Pousada Natal Encantado
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Summary of reviewsPousada Natal Encantado garners considerable praise for its idyllic location in Gramado, providing easy access to key attractions like Black Lake, Lake Joaquina Rita Bier and Mini Mundo, as well as a variety of restaurants and shops. Its setting in a quiet neighborhood offers a peaceful retreat, while still being conveniently close to the bustling city center. Families, in particular, appreciate the inn's charming Christmas decor, playground and delightful garden, making it a favorite among those with children. The inn's overall atmosphere is enhanced by themed decorations, creating a relaxing and enchanting environment.
The breakfast experience at Pousada Natal Encantado receives high marks for its tasty and varied offerings, including cakes, fruits, juices, breads, scrambled eggs and jams. Guests enjoy the homey and well-organized setup with special touches like themed decor and Christmas music adding to the ambiance. While some suggest the need for increased variety and earlier serving times, the majority find the breakfast to be satisfying and in line with the value of the stay.
Guests find the chalets and cabins cozy and comfortable with features like fireplaces, ample space and amenities such as air conditioning and warm air, which are particularly appreciated during colder weather. Beds are noted for their comfort and cleanliness, contributing to a positive overall experience. However, some areas do need improvement, such as addressing maintenance issues, musty smells and enhancing room amenities.
Cleanliness stands out as a significant highlight with guests consistently praising the spotless and well-maintained rooms and common areas. Daily cleaning ensures a tidy environment and the bed linens and towels are always fresh and clean. The outdoor area and beautifully decorated spaces complement the overall welcoming and homey ambiance.
The staff at Pousada Natal Encantado excel in providing exceptional service with guests frequently commending their politeness, friendliness and attentiveness. The hands-on approach of the owners, along with the proactive attitude of the reception staff, enhances the personalized and warm guest experience.
While the inn excels in many areas, the Wi-Fi connection is noted as an area needing improvement with many guests experiencing weak or non-existent signals in their cabins. However, some guests with good 4G coverage found ways to manage.
The parking is generally convenient and appreciated with free parking spaces available within the guesthouse premises. Guests find it easy to access their vehicles, although some suggest parking closer to the chalets would be ideal.
Pousada Natal Encantado is also highly recommended for those traveling with pets, offering a spacious and well-maintained garden for pets to enjoy. The establishment's dog-friendly policies, combined with the presence of Theo, the resident cat, contribute to its warm and inviting atmosphere.
In summary, Pousada Natal Encantado is a charming and well-located inn in Gramado, praised for its cleanliness, comfortable accommodations, delicious breakfast and exceptional service. With a few improvements, particularly in Wi-Fi connectivity and room maintenance, it promises a delightful and memorable stay for all visitors.
Categories
The breakfast experience at Pousada Natal Encantado receives high marks for its tasty and varied offerings, including cakes, fruits, juices, breads, scrambled eggs and jams. Guests enjoy the homey and well-organized setup with special touches like themed decor and Christmas music adding to the ambiance. While some suggest the need for increased variety and earlier serving times, the majority find the breakfast to be satisfying and in line with the value of the stay.
Guests find the chalets and cabins cozy and comfortable with features like fireplaces, ample space and amenities such as air conditioning and warm air, which are particularly appreciated during colder weather. Beds are noted for their comfort and cleanliness, contributing to a positive overall experience. However, some areas do need improvement, such as addressing maintenance issues, musty smells and enhancing room amenities.
Cleanliness stands out as a significant highlight with guests consistently praising the spotless and well-maintained rooms and common areas. Daily cleaning ensures a tidy environment and the bed linens and towels are always fresh and clean. The outdoor area and beautifully decorated spaces complement the overall welcoming and homey ambiance.
The staff at Pousada Natal Encantado excel in providing exceptional service with guests frequently commending their politeness, friendliness and attentiveness. The hands-on approach of the owners, along with the proactive attitude of the reception staff, enhances the personalized and warm guest experience.
