Microtel Inn & Suites by Wyndham Gatlinburg
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Summary of reviewsThe Microtel Inn & Suites by Wyndham Gatlinburg offers a mix of experiences defined by its highly praised location and some areas needing improvement. Situated in the heart of Gatlinburg, the hotel's proximity to attractions, dining venues and shops makes it incredibly convenient for travelers. Located near the main strip and directly across from the convention center, guests enjoy the ease of walking to popular spots like the Gatlinburg Space Needle, avoiding traffic hassles and parking fees. Despite its central position, the hotel manages to provide a quiet retreat with ample parking.
However, the breakfast experience falls short of expectations, largely consisting of prepackaged snacks and a limited selection that fails to meet the standard expectations of a continental breakfast. The small and often poorly-maintained breakfast area further detracts from the experience, leading many guests to seek alternative dining options nearby.
Rooms are hit or miss with some enjoying clean, comfortable bedding and spacious layouts. However, many guests have noted significant issues with room size, cleanliness and maintenance. Reports of mold, unpleasant odors and outdated furnishings highlight a need for renovations and improved cleaning standards. The bathrooms, in particular, have been criticized for their poor condition and cleanliness.
Cleanliness remains a consistent concern with many guests reporting dirty carpets, sticky floors and general disrepair throughout the hotel. Although some visitors found their accommodations acceptable, the majority expressed dissatisfaction with the hotel's upkeep and maintenance.
The staff receives mixed reviews with a significant number of guests praising their friendliness and helpfulness. Specific staff members are often mentioned for their exceptional service. Conversely, other guests reported experiences with rudeness, unresponsiveness and inconsistency in service quality, particularly during daytime interactions.
Free WiFi is available, but its performance is generally poor with many guests experiencing slow and unreliable connections. This could be an area for improvement to enhance the guest experience.
For families, the hotel offers convenient amenities like joining rooms, separate living areas and extra bathrooms, making it a decent choice for family vacations. The staff's general helpfulness with children also adds to its family-friendly appeal, although the potential cleanliness issues could be a concern for those with younger children.
The hotel balances a tranquil environment with proximity to Gatlinburg's nightlife, providing easy access to vibrant activities while maintaining a peaceful retreat. The beds receive mixed reviews; while some guests find them comfortable and cozy, others encounter issues with firmness, cleanliness and even bed bugs, indicating a need for consistent quality control.
In summary, Microtel Inn & Suites by Wyndham Gatlinburg excels in location and convenience, making it suitable for exploring the city. However, improvements in breakfast offerings, room cleanliness, maintenance and staff consistency would enhance the overall guest experience.
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However, the breakfast experience falls short of expectations, largely consisting of prepackaged snacks and a limited selection that fails to meet the standard expectations of a continental breakfast. The small and often poorly-maintained breakfast area further detracts from the experience, leading many guests to seek alternative dining options nearby.
Rooms are hit or miss with some enjoying clean, comfortable bedding and spacious layouts. However, many guests have noted significant issues with room size, cleanliness and maintenance. Reports of mold, unpleasant odors and outdated furnishings highlight a need for renovations and improved cleaning standards. The bathrooms, in particular, have been criticized for their poor condition and cleanliness.
Cleanliness remains a consistent concern with many guests reporting dirty carpets, sticky floors and general disrepair throughout the hotel. Although some visitors found their accommodations acceptable, the majority expressed dissatisfaction with the hotel's upkeep and maintenance.
The staff receives mixed reviews with a significant number of guests praising their friendliness and helpfulness. Specific staff members are often mentioned for their exceptional service. Conversely, other guests reported experiences with rudeness, unresponsiveness and inconsistency in service quality, particularly during daytime interactions.
Free WiFi is available, but its performance is generally poor with many guests experiencing slow and unreliable connections. This could be an area for improvement to enhance the guest experience.
For families, the hotel offers convenient amenities like joining rooms, separate living areas and extra bathrooms, making it a decent choice for family vacations. The staff's general helpfulness with children also adds to its family-friendly appeal, although the potential cleanliness issues could be a concern for those with younger children.
The hotel balances a tranquil environment with proximity to Gatlinburg's nightlife, providing easy access to vibrant activities while maintaining a peaceful retreat. The beds receive mixed reviews; while some guests find them comfortable and cozy, others encounter issues with firmness, cleanliness and even bed bugs, indicating a need for consistent quality control.
