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Summary of reviewsLa Quinta Inn by Wyndham Colorado Springs Garden of the Gods receives notable praise for its strategic and convenient location. Guests appreciate its proximity to major attractions like the Garden of the Gods, as well as nearby stores, restaurants and medical facilities. The hotel’s accessibility via interstate and major highways, along with the scenic mountain views, are significant draws. The quick check-in process and the general comfort of the rooms also contribute positively to the guest experience.
The staff generally receive commendation for their friendliness, helpfulness and efficient check-in process, enhancing the overall stay for many visitors. Guests also appreciate the hotel’s pet-friendly policy with pets staying for free, making it an attractive choice for those traveling with dogs.
However, several areas require improvement. Breakfast offerings are deemed limited and lacking variety with many guests noting issues with quality and availability. The rooms, although appreciated by some for their spaciousness and comfortable beds, suffer from notable inconsistency in cleanliness and maintenance. Common complaints include dirty floors, stained sheets, unpleasant odors and malfunctioning amenities.
Cleanliness remains a significant concern for many. Frequent remarks point to dirty common areas, unkept surroundings and inadequate housekeeping. The pool area, often closed or poorly maintained, disappoints those looking forward to a swim. Additionally, the WiFi service receives mixed reviews with some guests encountering connectivity issues.
Despite some positive experiences, including comfortable beds for some and a friendly atmosphere for pets, overall feedback suggests that improvements in cleanliness, maintenance, breakfast quality and consistent staff training could significantly enhance the overall guest experience at La Quinta Inn by Wyndham Colorado Springs Garden of the Gods. Show more
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Categories
Dog Friendly Hotel
This La Quinta Inn welcomes pets. It provides a convenient location near the Garden of the Gods and pet-friendly services.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Guest Reviews
4.9
Rated
Location
La Quinta Inn by Wyndham Colorado Springs Garden of the Gods is often praised for its convenient and strategic location. Many guests highlight its proximity to various attractions, such as the Garden of the Gods and other tourist sites. The hotel is also near a variety of stores, restaurants, gas stations and medical facilities, which adds to its practicality for different types of travelers. Its position close to the interstate and major highways makes it easily accessible and the roads to downtown Colorado Springs are described as wide and uncrowded, ensuring a hassle-free commute. Visitors also appreciate the quick and easy check-in process, as well as the comfortable rooms. The area's beauty with scenic mountain views, is another significant draw for guests. However, a few reviews mention noise from the highway and a somewhat challenging position in terms of finding the property and area safety. Overall, the location makes it a suitable choice for those aiming to explore the key attractions and amenities in Colorado Springs.
Breakfast
While 'La Quinta Inn by Wyndham Colorado Springs Garden of the Gods' offers complimentary breakfast, many guests found the available options quite limited and not up to their expectations. Some described the breakfast as minimal with a lack of variety and protein options, consisting mainly of apples, muffins, granola bars and coffee. Quality issues were noted, including stale muffins, unripe fruit and equipment problems such as a non-functioning waffle maker and juice machine.
Guests also mentioned that the breakfast offerings often ran low or were sometimes unavailable altogether. The breakfast area was generally considered clean, but the food offerings left much to be desired. On some occasions, breakfast was served in a bag, which many found suboptimal and disappointing compared to the expected continental breakfast.
Overall, while the convenience of a free breakfast was appreciated, better variety, quality and consistent availability are areas needing improvement based on guest feedback.
Rooms
Situated in Colorado Springs near the popular Garden of the Gods, La Quinta Inn by Wyndham offers an experience that is, at best, a mixed bag when it comes to room quality. While some guests found their rooms to be spacious and temporarily updated with comfortable beds, the majority seemed to encounter more challenges than comforts.
Pockets of positivity do exist—certain rooms are noted to be clean with some updates like fresh paint and new fixtures, offering a decent level of comfort. Guests appreciated the comfortable beds and responsive housekeeping when available. Some rooms featured conveniences like refrigerators and microwaves and a few visitors found their accommodations to be quiet and adequately maintained. Additionally, early check-in is a perk that some appreciated, along with the welcoming and helpful front desk staff.
However, these bright spots are significantly overshadowed by widespread issues. Cleanliness proved to be a recurring problem. Many guests described their rooms as dirty, citing uncleaned floors, stained sheets and unpleasant odors ranging from smoke to mildew and urine. Maintenance issues were also rampant—broken doorknobs, non-working TVs, clogged bathtubs and malfunctioning hairdryers were among the numerous complaints.
The rooms' external condition also left much to be desired. Reports of mold, mildew, drafty doors and general disrepair were common. Additionally, guests frequently mentioned that amenities like lamps, coffee makers and even the toilet were either missing or broken. The inconsistency in room quality was noted with some appearing more recently updated while others seemed neglected and outdated.
Noise was another sticking point due to thin walls and external-facing rooms that let in sounds from the highway or neighboring guests. Safety concerns arose from both the room conditions and the surrounding area with some guests feeling uneasy during their stay.
