Holiday Inn Richland on the River by IHG
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Summary of reviewsHoliday Inn Richland on the River by IHG offers guests an outstanding stay, predominantly praised for its prime location along the picturesque Columbia River. The hotel provides easy access to Richland's downtown amenities and attractions, enhancing its appeal to both business and leisure travelers. Guests appreciate the tranquil setting near Howard Amon Park, which offers ample opportunities for leisure activities and relaxing walks.
The rooms at the hotel are frequently lauded for their spaciousness, cleanliness, and comfort, with many guests describing the beds as exceptionally comfortable or even cloud-like. The attention to cleanliness is consistent across the property, including common areas, receiving high marks from visitors. Balconies and patios in some rooms allow guests to enjoy delightful views of the river or pool, further enriching the experience.
The staff at Holiday Inn Richland on the River by IHG is often commended for being exceptionally friendly and accommodating, contributing significantly to the overall positive guest experience. Personnel like Raven and Leslie at the front desk, along with David's helpfulness during check-in, are mentioned for their remarkable service.
Families find the hotel especially welcoming due to the variety of activities for children, including a secure play area, kid-friendly amenities nearby, and a pet-friendly policy. The pool area is noted for its appealing size and picturesque setting, providing a refreshing escape with river views.
While the breakfast service receives mixed feedback, with praise for the variety and quality of options, some guests suggest areas for consistency improvements. Nonetheless, adaptations like a grab-and-go option during the pandemic demonstrate the hotel's effort to meet guest needs.
In summary, Holiday Inn Richland on the River by IHG stands out for its scenic location, exceptional staff, comfort, and cleanliness, making it a preferred choice for a diverse range of travelers seeking a restful and convenient stay.
Categories
The rooms at the hotel are frequently lauded for their spaciousness, cleanliness, and comfort, with many guests describing the beds as exceptionally comfortable or even cloud-like. The attention to cleanliness is consistent across the property, including common areas, receiving high marks from visitors. Balconies and patios in some rooms allow guests to enjoy delightful views of the river or pool, further enriching the experience.
The staff at Holiday Inn Richland on the River by IHG is often commended for being exceptionally friendly and accommodating, contributing significantly to the overall positive guest experience. Personnel like Raven and Leslie at the front desk, along with David's helpfulness during check-in, are mentioned for their remarkable service.
Families find the hotel especially welcoming due to the variety of activities for children, including a secure play area, kid-friendly amenities nearby, and a pet-friendly policy. The pool area is noted for its appealing size and picturesque setting, providing a refreshing escape with river views.
While the breakfast service receives mixed feedback, with praise for the variety and quality of options, some guests suggest areas for consistency improvements. Nonetheless, adaptations like a grab-and-go option during the pandemic demonstrate the hotel's effort to meet guest needs.
In summary, Holiday Inn Richland on the River by IHG stands out for its scenic location, exceptional staff, comfort, and cleanliness, making it a preferred choice for a diverse range of travelers seeking a restful and convenient stay.
Family Friendly Hotel
The hotel features a seasonal outdoor pool, offers river views, and provides family-friendly services. It is situated in a central location, making it convenient for accessing local attractions.
Dog Friendly Hotel
This hotel is pet-friendly and offers a convenient location, making it suitable for guests traveling with their dogs.
Hotel with Swimming Pool
This hotel offers a seasonal outdoor pool and hot tub. It is conveniently located and well-reviewed.
Outdoor Pool
Hotel with Gym
The hotel includes a fitness center for guests to use for their exercise needs.
3-Star Hotel
Located on the banks of the Columbia River, this hotel offers scenic views and a range of amenities, including a restaurant and bar. Its location provides easy access to riverfront activities and local attractions.
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Richland on the River by IHG boasts an impressive location that consistently receives praise from guests. Positioning itself beautifully along the Columbia River, the hotel offers picturesque views and is situated perfectly for morning walks along the riverfront. Its central location provides easy access to Richland's downtown, making it ideal for those looking to explore the vibrant amenities of the Tri-Cities area. Guests appreciated its close proximity to dining options, shops, and attractions, as well as its convenient access to events and family visits. The hotel's setting near Howard Amon Park offers a tranquil escape with ample opportunities for leisure activities. Whether visiting for business or leisure, the hotel provides a comfortable stay with spacious rooms, making it a favored choice for many travelers.