In summary, Microtel Inn & Suites by Wyndham Gatlinburg excels in location and convenience, making it suitable for exploring the city. However, improvements in breakfast offerings, room cleanliness, maintenance and staff consistency would enhance the overall guest experience.
Cheap Hotel
Offers affordable accommodations with essential amenities. A practical choice for budget-conscious travelers.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
The Microtel Inn & Suites by Wyndham in Gatlinburg boasts an unbeatable location in the heart of the city, making it a prime spot for visitors looking to explore the area on foot. Positioned right by the main strip, guests find themselves within walking distance of numerous attractions, dining options and shops. The hotel is directly across from the convention center, which is especially convenient for event-goers. Proximity to downtown Gatlinburg and easy access to the bustling Parkway make it effortless to enjoy local activities without the hassle of traffic and expensive parking fees.
The location is not just convenient but also offers a quiet retreat despite being close to the action. With ample parking available, many guests appreciate the ability to leave their cars and stroll to various points of interest. The area’s prime spots, including the Gatlinburg Space Needle and other central attractions, are just a short walk away, allowing guests to immerse themselves in the vibrant local scene.
Overall, the combination of a central location, reasonable prices and the ability to walk to nearly everything Gatlinburg has to offer makes this hotel a frequent choice for many travelers looking to maximize their stay in the city.
Microtel Inn & Suites by Wyndham Gatlinburg offers a breakfast experience that has left many guests wanting more. The common sentiment among reviewers was that the breakfast provided is minimal with a significant reliance on prepackaged snacks like Little Debbie cakes, cold cereals and overripe bananas. Many guests pointed out that the items available were more akin to snacks than a proper breakfast, mentioning that yogurt and grab-and-go bars were among the limited offerings.
The breakfast area itself received criticism for being small, cramped and often not well-maintained with some visitors noting that the space and the food options could both use improvements. Guests frequently suggested that a better variety, including hot items like eggs, bacon or sausages, would greatly enhance the experience.
There were also concerns about the quality and freshness of the food with mentions of outdated yogurts, stale cereal and unappealing fruit. Some guests felt misled by the hotel's description of a "continental breakfast," expecting more substantial options like those traditionally associated with the term.
However, there were occasional positive notes with a few guests appreciating the presence of fresh fruit and the availability of coffee and juice throughout the day. Yet, for many, the overall breakfast experience at the hotel did not meet expectations, leading some to seek dining options elsewhere in Gatlinburg.
'Microtel Inn & Suites by Wyndham Gatlinburg' has garnered multiple reviews about its rooms, highlighting both positive and negative aspects. Many guests appreciated the clean and comfortable bedding, spacious suite layouts and affordability. Some rooms had excellent mountain views. Cleanliness was occasionally noted with some rooms being well-maintained and sufficient for a short stay.
However, the majority of the feedback pointed out significant drawbacks. Numerous guests reported that the rooms were very small with some saying the size did not meet their expectations based on online portrayals. Cleanliness was a recurring issue with many finding their rooms not adequately cleaned, showing signs of previous occupants' hair, dust and even unpleasant odors of mildew, cigarettes and other substances. Maintenance problems were also frequently mentioned, such as broken fixtures, dirty and outdated furnishings and carpets in poor condition.
The bathrooms particularly received negative comments for their state of disrepair and lack of thorough cleaning with recurring mentions of mold, dirty floors and cracked fixtures. Several guests noted issues with in-room amenities, such as the lack of a coffee machine or microwave and malfunctioning air conditioning units.
Overall, guests found that the rooms were notably outdated and in dire need of renovations to improve both aesthetic appeal and functionality. Despite its central location and a few positive aspects, the overwhelming need for updates and better cleanliness standards were significant concerns for visitors.
At Microtel Inn & Suites by Wyndham Gatlinburg, guest opinions on the beds vary widely. Many visitors found the beds to be comfortable with clean linens and pillows that offered a cozy night’s rest. Descriptions like "beds were super comfortable" and "bed was very comfortable" highlight that for some, the accommodations met their expectations of comfort. Reviewers frequently mentioned that the beds were of good size and generally clean with fresh, white sheets.
However, there's a notable division in the feedback. A significant number of guests reported issues with the beds, particularly citing firmness, discomfort and cleanliness concerns. Some found the beds "hard as a rock" or too firm, making it hard to sleep. Instances of broken springs and flat pillows were also mentioned, which detracted from the overall sleeping experience for several travelers. Additionally, there were reports of stained sheets, frayed bedding and even encounters with bed bugs that raised concerns about the hotel's cleanliness standards.