Despite a few positive aspects, overall, many visitors to La Quinta Inn by Wyndham Colorado Springs left feeling disappointed and discomforted by the subpar room conditions and lack of proper maintenance and cleanliness.
Beds
Many guests who have stayed at La Quinta Inn by Wyndham Colorado Springs Garden of the Gods have found the beds to be comfortable with many mentioning that they had a good night's sleep. There were multiple mentions that the beds, sheets and furniture were clean and offered a level of comfort. However, a significant number of reviews also reported discomfort due to old, noise-prone and small-sized mattresses. While the beds are listed as double-sized, some guests were expecting larger queen beds. Cleanliness concerns were notable with several complaints about stained sheets, dirty bedspreads and even unpleasant findings such as debris and hair. There were also reports of inadequate bed maintenance, such as broken box springs and uncomfortable pullout beds. As such, guest experiences with the beds at this hotel can vary widely from very comfortable to notably uncomfortable.
Cleanliness
Located near the stunning Garden of the Gods, La Quinta Inn by Wyndham in Colorado Springs does have its merits in terms of location. However, guest reviews indicates significant issues with cleanliness and maintenance around the property. While a few praised the clean rooms and fresh paint, the overwhelming majority of feedback highlights concerns. Common areas such as walkways, elevators and the parking lot are frequently described as dirty with specific mentions of trash, cigarette butts and unpleasant odors. Specific issues in rooms include dirty floors, clogged drains, stained sheets and linens and general lack of housekeeping. Several guests also noted that towels were dirty or insufficient and reported lingering smells of smoke and mildew. The exterior of the property seems equally neglected with reports of dirty sidewalks and an overall unkempt appearance. For those considering a stay, it's worth noting these frequent cleanliness and maintenance complaints when making travel plans.
Staff
The guest reviews for La Quinta Inn by Wyndham Colorado Springs Garden of the Gods provide a mixed perspective on the staff's performance. On the positive side, many guests consistently praised the staff for being very nice, friendly and helpful. The front desk, in particular, received commendation for their warm welcome and efficient check-in process. Numerous mentions of friendly, cheerful and kind staff point towards generally pleasant interactions, contributing positively to the guest experience. Specific mentions highlighted the staff's willingness to assist with special needs such as oxygen delivery to the room.
However, the reviews also indicate notable inconsistencies. There were several comments about certain staff members, including management, displaying rudeness, unprofessional behavior and lack of proper training. Some guests faced frustration due to rude responses when requesting amenities or assistance. Issues such as housekeeping not performing their duties properly and instances of the front desk being unstaffed, also detracted from the overall experience.
While a significant portion of the guests found the staff inviting and courteous, the negative experiences reported suggest that there is room for improvement in staff training and consistency in delivering quality customer service.
Wi-Fi
Guests have varied experiences with the WiFi at 'La Quinta Inn by Wyndham Colorado Springs Garden of the Gods'. While some highlight the reliability of the internet connection, others encounter issues, describing it as slow or inconsistent. There were instances where the internet in the lobby needed and received immediate attention, indicating a prompt response to connectivity problems. However, there are also reports of the WiFi not working well with some guests unable to access it entirely. Despite the mixed reviews, there is a recognition of efforts to address and rectify issues quickly when brought to the staff's attention.
Pool
Travelers considering a stay at La Quinta Inn by Wyndham Colorado Springs Garden of the Gods should be aware of several recurring issues related to the pool. Many guests have reported that the pool was frequently closed, locked or simply out of commission during their stay. When the pool was accessible, it often appeared dirty, green or sludgy with some even noting a lack of chlorine. A few guests mentioned that the pool area was not well-kept, sometimes with discarded items like a service cart left in the water.
Despite these negative comments, there were a couple of positive remarks. On rare occasions when the pool was open, it was described as clean and a pleasant place to sit by, offering a peaceful experience with minimal noise from neighboring areas.
Overall, however, the pool seems to be a significant point of trouble for the hotel and does not consistently live up to guests' expectations or the standards typically associated with the La Quinta brand. Potential visitors hoping to enjoy poolside relaxation during their trip might need to reconsider or confirm the pool’s status directly with the hotel before booking.
Dog Friendly
La Quinta Inn by Wyndham Colorado Springs Garden of the Gods is recognized for its dog-friendly environment. Pets stay free, drawing numerous guests with dogs, contributing to a pet-friendly atmosphere. The hotel receives positive remarks for allowing pets and being very pet friendly. However, some reviews note the occasional presence of barking dogs and dog paw prints on bed covers. Despite these minor inconveniences, the overall sentiment highlights the hotel's appeal to pet owners.
Yes, La Quinta Inn by Wyndham Colorado Springs Garden of the Gods has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at La Quinta Inn by Wyndham Colorado Springs Garden of the Gods.
Yes, La Quinta Inn by Wyndham Colorado Springs Garden of the Gods welcomes dogs.
No, parking facilities aren't available at La Quinta Inn by Wyndham Colorado Springs Garden of the Gods.
No, La Quinta Inn by Wyndham Colorado Springs Garden of the Gods doesn't have a gym.