SureStay Plus by Best Western Reading North
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Summary of reviewsSureStay Plus by Best Western Reading North is highly regarded for its convenient and strategic location, providing easy access to major roads, downtown attractions, stores, restaurants and gas stations. Notably, its proximity to the Santander Performing Arts Center makes it an ideal spot for event attendees. Though the area feels slightly industrial and is near train tracks, the location remains practical for diverse travel needs.
Guests generally appreciate the breakfast offerings, which include a typical continental selection enhanced by items like bacon, eggs and a waffle maker. The breakfast staff receives praise for their service and many guests describe the breakfast as rich, hot, delicious and well-stocked until closing time. Some minor issues were noted, such as occasional cold eggs or shortages of certain items, but overall, the breakfast experience is favorably reviewed.
The rooms at SureStay Plus are well-received for their cleanliness, comfort and modern amenities. Guests frequently mention the comfortable beds, the spaciousness of the rooms and the aesthetically pleasing, newly remodeled bathrooms. The rooms are described as quiet and budget-friendly. Although occasional maintenance issues like worn furniture or smoke smells are mentioned, the general consensus is that the accommodations are solid, clean and comfortable, contributing to a pleasant stay.
Cleanliness is a standout feature with guests consistently praising the hotel's high standards. Both private rooms and shared spaces are well-maintained, adding to the overall clean and cozy atmosphere. The hotel also offers ample parking, hassle-free check-in and check-out processes and a friendly, polite staff that enhances the comfort and convenience of the stay.
The staff is one of the highlights of the hotel, frequently commended for their friendliness, helpfulness and accommodating nature. Desk staff are noted for their efficiency and professionalism and the service across all departments, from maintenance to breakfast preparation, is described as pleasant and efficient. Guests often feel a warm and welcoming atmosphere with some even suggesting they were made to feel like friends or family.
The beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while a few found them either too soft or too hard. Issues with mattress support rails and smaller pillows were occasionally mentioned, but the overall impression leans towards a comfortable sleeping experience.
In summary, SureStay Plus by Best Western Reading North delivers a positive guest experience with its convenient location, commendable breakfast, clean and comfortable rooms, high standards of cleanliness, friendly staff and generally comfortable beds, making it a practical and pleasant choice for travelers.
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Guests generally appreciate the breakfast offerings, which include a typical continental selection enhanced by items like bacon, eggs and a waffle maker. The breakfast staff receives praise for their service and many guests describe the breakfast as rich, hot, delicious and well-stocked until closing time. Some minor issues were noted, such as occasional cold eggs or shortages of certain items, but overall, the breakfast experience is favorably reviewed.
The rooms at SureStay Plus are well-received for their cleanliness, comfort and modern amenities. Guests frequently mention the comfortable beds, the spaciousness of the rooms and the aesthetically pleasing, newly remodeled bathrooms. The rooms are described as quiet and budget-friendly. Although occasional maintenance issues like worn furniture or smoke smells are mentioned, the general consensus is that the accommodations are solid, clean and comfortable, contributing to a pleasant stay.
Cleanliness is a standout feature with guests consistently praising the hotel's high standards. Both private rooms and shared spaces are well-maintained, adding to the overall clean and cozy atmosphere. The hotel also offers ample parking, hassle-free check-in and check-out processes and a friendly, polite staff that enhances the comfort and convenience of the stay.
The staff is one of the highlights of the hotel, frequently commended for their friendliness, helpfulness and accommodating nature. Desk staff are noted for their efficiency and professionalism and the service across all departments, from maintenance to breakfast preparation, is described as pleasant and efficient. Guests often feel a warm and welcoming atmosphere with some even suggesting they were made to feel like friends or family.
The beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep, while a few found them either too soft or too hard. Issues with mattress support rails and smaller pillows were occasionally mentioned, but the overall impression leans towards a comfortable sleeping experience.
In summary, SureStay Plus by Best Western Reading North delivers a positive guest experience with its convenient location, commendable breakfast, clean and comfortable rooms, high standards of cleanliness, friendly staff and generally comfortable beds, making it a practical and pleasant choice for travelers.
Hotel with Parking
Guests benefit from free parking available 24 hours a day. The hotel also provides accessible parking and free self-parking.
Accessible Hotel
This hotel offers accessible rooms with features for both mobility and hearing impaired guests. These include roll-in showers, grab bars in bathrooms, accessible toilets and wash basins, visual fire and smoke alarms, and visual notification devices for door knocks and phone calls.
3-Star Hotel
Provides comfortable rooms and a range of amenities, including complimentary breakfast. It offers a reliable and affordable option for travelers.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Guest Reviews
SureStay Plus by Best Western Reading North is frequently praised for its convenient and strategic location. Guests find it ideal for accessing main roads, making it a practical choice for travelers needing to reach various destinations with ease. Proximity to downtown offers additional benefits, providing easy access to stores, restaurants and gas stations. The hotel is centrally located near the Santander Performing Arts Center, making it a prime spot for visitors attending events. While some guests noted that the neighborhood feels slightly industrial and near train tracks, the overall consensus is that the location is highly suitable for diverse travel needs.
