Hotel Intercontinental Cali by IHG
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Summary of reviewsHotel Intercontinental Cali by IHG, stands out as a top choice in Cali, Colombia, offering a blend of prime location, superior service and comprehensive amenities. Guests consistently praise its exceptional location, situated conveniently near notable attractions like the vibrant San Antonio district, which is known for its excellent cafes and restaurants. The property itself is well-maintained, clean and comfortable with charming ambiance and modern facilities contributing to its appeal. Highlights include a renowned pool, quality on-site restaurants and a standout breakfast buffet offering a rich selection of fruits, natural juices, coffee, tea, cold cuts and traditional Colombian dishes.
The breakfast experience at the hotel frequently receives high marks for its variety and abundance. Guests laud the exceptional quality and enjoyable presentation of the buffet, though some note occasional organizational issues during peak times. Despite these minor drawbacks, the attentiveness and friendliness of the staff enhance the overall dining experience.
Dinner offerings do not disappoint either with multiple dining venues and diverse culinary choices, including an exceptional Japanese restaurant. While some guests noted service inconsistencies and high prices, the general consensus is that the food quality is excellent and the dining experiences enjoyable.
Accommodation at the hotel is characterized by spacious, comfortable rooms with high cleanliness standards. While many find the beds exceptionally comfortable and the rooms well-kept, there are suggestions for updating the decor and modernizing bathroom facilities to enhance guest satisfaction further. Some furniture and fixtures are reported as outdated, but overall, the rooms provide a clean and comfortable environment.
The hotel excels in maintaining cleanliness with rooms and common areas frequently described as spotless and well-maintained. Any minor areas needing improvement, such as window cleanliness, do not significantly detract from the guests' positive impressions.
Guests notably commend the hotel staff for their friendliness and professionalism, contributing significantly to a pleasant stay. Though there are occasional reports of service lapses, particularly in areas like the terrace and breakfast service, the majority of reviews highlight the staff’s dedication and helpfulness.
The hotel's gym and pool facilities also receive positive feedback. The gym is well-equipped, though it lacks audio for its televisions. The pool is praised for its large, clean and inviting Olympic-style design, despite minor criticisms such as water temperature and limited hours.
For families, Hotel Intercontinental Cali offers a variety of kid-friendly features, including a playground and children's area by the pool, ensuring a memorable and enjoyable stay. The overall family-friendly environment and wonderful service make it an appealing choice for those traveling with children, though some areas, like pet-accommodating room cleanliness, could be improved.
In conclusion, Hotel Intercontinental Cali is highly regarded for its exceptional location, superior service, comfortable accommodations and well-maintained amenities. Its mix of convenience, quality and dedicated staff make it a standout choice for both business and leisure travelers in Cali.
Categories
The breakfast experience at the hotel frequently receives high marks for its variety and abundance. Guests laud the exceptional quality and enjoyable presentation of the buffet, though some note occasional organizational issues during peak times. Despite these minor drawbacks, the attentiveness and friendliness of the staff enhance the overall dining experience.
Dinner offerings do not disappoint either with multiple dining venues and diverse culinary choices, including an exceptional Japanese restaurant. While some guests noted service inconsistencies and high prices, the general consensus is that the food quality is excellent and the dining experiences enjoyable.
Accommodation at the hotel is characterized by spacious, comfortable rooms with high cleanliness standards. While many find the beds exceptionally comfortable and the rooms well-kept, there are suggestions for updating the decor and modernizing bathroom facilities to enhance guest satisfaction further. Some furniture and fixtures are reported as outdated, but overall, the rooms provide a clean and comfortable environment.
The hotel excels in maintaining cleanliness with rooms and common areas frequently described as spotless and well-maintained. Any minor areas needing improvement, such as window cleanliness, do not significantly detract from the guests' positive impressions.
