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Summary of reviewsTru By Hilton Mt Pleasant Charleston impressively combines convenience, comfort, and hospitality, securing its position as a highly praised accommodation choice for travelers. The hotel's prime location is celebrated for its accessibility to local attractions, beaches, and event venues, offering both tranquility and strategic proximity to Charleston and Mt. Pleasant. Guests commend its ease of access to highways and nearby amenities, making it a versatile option for family vacations and event-goers alike.
The hotel’s breakfast experience is frequently lauded, featuring a variety of offerings that rotate daily to maintain freshness and appeal. Guests appreciate the strong coffee and the attentive breakfast staff, contributing to a positive start to the day. Although some express a desire for healthier options, the overall breakfast experience is memorable and appreciated.
Rooms at Tru By Hilton Mt Pleasant Charleston are highlighted for their cleanliness and modern design, described as neat and akin to studio apartments. While they are generally spacious and comfortable, a few guests noted the absence of certain amenities like microwaves. Nevertheless, the hotel's commitment to cleanliness extends throughout the property, creating a crisp and inviting atmosphere.
The staff are repeatedly praised for their friendliness and professionalism. Visitors specifically commend front desk personnel for their exceptional service and accommodating nature, significantly enhancing the welcoming environment of the hotel.
Fitness enthusiasts are delighted with the availability of a well-equipped gym, offering a range of workout options, including a Peloton bike and kettlebells. Additionally, the hotel provides ample parking space with easy access, contributing to a seamless travel experience.
The comfort of the hotel's beds often garners rave reviews, described as very comfortable and conducive to a restful night's sleep, a crucial element for a satisfying hotel stay.
While the hotel maintains a three-star rating, its consistent quality and friendly service frequently surpass guest expectations, making it a preferred, budget-friendly choice for many. The pet-friendly policy, accommodating both small and larger dogs, adds to its appeal, creating an accommodating environment for pet owners.
Overall, Tru By Hilton Mt Pleasant Charleston excels in providing a clean, comfortable, and welcoming stay, consistently earning positive feedback from its guests. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers modern accommodations. It provides a convenient location and welcomes pets, making it a suitable option for travelers with pets.
3-Star Hotel
Provides modern and stylish accommodations with comfortable rooms. Features a complimentary breakfast and a vibrant lobby area. Located in a convenient area of Mount Pleasant.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King RoomThis double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Bath Tub - Mobility AccessThis double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Hearing AccessThis double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThis quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds and Accessible Tub - Mobility AccessThis quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
9.0
Excellent
Location
Tru By Hilton Mt Pleasant Charleston boasts a location that consistently receives praise from guests who appreciate its convenience and accessibility. Nestled slightly off the main path, the hotel is surrounded by trees, creating a private and serene atmosphere while still providing easy access to key attractions. It serves as a strategic base for exploring both Charleston and Mt. Pleasant, situated approximately 6 miles from historic Charleston yet sufficiently distanced from the bustling city center. Numerous guests highlight the proximity to local hot spots and beaches such as Sullivan’s Island and the Isle of Palms.
This prime location also proves advantageous for visitors attending events and tournaments in the area, ensuring quick and straightforward commutes. With easy access from the main road and close proximity to major highways, guests find great convenience in reaching diverse shopping options, dining venues, and entertainment in both Mt. Pleasant and Charleston. The surrounding area is safe, with a variety of nearby shops and restaurants, enhancing its appeal as a practical choice for travelers. The location is suitable for both family vacations and those attending specific engagements, ensuring guests have everything they need within a short drive.
Breakfast
Nestled in the scenic locale of Mt Pleasant Charleston, Tru By Hilton offers a breakfast experience that receives plenty of praise from its guests. The breakfast at the hotel is frequently described as excellent, featuring a wide array of choices to satisfy various palates. Guests appreciate the variety of options, with breakfast items rotating daily to keep the offerings fresh and exciting. This includes hot dishes, an automatic pancake machine, omelets, cereals, and a selection of bakery items. Many guests enjoy the strong and hot coffee, and the breakfast set-up provides ample space for dining and mingling with fellow travelers.
