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Summary of reviewsBelconnen Way Hotel & Serviced Apartments in Canberra is highly regarded for its strategic and convenient location, providing easy access to essential amenities and major attractions. Guests appreciate its proximity to supermarkets, cafes, dining options, and sports facilities like the GIO Stadium, making it an ideal choice for various visitors, including families, sports enthusiasts, and business travelers. The hotel offers a peaceful environment away from the bustling city center while still being accessible to important destinations.
The breakfast experience is enhanced by thoughtful offerings, such as free non-UHT milk and the availability of kitchenettes in some accommodations, which allow for flexible meal preparation. Nearby dining choices add variety and convenience. The spacious and comfortable rooms are a highlight, often praised for their cleanliness and modern design. Guests enjoy restful sleep on soft mattresses and appreciate the practical facilities provided, such as kitchenettes and quality linens.
The hotel is commended for its commendable level of cleanliness, with many guests describing the rooms and bathrooms as spotless. The staff is noted for their exceptional friendliness and helpfulness, always ready to assist guests with requests and knowledgeable about the local area.
Complimentary wifi contributes to a convenient stay, despite occasional reports of difficulty accessing the service in certain areas. The parking facilities are well-regarded, offering ample and secure options, which are particularly appreciated by guests traveling with their vehicles.
Families find the hotel attractive for its spacious accommodations and proximity to family-friendly attractions, while the budget-conscious appreciate the overall value provided. Although the property could benefit from modern updates, it remains a clean, comfortable option with exceptional service, comparable to other three-star accommodations. Despite offering certain accessible features, the hotel could improve its facilities to better cater to guests with disabilities.
Overall, Belconnen Way Hotel & Serviced Apartments is a practical and comfortable choice, underscored by its location, cleanliness, affordability, and friendly service, making it a solid option for various travelers visiting Canberra. Show more
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Categories
Cheap Hotel
This property offers both hotel rooms and serviced apartments, noted for being a cheap option with good value ratings. The serviced apartments provide amenities like kitchenettes, adding value for guests looking to save on dining costs.
Hotel with EV Charging Stations
This hotel offers three state-of-the-art 7kW AC EV chargers from MG Motor, equipped with Type 2 tethered plugs. These chargers are located in the hotel's undercover car parking area and are complimentary for guests.
3-Star Hotel
Belconnen Way Hotel & Serviced Apartments offers modern, air-conditioned accommodations with kitchenettes available in some apartments. Guests appreciate the friendly staff, efficient check-in, and spacious, clean family units.
Family Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Room Types
Economy Studio RoomThis studio features an en suite bathroom and a kitchenette
Classic Motel RoomThis spacious room has a large en suite bathroom.
Two Bedroom Apartment - Disability AccessIncludes a kitchenette and an LCD TV with free cable channels. There is a disabled parking space at the front of the building.
Queen RoomThis budget room has a basic en suite bathroom.
This room has no capacity for additional guests.
Economy Two-Bedroom ApartmentThis air-conditioned studio consists of 2 adjoining rooms, one with a queen bed and a bathroom, and the other with 2 single beds and a kitchenette with a refrigerator and tea and coffee making facilities.
Premium StudioThis premium studio includes a large en suite bathroom, kitchenette, business desk, large digital TV, private balcony, free WiFi, and complimentary access to the business lounge centre. Most rooms also feature a private balcony.
This room has no capacity for additional guests.
Premium Family RoomThis large executive apartment has a remodelled bathroom, lounge area and full kitchen facilities.
Premium Three-Bedroom ApartmentThis 3-bedroom apartment includes a digital TV in each bedroom, a large en suite bathroom with a double vanity and a washing machine. There is also a fully equipped modern kitchen with a dishwasher and a lounge area with a large digital TV, business desk and free WiFi.
Maximum occupancy is 7 (see Hotel Policies).
Two-Bedroom ApartmentFeaturing a private entrance, this apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has carpeted floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 4 beds.
Guest Reviews
7.4
Good
Location
Belconnen Way Hotel & Serviced Apartments benefits from a strategically advantageous location, making it a convenient choice for various activities and events in Canberra. Guests frequently highlight its proximity to essential amenities like supermarkets, cafes, and dining options, which are just a short walk away. This accessibility ensures visitors can easily stock up on supplies or enjoy a meal without venturing far. The hotel's location near major attractions such as the GIO Stadium, AIS, and several parks also makes it ideal for sports enthusiasts and those attending events.
