Summary of reviewsCentrum Hotel - City Center is a fantastic choice for travelers looking for a central location in Nicosia. The hotel is surrounded by restaurants, shops and attractions, making it easy to explore the city on foot. Despite being in the heart of the city, the hotel offers quiet rooms, ensuring a good night's sleep. The breakfast is decent and varied with many guests praising the quality and taste of the food. The rooms are spacious, modern and clean with comfortable beds and nice bathrooms. The hotel is spotlessly clean and well-equipped with friendly and accommodating staff who speak multiple languages. The wifi is reliable and the hotel is situated in a lively area with bustling nightlife. While some guests experienced noise from the street and nearby establishments, the hotel's central location makes it a great choice for those seeking a lively night scene. The hotel is accessible for guests in wheelchairs with assistance and guests appreciated the value for money and good breakfast. Overall, Centrum Hotel - City Center is a super base for exploring Nicosia. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 3
Triple rooms. Number: 10
Please suggest which room type a family with one child should choose and where the child will sleep: STANDARD/TRIPLE ROOM
Please suggest which room type a family with two children should choose and where the children will sleep: FAMILY ROOM/ FOURFOLD ROOM
Please suggest which room type a family with three children should choose and where the children will sleep: THE MAXIMUM NUMBER OF GUESTS IN A ROOM ARE 4 PERSONS
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: STANDARD TWIN ROOM. BABY COT IS FREE OF CHARGE
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: TRIPLE ROOM AND BABY COT IS FREE OF CHARGE
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: TRIPLE or FAMILY ROOM AND BABY COTS ARE FREE OF CHARGE
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Νο
Is there a kids' club?No
Is there a playground? Other details: NO, WE DO NOT HAVE PLAYGROUND. WE ARE AT THE PEDESTRIAN AREA OF NICOSIA AND THE CHILDREN CAN WALK WITH THEIR PARENTS WITH SAFETY
Do you offer babysitting/child services?Yes, at an hourly charge: € 10
Additional amenities for children:
Kid-friendly buffet
Answers last updated by Centrum Hotel - City Center
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Is there anything that you would like to highlight, add or clarify? WE HAVE TWO SPECIAL LIFTS FOR PERSONS WITH DISABILITIES AND ALL AREAS OF THE HOTEL ARE ACCESSIBLE.
Answers last updated by Centrum Hotel - City Center
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes as they have the decrees of the Ministry of Health
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Cyprus Ministry of Tourism protocol
HACCP
ISO 14001:2015
ISO 9001:2015
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Cyprus Ministry of Tourism protocol
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? WE CALL TO THE HOSPITAL
Has the hotel closed during the pandemic? Yes Reopening Date: August, 23 2020
Answers last updated by Centrum Hotel - City Center
Standard Double or Twin RoomThis air-conditioned room features a 32-inch LED HD TV with satellite channels, a mini fridge and tea and coffee facilities. The private bathroom comes with hairdryer and free toiletries.
Please note that the 3rd guest will be accommodated in an extra bed.
Executive Double or Twin RoomSpacious room includes a mini-fridge and work space. Most of these rooms are fitted with a small balcony. Free WiFi is available.
Family Room (2 Adults + 2 Children)This air-conditioned room features a 32-inch LED HD TV with satellite channels, a mini fridge and tea and coffee facilities. The private bathroom comes with hairdryer and free toiletries.
Traditional Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Triple RoomThis air-conditioned room features a 32-inch LED HD TV with satellite channels, a mini fridge and tea and coffee facilities. The private bathroom comes with hairdryer and free toiletries.
Quadruple RoomThis air-conditioned room features a 32-inch LED HD TV with satellite channels, a mini fridge and tea and coffee facilities. The private bathroom comes with hairdryer and free toiletries.
Run Of The HouseThis air-conditioned room features a 32-inch LED HD TV with satellite channels, a mini fridge and tea and coffee facilities. The private bathroom comes with hairdryer and free toiletries.
Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Quadruple RoomThe quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 3 beds.
Centrum Hotel - City Center is the perfect base for travelers wanting to explore Nicosia. Located in a fantastic and central location, you can easily reach many of the city's attractions on foot, including the historic old town and the intercity bus station. Not only that, but the hotel is surrounded by restaurants, shops and everything you need. You'll love walking out the door and being immediately on Ledra Street, the main street of the old town. The hotel is also located near the border crossing checkpoint and the pedestrian area of Laiki Geitonia, where you can buy handmade silver jewelry and other souvenirs from Cyprus. Despite being in the heart of the city, the hotel offers quiet rooms, ensuring you get a good night's sleep. Plus, the location is convenient for day trips to other cities. The value for money is excellent and the staff provides good service. Overall, Centrum Hotel - City Center is a great choice for those looking for a central location with easy access to everything Nicosia has to offer.