While the inn excels in many areas, the Wi-Fi connection is noted as an area needing improvement with many guests experiencing weak or non-existent signals in their cabins. However, some guests with good 4G coverage found ways to manage.
The parking is generally convenient and appreciated with free parking spaces available within the guesthouse premises. Guests find it easy to access their vehicles, although some suggest parking closer to the chalets would be ideal.
Pousada Natal Encantado is also highly recommended for those traveling with pets, offering a spacious and well-maintained garden for pets to enjoy. The establishment's dog-friendly policies, combined with the presence of Theo, the resident cat, contribute to its warm and inviting atmosphere.
In summary, Pousada Natal Encantado is a charming and well-located inn in Gramado, praised for its cleanliness, comfortable accommodations, delicious breakfast and exceptional service. With a few improvements, particularly in Wi-Fi connectivity and room maintenance, it promises a delightful and memorable stay for all visitors.
Dog Friendly Inn
Pousada Natal Encantado is tagged as an inn with pet-friendly accommodations.
Small Inn
With its Christmas-themed decor, this inn offers a festive and intimate experience year-round. Its cozy atmosphere and personalized service create a magical and memorable stay.
Inn with Parking
Guest Reviews
Pousada Natal Encantado boasts a highly praised location, making it an ideal choice for visitors to Gramado. Reviews consistently highlight its proximity to key attractions such as Black Lake, Lake Joaquina Rita Bier and the Mini Mundo, as well as various restaurants and shops. The inn is conveniently situated at the entrance of Gramado, providing easy access to the main tourist spots and guests often mention the ease of walking to the city center, which is about a 10 to 15-minute walk away.
The quiet neighborhood setting offers a peaceful retreat while still being close to the bustling center. The inn itself features charming and cozy accommodations with many appreciating the themed Christmas decor and the wonderful garden, creating a relaxing and pleasant atmosphere. It's especially favored by families with children due to its playground and enchanting holiday ambiance.
With an excellent cost-benefit ratio, impeccable cleanliness and very attentive service from the owner, Pousada Natal Encantado stands out as a well-located, charming inn that facilitates easy exploration of Gramado's main attractions.
Guests at Pousada Natal Encantado have largely praised the breakfast experience. Among the highlights, many reviewers noted that the breakfast is wonderful, very good and exceptionally tasty. It offers a wide variety, including cakes, fruits, juices, yogurt, breads, scrambled eggs and jam, which appeals to diverse tastes and preferences. Despite some guests mentioning that the breakfast is simple, they still found it delicious and satisfying.
The positive feedback also highlights the homey and well-organized nature of the breakfast with several guests appreciating the themed environment and beautiful leisure space where it is served. Some noted specific delights such as waffles and jelly and there were comments about the Christmas music that added to the ambiance.
However, there were a few critiques. Some guests felt the breakfast had limited options and could benefit from more variety, particularly in savory items. A small number noted that the food seemed stale or not fresh and some mentioned the breakfast starts later than ideal at 8 AM, which could be inconvenient for early risers.
Overall, the breakfast at Pousada Natal Encantado is described as very good and complete, living up to the expectations set by the price of the stay with plenty of variety and taste that leaves most guests satisfied and ready to recommend it.
The guest reviews for Pousada Natal Encantado highlight a mix of positive and constructive feedback regarding the rooms. Overall, many guests find the chalets and cabins to be cozy with features like fireplaces adding to the comfort. The rooms are generally described as clean, comfortable and spacious with amenities like air conditioning and warm air, which are especially appreciated during the colder weather of Gramado.
Comfortable beds and clean bathrooms are recurrent points of praise. The simple but satisfying breakfast also adds to the overall positive experience. Some guests mention the rustic charm of the rooms, which contributes to a charming and quaint atmosphere.
However, there are several mentions of areas needing improvement. Instances of poor maintenance, such as aged cabins, musty smells and weak air conditioning remotes, detract from the experience for some guests. Others note that certain rooms are very small or suffer from inadequate lighting and occasional issues with water pressure and insufficient heating in bathrooms are also reported. Some guests were disappointed by booking discrepancies or flaws such as worn-out fixtures, small bathrooms and cold temperatures due to the lack of heating.