Guests notably commend the hotel staff for their friendliness and professionalism, contributing significantly to a pleasant stay. Though there are occasional reports of service lapses, particularly in areas like the terrace and breakfast service, the majority of reviews highlight the staff’s dedication and helpfulness.
The hotel's gym and pool facilities also receive positive feedback. The gym is well-equipped, though it lacks audio for its televisions. The pool is praised for its large, clean and inviting Olympic-style design, despite minor criticisms such as water temperature and limited hours.
For families, Hotel Intercontinental Cali offers a variety of kid-friendly features, including a playground and children's area by the pool, ensuring a memorable and enjoyable stay. The overall family-friendly environment and wonderful service make it an appealing choice for those traveling with children, though some areas, like pet-accommodating room cleanliness, could be improved.
In conclusion, Hotel Intercontinental Cali is highly regarded for its exceptional location, superior service, comfortable accommodations and well-maintained amenities. Its mix of convenience, quality and dedicated staff make it a standout choice for both business and leisure travelers in Cali.
Hotel for Honeymoon
This hotel offers a luxurious experience with exceptional service, multiple dining options, and a large pool area. Its location is central, making it easy to explore the city, and the rooms provide comfort and elegance for a memorable stay.
Hotel with Spa
This hotel features a full-service spa with facials, massages, and mani/pedis. It also has 5 restaurants, a pool, and a fitness center, providing a comprehensive wellness experience.
Dog Friendly Hotel
This hotel welcomes pets and provides a luxurious experience. Its location in the tourist area of Cali offers beautiful city views and easy access to nearby restaurants and attractions suitable for pet owners.
Romantic Hotel
This hotel offers a blend of luxury and comfort, with spacious rooms and beautiful views. Its central location and top-notch amenities, including an outdoor pool and fine dining, make it an ideal choice for a romantic getaway.
Hotel near Nightlife Spots
Located in Cali City Center, near salsa clubs, bars, and dance schools. It offers a luxurious and convenient accommodation option for travelers visiting Cali, Colombia with vibrant nightlife.
Hotel with Swimming Pool
The hotel features an outdoor pool open from 9:30 AM to 5 PM, along with pool umbrellas and a sun deck. Guests can also enjoy facials and massage treatments, making it an ideal choice for relaxation.
Outdoor Pool
Business Hotel
As an Intercontinental hotel, it provides a range of business services, including executive lounges and well-equipped meeting rooms. Its established reputation ensures quality and service for business-related stays.
Hotel with Parking
This hotel is recognized for providing parking facilities, as well as offering a full-service spa and multiple restaurants, making it a convenient and luxurious choice.
Accessible Hotel
This hotel provides extensive accessibility with handicapped parking, wheelchair access throughout its grounds, and roll-in showers. It features ADA/Handicap accessible Guest Bathrooms and offers 'Two Bed Wheelchair Accessible' room types.
Hotel with Gym
This hotel features a health club, providing guests with a dedicated space for exercise and wellness. It also offers a pool, complementing the fitness options for a comprehensive experience.
5-Star Hotel
This hotel is known for its luxurious accommodations and excellent customer service. It provides a sophisticated experience with a range of amenities suitable for both business and leisure travelers.
Hotel with Outdoor Pool
This hotel is highlighted for its stunning outdoor pool area, which is surrounded by lush gardens and described as a serene oasis. It also features a children's pool.
Luxury Hotel
Family Friendly Hotel
About Hotel Intercontinental Cali by IHG
License: 34030
Guest Reviews
Location
The property is well-maintained, offering clean and comfortable facilities. Guests frequently highlight the charm and ambiance of the hotel, complemented by its well-appointed amenities such as a renowned pool and quality on-site restaurants. The morning breakfast buffet is a particular favorite, offering a rich selection of fruits, natural juices, coffee, tea, cold cuts and traditional Colombian dishes.
The staff's friendly and efficient service stands out, contributing to an overall pleasant stay. With spacious rooms and modern facilities, the hotel ensures comfort and relaxation for families and individual travelers alike. While some reviews suggest room furniture maintenance could improve, the general consensus is overwhelmingly positive.