Breakfast
Centrum Hotel - City Center offers guests a decent and varied breakfast. Many positive comments focused on the quality and taste of the food, particularly the option to order hot dishes such as pancakes and omelets made fresh upon request. While some guests commented on the limited selection, others found the breakfast to be excellent and diverse with fresh and delicious options available. The hotel's staff and the location also received high praise from guests. Overall, Centrum Hotel - City Center provides a satisfying breakfast experience for guests to fuel their day exploring the nearby sites and city center.
Rooms
Centrum Hotel - City Center provides guests with spacious, modern and clean rooms in a convenient location. Many rooms feature comfortable beds, nice bathrooms with rain showers and over-bath options and some even have balconies that offer access to fresh air. While some rooms may be on the smaller side, the furniture is often new and well-appointed. The hotel's central location is a major plus and allows for easy exploration of the city. Guests appreciate the hotel's cleanliness and modern updates, including renovated bathrooms. Despite some noise from street activities, the hotel provides a mostly quiet retreat. Overall, the hotel provides a pleasant and comfortable stay for guests seeking a well-located and well-maintained hotel in the city center.
Beds
Centrum Hotel - City Center boasts of spacious and clean rooms equipped with modern amenities. Most of the guests raved about the comfortable beds provided, ideal for a good night's sleep after exploring the city. The bathrooms were also noteworthy with some guests praising the showers. While there were a few negative remarks about old and uncomfortable beds or mattresses that were too soft or hard, the majority of guests found the beds to be comfortable and clean. The hotel's location, cleanliness, friendly staff and good breakfast were also praised by many.
Cleanliness
The Centrum Hotel - City Center is a fantastic option for those seeking ultimate cleanliness during their stay. The hotel rooms are very large, modern and clean with comfy beds, which guests rave about. The hotel's location is great and the breakfast is considered exceptional by many. The hotel staff were also found to be extremely friendly and accommodating. The bathrooms were spacious and impeccably clean. Guests also appreciated having balconies for fresh air. Overall, the hotel receives high praise for being spotlessly clean and well-equipped.
Staff
Travellers have had a great experience with the staff at Centrum Hotel - City Center, according to positive reviews. Guests have highlighted the professionalism and friendliness of the reception and breakfast staff. The breakfast staff in particular have been praised for their attentiveness and kindness. In addition, guests have noted the helpful and accommodating nature of the hotel staff. Many have also appreciated the multilingual skills of the staff with some members being able to speak Polish and Greek. The hotel’s excellent location and welcoming atmosphere have also been commended with guests describing the staff as hospitable, cooperative and attentive. Overall, guests have enjoyed interacting with the staff at Centrum Hotel - City Center, who have been described as fantastic, nice, friendly and helpful, elevating their stay at this well-equipped hotel.
Wi-Fi
If you're looking for a hotel with reliable wifi, Centrum Hotel - City Center might just be the perfect place for you! While some guests experienced glitches in their room, the majority had positive things to say about the quality of the hotel's internet. A few guests complained of poor signal and un-usability in their rooms, but for the most part, travelers found the wifi to be good. Plus, the hotel's great location in the heart of the city might make up for any connectivity issues you might face - just keep in mind that the central setting can mean some noise at night. Overall, the internet situation at this hotel should definitely not detract from your stay!
Nightlife
If you're looking for a hotel situated in the heart of the action with bustling nightlife, Centrum Hotel - City Center is the place to be. Guests appreciated the hotel's proximity to restaurants and bars, making it easy to experience the vibrant atmosphere of the city. However, some guests did mention noise coming from the street and nearby establishments, especially on weekends. While the hotel is fighting to stop the music late at night, it's important to keep in mind that the central location comes with some noise and some rooms may be louder than others. Overall, Centrum Hotel - City Center is a great choice for those seeking a lively night scene in the heart of the city.
Accessible
Centrum Hotel - City Center is located in the heart of Nicosia, making it a great choice for a weekend trip. Although there are a few steps leading up to the entrance and not all of the ramps were available, the hotel was accessible for guests in wheelchairs with assistance. The hotel is situated in a pedestrian zone, which means you won't hear any cars passing by. Plus, it's near the main bus station, making it easy to pick up a rental car or hop on a city bus. While there is no on-site parking, an underground car park is nearby. Guests appreciated the value for money and the good breakfast. Overall, this wonderful small hotel is a super base for exploring Nicosia.
No, Centrum Hotel - City Center doesn't have any pool.
No, a spa isn't available at Centrum Hotel - City Center.
No, Centrum Hotel - City Center doesn't allow dogs.
No, parking facilities aren't available at Centrum Hotel - City Center.
No, Centrum Hotel - City Center doesn't have a gym.