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Summary of reviewsIbis Canoas Shopping stands out as a prime accommodation choice due to its excellent location and myriad conveniences. Situated in the city center adjacent to Canoas Shopping Mall and Carrefour, the hotel offers easy access to a variety of dining, shopping and essential services. The safety and connectivity of the area are enhanced by nearby bars, supermarkets and a train station, making it an ideal spot for both business and leisure travelers. Close proximity to industries and the airport also facilitates inexpensive transportation options. Guests appreciate the hotel's comfortable and clean rooms, delicious breakfast, excellent service and pet-friendly policy, which together provide excellent value and an inviting atmosphere.
The breakfast offering at Ibis Canoas Shopping receives mixed but generally positive reviews. Many guests enjoy the variety and freshness of the items, which include a broad selection of fruits, breads, cakes, snacks, cereals, dairy products, eggs and hot dishes. Breakfast starts as early as 4:00 AM and continues until noon, accommodating early risers. However, some guests were disappointed to discover that breakfast was an additional cost and a few noted issues with the freshness of certain items.
Cleanliness at the hotel draws mixed feedback. On the positive side, many guests commend the friendly and attentive staff who help maintain a clean and welcoming environment. While many rooms and common areas are well-maintained and comfortable, some guests have reported issues with neglected cleanliness in specific areas like hallways and bathrooms, as well as occasional mold. Despite these concerns, the overall cleanliness of the facility is often praised.
The staff at Ibis Canoas Shopping are frequently lauded for their exceptional service. Guests highlight the employees' friendliness, attentiveness and willingness to assist with any requests. The staff's cheerful and polite demeanor, along with their dedication to guest satisfaction, significantly enhance the overall experience. While a few guests mentioned issues with inexperienced staff, the majority of reviews reflect a positive impression of the team's courteous service.
Parking at the hotel is convenient and ample, featuring a large area that accommodates various vehicles, including pickup trucks. The private, on-site parking with fees included in the daily rate, is a significant benefit. However, the absence of covered parking can be a drawback during rainy weather and the main entrance is somewhat distant from the parking lot. Despite these minor inconveniences, the tranquil atmosphere and attentive staff provide a satisfactory parking experience.
Overall, Ibis Canoas Shopping successfully meets the expectations of its guests through its strategic location, comfortable amenities, friendly service and overall value. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes small dogs for a fee. It features cozy rooms with free WIFI and A/C, a 24/7 bar, and is conveniently located next to the Canoas Shopping mall.
Hotel with Parking
This hotel provides a free car park and is strategically positioned close to the main spots in the city. It is also next to a shopping mall, providing convenient access to retail and dining options.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThe double room offers a minibar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Standard Twin RoomThe apartment offers a minibar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Guest Reviews
8.3
Very Good
Location
Ibis Canoas Shopping boasts an excellent location, making it a top choice for travelers seeking convenience and accessibility. Positioned in the city center, the hotel is right next to Canoas Shopping Mall and Carrefour, providing guests with easy access to dining, shopping and essential services. The area is safe and well-connected with nearby bars, supermarkets and a train station enhancing the hotel's prime spot.
The location is highly practical for both business and leisure visitors, being close to many industries in the region as well as relatively near the airport, which ensures inexpensive transportation options. Guests frequently commend the hotel for its comfortable and clean rooms, delicious breakfast and excellent service. The facility's pet-friendly policy is an added bonus, offering flexibility for pet owners. Overall, Ibis Canoas Shopping meets and often exceeds the expectations of its visitors, providing great value for the cost and an inviting atmosphere.
Breakfast
Ibis Canoas Shopping offers a breakfast experience that has garnered a mixed reception from guests. Many have praised the breakfast for its variety and fresh items, noting that it includes a broad selection of fruits, breads, cakes, snacks, cereals, juices, yogurt, eggs, cheese bread and a complete coffee. Some highlighted the excellent timing with breakfast starting as early as 4:00 AM for those needing to leave early and continuing until noon with hot dishes.
Guests have appreciated the range of options available, including lactose-free items and found the meal very tasty and complete. The breakfast was often described as good, cozy and very good with plenty of variety to choose from.
However, some guests were disappointed to find that breakfast was not included in the daily rate and had to be paid for separately. A few reviews mentioned the quality issues, such as old bread and moldy cake and suggest that there is room for improvement in maintaining the freshness of some items. Despite these concerns, the overall location of the hotel combined with the extensive breakfast offerings left a positive impression on many visitors.
Cleanliness
The cleanliness at ibis Canoas Shopping receives mixed feedback from guests. On a positive note, many reviewers commend the staff for their friendliness and attentiveness, mentioning that this helps create a welcoming environment. The facilities, including the kitchen and common areas, are frequently described as clean and well-maintained. Guests generally find their rooms to be comfortable and sufficient for their needs with some emphasizing that their rooms were very clean.
However, there are notable areas of concern. Some guests have pointed out neglected cleanliness in specific areas such as hallways and under beds. Incidents of mold in the bathrooms and on ceilings have also been reported, which detracts from the overall experience. Additionally, there were isolated mentions of finding personal items left behind from previous guests, raising questions about the thoroughness of the cleaning process.
Overall, while the hotel excels in providing a clean and pleasant environment in many respects, there are areas that require attention to meet consistent cleanliness standards across the board.
Staff
The staff at ibis Canoas Shopping is often praised for their exceptional and helpful service. Numerous guests mentioned the friendliness and attentiveness of the employees, highlighting their willingness to assist with any requests. Reviews particularly commend the high quality of service, noting that the staff's attention to detail greatly enhanced their stay. Visitors appreciated the polite and cheerful demeanor of both the receptionists and other team members. Specific instances of the staff going above and beyond, such as arranging late-night food deliveries, illustrate their dedication to guest satisfaction. However, a couple of comments pointed out issues with inexperienced staff, suggesting the need for better training. Overall, the courteous and good-humored team at ibis Canoas Shopping seems to leave a positive and lasting impression on guests.
Parking
The parking at ibis Canoas Shopping has several notable points. The hotel boasts a large parking area, providing ample space for various vehicles, including pickup trucks. Guests benefit from private parking on-site with the convenience of having the fee included in the daily rate, which stands out as a nice differential. Parking is easily accessible, adding to the overall convenience. The hotel also features a great entrance for vehicle pick-up and drop-off, contributing further to a smooth experience.
However, some guests have mentioned that the main entrance is far from the parking lot and there is no covered parking, which can be inconvenient on rainy days. Nonetheless, the attentive staff and the tranquil atmosphere around the parking area are appreciated by visitors.
No, ibis Canoas Shopping doesn't have any pool.
No, a spa isn't available at ibis Canoas Shopping.
Yes, ibis Canoas Shopping welcomes dogs.
Yes, parking facilities are available at ibis Canoas Shopping.