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Summary of reviewsThree Cranes Serviced Apartments in Sheffield are highly regarded for their prime location, sitting centrally and providing easy access to the town's key attractions, theatres, eateries and nightlife. Guests frequently mention the property's close proximity to notable places such as the O2 Academy and West Street with the convenience of nearby public transport enhancing its appeal. The apartments offer excellent value for money in a vibrant yet quiet street setting, creating a pleasant and welcoming ambiance.
The breakfast experience at the apartments is another standout feature with many guests praising the delicious, fresh and beautifully presented offerings. The breakfast variety caters to food intolerances and allergies with cooked breakfasts and poached eggs on toast receiving special mention for their quality. The friendly and efficient service adds to the breakfast's value for money, making it a memorable part of the stay. However, some guests experienced wait times and noted a lack of variety on occasion.
Dinner at the apartments sees mixed reviews. While the quality and reasonable pricing of the food are acknowledged with dishes like chickpea curry standing out, inconsistencies with restaurant availability have led to occasional disappointments. The modern, clean and comfortable bar area receives consistent praise for its atmosphere, cocktails and wine list, providing an inviting setting for evening relaxation.
Guests often commend the spacious, clean and well-equipped rooms, which feature separate bedroom and kitchen facilities ideal for extended stays. Modern amenities such as rainfall showers, fridges, freezers and streaming services like Netflix contribute to a cozy and homely atmosphere. The rooms' cleanliness is generally well-regarded, although a few guests noted room for improvement in certain areas, such as deeper cleaning of utilities and dealing with mold around shower cubicles. Thoughtful touches like complimentary water, tea, coffee and sweets add to the welcoming environment.
The staff at Three Cranes Serviced Apartments are frequently highlighted for their exceptional friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming atmosphere created by the team with multiple staff members receiving specific commendations for going above and beyond to ensure a comfortable stay. This personal service significantly enhances the positive experiences of many visitors.
However, wifi service is an area of concern with guests reporting difficulties connecting and inconsistent service, particularly on higher floors. Despite the well-furnished rooms and friendly staff, reliable internet access remains a need for improvement.
The apartments are particularly suitable for families and groups with thoughtful amenities and arrangements for adjacent rooms. The staff are noted for their patience and friendliness, extending this warmth to children, making the environment child-friendly. Despite some minor inconveniences, such as the lack of a continental breakfast and off-site parking, the overall experience is positive and many guests express a desire to return.
Beds at the apartments receive mixed reviews. While many guests find them very comfortable with good quality pillows, others mention issues like beds needing replacement, feeling too soft or being noisy and squeaky. The sofa beds, in particular, receive poor reviews for comfort.
Lastly, guests’ perceptions of the four-star rating vary. Despite some questioning it, the general sentiment remains positive with the exceptional comfort, cleanliness, modern amenities and standout staff fostering a welcoming atmosphere. Reviewers frequently highlight the stylish and homely decor, the impeccable cleanliness and the well-equipped rooms, all of which contribute to a fantastic value-for-money experience.
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