Alta Vista Thermas - OFICIAL
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Summary of reviewsAlta Vista Thermas - OFICIAL receives widespread acclaim from guests, particularly for its strategic location, exceptional cleanliness and welcoming staff. The hotel’s positioning offers the best of both worlds: proximity to the city center for convenience, while also providing a peaceful atmosphere away from hustle and bustle, making it an ideal choice for those with vehicles. However, the need for a car may be less appealing for families who prefer walking.
Breakfast at the hotel stands out as a highlight with many guests praising its variety, abundance and quality. The delicious offerings, including fresh fruits, breads, tapioca and omelets, are particularly well-received, though some guests suggest that minor improvements in variety and replenishment could enhance the experience further. Dinner follows a similar pattern with high marks for taste and quality but occasional suggestions for increasing menu diversity.
Accommodation at Alta Vista Thermas - OFICIAL is consistently praised for being clean, new and spacious. Guests appreciate the comfortable, well-equipped apartments, particularly the two-bedroom units ideal for families. Minor issues like occasional cleaning lapses or small bathroom sizes are noted but do not significantly detract from the overall positive experiences. The overall cleanliness extends to all hotel areas, particularly the well-maintained warm pools, which are a favorite among adults and children alike.
The hotel staff significantly contribute to the positive guest experiences through their attentive, polite and friendly service. Specific staff members and teams receive individual praise for their exceptional dedication. Although there are occasional criticisms about reception service, these are rare and do not overshadow the generally high levels of satisfaction.
Despite the many positives, WiFi service is an area requiring considerable improvement due to recurring complaints about instability and slow speeds. Similarly, the gym receives mixed feedback with some guests appreciating the facilities while others note the need for repairs and better maintenance.
Parking facilities at Alta Vista Thermas - OFICIAL are another strong point, offering spacious, covered and secure parking options at no extra charge, which is highly valued by guests. Some minor issues with lighting and cleanliness in the garage are mentioned but do not significantly impact overall satisfaction.
The hotel is especially popular among families, providing a welcoming environment with numerous child-friendly amenities, including heated pools, entertaining activities and spacious rooms. The staff's exceptional friendliness and the hotel's well-maintained leisure areas contribute to a very family-oriented experience, making Alta Vista Thermas - OFICIAL a favored destination for family vacations.
Overall, Alta Vista Thermas - OFICIAL stands out for its convenient location, inviting accommodations, exceptional cleanliness and dedicated staff. With a few areas for improvement, particularly in WiFi and menu variety, the hotel continues to offer a satisfying and enjoyable stay for its guests.
Categories
Breakfast at the hotel stands out as a highlight with many guests praising its variety, abundance and quality. The delicious offerings, including fresh fruits, breads, tapioca and omelets, are particularly well-received, though some guests suggest that minor improvements in variety and replenishment could enhance the experience further. Dinner follows a similar pattern with high marks for taste and quality but occasional suggestions for increasing menu diversity.
Accommodation at Alta Vista Thermas - OFICIAL is consistently praised for being clean, new and spacious. Guests appreciate the comfortable, well-equipped apartments, particularly the two-bedroom units ideal for families. Minor issues like occasional cleaning lapses or small bathroom sizes are noted but do not significantly detract from the overall positive experiences. The overall cleanliness extends to all hotel areas, particularly the well-maintained warm pools, which are a favorite among adults and children alike.
The hotel staff significantly contribute to the positive guest experiences through their attentive, polite and friendly service. Specific staff members and teams receive individual praise for their exceptional dedication. Although there are occasional criticisms about reception service, these are rare and do not overshadow the generally high levels of satisfaction.
Despite the many positives, WiFi service is an area requiring considerable improvement due to recurring complaints about instability and slow speeds. Similarly, the gym receives mixed feedback with some guests appreciating the facilities while others note the need for repairs and better maintenance.
Parking facilities at Alta Vista Thermas - OFICIAL are another strong point, offering spacious, covered and secure parking options at no extra charge, which is highly valued by guests. Some minor issues with lighting and cleanliness in the garage are mentioned but do not significantly impact overall satisfaction.