The breakfast at 'SureStay Plus by Best Western Reading North' receives generally positive feedback from guests. Many highlight its rich variety, hot and delicious items and the availability of a typical continental breakfast enhanced by options like bacon, eggs and a waffle maker. The staff attending breakfast is also praised as great. Some guests appreciated the breakfast for being well-stocked and served up until the closing time. However, there were a few mentions of certain shortcomings, such as the need for bacon to be drained, occasional cold eggs and running out of some fruit and bread items. Despite these minor issues, the overall impression of the breakfast is favorable with phrases like "wonderful breakfast," "great breakfast," and "excellent breakfast" being common.
SureStay Plus by Best Western Reading North offers rooms that generally meet guests' expectations for cleanliness and comfort. Many guests have noted the rooms are very clean, up-to-date and equipped with multiple amenities, making their stay comfortable. The beds are often highlighted for being very comfortable and the spaciousness of the rooms adds to the overall positive experience. The bathrooms, particularly the newly remodeled ones, stand out for their cleanliness and aesthetic appeal—some guests even describe them as the most gorgeous they've seen in a hotel. The rooms are also described as quiet and economical, contributing to a peaceful and budget-friendly stay.
However, there are occasional mentions of issues such as rooms being worn, smoke smells and some maintenance problems like a broken security lock or leaks in the shower. Despite these minor setbacks, the overall impression is that the hotel delivers a solid performance in providing clean, comfortable accommodations that are well-equipped for a pleasant stay. The addition of amenities like a small fitness room and the convenience of a full breakfast further enhance the guest experience.
The beds at SureStay Plus by Best Western Reading North received mixed reviews with a significant number of guests finding them comfortable and conducive to a good night's sleep. Many highlighted that the beds and pillows were comfy with terms like "comfortable bed" and "very comfortable and clean beds" frequently mentioned. Some particularly appreciated the firmer mattresses.
However, not all feedback was positive with a few guests describing the beds as either a bit too soft or uncomfortably hard. There were also occasional mentions of mattress support rails sticking out from the bed frame and pillows that were smaller than preferred. Despite these occasional drawbacks, the general consensus leans towards a pleasant and restful sleeping experience.
SureStay Plus by Best Western Reading North consistently receives praise for its high standards of cleanliness. Guests frequently note that the hotel, from the rooms to the bathrooms, is very clean and orderly. The property, including its facilities, is described as clean, comfortable and well-maintained. Visitors also appreciate the quiet and cozy atmosphere. Many reviews highlight specific aspects such as super clean rooms and beautiful bathrooms. Despite one mention of damp carpet in certain spots, overall impressions focus on the cleanliness and tidiness of both private and shared spaces. Additionally, the hotel provides a clean environment with ample parking and hassle-free check-in and check-out procedures, complemented by friendly and polite staff.
The reviews for the staff at SureStay Plus by Best Western Reading North highlight a consistently positive experience across various aspects of guest interaction. The staff is repeatedly described as friendly, helpful and accommodating, making the atmosphere warm and welcoming. Guests have noted the desk staff's efficiency and professionalism, while others singled out the front desk personnel for their exemplary conduct and great attitudes. The service provided by all staff members, from maintenance to cleaning to breakfast preparation, is praised for being pleasant and efficient. Guests felt a sense of camaraderie with some even expressing that the staff made them feel like friends and family. Overall, the combination of excellent customer service, cheerful and informative interactions and a genuinely supportive attitude from the staff contribute to a highly commendable guest experience.
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Location
Breakfast
Rooms
However, there are occasional mentions of issues such as rooms being worn, smoke smells and some maintenance problems like a broken security lock or leaks in the shower. Despite these minor setbacks, the overall impression is that the hotel delivers a solid performance in providing clean, comfortable accommodations that are well-equipped for a pleasant stay. The addition of amenities like a small fitness room and the convenience of a full breakfast further enhance the guest experience.
Beds
However, not all feedback was positive with a few guests describing the beds as either a bit too soft or uncomfortably hard. There were also occasional mentions of mattress support rails sticking out from the bed frame and pillows that were smaller than preferred. Despite these occasional drawbacks, the general consensus leans towards a pleasant and restful sleeping experience.
Cleanliness
Staff
No, SureStay Plus by Best Western Reading North doesn't have any pool.
No, a spa isn't available at SureStay Plus by Best Western Reading North.
No, SureStay Plus by Best Western Reading North doesn't allow dogs.
Yes, parking facilities are available at SureStay Plus by Best Western Reading North.
Yes, SureStay Plus by Best Western Reading North has a gym.
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