The breakfast experience at the Holiday Inn Richland on the River by IHG seems to evoke mixed feelings among guests. On the positive side, several reviews highlight the quality and variety of the breakfast, describing it as great, excellent, and delicious, with guests appreciating the range of options available. There are mentions of hot items and a breakfast bar that offered a pleasing array of choices. Some guests also enjoyed the touch of a breakfast table setting with real silverware and plates.
However, not all guests shared this positive outlook. Several noted shortcomings, such as the absence of certain breakfast staples like yogurt and coffee, minimal offerings, and instances where breakfast items ran out and were not replenished in a timely manner. Some guests were surprised to find a charge for breakfast, having been under the impression that it was complimentary, which was compounded by the hotel's pricing being on the higher side. Additionally, the transition to a more costly menu-based breakfast from a traditional buffet might have caught some off guard.
The breakfast service occasionally faced operational challenges, such as limited staffing leading to longer wait times and logistical hiccups. Yet, during circumstances like the COVID-19 pandemic, guests appreciated adaptations like a grab-and-go option, which provided convenience despite the constraints. Overall, while there are commendable aspects to the breakfast offerings at this hotel, consistency in quality and communication seems to be an area for potential improvement.
The Holiday Inn Richland on the River by IHG offers guests a comfortable and clean experience, making it a popular choice for visitors. The rooms are frequently praised for their spaciousness, with many guests enjoying larger-than-expected accommodations that are both fresh and modern. The beds receive particular commendation, often described as comfortable or even cloud-like, ensuring a restful night's sleep. Many rooms come with added perks like balconies or patios, some offering delightful views of the river or pool.
The hotel's location is also appreciated for its convenience, with easy access to nearby parks and riverfront walks. While most reviews highlight the cleanliness and readiness of rooms upon arrival, there are mentions of occasional issues, such as a mildew odor or limited room soundproofing. However, these appear to be exceptions rather than the rule. Some guests did encounter problems such as a lack of pool towels or unavailable amenities, but these are overshadowed by the positive experiences with the hotel's friendly and accommodating staff. Overall, the blend of comfort, cleanliness, and convenient location makes this hotel a solid choice for those visiting the area.
Travelers visiting Holiday Inn Richland on the River by IHG will find comfort in their accommodations, particularly with the exceptional quality of the beds. Guests consistently praised the beds, often describing them as comfortable or even likening them to clouds. The beds are complemented by great pillows, enhancing the overall sleeping experience. Many visitors found the beds to be the highlight of their stay, offering uninterrupted sleep throughout the night. The mattresses and pillows are noted for being especially comfortable and luxurious, contributing to a restful night's sleep. Even those who prefer firmer beds were pleasantly surprised and didn't mind the firmness, indicating a broad appeal to different sleep preferences. The comfortable furnishings, alongside the beds, make for a pleasant and cozy environment. Additionally, the grounds of the hotel are noted for their beauty, adding to the overall pleasant experience of a stay at this location.
Holiday Inn Richland on the River by IHG consistently impresses with its high standards of cleanliness and comfort. Guests frequently highlight the immaculate state of the rooms, often describing them as exceptionally clean, fresh, and comfortable. This attention to cleanliness extends across the entire property, including the common areas and restaurant. The hotel benefits from a superb location near the river, offering a pleasant environment and easy access to nearby attractions. Rooms not only meet expectations on cleanliness but are also noted for their comfort, featuring amenities such as great beds and reliable air conditioning. While a couple of guests noted instances of noise and room service issues, the overall experience remains overwhelmingly positive for those prioritizing cleanliness and a restful stay in this appealing riverside setting.
Holiday Inn Richland on the River by IHG has received overwhelmingly positive feedback from its guests, particularly highlighting the exceptional quality of its staff. Visitors consistently describe the staff as friendly, courteous, and accommodating, with a remarkable commitment to providing excellent service. Guests appreciate the attentiveness and professionalism displayed by the team, noting that they often go above and beyond to ensure a comfortable stay. Specific mentions of staff members like Raven and Leslie at the front desk underscore these positive interactions, portraying them as exceptionally helpful and welcoming. The seamless check-in process, facilitated by David's helpfulness, further contributes to the positive guest experience.