The hotel is especially popular among families, providing a welcoming environment with numerous child-friendly amenities, including heated pools, entertaining activities and spacious rooms. The staff's exceptional friendliness and the hotel's well-maintained leisure areas contribute to a very family-oriented experience, making Alta Vista Thermas - OFICIAL a favored destination for family vacations.
Overall, Alta Vista Thermas - OFICIAL stands out for its convenient location, inviting accommodations, exceptional cleanliness and dedicated staff. With a few areas for improvement, particularly in WiFi and menu variety, the hotel continues to offer a satisfying and enjoyable stay for its guests.
Hotel with Outdoor Pool
This resort is listed as having all-inclusive options available and features outdoor pools.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
Alta Vista Thermas - OFICIAL boasts a commendable location that appeals significantly to guests who prioritize proximity to the city center while valuing tranquility and easy vehicle access. Located approximately 5 minutes by car from downtown, it is conveniently situated near the commercial center, providing good access to parks and dining options. The hotel's position between the city center and the exit to Rio Quente makes it a strategic spot for those wanting to explore various attractions.
The establishment sits in a relatively quiet neighborhood, ensuring a peaceful stay away from the city's hustle and bustle. However, some guests have pointed out that its distance from the heart of the city necessitates having a car. The distance, though manageable for drivers, can be a minor inconvenience for those who prefer walking, especially for families with children.
Despite a few mentions of poor cell phone signal and the challenging local taxi/uber service, the overall consensus highlights the location's advantages. The combination of spacious accommodations, good service, pleasant surroundings and the ease of vehicle access makes Alta Vista Thermas a well-regarded choice for both relaxation and convenience. The hotel's proximity to parks and recreational facilities is also noted positively by visitors, further enhancing its appeal for weekend getaways and family vacations.
Reviews of breakfast at Alta Vista Thermas - OFICIAL are generally positive with many guests appreciating the variety and quality of the offerings. Several reviews highlight the breakfast as "excellent," "wonderful," and "delicious," noting the presence of fresh fruits, breads and a wide selection of options such as tapioca and omelets. The breakfast is often described as abundant, varied and well-prepared, which appears to be a significant highlight for guests.
Guests frequently commend the taste and quality of the breakfast, mentioning that it includes many choices and is perfect for those on half or full board. The hotel staff serving breakfast are described as polite and attentive, further enhancing the dining experience.
However, some reviews mention the need for improvement in variety, noting that the breakfast can become repetitive over longer stays. A few guests remarked on the lack of certain items like natural juice, as well as occasional delays in replenishment and quality fluctuations. Despite these criticisms, most guests still describe the breakfast as very good with many willing to overlook minor shortcomings due to the overall positive experience.
In summary, the breakfast at Alta Vista Thermas is predominantly praised for its taste, variety and quality, making it a strong feature of the hotel, though consistent improvements in variety and replenishment could elevate guest satisfaction even higher.
Alta Vista Thermas - OFICIAL offers a range of meal options that have garnered mixed reviews with a focus on dinner experiences. Guests frequently note the overall quality of the food, describing the dinners as delicious, well-prepared and tasty. Several reviews highlight the meals as being excellent and abundant with commendations for specific events like the New Year's Eve dinner.
However, there is a notable concern regarding variety. Some guests observe that the dinner menu tends to be repetitive with limited options and little diversity. The affordability of the meal packages is generally appreciated, but some guests feel that the prices for individual dishes and drinks can be quite steep, especially when considering the repetitive nature of the menu.
Service quality receives positive mentions with excellent and great service highlighted by several reviewers. Yet, there were some less favorable comments about the bar and restaurant cleanliness, as well as occasional issues with the flavor and seasoning of the food.
In conclusion, while the dinner offerings at Alta Vista Thermas - OFICIAL are largely praised for their taste and quality, there are areas for improvement, particularly in terms of menu variety and pricing.
Alta Vista Thermas OFICIAL receives high praise for its room accommodations with guests frequently highlighting the apartments as clean, new and well-maintained. The apartments are described as spacious and comfortable with excellent bed linens and towels. The two-bedroom setups with two bathrooms and well-equipped kitchens are particularly appreciated, making the hotel an excellent choice for families. Air conditioning is present in all rooms, adding to the overall comfort.
