Hotels, Guesthouses in Chester

Stone Villa Chester

Guest House in Chester

9.4

Excellent

From C$212

Info

The Guest House is one of the most attractive locations in Chester, recently renovated. All 10 en suite bedrooms are stylish featuring modern amenities. Complimentary breakfast available for all guests.

Summary of reviewsStone Villa Chester is a top-quality B&B located just a short walk away from Chester's city center. The hotel is tucked away in a quiet location, but still has plenty of local amenities just a stone's throw away. Guests praise the superb variety and quality of food served at breakfast, which is cooked to perfection and caters to everyone's taste. The rooms are immaculate, cosy and beautifully decorated, making them the perfect retreat for a peaceful night's sleep. The hotel is spotlessly clean and well-presented with beautiful character and a great central location. The staff are exceptional and go above and beyond for their guests, providing excellent service with attention to detail. Stone Villa Chester is a perfect choice for guests with mobility issues, providing ample private parking and easy accessibility. Overall, Stone Villa Chester is a little gem with real personality and an ideal location, highly recommended for a comfortable and homely stay.
Show more Categories

Boutique-style Guest House

Luxury Guest House

Historic Guest House

Crowne Plaza Chester, an IHG Hotel

Hotel in Chester

8.3

Very Good

From C$166

Info

The hotel's location is ideal for business travelers as well as for those who travel for leisure. Centrally located property featuring a Spa center.

Summary of reviewsThe Crowne Plaza Chester, an IHG Hotel, is a great choice for those looking for a centrally located hotel with easy access to the city's amenities. Guests have praised the hotel's location, friendly staff and excellent breakfast. The spa facilities and pool are also popular with guests, although some found the dinner menu to be lacking in choice and presentation. The rooms are comfortable and clean, although some guests noted that they are in need of refurbishment. Families will appreciate the hotel's family-friendly atmosphere and ample activities for kids. Overall, the Crowne Plaza Chester is a convenient and comfortable four-star hotel that provides a very good experience for travelers visiting Chester.
Show more Categories

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Oddfellows Chester Hotel & Apartments

Hotel in Chester

8.6

Very Good

From C$172

Info

Oddfellows Chester has an elegant 17th century façade behind which one can find the most sophisticated, unique and glorious rooms. The property has two buildings and is located in the central part of Chester.

Summary of reviewsOddfellows Chester Hotel & Apartments is a fantastic choice for a city break with its perfect location in the heart of Chester that makes it easy to explore the city and its beautiful scenery. The apartments and rooms are spacious and beautifully designed with quirky and relaxed vibes and the bathrooms are amazing. Guests loved the lovely breakfast with a great selection of options and the friendly and welcoming staff who made their stay exceptional. The hotel is impeccably clean, decorated tastefully and has nice decor despite some minor issues reported. The staff went above and beyond to make guests feel looked after and taken care of. Although some guests had issues with the beds being too soft or lumpy, most found them super comfortable. The hotel also offers discounted parking arrangements nearby and it's an excellent location for those who want to explore the city's nightlife. Oddfellows Chester Hotel & Apartments is a great value for money and a perfect location for couples or families looking for a unique and beautiful stay in Chester.
Show more Categories

Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

The Chester Grosvenor

Hotel in Chester

8.8

Excellent

From C$272

Info

The hotel offers 68 rooms and 12 stylish suites, all separately designed and elegantly furnished with the finest fabrics.

Summary of reviewsThe Chester Grosvenor is a luxurious 5-star hotel located in the heart of Chester, offering guests a first-class experience with faultless staff. The hotel's perfect location makes it an excellent choice for visitors who want to be close to all the city's attractions, shopping, dining and entertainment. Guests can look forward to a delightful breakfast experience and exceptional dining at The Arkle. The hotel offers luxury and beautifully appointed rooms with comfortable bedding, although some rooms may need refurbishment. The hotel prides itself on cleanliness and exceptional customer service with friendly, polite and attentive staff. Overall, The Chester Grosvenor is a stunning and luxurious hotel that will leave guests feeling pampered and well taken care of.
Show more Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Super 8 by Wyndham Chester East