Families find the location particularly appealing due to its closeness to local attractions like the zoo and reptile park, which are just a brief drive away. Additionally, its position near key thoroughfares offers straightforward access to the greater Canberra area, making it suitable for business travelers and those visiting family. The ease of parking is another noted advantage, ensuring guests can conveniently drive and explore the city.
Guests appreciate the peaceful environment away from the bustling city center while still being accessible to important destinations. Its proximity to the Belconnen shopping center and other local shops provides an array of dining and shopping choices, enhancing the overall convenience and suitability of the hotel for various visitor needs. In summary, the hotel's location is frequently praised for blending accessibility with a quiet setting, making it a practical choice for families, sports fans, and business travelers visiting Canberra.
Breakfast
The breakfast experience at Belconnen Way Hotel & Serviced Apartments is marked by convenience and thoughtful offerings. Guests appreciate the availability of free non-UHT milk, which is a nice touch for those looking to enjoy coffee in their rooms. The presence of a kitchenette in some accommodations allows for flexibility in meal preparation, which many find beneficial. The hotel's proximity to nearby dining options and the Hawker shops provides easy access to additional breakfast choices, such as affordable meals at local cafes like Chookery Nook. Recent comments highlight the excellent offerings from the local coffee outlet and restaurants in the vicinity, lending variety and quality to the breakfast experience. Additionally, guests have the option to purchase breakfast packages at the hotel itself, further adding to the convenience.
Rooms
Belconnen Way Hotel & Serviced Apartments has garnered positive responses from guests, particularly regarding the spaciousness and comfort of its rooms. Many reviews emphasize the ample space available, making the accommodation suitable for families and groups. The rooms are equipped with practical facilities such as kitchenettes, which are appreciated by guests for providing a home-like convenience. The comfort of the beds and the quality linens further enhance the stay, with several guests praising their restful sleep.
Cleanliness is a recurring theme in the reviews, with guests consistently noting the rooms are kept in pristine condition, contributing to a fresh and inviting atmosphere. The modern design of the bathrooms and the reception area adds a touch of elegance to the overall experience. Furthermore, the hotel’s location is deemed highly convenient, being within walking distance to essential amenities such as supermarkets and other shops, making it easy for guests to explore the area.
While the rooms generally receive high marks, some guests have noted minor issues such as lighting and furnishings, suggesting room for improvement. However, for many, the value for money is evident, especially considering the comfort and space offered at budget-friendly rates. Overall, Belconnen Way Hotel & Serviced Apartments stands out for its clean, spacious, and comfortable accommodations, coupled with convenient proximity to local attractions and necessities.
Beds
At Belconnen Way Hotel & Serviced Apartments, the comfort of the beds generally receives positive feedback from guests. Many visitors remark on the beds being very comfortable, with numerous guests enjoying a restful night's sleep on the soft and supportive mattresses. Several reviews note that the beds and pillows are both comfortable, contributing positively to the overall guest experience. Some have even expressed surprise that the beds were more comfortable than they initially appeared.
However, despite this positive sentiment, there are instances where guests experienced discomfort due to issues like saggy or lumpy mattresses. A few guests reported feeling a significant dip in the beds, which led to less restful sleep and occasional back discomfort. Nonetheless, the overall consensus highlights the comfort of the beds, suggesting that while there are occasional inconsistencies, many guests find the sleeping arrangements satisfactory and conducive to relaxing stays.
Cleanliness
Belconnen Way Hotel & Serviced Apartments is largely praised for its commendable level of cleanliness. Many guests highlight the rooms as being very clean and tidy, often using terms like spotless and immaculate to describe their experiences. The bathrooms are also frequently noted as being clean and free from mould, adding to the sense of hygiene throughout the accommodation. Guests appreciate the comfortable beds and spacious rooms, which add to the overall pleasant stay.
While the hotel is mentioned positively for its cleanliness and friendly staff, there are occasional remarks about issues such as outdated decor or unclean areas upon arrival, suggesting some inconsistencies in maintenance. However, the general consensus points to a neat, hygienic, and cozy environment that complements its convenient proximity to local amenities. This establishes Belconnen Way Hotel & Serviced Apartments as a solid choice for those valuing cleanliness and comfort in their travel accommodations.