Many guests noted the modern and new infrastructure, including new furniture and ample space, which contributes to a cozy and relaxing stay. The rooms are also well-divided and include useful amenities like microwaves and brand new minibars. While certain aspects, such as the small size of the bathrooms and occasional room cleaning issues, were mentioned, these did not significantly detract from the overall positive experience.
The hotel's spaciousness extends to features like large balconies and well-furnished living areas, making the accommodations both practical and inviting. Some guests did note occasional noise and the need for improved clarity on services like room cleaning and pre-paid consumption cards. Despite these minor inconveniences, the overall feedback highlights the high levels of comfort, cleanliness and spaciousness that make Alta Vista Thermas a desirable destination for travelers seeking quality accommodation.
Alta Vista Thermas OFICIAL receives mixed reviews regarding its beds with a strong emphasis on comfort and spaciousness. Many guests appreciate the comfortable and well-maintained beds, describing them as very comfortable or excellent. The spaciousness of the suites and the quality of the pillows are frequently praised, contributing to a good night's sleep. The practicality for families, including provisions for babies, adds to the positive experience.
However, some guests noted inconsistencies in bed firmness with a few finding them either too hard or too soft. A handful of reviews pointed out that some beds, including sofa beds, could be uncomfortable and a few mentioned issues with cleanliness, such as stained or worn-out sheets. The hotel offers comfortable mattresses and well-maintained furniture, suggesting overall good quality but with occasional drawbacks.
In summary, while the beds at Alta Vista Thermas OFICIAL generally provide a comfortable stay, guests' experiences can vary depending on personal preferences and specific room conditions.
Alta Vista Thermas - OFICIAL receives high praise for its exceptional cleanliness. Guests frequently highlight the clean and new apartments, noting their superior organization and pleasant ambiance. The rooms are consistently described as spotlessly clean and well-maintained, contributing to a comfortable stay. Both the internal and external areas, including the common spaces and pools, are meticulously maintained, earning numerous mentions for their impeccable cleanliness and warm, inviting conditions.
The hotel's pools deserve special recognition, frequently described as warm, clean and well-maintained. Guests appreciate the daily water changes which help maintain a hygienic and pleasant swimming experience. The overall cleanliness extends to the hotel's entire environment, creating an orderly and sanitary atmosphere.
On the downside, there are occasional criticisms regarding specific cleaning lapses. Some guests reported issues with the cleanliness of certain areas during their stay, especially in the recreational sector and shared bathrooms. A few mentioned the lack of room cleaning over multiple days or that the cleaning service was not provided at all, which was sometimes attributed to pandemic-related adjustments.
Despite a few mentioned shortcomings, the general consensus leans heavily towards positive remarks with the service, accommodation quality and particularly the cleanliness being repeatedly lauded. The attentive and polite staff further enhance the overall guest experience, rounding out a generally favorable impression of Alta Vista Thermas.
The reviews for 'Alta Vista Thermas - OFICIAL' consistently highlight the hotel staff's exceptional dedication and service. Guests frequently mention the attentive, polite and friendly nature of the employees, whether at the reception, restaurant or pool areas. Specific staff members, such as Wesley from the reception, are praised for their outstanding service. The recreation team also receives commendations for their engaging and cheerful interactions, particularly with children.
The housekeeping team is noted for its efficiency and the overall management is described as supportive and proactive. Guests appreciate that the staff is always available, ready to assist and courteous, enhancing the overall hospitality experience. While the majority of the feedback is positive, there are occasional remarks about less satisfactory experiences, such as the reception service lacking warmth and minor lapses in providing information.
Overall, the hotel staff's dedication to guest satisfaction stands out as a highlight, making the hospitality at 'Alta Vista Thermas - OFICIAL' highly regarded.
While Alta Vista Thermas - OFICIAL offers a range of enjoyable amenities, one aspect that consistently underwhelms guests is the WiFi service. Many visitors have reported that the internet connection is slow, unstable or frequently disconnects. The WiFi performance appears to be inconsistent throughout the property with some guests noting that it works better at certain times of the day, particularly in the afternoon. There are occasional mentions of good WiFi within the hotel, but such instances seem to be exceptions rather than the norm. Overall, the WiFi at Alta Vista Thermas remains an area that needs significant improvement to enhance the guest experience.