In summary, Hotel Intercontinental Cali is regarded as a top choice in the city of Cali, blending prime location, superior service and comprehensive amenities to ensure an outstanding hotel experience.
Breakfast
A key theme is the exceptional quality of the breakfast with phrases like "exceptional," "spectacular," and "fantastic" being commonly used. This praise extends to the diverse selection, which many found plentiful and complete. Some guests did note that the breakfast did not feature many international dishes, yet it still offered a range of choices that catered to different preferences.
Moreover, the hotel's breakfast service is often commended for the kindness and attentiveness of the staff, contributing positively to the overall experience. However, there were isolated concerns regarding the organization and staffing levels during peak times with occasional mentions of long lines and insufficient service at the tables.
Overall, the breakfast at Hotel Intercontinental Cali impresses most with its variety, quality and the excellent service provided by the staff, making it a memorable part of the guest experience despite a few logistical drawbacks.
Dinner
However, some guests noted inconsistencies in service and quality. On certain occasions, service-related issues left guests feeling uncomfortable and there was an instance where a guest got sick from low-quality sushi. Despite these occasional shortcomings, the majority of reviews commend the hotel's restaurants for their great food and enjoyable dining experiences.
It's also worth noting that while the food quality is high, some guests found the prices for lunches and dinners to be on the expensive side. Despite a few drawbacks, the positive reviews largely overshadow the negatives, making 'Hotel Intercontinental Cali' a commendable choice for those seeking a refined dining experience.
Rooms
However, the hotel seems to fall short in terms of modern amenities and room aesthetics. Several guests noted that the rooms and bathrooms are quite outdated with some furniture described as deteriorated. The size of the bathrooms varies with some being notably small and in need of updates. Issues with bathroom fixtures and discomfort from old mattresses were also mentioned.
Overall, while the hotel ensures a clean and comfortable stay with many positives surrounding room size and bed quality, improvements in modernizing the decor and updating bathroom facilities could greatly enhance the guest experience.
Beds
Cleanliness
Staff
However, the reviews also indicate occasional inconsistencies in service quality. While many guests appreciated the efficiency and friendliness of the staff, a few noted lapses, particularly in specific areas such as the terrace and breakfast service, where delays and unfriendliness were reported. Some instances of poor customer service upon arrival and issues with luggage handling were also mentioned.
Overall, despite minor setbacks, the hotel's staff are widely recognized for their dedication to providing excellent service, contributing significantly to the positive experiences of many guests during their stay at the hotel.
Gym
Pool
The overall cleanliness and upkeep of the pool area add to its appeal, contributing to a comfortable and enjoyable experience. In combination with the hotel's other amenities, such as the restaurants, the pool area enhances the property's offering of a tranquil and delightful stay.
However, some guests have pointed out downsides, including the pool's water being too cold, inadequate services, insufficient entertainment options for children and limited operating hours. Despite these drawbacks, the pool remains a standout feature for many guests, complementing the hotel's favorable location and additional facilities.
Family
The hotel's plans for kids are particularly appreciated, ensuring that parents and children alike can relax and have fun. This, combined with wonderful service and great dining deals, elevates the overall experience. Reviews suggest that families feel genuinely content and are likely to return for another visit, emphasizing the appealing family plans that make for a pleasant and enjoyable stay.
However, some areas could benefit from improvement, such as cleanliness in pet-accommodating rooms and better communication about reserved concepts like breakfast options. Despite these minor issues, the overall sentiment remains positive with guests fondly recollecting their happy family moments at the hotel.
Yes, Hotel Intercontinental Cali by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Intercontinental Cali by IHG.
Yes, Hotel Intercontinental Cali by IHG welcomes dogs.
Yes, parking facilities are available at Hotel Intercontinental Cali by IHG.
Yes, Hotel Intercontinental Cali by IHG has a gym.
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