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Summary of reviewsLe Chatelet is highly appreciated by guests for its excellent and central location, which provides easy access to restaurants, shops, markets, pharmacies, and the city's main beach. This convenience is complemented by the friendly and accommodating staff, who are frequently highlighted for their exceptional service and attentiveness, ensuring guests feel welcomed and well cared for throughout their stay. The cleanliness of the hotel also adds to the overall positive experience.
Guests express satisfaction with the breakfast, praising its quality, cleanliness, and the attentive service provided by the staff. The breakfast location receives positive mentions, although some guests note a limited variety in offerings. Despite this, the breakfast is generally seen as fulfilling and tasty.
While Le Chatelet is considered somewhat pricey for a three-star hotel, its facilities and services often meet guest expectations, contributing to a generally pleasant experience. Although there is room for improvement, particularly in terms of offering more variety at breakfast and justifying its cost, the hotel's strong points, such as its location and exceptional staff service, continue to attract travelers seeking a fulfilling and convenient stay. Show more
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Hotel near Ski Resorts
Located in San Martín de los Andes, Le Chatelet offers access to Cerro Chapelco. It is a convenient option for those looking to explore the ski resort and the surrounding area. The hotel provides a comfortable and well-located base for winter sports enthusiasts.
Hotel with Spa
This hotel features a full-service spa with massages, a sauna, and a hot tub. Guests can also enjoy a seasonal outdoor pool. It is located within walking distance to eateries and the lake.
Family Friendly Hotel
Le Chatelet's description indicates it provides comfortable rooms and great amenities. This suggests a solid, reliable option for families looking for a pleasant stay with essential services.
Hotel with Swimming Pool
This hotel features a seasonal outdoor pool and spa services. It offers a comfortable stay with recreational amenities and is well-regarded for its overall experience.
Heated Pool Outdoor Pool
3-Star Hotel
This hotel has a good location and cleanliness. The breakfast is of good quality.
Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool and a heated swimming pool. Guests can also enjoy a wellness center with a spa, sauna, and jacuzzi.
Accessible Hotel
Hotel with Heated Pool
Room Types
Standard Double RoomFeatures 1 double bed. This room features a private bathroom with cable TV.
Standard Triple RoomFeatures 1 double bed and 1 single bed or 3 single beds. This room features a private bathroom with cable TV.
Family Room (4 Adults)Features 2 interconnecting rooms and 2 bathrooms. This room features a private bathroom with cable TV.
Superior Double RoomThis suite features panoramic views, a telephone, cable TV, flat-screen TV, safety deposit box, desk, bathtub, hairdryer, complimentary toiletries, minibar, electric kettle, and a fireplace.
Superior Family RoomFeatures 2 interconnecting rooms and 1 bathroom. This suite features panoramic views, a telephone, cable TV, flat-screen TV, safety deposit box, desk, bathtub, hairdryer, complimentary toiletries, minibar, electric kettle, and a fireplace.
Twin RoomFeatures 2 single beds. This room features a private bathroom with cable TV.
Guest Reviews
8.6
Very Good
Location
Le Chatelet boasts an excellent and central location that clearly delights its guests, putting them within easy walking distance of restaurants, shops, markets, pharmacies, and the city’s main beach. The hotel’s proximity to the city center makes it a convenient choice for those looking to explore the area without the hassle of transportation. Guests frequently highlight the location as a standout feature, noting its accessibility to everything needed for a fulfilling visit. Alongside the advantageous location, the friendly and accommodating staff, as well as the cleanliness of the hotel, contribute to an overall pleasant stay. A delicious breakfast is also mentioned, adding to the positive experience at this centrally located, comfortable hotel.
Breakfast
Le Chatelet offers a breakfast experience praised for its quality and cleanliness. Guests have described the breakfast as very good and complete, appreciating the tasty offerings and the attentive service from staff who are readily available to recommend local attractions. The location for enjoying breakfast also garners positive mentions for its appeal. Despite its merits, some guests have noted the breakfast as being rather basic, pointing out a limited variety in fruits, breads, and cheeses. The absence of scrambled eggs was a minor downside for a few, although overall satisfaction with the morning meal remains high. While simplicity defines the breakfast spread, many find it adequately fulfilling, complimenting its satisfactory taste and organization.
Staff
Le Chatelet has garnered high praise for its exceptional staff service, making it a standout choice for travelers. Guests frequently mention the extraordinary service provided by the reception team, highlighting their remarkable attention and willingness to assist tourists. The staff is known for their friendliness and attentiveness, ensuring visitors feel welcomed and well-cared-for during their stay. Additionally, the hotel's prime location, conveniently situated near the city center and an array of restaurants, further enhances the overall guest experience. Positive remarks extend to the general customer service within the hotel's restaurants, contributing to an overall impression of quality service at Le Chatelet.
3 Star
Le Chatelet offers guests a mixed experience characterized by its diverse range of facilities and services. Despite being somewhat pricey for its category, guests often appreciate the hotel's positive aspects. The facilities tend to meet the expectations of many visitors, contributing to a generally pleasant stay. The staff is often commended for their service, which enhances the overall guest experience. However, opinions about the hotel vary, as reflected in the ratings. With scores ranging primarily from satisfactory to good, it is clear that Le Chatelet has room for improvement. Nonetheless, its strong points continue to attract travelers who find value in its offerings.
Yes, Le Chatelet has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Le Chatelet.
No, Le Chatelet doesn't allow dogs.
No, parking facilities aren't available at Le Chatelet.