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Summary of reviewsMercure Sheffield Parkway is lauded for its strategic location and accessibility, conveniently positioned near the motorway and key destinations like Sheffield Arena and Meadowhall Shopping Centre. Guests appreciate its quiet atmosphere, ample parking and friendly staff, despite some critiques regarding its industrial surroundings and occasional noise from a nearby rail depot.
The breakfast service receives mixed feedback with many guests praising the varied and delicious options, noting the friendly and attentive staff. However, some found it overpriced, lacking vegetarian choices and occasionally marred by issues with food temperature and slow service.
Dinner at the hotel also presents a mixed picture. While many praise the evening meals for their quality and the friendly, professional staff, some criticize the food as being average or poorly cooked with limited menu choices. Despite these issues, the overall dining experience is quiet and pleasant, though some feel improvements such as background music could enhance the ambiance.
The rooms at Mercure Sheffield Parkway consistently earn high marks for their cleanliness, spaciousness and modern décor. Guests appreciate the comfortable beds, well-sized bathrooms and the overall quiet and well-maintained environment. Occasional minor issues with room temperature and maintenance do arise but do not significantly detract from the overwhelmingly positive reviews. The hotel’s cleanliness extends to the entire property, which guests describe as spotless and welcoming, contributing to a comfortable and tranquil stay.
Staff at the hotel receive high praise for their friendliness, helpfulness and exceptional service. Guests frequently commend the reception team and restaurant staff for their attentive and professional demeanor, enhancing the overall guest experience.
Free WiFi is available but has mixed reviews regarding its reliability and strength. Some guests find it sufficient for basic use, while others encounter connectivity issues.
The hotel is also family-friendly, offering spacious and comfortable rooms that cater well to guests with children, including those with special needs. Its dog-friendly policy and ample parking add to the convenience for families.
Lastly, the beds at Mercure Sheffield Parkway receive high commendations for their comfort and size, contributing to many guests enjoying a restful night’s sleep.
Overall, Mercure Sheffield Parkway is favored for its clean, spacious rooms, friendly staff and convenient location, despite some areas where improvements could enhance the guest experience further. Show more
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Categories
Dog Friendly Hotel
This hotel is dog-friendly and provides convenient services for guests traveling with pets. Its location near the parkway offers easy access to dog-walking areas and surrounding attractions.
Business Hotel
This hotel is mentioned as having 48 square feet of event space. Mercure hotels generally offer business-friendly facilities, including meeting rooms and workspaces.
Accessible Hotel
This hotel is wheelchair accessible and offers 3 rooms for people with reduced mobility, including options with a bath or wheel-in showers. There is lift access to all floors and an accessible toilet. Flashing alarms and vibrating pillows are available, and assistance dogs are welcome.
Hotel with Gym
The hotel's gym includes cardiovascular machines, free weights, and mat work areas. The gym offers a range of equipment for both cardio and strength training.
4-Star Hotel
The Mercure Sheffield Parkway provides comfortable and convenient accommodations with easy access to major routes. It's a practical choice for travelers seeking a comfortable stay with good connectivity.
Family Friendly Hotel
Room Types
Classic King RoomThis king room features an en-suite bathroom, LED flat-screen TV and work desk with lamp. A telephone, ironing facilities, hospitality tray and hairdryer are also provided.
Classic Twin RoomThis twin room features an en-suite bathroom, LED flat-screen TV and work desk with lamp. A telephone, ironing facilities, hospitality tray and hairdryer are also provided.
Deluxe King RoomThis executive room features a king-size bed, additional sofa bed and an LED flat-screen TV. A work desk with lamp, ironing facilities, hospitality tray and hairdryer are also provided.
Guest Reviews
7.9
Good
Location
Situated close to the motorway and ideally positioned near key destinations like the Sheffield Arena and Meadowhall Shopping Centre, the Mercure Sheffield Parkway offers convenience and accessibility for travelers. Tucked away from the bustling city center, it provides a quiet reprieve, making it easy to find and travel to various locations, including Boundary Outlet and Ponds Forge. Guests appreciate the ample parking and the quiet atmosphere despite its proximity to major roads, ensuring a peaceful stay without the intrusion of traffic noise. The hotel, described as clean and welcoming, is staffed by very friendly personnel, enhancing the overall pleasant experience.
Although located in an industrial area with surrounding building works and a nearby rail freight depot, these aspects were considered less ideal by some guests. However, many found it to be a convenient base for local amenities and work-related travel with easy access straight off the motorway and closeness to Sheffield City Centre. Despite a few criticisms about the location's aesthetic appeal and noise levels from the freight yard, the hotel's strategic position made it favorable for a number of visitors, especially those attending events at the arena or with work commitments in the area.
Breakfast
The breakfast experience at Mercure Sheffield Parkway garnered a mix of reviews from guests. Many praised the breakfast, describing it as excellent, very good, nice, delicious and tasty. Numerous guests appreciated the wide selection of options available with some even noting that they enjoyed it so much they opted for it on multiple mornings. Specific highlights included a good variety of cereals, hot food and a delightful breakfast buffet. The friendly and attentive breakfast staff added to the positive experience for some guests.