In summary, Pousada Natal Encantado offers a cozy and comfortable stay in a beautiful, nature-preserved setting, though attention to maintenance and room amenities could enhance the guest experience further.
Pousada Natal Encantado receives high praise for its beds, often described as very comfortable and exceeding expectations. Guests frequently highlight the excellent beds and clean bedding, contributing to a cozy and charming atmosphere. The double and single beds are generally appreciated, though there are occasional mentions of less comfortable mattresses and smaller bed sizes for couples. The overall consensus is that the beds, combined with clean sheets and towels, make for a delightful and restful stay in a well-located and clean environment.
Pousada Natal Encantado stands out for its remarkable cleanliness, consistently praised by guests. The rooms and common areas are described as very clean and organized with daily cleaning ensuring a spotless environment. Many highlighted the impeccable cleanliness of the bed linens and towels, which are always fresh and stain-free. Guests appreciated the well-maintained, cozy atmosphere that makes the inn feel welcoming and homey. The bathrooms are also noted to be clean and equipped with comfortable fixtures. While a few reviews mentioned minor issues such as mold on a ceiling and unwashed blankets, the overall sentiment is overwhelmingly positive. The charming outdoor area and beautifully decorated spaces contribute to the inn’s appealing ambiance. The attentive and friendly staff further enhance the stay, maintaining a high standard of cleanliness and service throughout.
Pousada Natal Encantado boasts an exceptional team dedicated to providing top-notch service. Reviews highlight the staff's politeness, friendliness and attentiveness with many guests commending the consistently helpful and courteous nature of both the employees and the owners. The reception staff stands out for their availability and proactive approach, ensuring that guests' needs are promptly met. Particular mention is given to team members Silvana, Rosa and Lucas for their attentiveness.
Guests particularly appreciated the warm and welcoming atmosphere created by the owner, who is frequently described as friendly and attentive. The hands-on approach of the owners adds a personalized touch to the guest experience, from the moment of arrival through to departure. Breakfast service receives positive notes for both the quality of food and the friendliness of the female staff members involved.
While most feedback is overwhelmingly positive, a few isolated incidents suggest that not all staff members consistently deliver the same level of enthusiasm or warmth. However, these instances are rare and do not drastically detract from the overall positive sentiment.
In summary, Pousada Natal Encantado excels in hospitality, thanks to a team that is both professional and approachable, ensuring a pleasant and memorable stay for visitors.
Pousada Natal Encantado offers a charming experience with its close contact with nature, though it has some areas for improvement, particularly regarding its Wi-Fi connection. Guests frequently noted that the Wi-Fi signal was either weak or non-existent in many cabins, making it difficult to stay connected. In some instances, the internet didn’t work at all, which was occasionally exacerbated by external factors like a lightning strike. However, those with good 4G coverage found it manageable.
Moreover, consideration for guest security was mentioned with suggestions for a gate at the entrance to enhance the sense of safety during the night. Guests also advised keeping windows closed during dusk to avoid insects in the summer.
Despite these challenges, a few guests reported that the Wi-Fi worked well for them, adding a glimmer of hope for improvement in the future. Overall, while the Pousada Natal Encantado offers a delightful escape into nature, potential visitors should be aware of inconsistent internet connectivity and take necessary precautions to ensure a comfortable stay.
The parking situation at Pousada Natal Encantado is generally positive, offering free parking which guests appreciate. The parking is outdoors and located within the guesthouse premises, making it easy for guests to access. A notable advantage is the proximity of the parking to the cabins, though some guests noted that parking closer to the chalets would be ideal. The ease of parking and its convenience stand out as differentiators for the inn amidst its pleasant surroundings.
