature, especially among children, despite occasional crowding and some maintenance issues.
Parking is highlighted as a strong point with ample, free spaces conveniently available for guests. Even with occasional minor issues, the overall feedback remains positive.
In sum, the Holiday Inn Express & Suites Moncton by IHG, offers a solid three-star experience that excels in various aspects such as location, cleanliness, staff service and family-friendly amenities, ensuring a comfortable and convenient stay for travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
The hotel provides spacious suites and complimentary breakfast, ensuring a comfortable and convenient stay for families. Amenities include an indoor pool and proximity to family attractions, enhancing its appeal.
Dog Friendly Hotel
This hotel may provide comfortable accommodations with pet-friendly options, ensuring a relaxed stay for guests with dogs. Its location could offer easy access to local amenities and parks.
Hotel with Swimming Pool
The hotel offers an indoor pool. It's known for its convenient amenities, including complimentary breakfast, and is family-friendly.
Heated Pool Indoor Pool
Business Hotel
Holiday Inn Express & Suites generally offers amenities such as free Wi-Fi, a business center, and meeting rooms. It provides a comfortable and convenient option for business travelers.
Hotel with Parking
This hotel provides parking for guests. Holiday Inn Express Hotel & Suites Moncton is a convenient option for travelers with vehicles.
Accessible Hotel
Likely includes accessible rooms and common areas, consistent with Holiday Inn Express standards, though detailed information is not provided.
Hotel with Gym
This hotel features a fitness center, offering guests a space to exercise. The facilities are adequate for basic fitness routines and maintaining activity levels.
3-Star Hotel
This hotel offers a comfortable stay with amenities such as an indoor pool and a fitness center. It is well-suited for both business and leisure travelers and provides good value for money.
Hotel with Indoor Pool
The hotel offers an indoor pool, noted by guests for its cleanliness and inviting atmosphere, making it suitable for families.
Hotel with Heated Pool
Offers a heated pool amenity for guest enjoyment.
Hotel for Honeymoon
Room Types
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.
King Suite with Sofa BedOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as city views. The unit has 2 beds.
Suite with Two Queen Beds and Sofa Bed Providing free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a coffee machine. The unit offers 2 beds.
King Room - Hearing Accessible - Roll-in ShowerOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
Queen Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a coffee machine, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Executive King SuiteThis suite features a fireplace. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 1 bed.
Standard RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views.
Guest Reviews
8.9
Excellent
Location
The Holiday Inn Express & Suites in Moncton, an IHG Hotel, boasts a highly convenient and accessible location, particularly for those traveling by car. Situated just off the highway, it provides easy access without the disturbance of traffic noise, making it an excellent stopover for travelers continuing their journey along the Trans-Canada Highway.
The hotel's proximity to the highway renders it simple to find and offers quick access to main roads, ensuring guests can effortlessly reach their destinations. It's a short drive from Moncton’s downtown, close to the airport and conveniently near various restaurants, shopping centers, gas stations and attractions. The location makes it an ideal choice for visitors planning to explore New Brunswick's tourist spots.
While the location is perfect for those with vehicles, guests without transportation might find it less ideal due to the distance from the city center and the absence of walkable amenities. Despite being somewhat remote, the quiet and natural environment adds to the property's charm, making it a peaceful retreat away from the city's hustle and bustle.
Overall, the hotel's well-maintained rooms, cleanliness and comfortable amenities, combined with its strategic location near the highway and essential services, garner positive remarks from guests, particularly those looking for convenience and easy accessibility during their travels.
Breakfast
Holiday Inn Express & Suites Moncton receives generally positive feedback for its breakfast offerings, although there are some mixed opinions. Many guests commend the variety and taste, highlighting the options available each day, such as pancakes, bagels, yogurt, fruit and cereal. The complimentary breakfast includes both hot and cold selections, often described as delicious and of high quality. Families particularly enjoy the diverse choices and the staff is frequently praised for excellent service.
However, there are some areas for improvement. Some reviewers mention that the breakfast can be quite busy, leading to long lines and occasional shortages of food and utensils. There are also calls for more variety, especially in terms of options for children and vegetarians. A few guests feel that the breakfast could be more in line with the hotel's standard and suggest extending the service hours to better accommodate all guests.
Overall, the breakfast at Holiday Inn Express & Suites Moncton is seen as a valuable inclusion, providing a solid start to the day with enough variety to satisfy most tastes.
Rooms
Nestled in the heart of Moncton, the Holiday Inn Express & Suites Moncton by IHG, has garnered praise for its impeccably maintained rooms. Guests frequently highlight the spaciousness of the accommodations with many describing the rooms as large, well-designed and modern. The contemporary decor and amenities add a refreshing touch, contributing to a comfortable and welcoming atmosphere.
