Kuala Lumpur3.14242600,
101.71058800,
A2817, East Tower, No. 1, Jalan Imbi, Bukit Bintang,(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Suites at Times Square KL by Robinsons have garnered positive reviews primarily for their prime location, convenience and enjoyable amenities. Situated in the heart of Kuala Lumpur, this accommodation offers direct access to the Imbi monorail and multiple shopping malls, ensuring easy transportation and retail experiences. Guests appreciate the central location, which is surrounded by numerous dining options and major attractions like Bukit Bintang and KLCC, making it an ideal choice for both leisure and business travelers. The stunning views of Kuala Lumpur from the rooms, particularly the iconic Twin Towers and cityscape, enhance the overall experience.
The suites are praised for their spaciousness and comfort, making them well-suited for families and groups. Guests frequently mention the exceptional views, clean environments and well-equipped rooms. While some have noted minor issues such as insufficient lighting or slight concerns about cleanliness, these are generally outweighed by the positive aspects such as comfortable beds and ample room space. The staff receive high commendations for their helpfulness and friendliness, contributing to a pleasant stay. Individual staff members, like Mr. Rana, are frequently highlighted for their exceptional service.
Cleanliness has received mixed reviews; some guests noted issues with insects and cleanliness in certain areas like the kitchen floors and bathrooms. However, the non-smoking rooms, overall suite cleanliness and the beautiful pool have been favorably highlighted, underscoring the comfort and value offered. In terms of parking, guests found it to be a significant drawback due to the lack of designated spaces and expensive hourly rates, though a few mentioned affordable flat-rate options.
In summary, The Suites at Times Square KL by Robinsons are celebrated for their excellent location, spacious and comfortable rooms and attentive staff, making them a desirable option for travelers seeking convenience and a touch of luxury in Kuala Lumpur. However, potential visitors might need to consider the parking situation as a minor inconvenience. Show more
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Categories
Apartment near Nightlife Spots
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Accessible Apartment
Apartment with Outdoor Pool
Apartment with Children's Pool
Room Types
Studio ApartmentFitted with complimentary WiFi access, the studio apartment features living and dining areas and a kitchenette with a microwave and fridge. The private bathroom offers bath and shower facilities and a hairdryer. City views can also be enjoyed.
Superior ApartmentFitted with complimentary WiFi access, the apartment features living and dining areas and a kitchenette with a microwave and fridge. The private bathroom offers bath and shower facilities and a hairdryer. City views can also be enjoyed.
This apartment offers additional space.
Two-Bedroom ApartmentFitted with complimentary WiFi access, the apartment features living and dining areas and a kitchenette with a microwave and fridge. The private bathroom offers bath and shower facilities and a hairdryer. City views can also be enjoyed.
This apartment features additional space and comes with 2 bedrooms.
Apartment with Pool View This apartment features a pool with a view, hot tub and sauna. This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as garden views. The unit has 2 beds.
Deluxe StudioGuests will have a special experience as this studio offers a pool with a view, a hot tub and a sauna. Providing free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a bidet. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The spacious air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a seating area, a dining area as well as city views. The unit offers 1 bed.
Deluxe One-Bedroom Apartment with City ViewThis apartment features a pool with a view, hot tub and sauna. This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that has a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment features a TV with cable channels, a washing machine, soundproof walls, a seating area as well as mountain views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Suites at Times Square KL by Robinsons offer a prime location highly praised by guests for its convenience and accessibility. Situated in the heart of Kuala Lumpur, this accommodation boasts direct access to the Imbi monorail and various shopping malls, making transportation and retail therapy hassle-free. The central location provides a plethora of dining options within the property's vicinity. Guests appreciate the attractive, secure and spacious environment with many highlighting the stunning views of Kuala Lumpur from their rooms. The easy walk from the lobby into the connected mall further enhances the experience, providing seamless access to shopping and dining. Overall, travelers find the hotel's location excellent for its strategic placement near key attractions like Bukit Bintang and the monorail, ensuring a comfortable and enjoyable stay.
Rooms
The Suites at Times Square KL by Robinsons boasts rooms that are praised for their comfort and spaciousness, making it a suitable choice for families and groups. Guests frequently highlight the excellent views, particularly of the iconic Twin Towers and city lights, which add a special touch to their stay. The rooms are described as clean and well-equipped, providing all standard hotel amenities. The beds receive notable mentions for their comfort, even accommodating families with young children.
While some reviews mention a lack of lighting in certain suites, the impressive views seem to compensate for this minor drawback. The size of the rooms is consistently appreciated, being large enough to ensure a relaxing and private experience. Additionally, visitors appreciate the responsiveness of the staff and the strategic location, which offers convenient access to sites like KLCC and Pavilion.
Certain reviews note that while the rooms are mostly clean and well-maintained, they might not meet the highest standards of cleanliness or appear somewhat dated. Nevertheless, the overall sentiment leans toward satisfaction with the accommodations. The combination of beautiful views, spacious interiors and convenient location make The Suites at Times Square KL by Robinsons a commendable option for travelers seeking comfort and a touch of luxury in Kuala Lumpur.
Cleanliness
The reviews for 'The Suites at Times Square KL by Robinsons' indicate a mixed sentiment regarding the cleanliness of the hotel. On the positive side, guests frequently praised the spacious and comfortable nature of the apartments, often describing their experience as splendid and conducive to a good night's sleep without disturbances. Non-smoking rooms were highlighted as particularly clean with several mentions of the suite's overall cleanliness and comfort being top-notch. Guests also appreciated the affordability of the suites, noting that the value far exceeded that of typical two-star hotels, reaching near four-star quality.
However, not all feedback was favorable. Some reviewers reported issues with cleanliness, mentioning the presence of small insects, cockroaches and persistent wetness on the bathroom floor. Other complaints involved a sticky kitchen floor and occasional unpleasant smells in the toilet. Despite these issues, other parts of the accommodation like the bathrooms received positive remarks for being clean and tidy. Lastly, the hotel's beautiful pool was an oft-praised feature that contributed to the overall comfort and satisfaction of the stay, offering a pleasant contrast to the more critical cleanliness observations.
Staff
The Suites at Times Square Kuala Lumpur provides an accommodating and attentive experience, thanks to an overall positive reception of the staff. Guests frequently compliment the team for their helpfulness and kindness, demonstrating a strong commitment to ensuring a pleasant stay. Notable mentions include Mr. Rana, praised for his exceptional service and another staff member who assisted guests directly from the parking lot. The friendliness and cooperation of the staff are evident with many highlighting their cheerful and courteous nature. Despite a few mentions of some staff not being particularly friendly, the majority of reviews reflect a professional and accommodating team, making the guests' stay seamless with management effectively meeting various guest needs, even during late arrivals.
Parking
Located in a prime area, The Suites at Times Square KL by Robinsons offers guests convenient access to nearby malls, dining options and public transportation all within walking distance. However, parking presents a few challenges. Guests noted there is no designated or private parking space specifically for the units and the parking rates in the area tend to be expensive since they are calculated hourly. While one guest mentioned a flat rate parking option that was cheap, this was an exception rather than the norm. Additionally, some reviews highlighted difficulties in finding parking and the considerable distance from the parking area to the rooms. Overall, while the location offers fantastic accessibility to city attractions, parking remains a significant drawback for visitors.
Yes, The Suites at Times Square KL by Robinsons has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at The Suites at Times Square KL by Robinsons.
No, The Suites at Times Square KL by Robinsons doesn't allow dogs.
Yes, parking facilities are available at The Suites at Times Square KL by Robinsons.
No, The Suites at Times Square KL by Robinsons doesn't have a gym.