Guests also enjoy the hotel's strategic location on the water and the comfort of the clean rooms, but it's the quality of service that seems to stand out the most. Overall, the combination of a friendly and approachable staff, coupled with efficient service, makes Holiday Inn Richland a preferred choice for travelers. While there are a few mentions of less-than-perfect service, the overwhelming consensus paints a picture of a dedicated team that tirelessly aims to make each guest's stay enjoyable.
The Holiday Inn Richland on the River by IHG offers a pleasant aquatic experience that many guests appreciate. The pool is highlighted for its appealing size, ample seating with lots of chairs, and a picturesque setting that includes a view of the river. Positioned perfectly for a refreshing dip, the pool has been described as amazing and the perfect temperature for hot days, although a few guests noted it could be a bit cold on occasion. The availability of pool towels adds to the convenience, ensuring a comfortable experience. The outdoor hot tub, when available, complements the pool area beautifully, offering serenity and relaxation with a river view. Pool hours extend until 10pm, allowing for extended enjoyment after a day of exploring or partaking in nearby events and festivals. Despite occasional closures of the hot tub, the overall pool environment provides a clean and enjoyable escape with the added bonus of a lovely courtyard and comfortable surroundings.
The Holiday Inn Richland on the River by IHG is an ideal destination for families seeking enjoyable activities for their children. The hotel's inviting patio provides a secure space where kids can play freely, allowing parents peace of mind while relaxing nearby. Notably convenient for families, the location offers a kid-friendly ice cream parlor and live music in the park, making it easy to entertain the youngest of travelers with delightful experiences. The comfortable beds ensure restful nights after a day full of fun and activities. Guests have noted how much their grandkids enjoyed the pool, further highlighting the range of activities suitable for families. Additionally, the hotel's pet-friendly approach ensures that every member of the family, including furry companions, can be part of the vacation fun. As a versatile accommodation, it caters well to retirees and business travelers, making it a welcoming choice for various types of stays.
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Location
Breakfast
However, not all guests shared this positive outlook. Several noted shortcomings, such as the absence of certain breakfast staples like yogurt and coffee, minimal offerings, and instances where breakfast items ran out and were not replenished in a timely manner. Some guests were surprised to find a charge for breakfast, having been under the impression that it was complimentary, which was compounded by the hotel's pricing being on the higher side. Additionally, the transition to a more costly menu-based breakfast from a traditional buffet might have caught some off guard.
The breakfast service occasionally faced operational challenges, such as limited staffing leading to longer wait times and logistical hiccups. Yet, during circumstances like the COVID-19 pandemic, guests appreciated adaptations like a grab-and-go option, which provided convenience despite the constraints. Overall, while there are commendable aspects to the breakfast offerings at this hotel, consistency in quality and communication seems to be an area for potential improvement.
Rooms
The hotel's location is also appreciated for its convenience, with easy access to nearby parks and riverfront walks. While most reviews highlight the cleanliness and readiness of rooms upon arrival, there are mentions of occasional issues, such as a mildew odor or limited room soundproofing. However, these appear to be exceptions rather than the rule. Some guests did encounter problems such as a lack of pool towels or unavailable amenities, but these are overshadowed by the positive experiences with the hotel's friendly and accommodating staff. Overall, the blend of comfort, cleanliness, and convenient location makes this hotel a solid choice for those visiting the area.
Beds
Cleanliness
Staff
Guests also enjoy the hotel's strategic location on the water and the comfort of the clean rooms, but it's the quality of service that seems to stand out the most. Overall, the combination of a friendly and approachable staff, coupled with efficient service, makes Holiday Inn Richland a preferred choice for travelers. While there are a few mentions of less-than-perfect service, the overwhelming consensus paints a picture of a dedicated team that tirelessly aims to make each guest's stay enjoyable.
Pool
Family
Yes, Holiday Inn Richland on the River by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Richland on the River by IHG.
Yes, Holiday Inn Richland on the River by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Richland on the River by IHG.
Yes, Holiday Inn Richland on the River by IHG has a gym.
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