However, there were criticisms as well. Some guests mentioned that the breakfast was overpriced and lacked sufficient vegetarian options. Others found the quality of the food to be poor and several noted issues with food temperature with items sometimes being either cold or overcooked. A few reviews highlighted that the breakfast area was cramped and that service was slow or unprofessional at times. Additionally, complaints about scarce crockery and cutlery, as well as dried-out cheeses, indicated at times inadequate replenishment of food and supplies.
Overall, while many guests enjoyed a varied and flavorful breakfast, there were noted areas where improvements could enhance the experience.
Dinner
The dining experience at Mercure Sheffield Parkway presents a mixed picture based on guest feedback. Many praised the food as amazing with evening meals and breakfast receiving positive remarks. The dinner menu is noted for its good choice, although portions tend to be on the smaller side. Service quality shines through with friendly, polite and professional staff who ensure a commendable dining experience. However, there are significant challenges as well. Some guests found the food quality to be average or poorly cooked and the menu limited, often forcing them to seek dining alternatives elsewhere. Issues such as chef staffing problems have sometimes led to limited offerings. While some meals were well-prepared and valued for money, others were criticized for being overpriced and lacking in flavor. The overall dining setting is quiet, though some felt improvements like adding background music could enhance the ambiance.
Rooms
Mercure Sheffield Parkway impresses with its room offerings, which consistently receive positive feedback for their cleanliness and spaciousness. Many guests highlight the rooms as being larger and more generous than expected, featuring comfortable and substantial beds. Modern décor and well-chosen amenities are commonly noted, adding to the satisfaction of most visitors. The bathrooms frequently receive praise for their size and the inclusion of both bath and separate shower options. Quiet and well-maintained, the rooms provide an inviting atmosphere for relaxation.
Housekeeping is a strong suit with numerous remarks on the impeccable upkeep of the accommodations. Guests appreciate the modern, bright and airy feel of the rooms, complemented by good air conditioning and window ventilation. Essential facilities are well catered for, contributing to a sense of convenience and ease for overnight stays.
While the majority of reviews commend the rooms for meeting and exceeding expectations, occasional issues do arise, such as room temperature concerns and minor maintenance mishaps. However, overall value for money and the generally high level of room quality make Mercure Sheffield Parkway a favored choice for many travelers.
Beds
The beds at Mercure Sheffield Parkway receive high praise from guests for their comfort and size. Many reviews highlight the beds as "comfy", "very comfortable" and "large". Several guests mention enjoying a great night's sleep, attributing it to the comfort of both the beds and pillows. A few specific remarks note the spaciousness of the rooms, which complements the big, clean and comfortable beds. Although there were occasional mentions of the beds being too hard for some, the overwhelming sentiment reflects a positive experience, emphasizing the ample, clean and plush nature of the accommodations. Overall, it seems that a restful night's sleep is a common delight at this hotel.
Cleanliness
Mercure Sheffield Parkway excels in cleanliness, as consistently highlighted by its guests. The rooms are described as very clean, modern and airy, offering a comfortable and quiet stay. Guests have praised the hotel's spotlessly clean environment, including specifics such as big and comfy beds, clean and tidy surroundings and well-maintained facilities. The property itself is modern and welcoming, creating a pleasant atmosphere for visitors.
Some minor issues were noted, such as a room not being dusted well and a fridge covered in dust, but these appear to be exceptions rather than the rule. Overall, the hotel maintains extremely high cleanliness standards with friendly and helpful staff ensuring a comfortable and relaxed stay.
The general location, away from the city center, provides a quiet retreat, while the rooms are well-appointed with everything guests might need. The combination of cleanliness, comfort and modern amenities makes Mercure Sheffield Parkway a commendable choice for travelers seeking a refined and tranquil experience.
Staff
The staff at Mercure Sheffield Parkway often receive high praise from guests. Words like amazing, friendly, helpful, polite and intuitive frequently describe their interactions with visitors. The reception team stands out for their outstanding customer service, attentiveness and welcoming demeanor. Many guests found the staff approachable and quick to assist with any needs, going out of their way to make stays comfortable. Breakfast attendants and restaurant staff also received commendations for their professionalism and friendliness. Overall, the staff's exceptional service and warm hospitality significantly enhance the guest experience at this well-presented hotel.
Wi-Fi
The WiFi service at Mercure Sheffield Parkway has its ups and downs. Free WiFi is provided and it is easy to access. However, the signal strength can be inconsistent, sometimes not strong enough for video conferencing or smooth internet use. Some guests noted issues with the WiFi not loading the internet at all and experienced difficulties connecting their televisions to the internet. Additionally, there is no USB cable plug in the rooms. Despite these challenges, the basic WiFi options are available to guests.
Family
The Mercure Sheffield Parkway offers a family-friendly environment that caters well to guests with children. Many reviews highlight the spacious and comfortable family rooms as a major perk, providing ample space and cozy beds for a relaxing stay. Guests have praised the staff for their exceptional helpfulness and friendliness, particularly noting their sensitivity and support for children with special needs. The hotel is also dog-friendly, making it convenient for families traveling with pets. Ample parking adds to the convenience, although the hotel's slightly out-of-the-way location might require a bit of planning. Overall, the services and facilities aim to ensure a pleasant stay for families.
No, Mercure Sheffield Parkway doesn't have any pool.
No, a spa isn't available at Mercure Sheffield Parkway.
Yes, Mercure Sheffield Parkway welcomes dogs.
No, parking facilities aren't available at Mercure Sheffield Parkway.