Mavens Orange
Gurgaon
28.43466800,
77.07052200
,
259, Artemis Hospital Rd, Koyal Vihar, Sector 52, Gurugram, Haryana 122003
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Summary of reviewsMavens Orange enjoys a convenient location, making it easily accessible for guests from various points. The hotel's amenities, such as comfortable beds, clean bathrooms and friendly staff, are widely appreciated, adding to a homely and pleasant experience.
The staff at Mavens Orange consistently receives positive remarks for their responsiveness and supportive nature. Guests often highlight the helpful and friendly demeanor of the employees, which contributes significantly to a delightful overall stay.
While some guests find the rooms clear, decent-sized and clean, others have raised concerns regarding cleanliness. Positive experiences are noted for the cooperative staff and good service. However, there are frequent reports of dirty, small and smelly rooms with specific issues like stained walls, dirty sheets and poorly maintained washrooms, particularly noted in Room 202. Problems such as broken fixtures, used towels and unclean lobbies further tarnish the guest experience. Additionally, broken cupboards and poor mattress quality are recurring issues that some guests have had to deal with.
Cleanliness inconsistency is a major area needing improvement. Despite some guests finding their rooms clean and service satisfactory, numerous complaints about dirty sheets, uncared-for rooms and washrooms persist. The cleanliness issues are compounded by non-functional amenities like televisions, affecting overall guest satisfaction.
In summary, Mavens Orange offers a conveniently located and homely stay experience with commendable staff and basic amenities, but significant improvements in cleanliness and maintenance are required to enhance the overall guest experience.
Categories
The staff at Mavens Orange consistently receives positive remarks for their responsiveness and supportive nature. Guests often highlight the helpful and friendly demeanor of the employees, which contributes significantly to a delightful overall stay.
While some guests find the rooms clear, decent-sized and clean, others have raised concerns regarding cleanliness. Positive experiences are noted for the cooperative staff and good service. However, there are frequent reports of dirty, small and smelly rooms with specific issues like stained walls, dirty sheets and poorly maintained washrooms, particularly noted in Room 202. Problems such as broken fixtures, used towels and unclean lobbies further tarnish the guest experience. Additionally, broken cupboards and poor mattress quality are recurring issues that some guests have had to deal with.
Cleanliness inconsistency is a major area needing improvement. Despite some guests finding their rooms clean and service satisfactory, numerous complaints about dirty sheets, uncared-for rooms and washrooms persist. The cleanliness issues are compounded by non-functional amenities like televisions, affecting overall guest satisfaction.
In summary, Mavens Orange offers a conveniently located and homely stay experience with commendable staff and basic amenities, but significant improvements in cleanliness and maintenance are required to enhance the overall guest experience.
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3-Star Hotel
Guest Reviews
Mavens Orange boasts a convenient and easily reachable location, appreciated by guests for its accessibility from various points. Many found the location good with some even describing it as very good. The hotel is clean and gives a homely feel, contributing to a pleasant overall experience. Additionally, positive remarks extend to the hotel's amenities such as comfortable beds, clean bathrooms and friendly staff behavior, all of which complement the favorable location.
Mavens Orange has received mixed reviews regarding its rooms. On the bright side, some guests find the rooms to be clear, decent-sized and clean, highlighting a good service experience. A few reviewers mention cooperative staff and a generally good experience associated with their rooms, describing them as fine or good.
However, there are numerous concerns that potential guests should be aware of. Many guests report that rooms are frequently dirty, small and smelly. There are specific complaints about stained walls, dirty sheets and smelly toilets, particularly in Room 202. Issues extend to unclean and broken fixtures in the washrooms, used towels and problems with the cleanliness of lobby areas. Some guests had to request room changes due to these conditions. Additionally, broken cupboards and poor mattress quality seem to be common problems.
Overall, while there are some positive aspects of Mavens Orange, these are overshadowed by significant and repeated cleanliness issues in both the rooms and public areas that guests should consider.
The cleanliness of Mavens Orange appears to be inconsistent based on guest reviews. Some guests have mentioned that the rooms were clear and clean, highlighting good service in this aspect. However, there are numerous mentions of dirty rooms with specific complaints about dirty sheets and lack of proper cleaning in both the rooms and the lobby. Issues with cleanliness extend to the washrooms, which some guests felt could be better maintained. Several guests also noted that the televisions were not working, adding to their dissatisfaction. The overall feedback suggests that while there are instances of clean rooms and good service, there is significant room for improvement in maintaining consistent cleanliness throughout the hotel.
At Mavens Orange, the staff has garnered commendable feedback from guests. They are noted for their responsiveness and supportive nature. Visitors often highlight the helpful and friendly demeanor of the employees, ensuring a pleasant experience. However, there were some concerns regarding housekeeping being unresponsive at times. Despite this, the overall service is consistently praised for being timely and reliable, contributing positively to the guest experience.
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Location
Rooms
However, there are numerous concerns that potential guests should be aware of. Many guests report that rooms are frequently dirty, small and smelly. There are specific complaints about stained walls, dirty sheets and smelly toilets, particularly in Room 202. Issues extend to unclean and broken fixtures in the washrooms, used towels and problems with the cleanliness of lobby areas. Some guests had to request room changes due to these conditions. Additionally, broken cupboards and poor mattress quality seem to be common problems.
Overall, while there are some positive aspects of Mavens Orange, these are overshadowed by significant and repeated cleanliness issues in both the rooms and public areas that guests should consider.
Cleanliness
Staff
No, Mavens Orange doesn't have any pool.
No, a spa isn't available at Mavens Orange.
No, Mavens Orange doesn't allow dogs.
No, parking facilities aren't available at Mavens Orange.
Yes, Mavens Orange has a gym.
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