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Atlantic Reach Resort

Newquay , Whitecross Newquay (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAtlantic Reach Resort is a 4-star hotel that offers a great location for exploring Cornwall. Guests appreciate its easy access to popular attractions and lovely views. The accommodation options range from small cabins to spacious houses with some guests finding the beds uncomfortable. The hotel is generally clean and well-maintained with friendly and helpful staff. However, some guests have reported issues with cleanliness and Wi-Fi availability. The gym and pool facilities received mixed reviews with some guests finding them exceptional and others suggesting improvements. The hotel is family-friendly and dog-friendly with great facilities for both. Parking can be a challenge, but overall, guests have had a good experience at Atlantic Reach Resort.
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Categories

Resort with EV Charging Stations

Resort with Rooms With Jacuzzi / Hot-tub

Luxury Resort

Family Friendly Resort

Dog Friendly Resort

Resort with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Four-Bedroom House This holiday home, also known as Contemporary Cottage, has a dining area, fully-equipped kitchen and a lounge. Please note towels are not included.

Two-Bedroom House This holiday home, also known as Garden Terrace, has a dining area, fully-equipped kitchen and a lounge. Please note towels are not included.

Basic Two-Bedroom House This holiday home, also known as Carworgie Terrace, has a dining area, fully-equipped kitchen and a lounge. Please note towels are not included.

Two-Bedroom House with Hot Tub This holiday home has a hot tub, a fully-equipped kitchen, a lounge and a dining area. Towels are included.

Four-Bedroom House with Hot Tub This holiday home has a hot tub, a fully-equipped kitchen, a lounge and a dining area. Towels are included.

Superior Villa These holiday homes are the most modern and superior properties at Atlantic Reach. Towel is included. The holiday home has a dining area, fully equipped kitchen and a lounge. All our guests will get a complimentary Leisure Pass to use the pools and gym for free as many times as they like while on holiday, plus discounted fitness classes.

About Atlantic Reach Resort

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Guest Reviews

7.4

Good

Location

Atlantic Reach Resort boasts a great location that's perfect for exploring the best of Cornwall. Guests find it to be an ideal base for traveling around the area and appreciate its easy access to the A30, which makes visiting many popular attractions a breeze. While it might be slightly out of town, the resort is still well-positioned for both sides and offers lovely views. Whether you're planning a trip to Newquay or keen to explore nearby beaches and towns, this resort is brilliantly located. With car parking on the doorstep, guests have found it to be an excellent location for their travels. So why not make Atlantic Reach Resort your home during your next Cornwall adventure?

Rooms

Atlantic Reach Resort has a variety of accommodation options, from small and basic cabins to spacious and modern four-bedroom houses. While some guests found the beds uncomfortable or the furniture outdated, others raved about the lovely contemporary feel and the cleanliness of their rooms. The resort is dog-friendly and offers fully kitted out apartments with proper kitchens and spacious living areas. Some guests experienced minor maintenance issues like broken fridge doors or wonky toilet seats, but overall the accommodation was clean, comfortable and well-equipped. The resort also boasts friendly and helpful staff and a wide range of activities for guests to enjoy.

Beds

The beds at Atlantic Reach Resort seem to be a commonly mentioned issue amongst guests with many describing them as uncomfortable, hard and old. Some guests commented on the small size of the beds with some suggesting they would prefer twin beds instead of just doubles. A few guests did find the beds to be comfortable or "okay," but overall the majority of reviews suggest that the hotel really needs to invest in new mattresses and pillows. If you have any concerns about the comfort of your bed during your stay, it may be worth reaching out to the helpful staff who some guests praised for their attentiveness to the issue.

Cleanliness

Many guests of Atlantic Reach Resort found the cleanliness of the hotel to be impressive, describing it as clean, tidy and well-maintained. However, there were some negative comments about the cleanliness with guests complaining of smelly, mouldy and unacceptably unhygienic accommodations that had to be cleaned by themselves upon arrival. The changing rooms and toilets were also criticized for being dirty, while furniture and paintwork were described as scuffed and in need of repair. Despite this, some guests enjoyed their stay and found the hotel lovely and clean with spacious and comfortable accommodations. The staff were also praised for being friendly and helpful.

Staff

Atlantic Reach Resort boasts a friendly and helpful staff who are known to be welcoming and accommodating. Most guests have nothing but high praises for the staff, describing them as super friendly, polite and responsive to guests' needs. Guests have also commended the great check-in service, highlighting the simplicity and ease of the process. The gym facility staff were rated highly for their warm welcome and helpfulness, while the bar and restaurant staff received rave reviews with one guest describing them as amazing. Unfortunately, a few guests have reported negative experiences with the staff, citing a lack of help during the power cut or unimpressive customer service. However, these instances were isolated and the majority of guests enjoyed a perfect stay thanks to the warm and attentive staff of Atlantic Reach Resort.

Wi-Fi

Guests of Atlantic Reach Resort have reported a lack of Wi-Fi in the accommodations with some saying there was no Wi-Fi at all while others experienced patchy or poor signal. Some were even misled about the availability of Wi-Fi. For those in need of internet access, the leisure centre provided a spot where Wi-Fi could be accessed. The lack of Wi-Fi in the room or house was the only downside for some guests, while others went as far as to describe the internet access as almost non-existent.

Gym

The gym at Atlantic Reach Resort received mixed reviews. While some guests found it exceptional and well equipped, others found it only okay. However, one thing that stood out was the affordability of the gym, as it was included in the hotel price for some guests or available for a small fee. The gym also offered fitness and yoga classes at an additional charge, which were really good according to some guests. Overall, while the gym was not the main attraction for everyone, it provided a decent option for leisure facilities at the resort.

