Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter
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Summary of reviewsSingita Classy Boutique Retreat & Travel, located in the heart of Hanoi's Old Quarter, enjoys widespread acclaim for its prime location. Guests appreciate the mix of convenience and tranquility, allowing easy access to the city's main attractions, vibrant night markets and historical sites, all within walking distance. The peaceful setting in a quiet alley amidst the bustling Old Quarter makes it an excellent choice for experiencing Hanoi's charm.
The breakfast experience largely receives positive feedback, particularly for its unique rooftop terrace setting offering stunning city views. Popular items include freshly prepared omelettes, pho and croissants. However, some guests mention that the variety and quality could be improved, especially for those looking for more savory, vegetarian or international options. Despite this, many find the breakfast sufficient and enhanced by the picturesque rooftop view.
The dinner options in and around the hotel are well-regarded with many nearby restaurants offering diverse European cuisine. The staff's diligent recommendations and facilitation of room service enhance the dining experience. The availability of Japanese-speaking staff adds to the convenience for Japanese guests.
The rooms at Singita Classy Boutique Retreat & Travel are frequently praised for their spaciousness, beautiful decoration and modern amenities like smart TVs and comfortable bedding. Despite minor comments on the need for renovation, the overall ambiance remains cozy and inviting, often exceeding guests' expectations.
Cleanliness is a standout feature with consistent mentions of the hotel's spotlessly clean and comfortable accommodations. Daily housekeeping ensures the rooms remain tidy, contributing to a positive guest experience. Minor issues, such as the need for deeper cleaning in some bathrooms, do not significantly detract from the overall high standards of cleanliness.
The staff at Singita Classy Boutique Retreat & Travel are celebrated for their exceptional service. Known for their friendliness, helpfulness and professionalism, they go above and beyond to assist guests, including organizing day trips, recommending local attractions and handling logistics. Their excellent English skills further enhance guest satisfaction.
The hotel offers reliable WiFi service, though there are occasional connectivity issues promptly addressed by the staff. Guests needing continuous internet access might consider LTE as an affordable alternative.
Facilities at the hotel include professional spa services, although the spa is currently under construction. Guests appreciate the availability of amenities such as showers after checkout, adding to the convenience for those with late travel plans.
Families find the hotel appealing due to the comfortable and spacious family rooms, along with the staff's exceptional kindness and attentiveness, which contribute to a memorable family vacation.
The beds are another highlight, often described as comfortable and spacious, ensuring a restful night's sleep with top-notch bedding quality.
Singita Classy Boutique Retreat & Travel is consistently described as exceeding expectations for a four-star hotel. The service, ambiance and facilities give an impression akin to a five-star experience, offering excellent value for money. Business travelers also find it a solid choice with attentive staff and a conducive environment for work.
Overall, Singita Classy Boutique Retreat & Travel offers a delightful blend of comfort, convenience and high-quality service, making it a top choice for visitors to Hanoi.
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The breakfast experience largely receives positive feedback, particularly for its unique rooftop terrace setting offering stunning city views. Popular items include freshly prepared omelettes, pho and croissants. However, some guests mention that the variety and quality could be improved, especially for those looking for more savory, vegetarian or international options. Despite this, many find the breakfast sufficient and enhanced by the picturesque rooftop view.
The dinner options in and around the hotel are well-regarded with many nearby restaurants offering diverse European cuisine. The staff's diligent recommendations and facilitation of room service enhance the dining experience. The availability of Japanese-speaking staff adds to the convenience for Japanese guests.
The rooms at Singita Classy Boutique Retreat & Travel are frequently praised for their spaciousness, beautiful decoration and modern amenities like smart TVs and comfortable bedding. Despite minor comments on the need for renovation, the overall ambiance remains cozy and inviting, often exceeding guests' expectations.
Cleanliness is a standout feature with consistent mentions of the hotel's spotlessly clean and comfortable accommodations. Daily housekeeping ensures the rooms remain tidy, contributing to a positive guest experience. Minor issues, such as the need for deeper cleaning in some bathrooms, do not significantly detract from the overall high standards of cleanliness.