The gym at Alta Vista Thermas - OFICIAL receives mixed reviews from guests. On one hand, some visitors appreciate the overall hotel structure, which includes a leisure area with pools, sauna, gym and restaurants. These guests highlight the gym's facilities as good and well-equipped. On the other hand, several reviewers point out that the gym requires some repairs with equipment in need of lubrication and cleaning and note that certain gym equipment was broken or neglected. There are also comments on the gym being small and poorly equipped with some guests only discovering the gym upon their departure. While the gym is an option among the hotel's amenities, it appears that improvements are needed to meet the expectations of all visitors.
The pool area at Alta Vista Thermas - OFICIAL seems to be a highlight for guests, offering a variety of heated and clean pools that are generally well-maintained. Visitors appreciate the pleasant and relaxing atmosphere, noting that the warm pools are especially ideal for adults and children alike. Cleanliness stands out as a positive point with many reviews mentioning that the pool water is frequently changed, ensuring a hygienic environment.
The hotel offers a solid selection of pools, including options specifically for children, although there were some remarks about the children's pool being unavailable on occasion. Guests also enjoyed the regular pool activities and entertainment provided, adding to the overall enjoyable experience. The pool area is well-organized and family-friendly, further enhancing its appeal.
However, some reviews did note that the pools can become crowded and there are occasional maintenance and cleanliness issues. A few guests found the water temperature to be uncomfortably hot at times. Despite these minor drawbacks, the positive feedback generally outweighs the negatives, making the pool area a strong feature of the hotel. Overall, the heated and clean pools, combined with pleasant surroundings and attentive staff, make for a satisfying experience at Alta Vista Thermas - OFICIAL.
Alta Vista Thermas - OFICIAL offers an extensive and well-maintained parking facility that is highly appreciated by its guests. The hotel features a spacious, covered and underground parking area that is free of charge, ensuring that finding a spot is rarely an issue. Many reviews emphasize the safety and security of the parking lot, which adds peace of mind for those traveling by car. Despite some minor feedback about the lighting in the garage needing improvement, the overall sentiment is positive. The parking area is well-signposted and organized, making it convenient to navigate. While a few guests mentioned isolated concerns such as occasional cleanliness issues and lack of direction, these did not overshadow the general satisfaction with the hotel's ample, secure and free parking options.
Alta Vista Thermas - OFICIAL is an ideal destination for family vacations, boasting an environment that welcomes guests of all ages. The hotel is highly family-friendly and features a cozy, awesome pool with heating, particularly suitable for children. Families rave about the excellent breakfast and the spacious, comfortable rooms that can easily accommodate a family of four or more.
The hotel ensures an enjoyable stay with a multitude of activities tailored for kids, including a well-maintained children's pool, fun entertainment and numerous children's activities throughout the day. Parents praise the hotel's perfect location and leisure options, highlighting the super fun entertainment team and the numerous children's programs that keep young guests smiling and engaged.
The staff receives accolades for their friendliness and exceptional service, contributing to the family-oriented ambiance. The hotel also offers an excellent cost-benefit ratio for those traveling with children with kids up to 12 years old staying free.
Despite the overwhelmingly positive feedback, there are isolated mentions of discomfort impacting young children’s experience. Nonetheless, the pleasant children's area, a great playground and the well-structured water park make Alta Vista Thermas a highly recommended destination for family vacations, promising guaranteed fun and a relaxing atmosphere for everyone.
Alta Vista Thermas - OFICIAL is often praised for its great service, excellent structure and well-maintained facilities. The cleanliness is consistently highlighted as a strong point, contributing to an overall positive guest experience. The pools and entertainment options are particularly commendable, adding to the comfort and enjoyment of visitors. Guests often mention that the hotel provides great value for money, making it a high-standard accommodation with a solid cost-benefit ratio.
However, some areas could use improvement to meet the expectations of a four-star rating. The elevator maintenance has been pointed out as insufficient and the apartment standards are described as reasonable but somewhat simple for a resort. Breakfast and food options were also deemed limited for a hotel of this caliber. While the structure and amenities are top quality, there's a sentiment that calling it a four-star might be slightly generous; it could be more accurately described as a "flat."
Despite these critiques, many guests find that the positives, such as the overall experience and cost-benefit, significantly outweigh any cons, leading to an appreciable stay at Alta Vista Thermas - OFICIAL.