Staff
Belconnen Way Hotel & Serviced Apartments boasts an exceptional team known for their friendly and helpful demeanor. Guests consistently praise the staff for being welcoming, accommodating, and ready to assist with any requests. The reception team is highlighted for their professionalism and warm first impressions, contributing to an overall pleasant experience. Visitors appreciate the staff's willingness to go above and beyond, exemplified by instances such as assisting with room upgrades or mailing forgotten items. Their courteous and efficient service is complemented by their knowledge about the local area, making guests feel well cared for during their stay. The hotel's positive atmosphere is further enhanced by clean, comfortable accommodations and convenient amenities, solidifying its reputation as a great value option for travelers.
Wi-Fi
The Belconnen Way Hotel & Serviced Apartments offers complimentary wifi to its guests, contributing to a convenient stay for those relying on internet access. Some visitors have highlighted the great reception of the free wifi, which complements the hotel's clean and comfortable environment. While there are mentions of difficulty accessing the wifi or lack of service in certain areas, the overall provision of free wifi is appreciated by many as a valuable amenity during their stay.
Parking
The parking situation at Belconnen Way Hotel & Serviced Apartments is generally well-regarded by guests, who appreciated the variety of parking options available. Many reviews highlighted the ample and easy-to-access parking spaces, with an abundance of off-street and free parking, making it convenient for guests traveling with their own vehicles. The secure underground parking was particularly praised for providing peace of mind. While some noted limited space and steepness in certain areas, guests overall found the parking facilities to be excellent, with many options including undercover spaces. The helpful staff and the ease of getting in and out of the car park added to the positive experience. The location and setup of the parking facilities were seen as a significant advantage in enhancing guests' stays.
Family
Belconnen Way Hotel & Serviced Apartments proves to be an attractive option for families seeking a comfortable and convenient stay. The hotel is strategically located near popular family-friendly attractions like the Zoo, Reptile Park, Questacon, and Dinosaur Park, making it an ideal base for those eager to explore such sites without lengthy commutes. Families will appreciate the spaciousness of the accommodations, with two-bedroom apartments providing ample room for both adults and children. The recently renovated family rooms, complete with kitchenettes, add an extra layer of convenience by allowing guests to save on dining expenses. The friendly service at the hotel is noteworthy, as staff seem attentive to meet the special needs of travelers. Overall, the hotel's blend of location, spaciousness, and affordability makes it a compelling choice for families looking to enjoy Canberra's attractions.
3 Star
Belconnen Way Hotel & Serviced Apartments in Canberra presents itself as a budget-friendly accommodation choice, ideal for those seeking value for money in a convenient location. While some might find the property a bit outdated, reminiscent of the 70s and 80s, the motel is generally considered clean and comfortable for its price range. Previous updates to the rooms appear to have been executed well, providing a pleasant and comfortable stay.
The facilities are functional and offer good value, and the service is consistently praised for being friendly and remarkably professional. The noise from cleaning activities early in the morning and certain maintenance issues like a noisy fridge can be expected, but these tend to be minor inconveniences for most guests. The motel's proximity to a shopping center adds to its convenience, making it a suitable stop for visitors needing to be in the Belconnen area of Canberra.
In summary, while Belconnen Way Hotel could benefit from some modern updates, it stands out as a comfortable and well-priced option with exceptional service, making it comparable or even better than other three-star accommodations in the area for budget-conscious travelers.
Accessible
Belconnen Way Hotel & Serviced Apartments offers a mixed experience in terms of accessibility for guests with disabilities. Many guests appreciate the ease of access, with facilities like lifts and ground floor rooms readily available, making it convenient and straightforward for guests with mobility concerns. The check-in process is notably efficient, and staff are accommodating, promptly providing ground floor rooms when needed.
Additionally, the hotel and its surroundings are described as quiet and easy to reach. However, there are significant areas for improvement, particularly concerning full accessibility. Some guests faced challenges, such as the absence of ramps which made navigating from the car to the building difficult. Furthermore, the design of the bathrooms was not fully accommodating; issues like narrow shower doorways and the lack of hand-held showerheads posed obstacles for some guests. These limitations indicate that while the hotel offers certain accessible features, it falls short of being a completely disability-friendly environment.
No, Belconnen Way Hotel & Serviced Apartments doesn't have any pool.
No, a spa isn't available at Belconnen Way Hotel & Serviced Apartments.
No, Belconnen Way Hotel & Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Belconnen Way Hotel & Serviced Apartments.
No, Belconnen Way Hotel & Serviced Apartments doesn't have a gym.