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Summary of reviewsThe Hi-Way Host Motel in Pasadena offers a convenient location that has consistently been praised by guests. Positioned near key attractions like the Rose Bowl and various shops, it provides easy access to the freeway, train station, and nearby car dealerships. This makes it a favorable choice for travelers seeking accessibility. Additionally, the motel offers ample free parking, with secure gated facilities that enhance safety and allow guests to park directly in front of their rooms, a convenience highly regarded by many.
Rooms at the motel are noted for their spaciousness, catering well to budget-conscious travelers. Guests largely appreciate the cleanliness and quiet ambiance, complemented by features such as refrigerators and microwaves for added convenience during longer stays. The older charm of the decor does not detract from a generally comfortable experience, even if some acknowledge minor maintenance issues and dated aspects. Overall, the comfort of the rooms, particularly the mattresses, aligns with expectations of affordability.
The staff at Hi-Way Host Motel is often commended for their helpfulness and friendliness, contributing positively to the motel's welcoming atmosphere. While there are critiques of moments of unresponsiveness and isolated instances of rudeness, the staff's kindness and attentiveness are generally appreciated and enhance the quality of the stay.
Cleanliness at the motel presents a varied picture, with some guests highlighting the commendable hygiene in rooms and restrooms. However, others have noted areas for improvement, mentioning issues such as dirty bedding and damaged fixtures, which detract from the overall guest experience. Enhanced housekeeping efforts could help address these concerns and improve the impression of cleanliness throughout the property.
Though the beds receive mixed feedback, with specific mentions of comfort and size being positive, there are concerns about cleanliness and support, with a few guests mentioning bed bugs and uncomfortable pillows. These concerns suggest a need for better maintenance and consideration of bedding quality, despite some guests finding the beds comfortable and adequate for their stay.
Overall, the Hi-Way Host Motel offers a strategic location with convenient on-site parking, spacious accommodations, and generally positive interactions with staff, although it would benefit from improvements in cleanliness and bedding quality. Show more
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Categories
Motel with Parking
Cheap Motel
Accessible Motel
Room Types
Queen RoomThis air-conditioned room includes free Wi-Fi.
Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
5.9
Rated
Location
Nestled in Pasadena, the Hi-Way Host Motel boasts a prime location that consistently earns praise from its guests. Its proximity to key attractions, such as the Rose Bowl and various shops, make it an ideal choice for travelers seeking convenience in their accommodation. Guests appreciate its easy access to the freeway which simplifies exploration of the surrounding area. The motel is also close to a train station and is conveniently situated for those visiting car dealerships nearby. Parking is ample and free, offering the added benefit of secure on-site spaces, with some rooms providing direct access to parking right in front. The spacious and clean rooms are another highlight, featuring separate bathrooms and kitchen areas that further enhance the comfort of the stay. Additionally, guests consistently note the helpful and friendly staff, underscoring the welcoming atmosphere at this well-placed motel.
Rooms
The Hi-Way Host Motel offers spacious rooms that generally meet the basic needs of budget-conscious travelers. Guests have frequently noted the cleanliness of the rooms, with many appreciating the size and quiet ambiance. Each room comes equipped with a refrigerator and microwave, providing added convenience for those on longer stays. Though the property exudes an older charm, which is apparent in its furniture and decor, the rooms are generally well-ventilated and fresh. Despite some complaints regarding curtains and minor maintenance issues, the overall experience provides decent comfort for the price, especially with the comfortable mattresses. However, visitors should manage expectations concerning the dated nature of the rooms and some uneven aspects of cleanliness.
Beds
The beds at Hi-Way Host Motel receive mixed reviews from guests. On the positive side, some guests found the mattresses to be decently comfortable and appreciated the size of the beds, describing them as nice and big. However, concerns were raised about the cleanliness of bed sheets, with some guests indicating that the beds seemed to lack regular cleaning. Comfort is another area of concern, with several guests describing the beds as hard, noting that some felt like an aero bed with little support. Pillow quality also appears to be lacking, as some guests mentioned they found them almost non-existent. Additionally, issues such as bed bugs and a bed that moved were noted, suggesting a need for improved maintenance and attention to bedding quality. Despite these issues, there were still remarks about beds being comfortable, indicating a varied experience among the accommodations.
Cleanliness
Hi-Way Host Motel presents a diverse range of cleanliness experiences based on guest feedback. Some visitors have mentioned rooms and restrooms as being notably clean, with particular appreciation for the diligent efforts in maintaining hygiene. The overall ambiance in these cases was complimented for its attention to cleanliness. However, several reviews also highlight significant areas for improvement in the motel's cleanliness standards. Issues such as dirty floors, unclean bedding and bathrooms, and signs of damage throughout the rooms were commonly noted, detracting from the overall guest experience. Observations of neglected maintenance, such as thin walls leading to noise disturbances and malfunctioning fixtures, further impacted the comfort of the stay. A heightened attention to detail is needed in housekeeping to address these challenges and improve the impression of cleanliness throughout the property.
Staff
The staff at Hi-Way Host Motel has received mixed reviews, with positive remarks highlighting their helpfulness and friendliness. Guests who had the chance to interact with courteous members of the staff appreciated their kindness and patience. Notably, some staff were described as very friendly, contributing to a pleasant check-in experience. However, there are critiques about certain aspects, such as moments of unresponsiveness and instances of rude interactions. While some guests felt the service could be more proactive, others were satisfied with the staff's behavior and attentiveness. Overall, the staff has shown moments of warmth that have enhanced some guests' stays despite occasional lapses in service.
Parking
Visitors to the Hi-Way Host Motel in Pasadena often appreciate the availability of free parking on site. Guests frequently highlight the secure nature of the parking, mentioning features such as a gated facility and a parking security gate that enhances safety, particularly at night. The motel's strategic location in Pasadena further adds to its appeal, with some guests enjoying the convenience of parking directly in front of their rooms. However, despite the security and convenience, there are occasional mentions of limited parking spaces, which could be a consideration during peak times. Overall, the motel provides a well-regarded parking experience for many travelers.
No, Hi-Way Host Motel doesn't have any pool.
No, a spa isn't available at Hi-Way Host Motel.
No, Hi-Way Host Motel doesn't allow dogs.
Yes, parking facilities are available at Hi-Way Host Motel.