Homewood Suites by Hilton Grand Rapids Downtown
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHomewood Suites by Hilton Grand Rapids Downtown receives highly positive reviews, particularly for its prime location. Situated in the heart of downtown, the hotel offers easy access to theaters, restaurants, shopping areas, and concert venues, making it a preferred choice for both business and leisure travelers. Guests appreciate the convenience and views provided by its central position.
The rooms are frequently highlighted for their comfort and spaciousness, with many guests appreciating the mini-apartment feel complete with well-equipped kitchen facilities. This adds an element of convenience for those wishing to prepare their meals. Comfortable beds and stunning city views further enhance the guest experience.
The staff at Homewood Suites is widely praised for their friendliness and helpfulness. Guest interactions with the team, particularly during check-in, are frequently mentioned as positively impacting their stay. While Stephanie at the breakfast buffet stands out for her exceptional service, overall, the staff is commended for their dedication to creating a warm and welcoming environment.
Although the breakfast offerings receive mixed feedback, with some guests wishing for a broader selection and longer serving hours, the basics are appreciated, and the friendly breakfast team adds warmth to the morning routine.
In terms of cleanliness, the hotel generally maintains a positive reputation, although isolated incidents of room cleanliness are noted. Despite these occasional lapses, the hotel's overall appearance and cleanliness are praised by most guests.
Overall, Homewood Suites by Hilton Grand Rapids Downtown is favorably reviewed for its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for visitors to the area.
Categories
The rooms are frequently highlighted for their comfort and spaciousness, with many guests appreciating the mini-apartment feel complete with well-equipped kitchen facilities. This adds an element of convenience for those wishing to prepare their meals. Comfortable beds and stunning city views further enhance the guest experience.
The staff at Homewood Suites is widely praised for their friendliness and helpfulness. Guest interactions with the team, particularly during check-in, are frequently mentioned as positively impacting their stay. While Stephanie at the breakfast buffet stands out for her exceptional service, overall, the staff is commended for their dedication to creating a warm and welcoming environment.
Although the breakfast offerings receive mixed feedback, with some guests wishing for a broader selection and longer serving hours, the basics are appreciated, and the friendly breakfast team adds warmth to the morning routine.
In terms of cleanliness, the hotel generally maintains a positive reputation, although isolated incidents of room cleanliness are noted. Despite these occasional lapses, the hotel's overall appearance and cleanliness are praised by most guests.
Overall, Homewood Suites by Hilton Grand Rapids Downtown is favorably reviewed for its excellent location, comfortable accommodations, and welcoming staff, making it a preferred choice for visitors to the area.
Hotel for Honeymoon
Offering spacious suites with kitchen facilities, this hotel provides a home-away-from-home experience for honeymooners. Its downtown location is ideal for exploring Grand Rapids.
Family Friendly Hotel
Homewood Suites offers spacious suites perfect for families needing extra room. It includes amenities like free breakfast, an evening reception, and a kitchen. The location in downtown Grand Rapids provides access to city attractions.
Dog Friendly Hotel
This hotel offers suite-style accommodations, which are great for guests traveling with pets. The added benefit of kitchen facilities makes it easier to manage pet food and care during the stay.
Business Hotel
Homewood Suites provides 2,000 square feet of meeting space across 4 meeting rooms. It is suited for extended stays with amenities conducive to business travel.
Hotel with Parking
Homewood Suites offers parking. The hotel's location provides easy access to parking and downtown attractions.
Accessible Hotel
The hotel's apartment-style rooms include lowered beds, light switches, shelf storage, sinks, and toilets. There are wider doors, grab bars, braille room numbers, visual alarms, and doorbells and phones with audio/strobe alert capabilities. The hotel’s pool comes equipped with lifts, and the exercise facility has equipment available for wheelchair users.
Hotel with Gym
Includes a fitness center with a range of equipment suitable for various fitness levels. Focuses on providing a convenient workout option for extended-stay guests.