In summary, while a proportion of guests enjoyed a comfortable sleep on clean and well-maintained beds, others faced issues with bed cleanliness, firmness and general comfort, suggesting a need for more consistent quality control in bedding and room maintenance at this hotel.
Microtel Inn & Suites by Wyndham Gatlinburg receives mixed reviews regarding its cleanliness with a significant lean towards negative feedback. Guests frequently noted that various aspects of the hotel were dirty and poorly maintained. Common complaints include dirty carpets, sticky and cracked bathroom floors, mold in bathrooms and around AC units and unpleasant smells throughout the property. Several visitors found unsettling items like dirty socks, hair and even bloodstains in their rooms, indicating a lack of thorough cleaning.
While some guests acknowledged that their rooms were clean and described their accommodations as comfortable, these comments were in the minority. Many outlined specific areas that need deep cleaning, including hallways, elevators and the breakfast area. Several guests highlighted the poor state of the hotel’s maintenance, including issues with patchwork on ceilings and walls, broken fixtures and a general need for updating and repairs.
The overall sentiment suggests that while a few guests found the rooms acceptable, the majority were disappointed with the cleanliness and upkeep of the property. Travelers considering a stay here might want to set their expectations accordingly and be prepared for potential cleanliness issues.
Guest reviews of the staff at the Microtel Inn & Suites by Wyndham Gatlinburg are varied with both highly positive and critical remarks. Many guests consistently highlight their positive experiences, noting that the staff was friendly, helpful and accommodating. The housekeeping team received praise for being efficient and kind, often going the extra mile to ensure guests’ needs were met. Specific staff members, such as Jessica and a lady at the front desk, were frequently mentioned for their exceptional service and hospitable approach.
On the contrary, other reviews reflected dissatisfaction, mentioning issues with rudeness and unresponsiveness, particularly at the front desk. Some guests experienced problems with staff being unavailable, inattentive or unprofessional. A few reviews pointed out that the customer service response was mixed with some team members being decidedly less welcoming and friendly than others, which affected their stay.
Notably, the nighttime front desk staff received commendations for their help and professionalism, whereas daytime interactions seemed to have more negative encounters. Certain reviews also mentioned language barriers and communication issues at the front desk.
Overall, while a significant number of guests had positive interactions with the staff, there were enough critical comments to suggest that consistency in customer service may be an area for improvement at the hotel.
Microtel Inn & Suites by Wyndham Gatlinburg offers free WiFi in common areas, but the service has room for improvement. Guests have reported that the internet is slow, occasionally disconnects and can be unreliable. While there were moments of stable connectivity, the overall performance of the WiFi was not very strong and some experienced issues with maintaining a constant connection.
Microtel Inn & Suites by Wyndham Gatlinburg offers a range of amenities that make it a relatively good choice for family vacations. The location is highly praised, making it convenient for visiting nearby attractions and perfect for a family trip. Families have found it mostly decent and handy for their stays with special mention of features like joining rooms for kids, separate living rooms with their own TVs and window seats that were particularly popular with the children. The availability of two bathrooms in some rooms also proved to be a significant time-saver for getting ready.
The hotel is described as family-friendly with staff members who are helpful with kids. Parents have noted that the hotel keeps children entertained, which is a crucial factor for a pleasant family vacation. While it is highly recommended for families overall and particularly ideal for those traveling with kids, it might not be the best choice for children under 10. Despite some concerns, the hotel manages to provide good family accommodations and ensures a decent family trip experience.
Microtel Inn & Suites by Wyndham Gatlinburg offers a mix of both tranquility and proximity to the bustling nightlife of Gatlinburg. Its position provides a quiet distance from the vibrant main street activities, making it ideal for those who prefer to unwind in a peaceful environment free from the hustle and bustle commonly associated with nightlife. Although the immediate vicinity lacks clubs and bars, guests can enjoy the benefits of being close to downtown Gatlinburg, which boasts a variety of nightlife options. The location is perfect for travelers who want a balance of serenity and access to the lively strip, ensuring that nightlife activities are just a short distance away.
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Location
The location is not just convenient but also offers a quiet retreat despite being close to the action. With ample parking available, many guests appreciate the ability to leave their cars and stroll to various points of interest. The area’s prime spots, including the Gatlinburg Space Needle and other central attractions, are just a short walk away, allowing guests to immerse themselves in the vibrant local scene.
Overall, the combination of a central location, reasonable prices and the ability to walk to nearly everything Gatlinburg has to offer makes this hotel a frequent choice for many travelers looking to maximize their stay in the city.