The staff at Singita Classy Boutique Retreat & Travel are celebrated for their exceptional service. Known for their friendliness, helpfulness and professionalism, they go above and beyond to assist guests, including organizing day trips, recommending local attractions and handling logistics. Their excellent English skills further enhance guest satisfaction.
The hotel offers reliable WiFi service, though there are occasional connectivity issues promptly addressed by the staff. Guests needing continuous internet access might consider LTE as an affordable alternative.
Facilities at the hotel include professional spa services, although the spa is currently under construction. Guests appreciate the availability of amenities such as showers after checkout, adding to the convenience for those with late travel plans.
Families find the hotel appealing due to the comfortable and spacious family rooms, along with the staff's exceptional kindness and attentiveness, which contribute to a memorable family vacation.
The beds are another highlight, often described as comfortable and spacious, ensuring a restful night's sleep with top-notch bedding quality.
Singita Classy Boutique Retreat & Travel is consistently described as exceeding expectations for a four-star hotel. The service, ambiance and facilities give an impression akin to a five-star experience, offering excellent value for money. Business travelers also find it a solid choice with attentive staff and a conducive environment for work.
Overall, Singita Classy Boutique Retreat & Travel offers a delightful blend of comfort, convenience and high-quality service, making it a top choice for visitors to Hanoi.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Nestled in the heart of Hanoi's Old Quarter, Singita Classy Boutique Retreat & Travel boasts a prime location that guests consistently praise. This hotel offers an ideal mix of convenience and tranquility. It's centrally situated, making it a perfect starting point for exploring the city's main attractions, including the vibrant night markets, Train Street and Hoan Kiem Lake—all within walking distance.
The hotel's location in a quiet alley ensures guests can enjoy a peaceful retreat while being steps away from the bustling city life. The Old Quarter is known for its lively atmosphere, filled with restaurants, cafes and historical sites, all easily accessible from the hotel. Guests have noted the hotel's proximity to key areas, allowing them to immerse themselves in Hanoi's rich culture effortlessly.
Overall, this well-situated hotel provides a perfect blend of accessibility and calm, making it a top choice for visitors wanting to experience Hanoi's charm to the fullest.
The breakfast experience at Singita Classy Boutique Retreat & Travel garners mixed reviews but leans towards the positive. Guests particularly enjoy the unique setting, as breakfast is served on the rooftop terrace, offering stunning views of Hanoi's cityscape, which enhances the overall dining atmosphere. Many highlight the breakfast buffet as good with items such as freshly prepared omelettes, pho and croissants being well-appreciated. The rooftop location and the freshly cooked egg station are consistent favorites among visitors.
However, the variety and quality of the breakfast receive somewhat mixed feedback. Some guests describe it as simple, basic or standard, noting limited options and a lack of variety, especially for those seeking more savory, vegetarian or international choices. A few reviews mention that the breakfast could benefit from improvements, such as better replenishment and the inclusion of more fresh and diverse items, like pancakes and fruits.
Despite some critiques, several guests find the breakfast more than sufficient to start the day and commend the option to dine early or request takeaway. The overall consensus indicates that while there's room for enhancement, the breakfast at Singita Classy Boutique Retreat & Travel is, on the whole, satisfactory and occasionally exceptional, particularly when enjoyed with the picturesque rooftop view.
Singita Classy Boutique Retreat & Travel offers a delightful dining experience enhanced by its location in the center of the old quarter, which provides pleasantly low noise levels. The hotel not only sets up a good start to the day with excellent coffee, but also serves fresh orders for omelettes or pho, catering to different preferences including those who might want standard eggs and toast for breakfast.
The surrounding area is abundant with excellent dining options, showcasing an array of good restaurants and cafes with European cuisine near the hotel. For guests seeking specific dining preferences, the staff goes above and beyond by providing great recommendations and even facilitating delivery orders to rooms. Additionally, the presence of someone who can speak Japanese at the diner adds a touch of convenience for Japanese-speaking guests.