The hotel’s complimentary breakfast service is consistently applauded for its quality and the politeness of the staff. The efficient breakfast crew ensures the buffets are well-stocked and the dining area remains tidy. This attention to detail and service contributes to an enjoyable start to the day.
While the breakfast scene is generally inviting, a few guests mention the desire for more healthy options and fresh ingredients. Nonetheless, the overall impression remains positive, with breakfast at Tru By Hilton Mt Pleasant Charleston establishing itself as a memorable and appreciated feature of the stay.
Rooms
Tru By Hilton Mt Pleasant Charleston receives praise from guests for its clean and modern rooms that exude a fresh and welcoming ambiance. Visitors frequently note the complete cleanliness and updated design, often likening the accommodations to a neat and tidy studio apartment. Many have pointed out the hotel’s contemporary interior design, which adds a touch of elegance to their stay. The rooms are consistently described as clean and spacious, with comfortable beds contributing to a restful experience.
While some guests appreciated the basic and no-fuss approach to room amenities, others missed having certain conveniences like a microwave or coffee maker in their rooms. Despite some mentions of small room sizes and limited space for movement, the overall guest sentiment leans towards a satisfactory stay, with the rooms often meeting expectations in terms of cleanliness and comfort. Guests appreciate the friendly staff and the hotel's convenient location, which offers easy access to nearby attractions. The modern bathrooms and comfortable beds are frequently celebrated highlights, making Tru By Hilton Mt Pleasant Charleston a reliable choice for travelers prioritizing cleanliness and comfort.
Beds
At Tru By Hilton Mt Pleasant Charleston, guests often rave about the comfort of the beds, a standout feature that seems to enhance the overall stay. Many reviewers describe the beds as very comfortable, super comfy, or fantastically cozy, ensuring a restful night that complements the hotel experience. The prevalent sentiment is of satisfaction derived from the beds, with descriptions like heavenly and perfect, capturing the quality of sleep guests have enjoyed. Mattresses are widely appreciated for how they cater to restful slumber, contributing to the comfort level of the room setting.
Despite these positives, a few reviews do note minor issues such as mattresses being too soft or pillows failing to maintain their shape, leading to occasional discomfort. However, these comments are relatively sparse compared to the overwhelming praise for bed comfort. Overall, Tru By Hilton Mt Pleasant Charleston seems to deliver a satisfying sleep experience for the majority of their guests, an important aspect of hotel stays that can significantly enhance the comfort and enjoyment of a traveler's journey.
Cleanliness
Tru By Hilton Mt Pleasant Charleston stands out as a beacon of cleanliness and modernity among hotels. Visitors consistently praise the pristine condition of the rooms, noting that every detail—from floors to fixtures—is maintained to impeccable standards. The contemporary design, lacking carpets in the rooms for a sleeker look, is paired with modern furnishings, creating a welcoming atmosphere that feels fresh and new.
Guests appreciate the spacious and comfortable accommodations, often highlighting the inviting bedding for a restful night. The hotel's dedication to cleanliness extends to the entirety of the property, leaving a positive impression from the moment visitors step inside and experience the freshness of well-maintained spaces. Friendly staff contribute to the welcoming atmosphere, ensuring that stays are both pleasant and memorable.
Conveniently located near attractions and amenities, Tru By Hilton Mt Pleasant Charleston provides easy access for travelers to explore the area. The hotel offers pet-friendly facilities, free parking, and a varied breakfast bar, enhancing its appeal as an accessible and convenient choice for visitors. This commitment to exceptional cleanliness, comfort, and service makes the hotel a favored destination in Mt Pleasant, Charleston.
Staff
The reviews for Tru By Hilton Mt Pleasant Charleston highlight an impressively friendly and professional staff, creating a welcoming atmosphere for visitors. Guests consistently praise the staff for their helpful and accommodating nature, often emphasizing exceptional customer service and the personal attention received during their stay. Notably, front desk staff such as Kreston and Marilyn receive accolades for their professionalism and ability to represent the hotel positively. Kayla is also mentioned as being incredible during check-ins.
