Sotetsu Fresa Inn Kawasaki-Higashiguchi

Kawasaki 35.53028100, 139.70190200 , Kawasaki-ku Isago 2-11-17 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSotetsu Fresa Inn Kawasaki-Higashiguchi garners consistent praise for its strategic location and convenience. Situated near JR Kawasaki and Keikyu Kawasaki stations, the hotel offers excellent access to major transport hubs, facilitating efficient travel to Tokyo, Yokohama and Haneda Airport. Guests appreciate the surrounding shopping districts, diverse dining options and overall quiet environment, which provide a peaceful retreat amid urban bustle.

The breakfast experience, arranged with the adjacent Excelsior Café, is generally well-regarded for its delicious offerings and authentic coffee. Guests enjoy the stylish, western-style breakfasts featuring hot sandwiches and a variety of sweet and savory options. However, there is some feedback regarding limited variety and portion sizes, suggesting a more extensive menu could enhance longer stays.

Rooms at the hotel receive high marks for cleanliness and comfort. Visitors appreciate the spaciousness, particularly by Japanese standards and the array of amenities including heating, refrigerator, kettle and toiletries. Beds and loungewear contribute to a comfortable stay, while the bathrooms are noted for their size and quality showers. Despite occasional comments about dim lighting and air quality, overall room standards are high.

The hotel's cleanliness is frequently highlighted with both guest rooms and common areas consistently described as immaculate. This high standard of hygiene is maintained despite a few minor lapses, ensuring a comfortable and pleasant stay for guests.

Staff at Sotetsu Fresa Inn Kawasaki-Higashiguchi are another standout feature, receiving commendations for their friendliness, helpfulness and professional demeanor. Efficient and accommodating service enhances the overall guest experience, making many visitors eager to return.

Free Wi-Fi is generally reliable, although some guests report occasional stability issues and a cumbersome connection process. For the most part, internet service meets guest expectations for functionality and speed.

Beds at the hotel are praised for their comfort and support, contributing significantly to a restful night's sleep. While there are occasional mentions of preferences for softer or firmer beds, the majority of guests find the bedding satisfactory.

As a three-star hotel, Sotetsu Fresa Inn Kawasaki-Higashiguchi offers excellent value, particularly for business travelers. Its proximity to business districts and efficient services cater well to work-related stays. The hotel also adapts well to COVID-19 safety protocols, ensuring guest safety with contactless procedures.

Accessibility is another positive aspect with the hotel providing accommodations and amenities for guests with disabilities. Its central location and smooth check-in/check-out processes add to the convenience, making it an accommodating choice for all travelers.

In summary, Sotetsu Fresa Inn Kawasaki-Higashiguchi stands out for its prime location, cleanliness, comfortable rooms and exceptional staff, making it a highly recommended option for both leisure and business travelers.
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Hotel with Free Wi-Fi
Guests can enjoy free WiFi access throughout the hotel. The rooms include a desk, enhancing the ability to work or browse online comfortably.

Business Hotel
Sotetsu Fresa Inn Kawasaki-Higashiguchi provides standard business hotel amenities. It offers a convenient location in Kawasaki-ku.

Cheap Hotel
This hotel offers affordable accommodation with essential amenities. Its location near Kawasaki Station provides easy access to transportation and local attractions.

3-Star Hotel
This hotel is valued for its affordability and high guest ratings. It offers amenities such as a restaurant, laundry services, and multilingual staff, ensuring a comfortable stay for international visitors.

Accessible Hotel

Room Types
Standard Double Room - Non Smoking Air-conditioned room featuring a colourful, contemporary decor, equipped with a refrigerator and an electric kettle and Air purifier with humidification function. Free wired internet is provided.

Standard Twin Room - Non Smoking Air-conditioned room featuring a colourful, contemporary decor, equipped with a refrigerator and an electric kettle and Air purifier with humidification function. Free wired internet is provided.

Superior Double Room - Non Smoking Air-conditioned room featuring a colourful, contemporary decor, equipped with a refrigerator and an electric kettle and Air purifier with humidification function. Free wired internet is provided.

Corner Double Room - Non Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe and an electric kettle. The unit has 1 bed.

Standard Double Room - Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, soundproof walls, an electric kettle, a carpeted floor, a flat-screen TV and an air purifier with humidification function. The unit has 1 bed.

Standard Twin Room - Smoking Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, soundproof walls, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.