For those eager to explore beyond the hotel's offerings, notable eateries like The Met, as well as several small local restaurants, are just a short stroll away, adding to the overall culinary experience during the stay.
Singita Classy Boutique Retreat & Travel has earned high praise for its spacious, beautifully decorated rooms. Guests often highlight the comfort and cleanliness of the accommodations, emphasizing the large, comfortable beds and spacious bathrooms. Many rooms offer balconies with lovely views of the city, providing an extra touch of elegance and relaxation.
The rooms are well-arranged and thoughtfully furnished, blending Vietnamese and French antique styles to create a unique and stylish atmosphere. Visitors appreciate the modern amenities, including smart TVs and daily towel replacements. Despite some comments about the need for renovation in certain areas, the overall ambiance remains cozy and inviting.
The location of the hotel is another plus with guests noting the convenience and tranquility of the setting. Soundproofing in the rooms is generally effective, though some street-facing rooms may experience noise.
Overall, the retreat meets and often exceeds guests’ expectations with its spacious, clean and tastefully appointed rooms, making it an excellent choice for a comfortable and enjoyable stay.
Singita Classy Boutique Retreat & Travel boasts an exceptionally high standard when it comes to its bedding. Guests consistently describe the beds as comfortable with some going as far as to call them heavenly. Many reviews highlight the spaciousness of the beds, noting their impressive size and the comfort they provide. Descriptions such as huge, big and massive repeatedly come up, emphasizing the generous proportions of the beds.
Cleanliness is another frequently mentioned aspect with guests appreciating the clean and tidy bedding, which further enhances the overall comfort. The bedding quality is described as top-notch with high-quality materials and excellent bedding contributing to a restful night's sleep.
Despite a few mentions of uncomfortable pillows, the beds themselves receive almost unanimous praise for their comfort and quality. From the mattresses to the bedding materials, every detail seems crafted to ensure guests sleep soundly. Overall, the beds at Singita Classy Boutique Retreat & Travel provide a luxurious and comfortable sleeping experience, making it a standout feature of the hotel.
Singita Classy Boutique Retreat & Travel has garnered extensive praise for its cleanliness, a highlight frequently noted by guests. Reviews consistently describe the hotel and rooms as "spotlessly clean" and "very clean and comfortable." Many visitors particularly appreciated the "exceptionally clean" state of their accommodations and the "daily housekeeping" that ensured rooms were "cleaned every day."
The bathrooms, while generally appreciated for being "very clean" and "really clean," occasionally received feedback suggesting a need for more "deep cleaning." Some guests observed that the "bathroom floor could have been cleaner" and mentioned "stains on the countertops." Despite these minor issues, the overall sentiment remains positive with numerous mentions of "clean and tidy premises" and "hygienic rooms."
Visitors also noted the spaciousness of the rooms, often described as "clean and spacious" with some pleasantly highlighting small balconies that provided fresh air. The hotel's "modern looking" rooms and "stylish interior" contributed to a comfortable stay, reinforced by "fresh bed and fresh sheets" and an "excellent bed linen service."
In summary, while a few isolated instances of cleanliness issues were mentioned, the overwhelming majority of feedback reflects a solid reputation for cleanliness with many guests expressing their satisfaction and awarding the hotel high marks for its rigorous housekeeping standards. The "clean and comfortable rooms" combined with a "soundproof" and "nicely decorated" environment made for a pleasant and restful stay at Singita Classy Boutique Retreat & Travel.
The staff at Singita Classy Boutique Retreat & Travel consistently receive glowing reviews for their exceptional service and hospitality. Guests frequently mention the team's friendliness, helpfulness and professionalism. Staff members, such as Gracie, Richard, Diego and Tuan, are highlighted for their keen dedication and extraordinary efforts to assist guests, often going above and beyond in their roles.
From the initial warm welcome at reception to the attentive housekeeping services, the hotel's personnel are noted for their politeness, efficiency and their ability to provide personalized service. They are also commended for their excellent English skills, which further enhances communication and guest satisfaction.
