Cusco-13.51773000,
-71.97307200,
388 Collacalle 388/interior(Show on Map)
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Summary of reviewsCusco Hostal Qolla Wasi is highly regarded for its prime location in the heart of Cusco, providing guests with convenient access to the city's main attractions, including Plaza de Armas, Qorikancha and the Sacsayhuamán Inca ruins. Situated in a peaceful neighborhood, the hostel offers a tranquil stay while being just minutes away from the vibrant city center. This advantageous location is complemented by clean, comfortable accommodations, warm showers and spacious rooms. Visitors appreciate the hostel's excellent value for money, along with the helpful nature of the staff, contributing to an overall pleasant experience.
Guests generally find the breakfast satisfying with highlights including fresh fruits, natural juices, delicious bread and Mate. The convenience of a boxed breakfast for early tours is also well-received. Although some reviews suggest a lack of variety and occasional poor quality, the effort in service, such as preparing breakfast early for tours, is frequently acknowledged.
The rooms at Cusco Hostal Qolla Wasi are often praised for their spaciousness and cleanliness with modern amenities such as comfortable beds, Netflix connections and good water pressure. Daily cleaning service and the provision of fresh towels enhance the stay. Some guests do note discrepancies between advertised photos and actual rooms, noise issues due to thin walls and occasional concerns with room odors and humidity. However, the majority of visitors deem the rooms a good value for money, given the prime location and overall comfort.
The hostel excels in cleanliness with guests frequently commending the spotless condition of the rooms and the consistent maintenance. Daily cleaning, fresh towels and bed linens are regularly provided. While minor cleanliness issues in bathrooms are occasionally mentioned, they are notably outnumbered by positive feedback.
The staff at Cusco Hostal Qolla Wasi receive high praise for their friendliness, helpfulness and professionalism. Names such as René, Noé, Shayla and Rómulo are often highlighted for their exceptional service. The staff's willingness to assist with luggage, tour bookings and early departures by preparing packed breakfasts contribute significantly to a warm and welcoming atmosphere.
The complimentary WiFi service receives mixed reviews with some guests enjoying strong connectivity while others encounter issues, particularly on the upper floors and in specific rooms. The staff's efforts to address and fix internet problems are appreciated, though performance can be inconsistent.
Beds are generally considered very comfortable, contributing to a restful night's sleep. Good-quality bed linen and the clean, spacious rooms further enhance this experience. However, experiences with bed comfort are not universally positive with some guests finding mattresses too soft or deformed.
Overall, Cusco Hostal Qolla Wasi offers a strategic location, clean and comfortable accommodations, commendable staff service, satisfactory breakfast options and mostly reliable amenities, making it a highly recommended base for both short and extended stays in Cusco. Show more
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Categories
Bed & Breakfast with Free Wi-Fi
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Guest Reviews
Location
Cusco Hostal Qolla Wasi boasts an exceptional location in the heart of Cusco, making it an ideal choice for travelers seeking convenience and access to the city's main attractions. Situated just a short walk, typically around 10 minutes, from the bustling Plaza de Armas, guests find themselves within close proximity to many of the city's historic sites, shops and eateries. This central positioning also means that notable landmarks like Qorikancha and the Sacsayhuamán Inca ruins are easily accessible.
Despite its centrality, the hostel resides in a peaceful neighborhood, ensuring tranquility while still offering the convenience of being mere minutes away from the vibrant city center. The hostel's advantageous location is complemented by clean and comfortable accommodations, featuring warm showers and spacious rooms. Guests have frequently highlighted the hostel's impeccable cleanliness and the helpful nature of the staff, adding to the overall pleasant experience.
Moreover, visitors appreciate the hostel’s excellent value for money, citing both its reasonable pricing and the quality of amenities offered. The combination of a strategic location and superior service makes Cusco Hostal Qolla Wasi a highly recommended base for both short and extended stays in Cusco.
Breakfast
Cusco Hostal Qolla Wasi offers a range of breakfast experiences that have generally been well-received by guests, though opinions vary. Many reviewers appreciated the simple yet tasty breakfast, often describing it as good or very good. Fresh fruits, natural juices, delicious bread and Mate were highlights for several guests. The inclusion of a boxed breakfast for early tours was also a notable convenience appreciated by travelers.
However, some guests felt the breakfast offerings were somewhat basic and lacked variety with suggestions for more options like different types of bread and eggs. A few found the quality poor and repetitive. Despite these criticisms, the effort in service, such as preparing breakfast early for tours, was frequently acknowledged. Overall, while the breakfast at Cusco Hostal Qolla Wasi may not be luxurious, it provides a satisfactory start to the day for most visitors.
Rooms
Cusco Hostal Qolla Wasi offers guests a mix of experiences when it comes to their rooms. Many reviews highlight the spaciousness and cleanliness of the rooms, which are often described as cozy and comfortable. Several guests appreciate the comfortable beds and modern amenities, including available Netflix connections and consistently good water pressure and temperature. The hostel's central location also appears to be a valuable advantage, providing easy access to Plaza de Armas and offering pleasant views of the city and mountains.