Alta Vista Thermas offers a remarkable outdoor pool experience, consistently praised for its numerous clean and well-maintained pools. The hotel features a variety of thermal and heated pools, available at different temperatures to suit all preferences. Guests appreciate the convenience and comfort offered by the pool area, which is spacious and well-equipped with lounge spaces. The facility includes both outdoor and covered pools, ensuring a pleasant swim in any weather.
The pools are frequently highlighted for their cleanliness and high temperature, perfect for a relaxing soak. Families find the varied pool options especially appealing with dedicated children's pools and entertainment staff adding to the fun. An added bonus is the free access to nearby water parks, enhancing the overall guest experience. Despite one mention of cleanliness declining in the afternoons, the overall consensus is that the pool facilities are wonderful and contribute significantly to the hotel's appeal.
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Location
The establishment sits in a relatively quiet neighborhood, ensuring a peaceful stay away from the city's hustle and bustle. However, some guests have pointed out that its distance from the heart of the city necessitates having a car. The distance, though manageable for drivers, can be a minor inconvenience for those who prefer walking, especially for families with children.
Despite a few mentions of poor cell phone signal and the challenging local taxi/uber service, the overall consensus highlights the location's advantages. The combination of spacious accommodations, good service, pleasant surroundings and the ease of vehicle access makes Alta Vista Thermas a well-regarded choice for both relaxation and convenience. The hotel's proximity to parks and recreational facilities is also noted positively by visitors, further enhancing its appeal for weekend getaways and family vacations.
Breakfast
Guests frequently commend the taste and quality of the breakfast, mentioning that it includes many choices and is perfect for those on half or full board. The hotel staff serving breakfast are described as polite and attentive, further enhancing the dining experience.
However, some reviews mention the need for improvement in variety, noting that the breakfast can become repetitive over longer stays. A few guests remarked on the lack of certain items like natural juice, as well as occasional delays in replenishment and quality fluctuations. Despite these criticisms, most guests still describe the breakfast as very good with many willing to overlook minor shortcomings due to the overall positive experience.
In summary, the breakfast at Alta Vista Thermas is predominantly praised for its taste, variety and quality, making it a strong feature of the hotel, though consistent improvements in variety and replenishment could elevate guest satisfaction even higher.
Dinner
However, there is a notable concern regarding variety. Some guests observe that the dinner menu tends to be repetitive with limited options and little diversity. The affordability of the meal packages is generally appreciated, but some guests feel that the prices for individual dishes and drinks can be quite steep, especially when considering the repetitive nature of the menu.
Service quality receives positive mentions with excellent and great service highlighted by several reviewers. Yet, there were some less favorable comments about the bar and restaurant cleanliness, as well as occasional issues with the flavor and seasoning of the food.
In conclusion, while the dinner offerings at Alta Vista Thermas - OFICIAL are largely praised for their taste and quality, there are areas for improvement, particularly in terms of menu variety and pricing.
Rooms
Many guests noted the modern and new infrastructure, including new furniture and ample space, which contributes to a cozy and relaxing stay. The rooms are also well-divided and include useful amenities like microwaves and brand new minibars. While certain aspects, such as the small size of the bathrooms and occasional room cleaning issues, were mentioned, these did not significantly detract from the overall positive experience.
The hotel's spaciousness extends to features like large balconies and well-furnished living areas, making the accommodations both practical and inviting. Some guests did note occasional noise and the need for improved clarity on services like room cleaning and pre-paid consumption cards. Despite these minor inconveniences, the overall feedback highlights the high levels of comfort, cleanliness and spaciousness that make Alta Vista Thermas a desirable destination for travelers seeking quality accommodation.
Beds
However, some guests noted inconsistencies in bed firmness with a few finding them either too hard or too soft. A handful of reviews pointed out that some beds, including sofa beds, could be uncomfortable and a few mentioned issues with cleanliness, such as stained or worn-out sheets. The hotel offers comfortable mattresses and well-maintained furniture, suggesting overall good quality but with occasional drawbacks.
In summary, while the beds at Alta Vista Thermas OFICIAL generally provide a comfortable stay, guests' experiences can vary depending on personal preferences and specific room conditions.