The staff's willingness to help is evident in their efforts to organize day trips, recommend local attractions and restaurants and handle logistics such as luggage and taxi services. Their ongoing support and availability, even in the middle of the night, reflect a high level of commitment to ensuring a pleasant stay for all visitors.
Overall, the staff at Singita Classy Boutique Retreat & Travel are described as incredibly friendly, professional and caring, making guests feel comfortable and valued throughout their stay.
Singita Classy Boutique Retreat & Travel offers several amenities including a safety box, air conditioning and an elevator, alongside its WiFi service. Guests have noted that the WiFi signal is generally strong and the internet speed and connectivity are commendable. However, there are occasional lapses where the WiFi does not work or the signal can be weak, particularly in specific areas of the hotel. Despite these issues, the hotel staff is prompt in addressing and fixing any connectivity problems. For those who need constant internet access, LTE in Vietnam is another affordable option.
Singita Classy Boutique Retreat & Travel has received positive feedback regarding its accommodating facilities with guests appreciating the availability of showers after checkout, making it convenient for those with late travel plans. The hotel also cooperates with professional spa services, offering massages that seem to contribute to a spa-like atmosphere within some rooms. Additionally, guests noted the convenience of being able to refresh themselves in the bathroom facilities provided by the hotel. Although the spa is currently under construction, the overall guest experience remains positive, aided by the hotel's organized excursions and its cozy rooftop restaurant. Room service, however, appears to have room for improvement.
Singita Classy Boutique Retreat & Travel offers a range of amenities that make it an appealing destination for families. Upgrading to a family room added extra comfort with spacious rooms featuring comfortable beds. The family-friendly location and atmosphere ensure a relaxing stay. The staff consistently receive high praise for their exceptional kindness, top-notch attention and warmth, making the experience even more enjoyable. Whether it’s through accommodating upgrades or first-class helpfulness, the staff's professionalism contributes significantly to a memorable family vacation.
Singita Classy Boutique Retreat & Travel is a charming and well-located hotel that has exceeded expectations for many of its guests. The accommodation is described as great with beautiful, almost-new facilities. The service stands out with many guests likening it to a five-star experience, noting high-standard service and truly four-star status. The hotel provides excellent value for money with reasonable prices and useful recommendations from the staff. While some reviews mention it not fitting the typical four-star category, the overall impression is that it is one of the best four-star hotels, delivering a high level of service and quality for its rating.
Singita Classy Boutique Retreat & Travel provides a solid option for business travelers, delivering services up to 4-star business standards. The staff is notably attentive, always ready to offer assistance and make stays more pleasant, including luggage storage services. Despite some minor issues like missing power outlets and non-functional air-conditioning, other amenities are promptly repaired when issues arise. The retreat offers excellent value for money and is well-located for those wanting to explore Hanoi's center while enjoying a quiet indoor environment. Additionally, the facility boasts a good wifi connection, which is ideal for business guests on work trips.
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Location
The hotel's location in a quiet alley ensures guests can enjoy a peaceful retreat while being steps away from the bustling city life. The Old Quarter is known for its lively atmosphere, filled with restaurants, cafes and historical sites, all easily accessible from the hotel. Guests have noted the hotel's proximity to key areas, allowing them to immerse themselves in Hanoi's rich culture effortlessly.
Overall, this well-situated hotel provides a perfect blend of accessibility and calm, making it a top choice for visitors wanting to experience Hanoi's charm to the fullest.
Breakfast
However, the variety and quality of the breakfast receive somewhat mixed feedback. Some guests describe it as simple, basic or standard, noting limited options and a lack of variety, especially for those seeking more savory, vegetarian or international choices. A few reviews mention that the breakfast could benefit from improvements, such as better replenishment and the inclusion of more fresh and diverse items, like pancakes and fruits.