Cleanliness is a standout feature with numerous reviews emphasizing that the rooms are spotlessly clean, fresh and well-kept. The hotel ensures that both the rooms and bathrooms meet high standards of hygiene and modern upkeep. Moreover, the rooms are soundproofed, offering a tranquil environment for a good night's rest despite the bustling surroundings.
The facilities within the rooms do not disappoint. Guests appreciate the ample space and thoughtful design details, such as high ceilings and modern features, including smart TVs. The beds are consistently described as comfortable, contributing to an overall relaxing stay. Additionally, rooms are well-equipped with necessary amenities, making it convenient for both short and extended stays.
In summary, Holiday Inn Express & Suites Moncton stands out for its clean, spacious and modern rooms, which are designed to ensure comfort and relaxation. It’s a great choice for travelers seeking a serene and hassle-free stay.
Beds
The Holiday Inn Express & Suites Moncton by IHG, has received high praise for the comfort of its beds, which are frequently described as very comfortable, super comfortable and even phenomenally soft. Many guests highlighted the availability of a nice selection of pillows, contributing to a comfy night's sleep with options ranging from soft to firm, ensuring personalized comfort. The bedding is often mentioned as being of high quality with descriptors such as silky smooth and amazing sheets. Although there are occasional comments about beds being too soft or lumpy, the vast majority of reviews speak to an overall excellent sleep experience. Whether in spacious rooms with big beds or standard setups with twin beds, guests overwhelmingly found the beds to contribute significantly to a restful stay. The combination of comfortable mattresses and dreamy pillows has left a lasting impression of cozy and inviting sleeping arrangements.
Cleanliness
Situated in Moncton, the Holiday Inn Express & Suites stands out prominently for its impeccable cleanliness. Reviews consistently highlight the hotel's pristine condition, underlining that everything from the common areas to individual rooms is spotlessly clean. Guests frequently note that the property is well-maintained and appears new and modern, reflecting a high standard of upkeep. The rooms are described not only as clean but also spacious and comfortable, contributing to a relaxing environment.
Visitors commend the housekeeping staff for their diligent efforts, ensuring that rooms are consistently fresh and the overall hotel environment remains inviting. Bathrooms, in particular, receive praise for their immaculate condition. The general ambiance is one of cleanliness and tranquility, attributes that significantly enhance the guest experience.
The hotel’s commitment to maintaining a clean and pleasant environment is evident through the numerous mentions of spotlessly clean facilities. The staff's dedication to cleanliness is universally acknowledged, providing a reassuring backdrop for guests looking for a worry-free stay.
Overall, the Holiday Inn Express & Suites in Moncton not only meets but often exceeds guest expectations in terms of cleanliness, making it a top choice for travelers prioritizing hygiene and comfort.
Staff
The staff at the Holiday Inn Express & Suites Moncton by IHG, consistently receive high praise from guests. Across numerous reviews, guests highlight the friendliness and helpfulness of the staff, describing them as very friendly, polite and attentive. The front desk team, in particular, stands out for their welcoming demeanor and efficiency, ensuring a smooth check-in process. Housekeeping and other staff members are often noted for being courteous and accommodating, going out of their way to assist guests with various needs, including providing local restaurant recommendations.
Guests frequently mention the pleasant and professional nature of the staff with several reviewers highlighting individual employees for their exceptional service. The overall atmosphere created by the hotel personnel is one of warmth and hospitality, contributing significantly to the positive experience of staying at the hotel. This consistent feedback underscores the dedication of the Holiday Inn Express & Suites Moncton staff to service excellence and guest satisfaction.
Wi-Fi
At the Holiday Inn Express & Suites Moncton, guests generally found the wifi service to be reliable and accessible throughout their stay. Reviews consistently highlight the good, strong and stable internet connection as a notable feature. Accessing wifi in the rooms is described as easy and straightforward with many guests finding it effective for their needs. However, the lack of access to Netflix and difficulty in getting it to work were points of dissatisfaction for some visitors. While the internet itself performs well, those looking to stream content on Netflix may face challenges in doing so.
Gym
The gym at Holiday Inn Express & Suites Moncton by IHG, has received positive remarks from its guests. It is noted for being clean, well-equipped and spacious, offering a decent selection of equipment for various fitness needs. The fitness room is well-maintained and impressively organized, ensuring a pleasant workout experience. Guests appreciate that the gym is included in the stay and remark positively on its availability. Despite a few comments about its limited size, the gym still meets many guests' expectations with its adequate facilities. Additionally, it appears to rarely be crowded, providing a comfortable environment to exercise.