Cleanliness
The hotel's pools deserve special recognition, frequently described as warm, clean and well-maintained. Guests appreciate the daily water changes which help maintain a hygienic and pleasant swimming experience. The overall cleanliness extends to the hotel's entire environment, creating an orderly and sanitary atmosphere.
On the downside, there are occasional criticisms regarding specific cleaning lapses. Some guests reported issues with the cleanliness of certain areas during their stay, especially in the recreational sector and shared bathrooms. A few mentioned the lack of room cleaning over multiple days or that the cleaning service was not provided at all, which was sometimes attributed to pandemic-related adjustments.
Despite a few mentioned shortcomings, the general consensus leans heavily towards positive remarks with the service, accommodation quality and particularly the cleanliness being repeatedly lauded. The attentive and polite staff further enhance the overall guest experience, rounding out a generally favorable impression of Alta Vista Thermas.
Staff
The housekeeping team is noted for its efficiency and the overall management is described as supportive and proactive. Guests appreciate that the staff is always available, ready to assist and courteous, enhancing the overall hospitality experience. While the majority of the feedback is positive, there are occasional remarks about less satisfactory experiences, such as the reception service lacking warmth and minor lapses in providing information.
Overall, the hotel staff's dedication to guest satisfaction stands out as a highlight, making the hospitality at 'Alta Vista Thermas - OFICIAL' highly regarded.
Wi-Fi
Gym
Pool
The hotel offers a solid selection of pools, including options specifically for children, although there were some remarks about the children's pool being unavailable on occasion. Guests also enjoyed the regular pool activities and entertainment provided, adding to the overall enjoyable experience. The pool area is well-organized and family-friendly, further enhancing its appeal.
However, some reviews did note that the pools can become crowded and there are occasional maintenance and cleanliness issues. A few guests found the water temperature to be uncomfortably hot at times. Despite these minor drawbacks, the positive feedback generally outweighs the negatives, making the pool area a strong feature of the hotel. Overall, the heated and clean pools, combined with pleasant surroundings and attentive staff, make for a satisfying experience at Alta Vista Thermas - OFICIAL.
Parking
Family
The hotel ensures an enjoyable stay with a multitude of activities tailored for kids, including a well-maintained children's pool, fun entertainment and numerous children's activities throughout the day. Parents praise the hotel's perfect location and leisure options, highlighting the super fun entertainment team and the numerous children's programs that keep young guests smiling and engaged.
The staff receives accolades for their friendliness and exceptional service, contributing to the family-oriented ambiance. The hotel also offers an excellent cost-benefit ratio for those traveling with children with kids up to 12 years old staying free.
Despite the overwhelmingly positive feedback, there are isolated mentions of discomfort impacting young children’s experience. Nonetheless, the pleasant children's area, a great playground and the well-structured water park make Alta Vista Thermas a highly recommended destination for family vacations, promising guaranteed fun and a relaxing atmosphere for everyone.
4 Star
However, some areas could use improvement to meet the expectations of a four-star rating. The elevator maintenance has been pointed out as insufficient and the apartment standards are described as reasonable but somewhat simple for a resort. Breakfast and food options were also deemed limited for a hotel of this caliber. While the structure and amenities are top quality, there's a sentiment that calling it a four-star might be slightly generous; it could be more accurately described as a "flat."
Despite these critiques, many guests find that the positives, such as the overall experience and cost-benefit, significantly outweigh any cons, leading to an appreciable stay at Alta Vista Thermas - OFICIAL.
Outdoor Pool
The pools are frequently highlighted for their cleanliness and high temperature, perfect for a relaxing soak. Families find the varied pool options especially appealing with dedicated children's pools and entertainment staff adding to the fun. An added bonus is the free access to nearby water parks, enhancing the overall guest experience. Despite one mention of cleanliness declining in the afternoons, the overall consensus is that the pool facilities are wonderful and contribute significantly to the hotel's appeal.
Yes, Alta Vista Thermas - OFICIAL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Alta Vista Thermas - OFICIAL.
No, Alta Vista Thermas - OFICIAL doesn't allow dogs.
Yes, parking facilities are available at Alta Vista Thermas - OFICIAL.
Yes, Alta Vista Thermas - OFICIAL has a gym.
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