Despite some critiques, several guests find the breakfast more than sufficient to start the day and commend the option to dine early or request takeaway. The overall consensus indicates that while there's room for enhancement, the breakfast at Singita Classy Boutique Retreat & Travel is, on the whole, satisfactory and occasionally exceptional, particularly when enjoyed with the picturesque rooftop view.
Dinner
The surrounding area is abundant with excellent dining options, showcasing an array of good restaurants and cafes with European cuisine near the hotel. For guests seeking specific dining preferences, the staff goes above and beyond by providing great recommendations and even facilitating delivery orders to rooms. Additionally, the presence of someone who can speak Japanese at the diner adds a touch of convenience for Japanese-speaking guests.
For those eager to explore beyond the hotel's offerings, notable eateries like The Met, as well as several small local restaurants, are just a short stroll away, adding to the overall culinary experience during the stay.
Rooms
The rooms are well-arranged and thoughtfully furnished, blending Vietnamese and French antique styles to create a unique and stylish atmosphere. Visitors appreciate the modern amenities, including smart TVs and daily towel replacements. Despite some comments about the need for renovation in certain areas, the overall ambiance remains cozy and inviting.
The location of the hotel is another plus with guests noting the convenience and tranquility of the setting. Soundproofing in the rooms is generally effective, though some street-facing rooms may experience noise.
Overall, the retreat meets and often exceeds guests’ expectations with its spacious, clean and tastefully appointed rooms, making it an excellent choice for a comfortable and enjoyable stay.
Beds
Cleanliness is another frequently mentioned aspect with guests appreciating the clean and tidy bedding, which further enhances the overall comfort. The bedding quality is described as top-notch with high-quality materials and excellent bedding contributing to a restful night's sleep.
Despite a few mentions of uncomfortable pillows, the beds themselves receive almost unanimous praise for their comfort and quality. From the mattresses to the bedding materials, every detail seems crafted to ensure guests sleep soundly. Overall, the beds at Singita Classy Boutique Retreat & Travel provide a luxurious and comfortable sleeping experience, making it a standout feature of the hotel.
Cleanliness
The bathrooms, while generally appreciated for being "very clean" and "really clean," occasionally received feedback suggesting a need for more "deep cleaning." Some guests observed that the "bathroom floor could have been cleaner" and mentioned "stains on the countertops." Despite these minor issues, the overall sentiment remains positive with numerous mentions of "clean and tidy premises" and "hygienic rooms."
Visitors also noted the spaciousness of the rooms, often described as "clean and spacious" with some pleasantly highlighting small balconies that provided fresh air. The hotel's "modern looking" rooms and "stylish interior" contributed to a comfortable stay, reinforced by "fresh bed and fresh sheets" and an "excellent bed linen service."
In summary, while a few isolated instances of cleanliness issues were mentioned, the overwhelming majority of feedback reflects a solid reputation for cleanliness with many guests expressing their satisfaction and awarding the hotel high marks for its rigorous housekeeping standards. The "clean and comfortable rooms" combined with a "soundproof" and "nicely decorated" environment made for a pleasant and restful stay at Singita Classy Boutique Retreat & Travel.
Staff
From the initial warm welcome at reception to the attentive housekeeping services, the hotel's personnel are noted for their politeness, efficiency and their ability to provide personalized service. They are also commended for their excellent English skills, which further enhances communication and guest satisfaction.
The staff's willingness to help is evident in their efforts to organize day trips, recommend local attractions and restaurants and handle logistics such as luggage and taxi services. Their ongoing support and availability, even in the middle of the night, reflect a high level of commitment to ensuring a pleasant stay for all visitors.
Overall, the staff at Singita Classy Boutique Retreat & Travel are described as incredibly friendly, professional and caring, making guests feel comfortable and valued throughout their stay.
Wi-Fi
Spa
Family
4 Star
Business
No, Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter doesn't have any pool.
Yes, a spa is available at Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter.
No, Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter doesn't allow dogs.
No, parking facilities aren't available at Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter.
No, Singita Classy - A Cozy Rustic Hideaway in Hanoi Old Quarter doesn't have a gym.
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