Deluxe Twin Room - Non Smoking Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, soundproof walls, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Sotetsu Fresa Inn Kawasaki-Higashiguchi is renowned for its stellar location, making it a top choice for travelers. Situated near both the JR Kawasaki and Keikyu Kawasaki stations, guests highlight the convenience for accessing Tokyo, Yokohama and Haneda Airport efficiently. The hotel's proximity to bustling shopping districts, a plethora of restaurants and downtown Kawasaki enhances the stay, providing easy opportunities for dining and leisure. Despite being close to the action, it maintains a quiet environment, offering a peaceful retreat after a busy day. Many guests appreciate the excellent access, especially with major transport hubs and commercial facilities just a short walk away. Overall, the strategic location coupled with convenient amenities around makes this hotel a highly practical and desirable option for visitors.

Breakfast
The breakfast experience at Sotetsu Fresa Inn Kawasaki-Higashiguchi offers a mix of positive and less favorable points, mostly derived from its arrangement with the adjacent Excelsior Café. Guests frequently praise the delicious and stylish breakfasts with mentions of authentic coffee, hot sandwiches and both sweet and savory options catering to a western palate. Many find it a convenient and tasty way to start the day with a light meal.

However, several guests have noted the limited variety and small portions, which could become repetitive during longer stays. There are four main set menu items to choose from, generally involving toast and basic selections like coffee and soup. While the quality of the food is well-regarded, some guests were dissatisfied with the lack of typical Japanese breakfast options and desired a more extensive menu.

Overall, the breakfast at Sotetsu Fresa Inn Kawasaki-Higashiguchi is appreciated for its taste and convenience but could benefit from a greater variety and larger portions to better satisfy diverse preferences and longer stays.

Rooms
The rooms at Sotetsu Fresa Inn Kawasaki-Higashiguchi have generally received positive feedback. Guests frequently mentioned the rooms being spacious, especially by Japanese standards and appreciating the clean and comfortable environment. The rooms are well-equipped with heating, a refrigerator, a kettle and an array of amenities such as pajamas, bedding, towels and toiletries.

Comfort was a recurring theme with many highlighting the comfortable beds and loungewear provided. The bathrooms were also noted for their spaciousness and nice, strong showers. Despite some remarks about dim lighting and occasional cleanliness oversights, the overall sense of cleanliness and upkeep was praised.

The location of the hotel also won acclaim for its convenience, being close to Kawasaki train station and the bustling shopping district. Some visitors enjoyed the panoramic views from higher floors, adding to their overall pleasant stay. Staff at the front desk were described as helpful and accommodating, enhancing the customer experience.

Though a few reviews pointed to smaller room sizes and issues like air quality and light dimness, the hotel generally met guests' expectations for a comfortable, convenient and well-appointed stay. The combination of spacious rooms, extensive amenities and prime location makes it a reliable choice for travelers.

Beds
Guests at Sotetsu Fresa Inn Kawasaki-Higashiguchi frequently praise the hotel for its comfortable and generously sized beds. Many reviews highlight the beds as comfortable with adequate firmness and good support, making for a restful experience. The availability of comfortable pillows and cozy pajamas adds to the overall sleep quality. While some guests found the beds to be perfect in size and comfort for two people, there were occasional mentions of beds being either too hard, too soft or not meeting personal comfort preferences. Despite a few critical remarks on bedding quality, generally, the clean and well-maintained beds received positive feedback, ensuring guests a good night's sleep. The hotel's location near shopping areas and the quietness of the rooms further enhance the overall stay experience.

Cleanliness
Numerous guest reviews highlight the exceptional cleanliness of Sotetsu Fresa Inn Kawasaki-Higashiguchi. The rooms and bathrooms were frequently described as clean, comfortable and well-maintained with some guests specifically noting the spaciousness and attention to hygiene in these areas. The common areas, such as lobbies and staircases, were also kept immaculate, enhancing the overall sense of cleanliness throughout the hotel.

Despite a few minor reports of overlooked dust in certain places and occasional cleaning lapses, the overwhelming sentiment indicates that the hotel's cleanliness is satisfactorily maintained. Guests particularly appreciated the cleanliness compared to other business hotels, emphasizing a consistent standard that meets or exceeds expectations.

The commitment of the cleaning staff was noted as diligent, thoroughly addressing guest needs. Free coffee in the lobby was an appreciated touch, though there were mentions of limited breakfast options and a few equipment issues, such as a malfunctioning coin laundry.

Overall, Sotetsu Fresa Inn Kawasaki-Higashiguchi is generally viewed as a clean and comfortable place to stay, meeting high standards of hygiene in its rooms and facilities.

