LES TOITS DU VIEUX-PORT
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Summary of reviewsLES TOITS DU VIEUX-PORT enjoys an enviable location in the heart of Marseille, mere steps from the iconic Old Port. Guests appreciate the convenience of being within walking distance to numerous attractions, cafes, and restaurants, as well as the easy access to public transport. The hotel's strategic position offers guests a unique urban experience paired with scenic waterfront views, making it an excellent base for exploring Marseille's historical and vibrant center.
Guests laud the hotel's commitment to cleanliness, describing the accommodations as immaculate and well-equipped. The rooms and apartments are consistently noted for their spotless condition, complete with amenities such as Nespresso coffee machines and essential kitchen supplies. This attention to detail creates a pleasant and comfortable environment. Additionally, the quiet interior design complements its central location, making it suitable for both leisure and business travelers.
The staff at LES TOITS DU VIEUX-PORT are frequently praised for their friendliness and attentiveness. Guests appreciate the professional and kind interactions with the team, highlighting effective communication and swift responses to needs, such as prompt towel deliveries. Despite occasional delays in communication, the staff's dedication and courtesy significantly enhance the guest experience, ensuring a pleasant stay.
However, the hotel's Wi-Fi service often leaves room for improvement, with guests frequently encountering connectivity issues. These challenges have led some to rely on their own data, as support responses appear lacking. Despite this, the majority of guests express satisfaction with their overall stay.
Bed comfort is usually well-received, with guests complimenting the quality of the mattresses, pillows, and bedding, which contributes to restful sleep. While some minor issues regarding initial sheet cleanliness and bed firmness for certain guests are noted, the hotel's responsive staff and generally cozy accommodations ensure a comfortable experience for most visitors. Overall, the combination of a prime location, cleanliness, friendly staff, and comfortable beds contributes to a largely positive experience at LES TOITS DU VIEUX-PORT.
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Guests laud the hotel's commitment to cleanliness, describing the accommodations as immaculate and well-equipped. The rooms and apartments are consistently noted for their spotless condition, complete with amenities such as Nespresso coffee machines and essential kitchen supplies. This attention to detail creates a pleasant and comfortable environment. Additionally, the quiet interior design complements its central location, making it suitable for both leisure and business travelers.
The staff at LES TOITS DU VIEUX-PORT are frequently praised for their friendliness and attentiveness. Guests appreciate the professional and kind interactions with the team, highlighting effective communication and swift responses to needs, such as prompt towel deliveries. Despite occasional delays in communication, the staff's dedication and courtesy significantly enhance the guest experience, ensuring a pleasant stay.
However, the hotel's Wi-Fi service often leaves room for improvement, with guests frequently encountering connectivity issues. These challenges have led some to rely on their own data, as support responses appear lacking. Despite this, the majority of guests express satisfaction with their overall stay.
Bed comfort is usually well-received, with guests complimenting the quality of the mattresses, pillows, and bedding, which contributes to restful sleep. While some minor issues regarding initial sheet cleanliness and bed firmness for certain guests are noted, the hotel's responsive staff and generally cozy accommodations ensure a comfortable experience for most visitors. Overall, the combination of a prime location, cleanliness, friendly staff, and comfortable beds contributes to a largely positive experience at LES TOITS DU VIEUX-PORT.
Aparthotel with Free Wi-Fi
Small Aparthotel
4-Star Aparthotel
Guest Reviews
LES TOITS DU VIEUX-PORT boasts a prime location in the vibrant heart of Marseille, just steps away from the iconic Old Port. Visitors can enjoy the convenience of reaching numerous attractions, cafes, restaurants, and public transport effortlessly on foot. The proximity to the harbor offers guests a unique blend of urban exploration and scenic waterfront views.
The hotel is praised for its cleanliness and modern design, providing guests with chic and well-equipped accommodations. Despite its central locale, which allows easy access to the city's main sites, the apartments maintain a level of quiet comfort, making it an ideal choice for both leisure and business travelers.
Guests commend the property's exceptional geographic position, emphasizing that its strategic placement behind the old harbor offers an unforgettable experience. For those eager to dive into the local culture, LES TOITS DU VIEUX-PORT serves as an excellent base for discovering the historical charm and lively atmosphere of Marseille's city center.
Les Toits du Vieux-Port boasts a variety of experiences when it comes to beds, with many reviews focusing on their comfort. In general, guests praise the bedding quality, highlighting super comfortable beds, impressive pillows, and soft bedding. Many travelers report having enjoyable sleeps thanks to the comfortable mattresses. Additionally, some guests appreciated the hotel’s responsiveness by providing a new mattress when needed.
