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Summary of reviewsLeonardo Hotel Newcastle enjoys high praise for its prime location in the heart of the city, granting easy access to popular attractions like the Utilita Arena, St. James' Park and the vibrant nightlife and shopping venues. This makes it an ideal spot for both first-time visitors and returning guests, appreciated for its blend of convenience, comfort and accessibility. The proximity to the central railway station further enhances its allure as a base for exploring Newcastle and the surrounding areas.
The hotel's breakfast receives commendation for its extensive selection and fresh produce, catering to diverse dietary needs, including gluten-free and vegan options. Despite occasional issues with replenishing items during busy times, the overall feedback is positive with guests acknowledging the value for money and recommending the breakfast offerings.
Dinner also garners favorable reviews, particularly for the tasty food and variety available at the restaurant and bar. Though service times can be slow and the dining facilities sometimes unprepared for peak demand, the friendly and helpful staff contribute to a generally enjoyable dining experience.
Rooms at Leonardo Hotel Newcastle are appreciated for their cleanliness, size and comfort. Many guests highlight the cozy and sizable beds as a particular strength. However, there is a noted need for modernization and better maintenance, especially in the bathrooms and some room fixtures. Cleanliness is a consistent strong point, although occasional lapses and maintenance issues are reported.
The hotel staff consistently receive high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Individual staff members frequently receive mentions for their exceptional service, adding a personal touch to the stay.
Complimentary WiFi is generally reliable and appreciated by guests, though there are occasional connectivity issues in certain rooms. The overall feedback on the internet service is positive.
For families, the hotel is seen as a welcoming and spacious option, despite lacking specific family amenities. The atmosphere is noted to be family-friendly with particular appreciation of the attentive and accommodating staff.
Guests keen on nightlife find the hotel's central location advantageous for accessing Newcastle's vibrant scene, though this comes with the downside of potential noise disturbances. Despite this, the location remains a key advantage for party-goers and night owls.
Overall, Leonardo Hotel Newcastle delivers a largely positive experience, driven by its excellent location, cleanliness, comfortable beds and exemplary staff service. Although there are areas for improvement, particularly with room updates and dining service speed, the hotel's strengths make it a reliable and recommended choice for visitors to Newcastle.
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Hotel near Nightlife Spots