Breakfast
The breakfast area itself received criticism for being small, cramped and often not well-maintained with some visitors noting that the space and the food options could both use improvements. Guests frequently suggested that a better variety, including hot items like eggs, bacon or sausages, would greatly enhance the experience.
There were also concerns about the quality and freshness of the food with mentions of outdated yogurts, stale cereal and unappealing fruit. Some guests felt misled by the hotel's description of a "continental breakfast," expecting more substantial options like those traditionally associated with the term.
However, there were occasional positive notes with a few guests appreciating the presence of fresh fruit and the availability of coffee and juice throughout the day. Yet, for many, the overall breakfast experience at the hotel did not meet expectations, leading some to seek dining options elsewhere in Gatlinburg.
Rooms
However, the majority of the feedback pointed out significant drawbacks. Numerous guests reported that the rooms were very small with some saying the size did not meet their expectations based on online portrayals. Cleanliness was a recurring issue with many finding their rooms not adequately cleaned, showing signs of previous occupants' hair, dust and even unpleasant odors of mildew, cigarettes and other substances. Maintenance problems were also frequently mentioned, such as broken fixtures, dirty and outdated furnishings and carpets in poor condition.
The bathrooms particularly received negative comments for their state of disrepair and lack of thorough cleaning with recurring mentions of mold, dirty floors and cracked fixtures. Several guests noted issues with in-room amenities, such as the lack of a coffee machine or microwave and malfunctioning air conditioning units.
Overall, guests found that the rooms were notably outdated and in dire need of renovations to improve both aesthetic appeal and functionality. Despite its central location and a few positive aspects, the overwhelming need for updates and better cleanliness standards were significant concerns for visitors.
Beds
However, there's a notable division in the feedback. A significant number of guests reported issues with the beds, particularly citing firmness, discomfort and cleanliness concerns. Some found the beds "hard as a rock" or too firm, making it hard to sleep. Instances of broken springs and flat pillows were also mentioned, which detracted from the overall sleeping experience for several travelers. Additionally, there were reports of stained sheets, frayed bedding and even encounters with bed bugs that raised concerns about the hotel's cleanliness standards.
In summary, while a proportion of guests enjoyed a comfortable sleep on clean and well-maintained beds, others faced issues with bed cleanliness, firmness and general comfort, suggesting a need for more consistent quality control in bedding and room maintenance at this hotel.
Cleanliness
While some guests acknowledged that their rooms were clean and described their accommodations as comfortable, these comments were in the minority. Many outlined specific areas that need deep cleaning, including hallways, elevators and the breakfast area. Several guests highlighted the poor state of the hotel’s maintenance, including issues with patchwork on ceilings and walls, broken fixtures and a general need for updating and repairs.
The overall sentiment suggests that while a few guests found the rooms acceptable, the majority were disappointed with the cleanliness and upkeep of the property. Travelers considering a stay here might want to set their expectations accordingly and be prepared for potential cleanliness issues.
Staff
On the contrary, other reviews reflected dissatisfaction, mentioning issues with rudeness and unresponsiveness, particularly at the front desk. Some guests experienced problems with staff being unavailable, inattentive or unprofessional. A few reviews pointed out that the customer service response was mixed with some team members being decidedly less welcoming and friendly than others, which affected their stay.
Notably, the nighttime front desk staff received commendations for their help and professionalism, whereas daytime interactions seemed to have more negative encounters. Certain reviews also mentioned language barriers and communication issues at the front desk.
Overall, while a significant number of guests had positive interactions with the staff, there were enough critical comments to suggest that consistency in customer service may be an area for improvement at the hotel.
Wi-Fi
Family
The hotel is described as family-friendly with staff members who are helpful with kids. Parents have noted that the hotel keeps children entertained, which is a crucial factor for a pleasant family vacation. While it is highly recommended for families overall and particularly ideal for those traveling with kids, it might not be the best choice for children under 10. Despite some concerns, the hotel manages to provide good family accommodations and ensures a decent family trip experience.
Nightlife
No, Microtel Inn & Suites by Wyndham Gatlinburg doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites by Wyndham Gatlinburg.
No, Microtel Inn & Suites by Wyndham Gatlinburg doesn't allow dogs.
No, parking facilities aren't available at Microtel Inn & Suites by Wyndham Gatlinburg.
No, Microtel Inn & Suites by Wyndham Gatlinburg doesn't have a gym.
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