Zacatlan19.93317800,
-97.96174000,
Francisco Zarco Cosío Número 5, Colonia Centro(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Casa Silvestre in Zacatlán, Mexico garners high praise primarily for its central and convenient location. Guests appreciate its proximity to the downtown area and major attractions, enhancing the appeal for explorers who prefer walking over driving. The clean and well-maintained ambiance of the hotel further secures its reputation as a comfortable and safe choice for travelers.
The cleanliness of Hotel Casa Silvestre consistently impresses visitors with rooms and facilities deemed very clean, cozy and well-maintained. It's a place where guests can enjoy a tidy, comfortable and secure environment. However, potential guests should be aware of some limitations concerning the room sizes. Although clean and cozy, the rooms are often described as small or even tiny. These compact spaces, while suitable for short stays or single occupants, may feel cramped for couples or those needing more room. Some rooms feature charming balconies, but issues such as poor ventilation, limited bathroom space and occasional noise could impact the overall comfort.
The hotel's staff receives enthusiastic approval from guests who commend their friendliness, helpfulness and attentiveness. The reception staff, in particular, are praised for their excellent service, making visitors feel welcomed and taken care of during their stay. The dedication of the team contributes significantly to the positive guest experience, underlining the commitment to professional and courteous service.
While the hotel does not offer on-site parking, guests can use a public parking lot about a block and a half away. This situation requires some planning for those driving, as the parking is not covered and is primarily suitable for overnight use.
Lastly, the bed quality at Hotel Casa Silvestre receives mixed feedback. Many guests find the beds comfortable, although some mention very hard mattresses, indicating inconsistencies. Overall, while there are positive remarks about bed comfort, the experience may vary depending on individual preferences for mattress firmness. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Small Hotel
4-Star Hotel
Room Types
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. This double room has a sofa, a tiled floor and a flat-screen TV. The unit has 2 beds.
Deluxe RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room provides a tiled floor and a flat-screen TV. The unit offers 1 bed.
Comfort Triple RoomThe triple room offers soundproof walls, a tiled floor, a balcony with city views as well as a private bathroom boasting a shower. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Casa Silvestre in Zacatlán, Mexico consistently receives high praise for its location, as reflected in guest reviews. The hotel enjoys an excellent, central position that is perfect for exploring the downtown area and other tourist attractions. It's particularly well-regarded for its proximity to the city's zocalo, making it incredibly convenient and accessible for visitors. The hotel's central location also means guests can easily get around on foot without needing to drive.
Visitors emphasize the comfort and cleanliness of the hotel, noting that it is not only ideally placed but also well-maintained and cozy. Its prime positioning, just two blocks from downtown, is complemented by the staff's excellent service, making it a comfortable and safe choice for travelers.
The unanimous consensus is that the location of Hotel Casa Silvestre is unbeatable, making it a top choice for those looking to explore the heart of Zacatlán. Overall, guests appreciate the perfect blend of convenience, comfort and accessibility that the hotel offers.
Rooms
Hotel Casa Silvestre presents a mixed experience based on its guest reviews, particularly regarding the rooms. The common feedback highlights that while the rooms are notably small—sometimes described as tiny or even very small—they are generally clean and comfortable. A few guests found the rooms cozy despite their size, suitable for short stays or single occupants, but often too cramped for couples.
Some rooms feature balconies, adding a touch of charm, yet issues such as poor ventilation, darkness in ground-floor rooms and noise from adjoining rooms or the street detract from the overall comfort. Amenities like bathtubs advertised may not always be present and the bathroom space is often limited with some configurations placing the sink outside the bathroom itself.
In summary, while Hotel Casa Silvestre provides a clean and somewhat cozy environment, potential guests should be prepared for the small room sizes and associated limitations.
Beds
Hotel Casa Silvestre offers a mix of bed comfort experiences according to guest reviews. Many guests found the beds to be comfortable and praised the overall bed setup, describing them as good and satisfactory. However, there are notable mentions of very hard mattresses, indicating some inconsistency in bed quality. While several visitors appreciated the comfortable double beds, others were dissatisfied with the firmness of the mattresses. Overall, while there are positive remarks about bed comfort, the feedback suggests varied experiences with firmness levels.
Cleanliness
HOTEL CASA SILVESTRE boasts an impressive level of cleanliness that has been repeatedly highlighted by its guests. Rooms and facilities are described as very clean, tidy and well-maintained with particular praise for the cozy and comfortable ambiance they provide. Despite some comments about the bathroom's propensity to retain moisture and the occasional dirty rug, the overall feedback on cleanliness remains overwhelmingly positive. Guests find the hotel to be a clean, comfortable and safe environment, consistently commending the thorough room cleaning and upkeep of every corner. The efficient showers and well-maintained facilities further contribute to the satisfactory guest experience at HOTEL CASA SILVESTRE.
Staff
HOTEL CASA SILVESTRE boasts remarkable staff service based on consistent feedback from guests. The team at the hotel is universally described as friendly, helpful and attentive, contributing significantly to the overall guest experience. Multiple reviews highlight the staff's excellent attention and exceptional customer service, making visitors feel welcomed and well-cared-for throughout their stay.
Reception staff, in particular, receive high praise for their friendliness and willingness to assist with any inquiries or needs. Guests frequently note the staff's informative and knowledgeable nature, ensuring that all queries and suggestions are promptly addressed.
The hotel distinguishes itself with its professional and courteous service. The consistent emphasis on the staff's attentiveness and the quality of their service underscores the dedication to creating a welcoming and comfortable environment for all guests.
Parking
HOTEL CASA SILVESTRE offers a charming stay but guests should be aware of the parking situation. The hotel does not have on-site parking or its own designated parking area. Instead, guests need to park at a public parking lot located about a block and a half away. This parking option is not under cover and may feel somewhat exposed. Additionally, the parking is rented and suitable primarily for overnight use. Although there are limited parking options, guests who plan to drive may need to factor this convenience into their plans.
No, HOTEL CASA SILVESTRE doesn't have any pool.
No, a spa isn't available at HOTEL CASA SILVESTRE.
No, HOTEL CASA SILVESTRE doesn't allow dogs.
No, parking facilities aren't available at HOTEL CASA SILVESTRE.