Pool
Holiday Inn Express & Suites Moncton's pool is a feature that families particularly enjoy. Many reviews highlight that children loved the warm, indoor pool and had a fantastic time. The pool area is described as clean and well-maintained with sufficient space for families to gather. Guests appreciated that the pool was heated and found it comfortable, especially noting the long hours of accessibility, staying open until 11pm.
However, the pool's smaller size means it can become quite busy with many children and young adults sharing the space, which sometimes leads to crowded conditions. While it offers a pleasant experience, there are some noted downsides, such as the strong smell of chlorine and slippery floors in the pool area.
It's important to mention that the pool does not have a lifeguard or attendant on duty and there have been a few occasions when it was closed for maintenance, affecting some guests' experiences. Despite these few drawbacks, the pool at Holiday Inn Express & Suites Moncton is generally seen as a delightful amenity, especially for families traveling with children.
Parking
At the Holiday Inn Express & Suites Moncton, parking is notably one of its strong suits. Guests will find plenty of parking with descriptions highlighting its abundance and adequacy. Free parking is included with the room, which further enhances convenience for travelers. The parking lot is described as huge with a good size and comfortable to use. The general sentiment is that parking is plentiful and sufficient for all guests. However, there are occasional mentions of service vehicles occupying spaces and one isolated incident involving car tires being slashed, but these do not overshadow the overall positive feedback regarding the ample and complimentary parking facilities.
Family
Holiday Inn Express & Suites Moncton by IHG, is an exceptional choice for families. The environment is described as kind and welcoming, making it a great option for family stays. The housekeeping team is notably friendly and attentive to family members, ensuring a comfortable experience for all. Reviewers highlighted the staff's excellent hospitality towards families and their efforts to provide a family-oriented atmosphere.
The hotel boasts spacious and well-designed rooms, particularly suitable for families, including family suites that guests found beautiful and comfortable for a family of four. Those traveling with babies also felt well accommodated. Kids seemed to enjoy their stay and a much-loved feature was the pancake maker in the breakfast area, adding a fun touch to the morning routine.
Families felt well taken care of with several reviews pointing out how family-friendly and family-focused the hotel environment is. The decorations and overall ambiance contributed to a pleasant and enjoyable stay. Even guests traveling with dogs appreciated the friendly atmosphere.
In summary, the Holiday Inn Express & Suites Moncton is praised for its family-oriented and welcoming environment, making it an ideal choice for those traveling with kids.
3 Star
Holiday Inn Express & Suites Moncton, part of the IHG Hotel chain, presents a solid three-star accommodation experience. Despite being a standard hotel chain, it stands out as one of the nicest Holiday Inn Express locations. The hotel offers a wonderful three-star experience, balancing good quality with good value. It successfully maintains a good price point without unnecessary luxury costs, making it a commendable choice for those seeking standard, budget-friendly lodgings. Overall, it delivers precisely what one would expect from a good three-star hotel.
Heated Pool
The Holiday Inn Express & Suites Moncton by IHG, has received positive feedback for its heated pool. Guests have praised the pool's satisfactory water temperature, finding it warm and enjoyable. The heated pool is consistently mentioned as a notable feature, adding to the overall experience. Additionally, reserved pool time and convenient pool hours have been appreciated by visitors, making their stay even more pleasant.
Indoor Pool
The indoor pool at Holiday Inn Express & Suites Moncton by IHG, is a delightful feature that many guests enjoyed during their stay. Despite its small size, the pool is well-maintained and clean, providing a satisfying experience. The water temperature is frequently noted as warm, contributing to a comfortable swim. Long pool hours offer flexible opportunities for guests to take a dip. Both adults and children found the pool fantastic and enjoyable with several guests describing it as amazing. Overall, the indoor pool at this hotel adds value to the stay, especially for families with kids who particularly loved it.
Dog Friendly
Holiday Inn Express & Suites Moncton is noted for its welcoming approach to dogs, making it a popular pet-friendly choice for travelers. Guests repeatedly praise the hotel for its accommodating attitude towards dogs with many mentioning that their pets were warmly received. The hotel charges an additional $40+tax for the entire stay to accommodate pets. Reviewers also highlight the comfort it provides for both families and their small dogs, emphasizing that it’s a great place for dogs. Some guests have even appreciated the opportunity to bring their pets without any extra charges. Overall, it’s a convenient and comfortable option for those traveling with dogs.
Yes, Holiday Inn Express & Suites Moncton by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Moncton by IHG.
Yes, Holiday Inn Express & Suites Moncton by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Moncton by IHG.
Yes, Holiday Inn Express & Suites Moncton by IHG has a gym.