Pool

Guests have mixed opinions about the pool area at Atlantic Reach Resort. Whilst some say the pool was excellent and lovely, others mention that the outdoor pool was in need of maintenance and very unsafe with holes in the baby pool which could cut your foot. However, the view of the pool and play area was ideal for giving the kids freedom to play. Availability of the pool was also a common issue among guests with complaints about the complicated process and restrictions in place to book the indoor pool, as well as the fact that the pool had to be pre-booked and couldn't be used due to local swim sessions. Additionally, some reviews noted that the pool area needed some TLC or was in need of refurbishment. Despite these complaints, some guests found the heated indoor pool to be great and easy to pre-book, whilst the kids enjoyed the hot tub. Finally, other guests mentioned that the leisure pass was handy for booking time slots to the indoor pool and gym, which were open to the public and felt nicely busy out of season.

Parking

When looking for a place to park your car at Atlantic Reach Resort, you might want to plan ahead. While some guests found ample parking available and appreciated the ease of parking right outside their rooms, others found the parking situation to be a real issue. If you have disability requirements, you may struggle to find enough designated parking spaces at the reception. Some guests had to park on the side of the road or on grass verges due to the limited space. Beware that some accommodations don't have parking nearby, which could be an inconvenience. Additionally, a few guests mentioned that the parking facilities needed some attention, as they were either full of weeds or poorly maintained. If you manage to find a good parking spot, make sure not to move your vehicle too much, as parking seems to be a challenge at the Atlantic Reach Resort.

Family

Atlantic Reach Resort is the perfect family-friendly destination for a short break or a weekend getaway. The hotel offers a memorable experience for the whole family. The view of the pool and play area is ideal for giving the kids the freedom to play. There are so many fun things to do that you couldn't even do all of them. However, some guests wished that there were more activities for the kids as some felt bored, particularly those aged five years old. Nevertheless, the hotel provides a playground, teen den, child's soft play and play areas for younger and older children dotted around the site. For families with dogs, the hotel is also ideal as pets are allowed to play outside with other families. The on-site facilities provide everything you need for a great family holiday, including spacious, fully equipped houses with multiple bathrooms, comfort and cleanliness. However, some guests were disappointed that the promised facilities for children were no longer available, making there little to do for kids. If you're a big family of ten or more, this hotel is perfect for you as it is great for large families and provides excellent facilities, including a perfect family comfortable house. Nevertheless, guests also mentioned that the play area for younger children was not very good. Lastly, it is worth mentioning that there is a £70 pet charge for those who bring their dogs.

4 Star

Atlantic Reach Resort is a top-notch 4-star hotel that offers exceptional services and facilities for its guests. Visitors have described their experience here as very good and exceptional. The location of the hotel has also been praised with guests expressing their delight at the quiet and serene surroundings which make it a perfect getaway spot. Some travelers have come to spend a couple of fun days in Cornwall and have found the resort's offerings to be up to par with other 4-star hotels. Overall, guests have had nothing but good words to say about their bella esperienza at Atlantic Reach Resort.

Accessible

Atlantic Reach Resort offers a variety of disabled facilities but some guests felt that there was limited support to stay in all day. The houses are well fitted for a short break but unfortunately there is no disabled loo in the pub. While the resort is accessible and close to many attractions, some guests found the road to be too dangerous and the bus not very accessible. Additionally, some guests had trouble finding their house due to unclear directions from reception. Despite small details like a dripping guttering and old, unstable bench, the site is lovely and clean to stay on. However, there were some issues with drains and the resort needs a lot of updating.

Outdoor Pool

The outdoor pool at Atlantic Reach Resort is a popular choice for guests, especially in warmer weather. However, some guests have noted that the pool is not heated and can be quite cold. Some also mentioned that the pool rank was not up to their standards and needed better maintenance. Despite these issues, many guests still enjoyed using the outdoor pool to stay refreshed and cool. Unfortunately, the pool area may pose some safety concerns with holes in the baby pool area. Some guests have also mentioned that the pool opens and closes too early for their liking. Overall, the outdoor pool is a nice addition to the hotel's leisure facilities, but improvements are needed.

Indoor Pool

Guests have mixed feelings about the indoor pool at Atlantic Reach Resort. Some find the pool to be clean and well-maintained and appreciate the convenience of booking time slots with the leisure pass. Others report that the pool is small and not very inviting with some even suggesting that it could benefit from additional cleaning. Despite these concerns, many guests enjoy the use of both the indoor pool and other leisure facilities, including the gym. While it may be necessary to book a slot in advance, guests who do get to enjoy the pool often find it to be warm and lovely and appreciate the fact that it's open to the public year-round.

Dog Friendly

Atlantic Reach Resort is a great dog-friendly hotel that warmly welcomes guests with furry friends. However, guests should be aware of a hidden cleaning charge of £70 per dog. Apart from that, the resort has amazing facilities for dogs and they are allowed to roam and play outside with other families. The rooms are spacious enough for up to 8 people and a dog. Many guests have shared their positive experiences of staying with their dogs and have described the hotel to be very dog-friendly. So, if you're planning to take your pet on a holiday, Atlantic Reach Resort is definitely a great option!

Yes, Atlantic Reach Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Atlantic Reach Resort.

Yes, Atlantic Reach Resort welcomes dogs.

Yes, parking facilities are available at Atlantic Reach Resort.

Yes, Atlantic Reach Resort has a gym.

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