However, a few guests shared concerns about certain aspects such as beds being too soft or not suitable for taller individuals. Some noted issues with mattress springs being uncomfortable, noisy plastic covering, and initial cleanliness of the sheets. Despite these drawbacks, the accommodations seem to predominantly provide a cozy and restful experience for most guests, bolstered by the comfort of bedding materials and responsive staff in addressing issues.
The reviews for Les Toits du Vieux-Port prominently highlight the hotel's exceptional commitment to cleanliness. Guests repeatedly praised the accommodations as being very clean and well-equipped, often noting the spotless condition of the rooms and apartments. The establishment is characterized by its immaculate white towels and overall sparkling cleanliness, which creates a pleasant and comfortable atmosphere for visitors. The addition of amenities such as a Nespresso coffee machine and thoughtfully provided essentials like tea capsules, salt, pepper, and dishwashing liquid add to the functionality and convenience of the spaces.
Further enhancing the appeal of Les Toits du Vieux-Port is its advantageous location near the waterfront and the old port. Visitors appreciated the hotel's central position, making it easy to explore the surrounding area. Combined with the cleanliness and excellent setup of the apartments, guests frequently commended the overall experience, recommending the hotel and noting the comfortable beds and cozy environment.
Overall, Les Toits du Vieux-Port stands out for its impeccable cleanliness and strategic location, providing guests with a clean, functional, and well-decorated space that guarantees comfort and convenience during their stay.
At LES TOITS DU VIEUX-PORT, the staff is consistently praised for their friendliness and attentiveness. Guests frequently highlight the pleasant interactions with the landlord and staff members, emphasizing their kind and professional approach. Communication stands out as a strong point, with effective and quick exchanges via various channels like WhatsApp, SMS, and Booking. The host’s responsiveness is appreciated, with several reviewers noting prompt support for their needs, such as swift towel deliveries. However, there are suggestions for improvement in response times from the help desk, despite the staff’s availability.
The courtesy and attentiveness of the staff greatly contribute to the positive atmosphere of the hotel, enhancing the overall experience for guests. Despite occasional communication hiccups, the majority of visitors express satisfaction with how their concerns are addressed swiftly and professionally, ensuring a pleasant and enjoyable stay.
LES TOITS DU VIEUX-PORT faces challenges with its Wi-Fi service. Guests frequently encounter issues, with connections often unavailable or unreliable. Some have resorted to using their own data or trying alternative methods to access the internet. Despite attempts to reach out for support, responses seem to be lacking. Overall, the Wi-Fi service at this establishment leaves much to be desired, with many guests expressing dissatisfaction due to connectivity woes during their stay.
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Location
The hotel is praised for its cleanliness and modern design, providing guests with chic and well-equipped accommodations. Despite its central locale, which allows easy access to the city's main sites, the apartments maintain a level of quiet comfort, making it an ideal choice for both leisure and business travelers.
Guests commend the property's exceptional geographic position, emphasizing that its strategic placement behind the old harbor offers an unforgettable experience. For those eager to dive into the local culture, LES TOITS DU VIEUX-PORT serves as an excellent base for discovering the historical charm and lively atmosphere of Marseille's city center.
Beds
However, a few guests shared concerns about certain aspects such as beds being too soft or not suitable for taller individuals. Some noted issues with mattress springs being uncomfortable, noisy plastic covering, and initial cleanliness of the sheets. Despite these drawbacks, the accommodations seem to predominantly provide a cozy and restful experience for most guests, bolstered by the comfort of bedding materials and responsive staff in addressing issues.
Cleanliness
Further enhancing the appeal of Les Toits du Vieux-Port is its advantageous location near the waterfront and the old port. Visitors appreciated the hotel's central position, making it easy to explore the surrounding area. Combined with the cleanliness and excellent setup of the apartments, guests frequently commended the overall experience, recommending the hotel and noting the comfortable beds and cozy environment.
Overall, Les Toits du Vieux-Port stands out for its impeccable cleanliness and strategic location, providing guests with a clean, functional, and well-decorated space that guarantees comfort and convenience during their stay.
Staff
The courtesy and attentiveness of the staff greatly contribute to the positive atmosphere of the hotel, enhancing the overall experience for guests. Despite occasional communication hiccups, the majority of visitors express satisfaction with how their concerns are addressed swiftly and professionally, ensuring a pleasant and enjoyable stay.
Wi-Fi
No, LES TOITS DU VIEUX-PORT doesn't have any pool.
No, a spa isn't available at LES TOITS DU VIEUX-PORT.
No, LES TOITS DU VIEUX-PORT doesn't allow dogs.
No, parking facilities aren't available at LES TOITS DU VIEUX-PORT.
No, LES TOITS DU VIEUX-PORT doesn't have a gym.
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