Gurgaon28.46871500,
77.05965000,
Site 2 Sector 29, National Highway 8(Show on Map)
8.4
Very Good
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Summary of reviewsThe Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests. Show more
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Categories
Luxury Hotel
Crowne Plaza Today Gurugram is a 5-star luxury hotel. It features a swimming pool, fitness center, and multiple dining venues. The hotel is recognized for its service and facilities.
Hotel near Golf Courses
Close to major golf courses and offers a relaxing stay with modern amenities. Suitable for both business and leisure travelers interested in golf.
Hotel Taking Steps Towards Sustainability
Among four-star options in Gurgaon, this hotel has significantly reduced its energy intensity. This indicates a focus on consuming fewer fossil fuels per guest stay.
Hotel for Honeymoon
With its convenient location and excellent amenities, Crowne Plaza Today Gurugram provides a comfortable and romantic stay. The hotel features multiple dining options and a relaxing spa for a delightful honeymoon experience.
Hotel with Spa
Crowne Plaza Today Gurugram by IHG is listed among spa hotels in Gurgaon. While specific details about its spa are not extensively provided, its presence in this category suggests it offers spa and wellness services to guests, contributing to a relaxing stay.
Family Friendly Hotel
This hotel caters to families with spacious rooms, multiple dining options, and a range of recreational facilities. It features a swimming pool, a fitness center, and a kids' play area. The hotel also offers family-friendly packages and special deals.
Romantic Hotel
Provides comfortable rooms, multiple dining options, and a relaxing pool area. Its central location and comprehensive services make it a convenient and romantic option.
Hotel with Swimming Pool
Crowne Plaza Today Gurugram by IHG offers a well-maintained pool area suitable for both leisure and recreation. The hotel's comprehensive amenities and professional service ensure a comfortable and enjoyable stay.
Infinity Pool Rooftop Pool Outdoor Pool
Business Hotel
The Crowne Plaza offers exceptional service and comprehensive business facilities. It is equipped with state-of-the-art technology and versatile meeting spaces suitable for corporate events. The hotel is conveniently located near major corporate offices.
Hotel with Parking
Located in Sector 29, National Highway 8, this hotel includes parking facilities and is valued for its comprehensive amenities and convenient location. The hotel is suitable for both business and leisure stays.
Accessible Hotel
This hotel provides wheelchair-accessible facilities throughout. It offers accessible rooms with features like restaurant seating, vanity, public stalls, and a registration desk. Elevators are ADA compliant and provide access to all levels.
Hotel with Gym
The Crowne Plaza Today Gurugram offers a fully equipped fitness center that is open 24/7. It also features BodyZone, a spa that offers massages and other relaxing treatments.
5-Star Hotel
Crowne Plaza Today Gurugram offers a comfortable and convenient stay with its modern amenities and excellent service. It features well-equipped rooms, diverse dining options, and extensive meeting facilities, catering to both business and leisure travelers.
Hotel with Outdoor Pool
As part of the IHG brand, this hotel is expected to provide a standard and reliable outdoor pool facility for guest use. It serves as a good option for relaxation.
Hotel with Rooftop Pool
Provides a rooftop pool offering a refreshing experience with city views. It's well-maintained and provides a relaxing environment.
Hotel with Infinity Pool
Room Types
1 King Standard Pool View Lounge AccessThe air-conditioned room features an LCD TV with Bose sound system, tea/coffee maker and minibar. The bathroom comes with a separate shower and bathtub.
Guests are also entitled to access the Club Lounge and its benefits, including:
-2-way airport transfers by limo
-free internet access
-free breakfast and evening cocktails
-late check-out until 16:00.
Standard King Room with Pool ViewThe air-conditioned room features an LCD TV with Bose sound system, tea/coffee maker and minibar. The bathroom comes with a separate shower and bathtub.
Additional benefits include:
- Pool view
- Free WiFi
Superior Double Room - Non-SmokingThe spacious air-conditioned guestrooms are equipped with a flat-screen cable/satellite TV, DVD player and personal safe. A minibar and tea/coffee maker is provided.
Free WiFi is available.
Standard King Room with City ViewThe air-conditioned room features an LCD TV with Bose sound system, tea/coffee maker and minibar. The bathroom comes with a separate shower and bathtub.
Free WiFi is available.
Premium Room with City View - Lounge AccessThis double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
Standard King Room with Pool View - SmokingThis double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.
King Room with City View - SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Standard King Room with City View - Lounge AccessThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, tumble dryer, as well as a high chair for children. The unit has 1 bed.
Standard Twin Room - Lounge Access/SmokingOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
King Suite with Pool View - Lounge Access/SmokingFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
One-Bedroom Suite with Living Area on Mid Floor - Non-smokingFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
One-Bedroom King SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 1 bed.
One-Bedroom Suite with Pool View - Lounge AccessOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 1 bed.
Double Room with Mobility Accessible Roll In ShowerOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Standard Twin Room with City View - SmokingThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location that guests frequently praise. Many appreciate its prime central position, making it a convenient choice for business appointments in both Delhi and Gurugram. The hotel's easy accessibility from the highway and excellent connections to local transport options add to its appeal.