Staff
The reviews for Sotetsu Fresa Inn Kawasaki-Higashiguchi consistently highlight the exceptional quality of the hotel staff. Visitors frequently commend the team for their friendliness, helpfulness and willingness to accommodate guests' needs. The front desk staff, in particular, receive praise for their polite and kind demeanor, as well as their ability to communicate effectively in English. Many guests appreciated the staff's attention to detail and their excellent customer service throughout their stay.

Amid isolated negative comments concerning specific interactions, the prevailing sentiment is overwhelmingly positive. Various reviews describe the staff as welcoming, considerate and always ready to assist with a smile. There are specific mentions of staff members immediately offering help, being patient and handling situations efficiently. The staff's professionalism and warm hospitality significantly enhance the guest experience, making many recommend the hotel based primarily on their positive interactions with the hotel's personnel. Overall, the staff at Sotetsu Fresa Inn Kawasaki-Higashiguchi are a standout attribute, contributing greatly to a comfortable and pleasant stay.

Wi-Fi
Sotetsu Fresa Inn Kawasaki-Higashiguchi offers a complimentary Wi-Fi service that has received generally positive feedback from guests. Many guests appreciated the fast, reliable and comfortable internet connection, noting decent Wi-Fi strength throughout their stay. However, some reviews highlighted issues with stability, particularly noting that the Wi-Fi could be unstable and poor at times with difficulties in connecting via mobile phones. One point of contention was the complicated process required to connect to Wi-Fi, which involved unclear instructions that necessitated turning on the TV. Despite these sporadic issues, the majority of guests found the Wi-Fi service satisfactory and functional for their needs.

3 Star
Sotetsu Fresa Inn Kawasaki-Higashiguchi is a comfortable three-star hotel offering exceptional value, especially in terms of price-quality ratio. Located conveniently near shopping areas, this hotel provides a good environment for those looking to explore nearby stores. It stands out as a good-quality, affordable option for business travelers. Typical of classic business hotels, rooms are small but adequate, featuring warm-colored lighting which some guests found a bit challenging for night-time work.

The hotel has adapted well to the COVID-19 pandemic, implementing contactless check-in and check-out procedures to ensure guest safety. While minor inconveniences, such as difficulties with room lighting and occasional check-in mishaps, were noted, overall the hotel's emphasis on cost-performance makes it a solid choice for budget-conscious travelers.

Business
Sotetsu Fresa Inn Kawasaki-Higashiguchi is tailored for business travelers, offering a prime location near the shopping and business district and just a stone's throw away from the train station. This modern hotel receives high marks for its excellent value for money, making it a top choice for those on work-related trips.

Guests commend the hotel for its efficient business services, including a well-equipped business center and straightforward, convenient check-in and check-out processes. The hotel also caters to training-related stays, offering close proximity to training locations and fostering positive training experiences.

The streamlined amenities, such as a card system replacing traditional room keys, further enhance convenience for busy travelers. Overall, this classic Japanese business hotel earns high recommendations from guests, who appreciate its connectivity, location and efficient services, making it a go-to option for future business stays in Kawasaki.

Accessible
Sotetsu Fresa Inn Kawasaki-Higashiguchi has received numerous positive reviews highlighting its accessibility to guests with disabilities. The hotel's central location makes it easy to find and conveniently close to multiple train stations, including Kawasaki Station, which offers seamless travel to Tokyo, Chinatown and Haneda Airport.

The hotel provides handicapped-accessible accommodation options and amenities, ensuring a comfortable stay for guests needing accessibility. Guests found it easy to navigate the hotel without getting lost, thanks to the well-designed accessible routes and the overall layout.

Guests appreciated the spacious bathroom units, which offer a relaxing experience. Easy and smooth check-in and check-out processes, facilitated by automated terminals, add to the convenience. Despite some minor issues such as a crowded coin laundry and a lack of ventilation switch in the bathroom, the overall accessibility and convenience make Sotetsu Fresa Inn Kawasaki-Higashiguchi a strong option for travelers with disabilities.


No, Sotetsu Fresa Inn Kawasaki-Higashiguchi doesn't have any pool.

No, a spa isn't available at Sotetsu Fresa Inn Kawasaki-Higashiguchi.

No, Sotetsu Fresa Inn Kawasaki-Higashiguchi doesn't allow dogs.

No, parking facilities aren't available at Sotetsu Fresa Inn Kawasaki-Higashiguchi.

No, Sotetsu Fresa Inn Kawasaki-Higashiguchi doesn't have a gym.

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