3-Star Hotel
Guest Reviews
Homewood Suites by Hilton Grand Rapids Downtown is highly praised for its exceptional location. Guests consistently highlight the hotel's prime position in the heart of downtown, making it an ideal choice for those wanting to be near theaters, dining establishments, shopping areas, and concert venues. The hotel's proximity to local restaurants and the convention center adds to its appeal, providing convenience for both business and leisure visitors. Reviews emphasize that the location is not only perfect but also easy to access, making it a suitable choice for various events and visits. Guests enjoy the views and space the hotel offers, adding to their positive experiences. While some note that breakfast options could be expanded, the overall sentiment remains favorable, particularly due to its central and advantageous location.
Nestled in the heart of Grand Rapids, the Homewood Suites by Hilton offers a breakfast experience that garners mixed feedback from its guests. There's an appreciative nod towards the basic selection, which includes eggs, sausage, oatmeal, cold cereal, and assorted toaster items, positioning it above the competition according to some guests. The friendly breakfast staff also adds a warm touch to the morning meal. However, several guests have noted that the selection could use a boost in variety, particularly with more fruit options. The breakfast ends at 9 a.m., which some guests find early, wishing it extended to 10 a.m. The use of cardboard plates and plastic cutlery leaves room for improvement in elevating the dining experience. Overall, guests appreciate the convenience of the breakfast offerings but agree that there’s potential for a more diverse and extended morning spread.
Homewood Suites by Hilton Grand Rapids Downtown offers guests comfortable accommodations that feel like a home away from home. Many visitors commend the rooms for being beautiful, clean, and exceptionally spacious, giving the feel of a mini apartment. The inclusion of a small, well-equipped kitchen in many rooms adds to the convenience for those looking to prepare their meals. Located close to attractions like DeVos Event Center and VanAndel Arena, the hotel provides stunning views of the city, enhancing the overall experience. Guests frequently highlight the inviting comfort of the beds for a restful night's sleep. Although some reviews mention isolated issues with room cleanliness, the prompt and attentive service from the front desk staff is appreciated. The central downtown location of the hotel adds another layer of appeal, making it a convenient choice for travelers exploring Grand Rapids.
Homewood Suites by Hilton Grand Rapids Downtown offers nice accommodations with a generally clean facility that guests appreciate. However, there are occasional lapses in room cleanliness that detract from an otherwise pleasant experience. Some guests noted issues such as sheets that were not clean and unswept bathroom floors, as well as dust and dirt accumulating in certain areas of the rooms. While the hotel itself earns praise for its appearance and overall cleanliness, these isolated incidents suggest a need for more consistent attention to detail. Furthermore, some guests encountered unexpected items like a half-eaten bag of chips under the bed and food residue on dishes left in the dishwasher. Despite these shortcomings, the positive aspects of cleanliness in most areas of the hotel uphold its reputation.
Visitors to Homewood Suites by Hilton Grand Rapids Downtown consistently praise the hotel's cheery and accommodating staff. Guests repeatedly highlight the friendliness and helpfulness of the team, making it clear that encounters with the staff enhance their experience. Many reviewers mention the welcoming atmosphere created by the efficient and knowledgeable individuals at check-in, ensuring a smooth start to their stay. Stephanie, a standout employee at the breakfast buffet, has made a positive impression, being described as exceptional for her service. Although there is a note of the staff occasionally appearing short-handed and issues with reservations, the overall consensus points to a team that is dedicated to providing excellent service with a warm and welcoming attitude.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
Staff
No, Homewood Suites by Hilton Grand Rapids Downtown doesn't have any pool.
No, a spa isn't available at Homewood Suites by Hilton Grand Rapids Downtown.
Yes, Homewood Suites by Hilton Grand Rapids Downtown welcomes dogs.
Yes, parking facilities are available at Homewood Suites by Hilton Grand Rapids Downtown.
Yes, Homewood Suites by Hilton Grand Rapids Downtown has a gym.
Location Show Map
More Options