Guests find the location to be quiet and serene, allowing for a peaceful stay despite its centrality. The surrounding ambiance and panoramic views from the rooms further enhance the experience. For travelers looking to explore or commute, the hotel's proximity makes it an ideal base.
While most reviews highlight the excellent, superb and exceptional aspects of the location, some suggest variability in perception, depending on personal preferences and needs. However, the combination of a strategic position and high-quality facilities makes this hotel a commendable option for visitors to the area.
Breakfast
Crowne Plaza Today Gurugram by IHG, receives high praise for its breakfast offerings, which many guests describe as amazing, delicious and sumptuous. The breakfast buffet is noted for its elaborate spread, providing a wide variety of food choices that cater to different tastes, including English, Japanese, Mediterranean and Indian cuisine. Guests find the food at breakfast to be a real treat with specific mentions of unique items like jalebi with rabri. The attentive and kind staff receive commendations for enhancing the breakfast experience.
Though a few guests expressed desires for improvements and remarked on occasional delays in service, the general consensus is that the breakfast is a high point of the stay. Words like fantastic, excellent and varied are frequently used to describe it, underscoring a strong level of satisfaction among guests. Additionally, the rich selection and quality of the breakfast buffet contribute positively to the overall dining experience at the hotel. Despite some minor criticisms, the breakfast at Crowne Plaza Today Gurugram stands out as a highlight for many visitors.
Dinner
Dinner at Crowne Plaza Today Gurugram by IHG, presents a mix of experiences. Guests appreciated the variety from a cold bar to Indian and Asian dishes, particularly praising the kebabs and the Sunday brunch offerings. The service has also been highlighted positively alongside the food quality in some instances. However, several reviews indicate that dinner can be hit or miss with mentions of disappointing dishes, below-standard food and delays in dinner orders. The breakfast at Cafe G received particular praise, although the overall feedback suggests there is room for improvement in the hotel's dinner service. The spacious rooms with essential amenities added a comforting touch to the stay despite the varied dining experiences.
Rooms
Crowne Plaza Today Gurugram by IHG, offers a noteworthy room experience that guests repeatedly praise. The rooms are frequently described as spacious, neat, clean and well-maintained with many guests highlighting their size and luxury. The ample natural light and nice views, including pool views, further enhance the appeal. Guests appreciate the state-of-the-art washrooms and massive bathtubs.
The hotel's smooth check-in process and seamless room service add to the comfort, although some visitors have noted occasional disturbances and poor room service. Despite a few mentions of old and unpromised rooms and an uncomfortable sofa, the overall feedback emphasizes the comfort and the meticulous upkeep of the rooms. The hotel boasts superb bedrooms and bathrooms, providing a fresh, lovely atmosphere perfect for a relaxing stay.
Beds
The beds at Crowne Plaza Today Gurugram by IHG, are frequently described as super comfy, offering a high level of comfort that enhances the guest experience. Clean and comfortable bedding is a consistent highlight, contributing to a good night's sleep. However, a few guests noted occasional issues such as the absence of twin bed rooms and the need for an additional twin bed. Despite these minor drawbacks, the comfort of the beds remains a strong point, supported by positive remarks about the hotel's clean environment and friendly staff.
Cleanliness
Crowne Plaza Today Gurugram by IHG, consistently impresses visitors with its impeccable cleanliness and well-maintained environment. Guests highlight the very clean and well-maintained rooms, noting that the hotel's cleanliness is top-notch and that everything is kept in pristine condition. The rooms themselves are described as clean, comfortable and superb with the hotel providing clean bedding and well-maintained toilets. The overall ambience of the place is luxurious and inviting.
Visitors appreciate the wide range of facilities available, including a gym, swimming pool, jacuzzi, sauna and spa, which are all kept in excellent condition. The hotel also offers conference rooms, making it suitable for both leisure and business travelers. Housekeeping staff are diligent with particular praise for their attention to detail, such as replacing toiletries daily.
Overall, Crowne Plaza Today Gurugram stands out for its high standards of cleanliness, comfortable accommodations and array of amenities, ensuring a thoroughly relaxing and enjoyable stay for guests.
Staff
Crowne Plaza Today Gurugram by IHG, is lauded for its wonderful and friendly staff who consistently aim to make guests' stays comfortable. Many guests have noted the staff's politeness, helpfulness and professionalism, mentioning individuals such as Rahul, Martina and Tanmay for their exceptional service. The hospitality extends from the front desk through to housekeeping with many appreciating the courteous and supportive nature of the team.
However, there are isolated reports of slow room service and unfriendly receptionists, which detract from the otherwise positive experiences. Nonetheless, the warm and caring demeanor of most of the staff, especially the kind employees at breakfast and the supportive housekeeping manager, generally ensures a pleasant stay for guests. It's apparent that while there are some areas for improvement, the majority of interactions with the hotel staff leave a favorable impression on visitors.
Yes, Crowne Plaza Today Gurugram by IHG has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Crowne Plaza Today Gurugram by IHG.
No, Crowne Plaza Today Gurugram by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Today Gurugram by IHG.
Yes, Crowne Plaza Today Gurugram by IHG has a gym.