The staff is frequently praised for their friendliness and helpfulness, enhancing the overall experience for many visitors. The daily cleaning service ensures a tidy environment and some rooms even come with small conveniences like packed breakfasts and hot water for tea or coffee.
However, not all feedback is positive. A number of complaints cite discrepancies between the advertised photos and the actual rooms, noting that some rooms are smaller and older-looking than expected. Noise seems to be a recurring issue with thin walls and poor soundproofing allowing disturbances from neighbors and hallway activities to affect the quality of sleep. A few guests mentioned issues with room odors, humidity and occasional problems with bathroom cleanliness and facilities.
Despite these challenges, the majority of visitors find the rooms to be a good value for money, especially considering the prime location and the overall comfort provided. For those seeking a clean, comfortable and centrally located stay in Cusco, Hostal Qolla Wasi seems to be a popular choice with several amenities that cater to both short-term and extended stays.
Beds
The bed situation at Cusco Hostal Qolla Wasi garners mostly positive feedback from guests. Numerous reviews consistently praise the beds as being very comfortable, making for a restful night's sleep. Many guests also appreciate the cleanliness and size of the rooms, which complement the comfort of the beds. The presence of good-quality bed linen enhances this experience, contributing to an overall sense of coziness.
However, it should be noted that experiences with bed comfort are not universally positive. Several guests mentioned that some mattresses were deformed or too soft, resulting in a less satisfactory sleep. The size of the beds, particularly for couples, was another concern raised by a few guests. There were also occasional reports of beds making noise and being unstable.
In conclusion, while most guests find the beds at Cusco Hostal Qolla Wasi very comfortable and the rooms clean and spacious, potential visitors might want to inquire about bed types and room specifics to ensure they meet personal preferences and needs.
Cleanliness
Cusco Hostal Qolla Wasi receives high praise for its exceptional cleanliness. Multiple guests commend the hostel's spotless rooms, emphasizing that the accommodations are consistently well-maintained and organized. Visitors highlight the modern and recently renovated facilities which contribute to a comfortable stay. The staff, known for their friendly demeanor, ensures daily room cleaning with fresh towels and bed linens provided regularly.
Several reviews note the spaciousness of the rooms and bathrooms, adding to the comfort factor of the stay. The hostel's strategic location, just a short walk from the city center, makes it an appealing choice for travelers who value accessibility and convenience.
While the majority of feedback underscores the meticulous cleanliness, a handful of reviews did point out occasional issues, such as minor bathroom cleanliness problems or slight mold. However, these comments are notably outnumbered by the positive feedback. Overall, guests highly recommend Cusco Hostal Qolla Wasi for its impressive hygiene standards, welcoming staff and convenient location.
Staff
The guest reviews for Cusco Hostal Qolla Wasi consistently highlight the exceptional quality of the staff’s service. Words like friendly, helpful, kind and attentive frequently appear in the feedback. Names such as René, Noé, Shayla and Rómulo are singled out for their outstanding efforts and dedication to ensuring guests have a positive experience. The staff's willingness to assist with luggage, tour bookings and early departures by preparing packed breakfasts add to the feeling of being well cared for.
The hostel's atmosphere is described as cozy and comfortable with the staff making guests feel at home. Reviews underline the staff’s consistent smiles, warm treatment and professional behavior. They are also praised for their efficiency, ability to organize tours and eagerness to assist with any needs, further enhancing the overall experience.
Despite some criticisms about the staff’s communication and occasional lapses in promised services like breakfast packages, the overwhelming sentiment is one of commendation for their friendly disposition and exceptional hospitality. Staff members have left a lasting impression on guests, often making their stay memorable and enjoyable.
In summary, Cusco Hostal Qolla Wasi boasts a team that is friendly, kind and always striving to go the extra mile, contributing significantly to the warm and welcoming atmosphere that guests appreciate.
Wi-Fi
Cusco Hostal Qolla Wasi offers complimentary WiFi throughout the property. While some guests have experienced a perfect and strong connection, others have encountered issues, particularly on the upper floors and in specific rooms like the two-bedroom apartments. The WiFi quality varies with some reviewers appreciating good connectivity, especially in common areas, while others noted slow speeds, frequent drops and intermittent outages. The staff's efforts to address and fix the internet problems were mentioned positively, though it seems the performance can be inconsistent. Overall, the WiFi service may require patience or planned use in stronger signal areas within the hostel.
No, Cusco Hostal Qolla Wasi doesn't have any pool.
No, a spa isn't available at Cusco Hostal Qolla Wasi.
No, Cusco Hostal Qolla Wasi doesn't allow dogs.
No, parking facilities aren't available at Cusco Hostal Qolla Wasi.