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Summary of reviewsRed Roof Inn Greensboro Coliseum, located in the heart of Greensboro, offers convenience with its proximity to the Coliseum and nearby attractions, making it a favored spot for event-goers and visitors. The hotel’s central location provides easy access to major streets while maintaining a quiet atmosphere, appealing to those seeking both convenience and solitude. Safety measures such as a well-lit parking area further enhance guest satisfaction.
Despite not offering breakfast, the hotel encourages guests to explore the local dining scene, enriching their Greensboro experience. The absence of microwaves and refrigerators may require managing expectations before arrival.
Customer service receives commendation for its friendliness and helpfulness, with staff members like Lily earning praise. There is a dedication to resolving issues efficiently, though consistency in service and improved sensitivity towards disabled guests are areas flagged for enhancement.
However, the hotel faces challenges in room quality, with reports of unpleasant odors, cleanliness issues, and outdated facilities. Amenities like fast WiFi are valued, but concerns about room size and comfort suggest a need for refurbishment. Mixed feedback on bedding highlights comfort for some but dissatisfaction for others, compounded by occasional mentions of bed bugs.
Cleanliness reviews are varied, with some guests pleased with the affordable pricing and conditions while others cite issues such as smoke odors in non-smoking areas, stained linens, and unsatisfactory bathroom hygiene. Guests looking for budget-friendly stays should carefully consider these varied experiences.
Overall, Red Roof Inn Greensboro Coliseum stands out for its location and accommodating staff. Yet, the property requires attention to cleanliness and infrastructure to enhance overall guest experience. Show more
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Categories
Dog Friendly Motel
This hotel allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for a small fee per night. Both dogs and cats are welcome, but pets may not be left in the room unattended. There are grassy areas with waste stations.
Accessible Motel
Small Motel
Room Types
Superior King Room Smoke FreeThis superior room features a flat-screen cable TV with Pay-Per-View channels, microwave, refrigerator, and coffee-making facilities.
Standard Room with Two Double Beds Smoke FreeThis room features a flat-screen cable TV with Pay-Per-View channels.
Deluxe King Room Disability Access Smoke FreeThis deluxe accessible room features a flat-screen cable TV with Pay-Per-View channels, microwave, refrigerator, and coffee-making facilities.
Deluxe King Room Disability Access Roll-In Shower Smoke FreeThis accessible room features a flat-screen cable TV with Pay-Per-View channels, microwave, refrigerator, and coffee-making facilities.
Deluxe Room with Two Double Beds Smoke FreeThis deluxe room features a flat-screen cable TV with Pay-Per-View channels, microwave, refrigerator, and coffee-making facilities.
Standard King Room Smoke FreeThe spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Guest Reviews
6.2
Rated
Location
Nestled in the heart of Greensboro, Red Roof Inn Greensboro Coliseum offers an enviable location that appeals to both event-goers and visitors exploring the city. Its proximity to the Coliseum makes it an ideal spot for concert attendees and those visiting nearby attractions, as guests can easily reach their destinations by car or rideshare services. The hotel is close to major streets, yet stays peacefully tucked away, providing a quiet retreat away from high traffic zones.
Safety is a priority, with a well-lit parking area offering added peace of mind for guests. The convenience extends beyond its proximity to the Coliseum, as it is within easy reach of Piedmont Hall and numerous restaurants, giving visitors a variety of dining options without straying too far from their accommodations. Whether attending events or simply seeking a strategic base in Greensboro, this centrally located hotel serves as a great hub for any stay in the area.
Breakfast
The Red Roof Inn Greensboro Coliseum does not offer breakfast to its guests, a point frequently noted in reviews. While the absence of a breakfast service may disappoint some travelers accustomed to this amenity, it allows for exploring local dining options. The hotel's approach encourages guests to venture out and experience breakfast in Greensboro, discovering local eateries and coffee shops. However, potential visitors should manage their expectations regarding in-room conveniences, as features such as microwaves and refrigerators may not always be available despite initial promises.
Rooms
Red Roof Inn Greensboro Coliseum has faced a range of challenges based on guest reviews. While customer service receives commendation for being very nice, the rooms often present issues that detract from the stay. Common feedback about the accommodations includes unpleasant odors, such as cigarette and musty smells, and issues with cleanliness, with reports of dirty rooms and even bed bugs. Some guests encountered missing amenities, particularly refrigerators and microwaves. The overall condition of the hotel and its environment also raises concerns, suggesting a need for significant improvements. Despite fast WiFi that allows for streaming, the property appears to struggle with meeting basic expectations, with complaints about the size of rooms, uncomfortable bedding, and aging facilities. Additionally, safety concerns have been mentioned due to theft and an unsavory atmosphere. Overall, the experiences shared indicate that while the customer service aspect meets expectations, the accommodation and environment at Red Roof Inn Greensboro Coliseum require attention.
Beds
Guests at the Red Roof Inn Greensboro Coliseum have shared mixed experiences regarding the comfort of the beds. While several guests found the beds to be comfortable, with a few specifically mentioning that the mattress met their comfort expectations, others had less favorable impressions. Some reported encountering discomfort due to flat pillows, squeaky beds, and even burn holes in the bed linens. A notable concern was the mention of bed bugs in one instance, which suggests the need for attention to cleanliness and maintenance. Overall, while there are positive remarks about bed comfort, there is room for improvement to ensure a consistently restful sleep experience for all guests.
Cleanliness
The Red Roof Inn Greensboro Coliseum offers an experience that is mixed in terms of cleanliness. Some guests have noted that the property is clean and offers affordable prices, which can be appealing for budget-conscious travelers. The rooms occasionally manage to be sufficiently clean, allowing for functional amenities like fast streaming wifi.
However, numerous reviews draw attention to persistent issues with cleanliness that might concern potential visitors. Many guests have mentioned unpleasant odors, particularly of cigarette smoke, even in non-smoking areas. The presence of dirt on walls, floors, and linens is commonly reported, with some guests encountering stained sheets and pillowcases. Instances of sticky residue on furniture and dirty towels suggest lapses in regular upkeep.
Bathrooms seem to be a recurring problem, with reports of unclean surfaces and unhygienic conditions. Some feedback highlights distressing situations, such as cockroach sightings and visible animal stains, which have left guests dissatisfied with their stay.
Travelers seeking budget-friendly accommodation should weigh these considerations carefully, as experiences of cleanliness at the Red Roof Inn Greensboro Coliseum seem to vary greatly.
Staff
The staff at Red Roof Inn Greensboro Coliseum receives mixed feedback from guests, with a blend of positive and less favorable experiences. On the brighter side, numerous guests appreciate the friendliness and helpfulness they encounter during their stay, mentioning that several staff members are especially nice, such as Lilly the receptionist and the customer service manager. Additionally, the staff's willingness to address concerns, like relocating guests to a new room when the fridge malfunctioned, showcases a commitment to guest satisfaction.
However, guests also point to areas needing improvement, particularly in how staff handle interactions with disabled and blind guests, suggesting the need for enhanced sensitivity training. Besides occasional reports of rude or indifferent staff, there's also a concern about a hostile atmosphere from specific members at the front office. Some guests noted that clerks lacked concern when issues with room standards were raised.
Overall, while many guests had positive interactions with helpful staff, it appears that consistency in guest experience is an area for development.
No, Red Roof Inn Greensboro Coliseum doesn't have any pool.
No, a spa isn't available at Red Roof Inn Greensboro Coliseum.
Yes, Red Roof Inn Greensboro Coliseum welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Greensboro Coliseum.
No, Red Roof Inn Greensboro Coliseum doesn't have a gym.