Pousada Natal Encantado stands out for its pet-friendly policies, welcoming guests with pets and providing a spacious, well-maintained garden for pets to enjoy. The establishment is described as cozy and pleasant, making it an excellent choice for both children and pets. Guest reviews frequently highlight the huge garden as an ideal space for pets to have fun and appreciate the care shown towards their animals. An added charm is the presence of Theo, a resident cat who occasionally interacts with guests, adding to the warm and inviting atmosphere. Overall, Pousada Natal Encantado is highly recommended for those traveling with furry companions.
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Location
The quiet neighborhood setting offers a peaceful retreat while still being close to the bustling center. The inn itself features charming and cozy accommodations with many appreciating the themed Christmas decor and the wonderful garden, creating a relaxing and pleasant atmosphere. It's especially favored by families with children due to its playground and enchanting holiday ambiance.
With an excellent cost-benefit ratio, impeccable cleanliness and very attentive service from the owner, Pousada Natal Encantado stands out as a well-located, charming inn that facilitates easy exploration of Gramado's main attractions.
Breakfast
The positive feedback also highlights the homey and well-organized nature of the breakfast with several guests appreciating the themed environment and beautiful leisure space where it is served. Some noted specific delights such as waffles and jelly and there were comments about the Christmas music that added to the ambiance.
However, there were a few critiques. Some guests felt the breakfast had limited options and could benefit from more variety, particularly in savory items. A small number noted that the food seemed stale or not fresh and some mentioned the breakfast starts later than ideal at 8 AM, which could be inconvenient for early risers.
Overall, the breakfast at Pousada Natal Encantado is described as very good and complete, living up to the expectations set by the price of the stay with plenty of variety and taste that leaves most guests satisfied and ready to recommend it.
Rooms
Comfortable beds and clean bathrooms are recurrent points of praise. The simple but satisfying breakfast also adds to the overall positive experience. Some guests mention the rustic charm of the rooms, which contributes to a charming and quaint atmosphere.
However, there are several mentions of areas needing improvement. Instances of poor maintenance, such as aged cabins, musty smells and weak air conditioning remotes, detract from the experience for some guests. Others note that certain rooms are very small or suffer from inadequate lighting and occasional issues with water pressure and insufficient heating in bathrooms are also reported. Some guests were disappointed by booking discrepancies or flaws such as worn-out fixtures, small bathrooms and cold temperatures due to the lack of heating.
In summary, Pousada Natal Encantado offers a cozy and comfortable stay in a beautiful, nature-preserved setting, though attention to maintenance and room amenities could enhance the guest experience further.
Beds
Cleanliness
Staff
Guests particularly appreciated the warm and welcoming atmosphere created by the owner, who is frequently described as friendly and attentive. The hands-on approach of the owners adds a personalized touch to the guest experience, from the moment of arrival through to departure. Breakfast service receives positive notes for both the quality of food and the friendliness of the female staff members involved.
While most feedback is overwhelmingly positive, a few isolated incidents suggest that not all staff members consistently deliver the same level of enthusiasm or warmth. However, these instances are rare and do not drastically detract from the overall positive sentiment.
In summary, Pousada Natal Encantado excels in hospitality, thanks to a team that is both professional and approachable, ensuring a pleasant and memorable stay for visitors.
Wi-Fi
Moreover, consideration for guest security was mentioned with suggestions for a gate at the entrance to enhance the sense of safety during the night. Guests also advised keeping windows closed during dusk to avoid insects in the summer.
Despite these challenges, a few guests reported that the Wi-Fi worked well for them, adding a glimmer of hope for improvement in the future. Overall, while the Pousada Natal Encantado offers a delightful escape into nature, potential visitors should be aware of inconsistent internet connectivity and take necessary precautions to ensure a comfortable stay.
Parking
Dog Friendly
No, Pousada Natal Encantado doesn't have any pool.
No, a spa isn't available at Pousada Natal Encantado.
Yes, Pousada Natal Encantado welcomes dogs.
Yes, parking facilities are available at Pousada Natal Encantado.
No, Pousada Natal Encantado doesn't have a gym.
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