The staff's friendliness is a recurring theme, with terms like amazing, super friendly, and accommodating frequently used. Guests appreciate the cleanliness of the hotel, with the staff actively maintaining a clean environment, even in busy areas. Employees are described as proactive, attentive, courteous, and genuinely interested in ensuring guests have a pleasant stay, often going above and beyond to meet their needs.
Overall, the hotel's staff contributes significantly to a welcoming and relaxed atmosphere, enhancing the experience with their approachable nature and readiness to assist, which leaves many guests feeling satisfied and cared for during their visit.
Gym
The gym at Tru By Hilton Mt Pleasant Charleston consistently earns high praise from guests who appreciate its excellent facilities and cleanliness. Fitness enthusiasts will be thrilled with the availability of a Peloton bike and a diverse array of equipment, such as kettlebells and a plyometric box, providing a comprehensive workout experience. The gym is spacious and well-equipped, ensuring a comfortable environment for exercise. Open 24 hours, it offers convenience for those looking to maintain their fitness routine at any hour. Visitors frequently describe the gym as nice and impressive, reflecting the hotel's dedication to providing quality amenities. Alongside the gym, the hotel offers numerous recreational options for families, such as a pool table, enhancing the overall appeal for guests seeking fun and fitness during their stay.
Parking
Tru By Hilton Mt Pleasant Charleston offers a convenient and hassle-free parking experience for guests. With an abundance of parking spaces available, visitors can easily find a spot for their vehicles, whether they are driving standard cars or trucks with boats. The parking lot ensures straightforward access, granting easy entry and exit for all guests. Moreover, the parking is complimentary, adding to the value and comfort of staying at this cosy, modern apartment hotel. While the presence of a few questionable individuals was noted, it seems this did not significantly detract from the overall sense of safety and ease. The ample parking availability makes it a well-suited choice for travelers looking for efficiency and reliability during their stay.
3 Star
Tru By Hilton Mt Pleasant Charleston consistently impresses guests with its cleanliness and friendly staff, creating a welcoming atmosphere from the moment of check-in. The hotel offers good value, making it a preferred choice for travelers seeking budget-friendly accommodations that don't compromise on quality. Guests appreciate the basic but sufficient amenities that meet essential needs, and many express satisfaction with the quality of sleep they experience.
The complimentary breakfast is particularly well received, providing a convenient and satisfying start to the day. The hotel also offers a social atmosphere, allowing guests to connect with fellow travelers, particularly enjoyable for those heading on cruises. The check-in process is highlighted for exceptional service, making guests feel instantly at ease with friendly and helpful staff.
Overall, Tru By Hilton Mt Pleasant Charleston is described as a very good hotel with fair value, comforting travelers with its welcoming environment and essential comforts. It's a place where many visitors plan to return, feeling confident in the consistent quality and friendliness offered at this location.
Dog Friendly
Tru By Hilton Mt Pleasant Charleston receives high praise for its dog-friendly environment, making it a favorable choice for travelers accompanied by their pets. Guests appreciate the hotel’s policy of welcoming dogs for a reasonable, one-time fee, without imposing a weight limit, which provides flexibility for owners of larger breeds. The staff are described as exceptionally friendly and helpful, contributing to an overall pet-accommodating atmosphere. An ample area is available for walking dogs, further enhancing the convenience for pet owners. Despite some noise issues from barking dogs at night, guests value the ability to bring their pets along, highlighting the importance of a pet-friendly experience during their stay.
Yes, Tru By Hilton Mt Pleasant Charleston has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tru By Hilton Mt Pleasant Charleston.
Yes, Tru By Hilton Mt Pleasant Charleston welcomes dogs.
Yes, parking facilities are available at Tru By Hilton Mt Pleasant Charleston.
Yes, Tru By Hilton Mt Pleasant Charleston has a gym.