Hotel in Chester

7.1

Good

Info Categories

Hotel with Parking

EV charging stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

DoubleTree by Hilton Chester

Hotel in Chester

8.2

Very Good

From C$153

Info Summary of reviewsThe DoubleTree by Hilton Chester is a great choice for those looking for a hotel with an unbeatable location just a short drive from the beautiful city of Chester. Guests have largely positive things to say about the rooms, which are described as lovely, comfortable and wonderful with modern decor and well-equipped facilities. The hotel's cleanliness is also highly praised with many reviewers highlighting its spotless appearance and nice fragrance. The staff is friendly and helpful, going above and beyond to ensure guests have a fantastic stay. However, guests have mixed reviews about the breakfast, dinner, spa and pool facilities with some finding them overpriced or lacking in certain areas. Families with younger children may also find the hotel lacking in child-friendly amenities. Despite these minor complaints, most guests seem to have had a comfortable and enjoyable stay at the DoubleTree by Hilton Chester.
Show more Categories

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Pool Lap Lanes

MILL Hotel & Spa

Hotel in Chester

8.3

Very Good

From C$132

Info Summary of reviewsThe MILL Hotel & Spa is a great value hotel located in the heart of Chester within easy walking distance of the city centre, city walls and train station. Guests appreciate the hotel's proximity to many pubs, restaurants and interesting buildings in the area. The breakfast is included and of great quality with a vegan option available. The rooms are a mixed bag with some guests finding them big, clean and comfortable, while others complained that the decor was tired and dated. However, guests can expect exceptional cleanliness throughout the hotel. The staff are friendly, accommodating, professional, exceptional and helpful. The spa facilities are spacious and well-maintained, featuring a pool, gym and various treatments. The indoor heated pool is perfect for leisure activities, although the Jacuzzi could have been warmer. The parking situation at the hotel is varied with some guests finding it excellent, while others thought it was a bit stressful or a bit steep to have to pay. The beds are a mixed bag with some guests finding them enormous and superbly comfortable, while others felt they were a bit small, past their best or too soft. Overall, the MILL Hotel & Spa is a clean, warm and welcoming hotel that couples comfort with great facilities.
Show more Categories

Hotel with Spa

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

EV charging stations

Rowton Hall Hotel and Spa

Hotel in Chester

7.7

Good

From C$169

Info Summary of reviewsRowton Hall Hotel and Spa is a charming and peaceful hotel located in a secluded setting, yet still within easy access to Chester and its attractions. The breakfast is generally well-received with a good variety of options, although some guests criticize the limited serving time. The dinner experience is mixed with some guests enjoying exceptional food while others are disappointed with poor quality and high prices. The rooms are a mixed bag with some being lovely and well-presented while others are outdated and in need of an update. The cleanliness of the hotel is generally good, although some areas need a deep clean. The staff are incredibly polite and friendly, going above and beyond to ensure guests have a comfortable and enjoyable stay. The spa is a great place to unwind and relax, although some guests found it outdated and in need of refurbishment. The pool facilities received mixed reviews with some guests praising it for being warm and lovely while others complained about it being cold or out of order. The beds are generally comfortable, although some guests have had less ideal experiences. The hotel is dog-friendly with the staff treating furry friends like royalty, although some guests were taken aback by the fee. Overall, Rowton Hall Hotel and Spa is a good option for those looking for a relaxing getaway with potential for continued improvements.
Show more Categories

Hotel with Spa

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Leonardo Hotel Chester

Hotel in Chester

8.6

Very Good

Info Summary of reviewsLeonardo Hotel Chester garners high praise across various aspects, making it a standout accommodation choice in Chester. The hotel's prime location in the city center is a major highlight, offering guests convenient access to popular tourist attractions, shops, bars, restaurants and historic sites. Its proximity to multiple car parks, including the notably mentioned Pepper St car park, adds to its appeal. The setting allows for easy exploration of Chester, Liverpool and Manchester, blending a vibrant city atmosphere with a tranquil environment.

The breakfast experience at the hotel is highly regarded with guests appreciating the quality, variety and presentation of the offerings. The buffet breakfast is frequently described as plentiful, delicious and well-organized with friendly staff adding to the overall positive experience. Specific dietary requirements, such as gluten-free and vegan options, are well-catered for.

While the dinner scene has some areas for improvement, particularly concerning menu variety and pricing, most guests enjoy the food quality and presentation. The restaurant and bar area, praised for its welcoming ambiance and friendly service, provide a generally enjoyable dining experience.

Rooms at Leonardo Hotel Chester are consistently described as clean, modern and spacious. Guests appreciate the contemporary decor, comfortable beds and useful amenities like large TVs and tea/coffee facilities. Soundproofing and blackout curtains ensure a restful stay, although there are occasional mentions of temperature control issues.

Cleanliness is a strong point with the hotel maintaining a high standard in all areas. Guests frequently describe the spaces as spotless and well-maintained, contributing to a pleasant and hygienic environment.

The staff at Leonardo Hotel Chester are commended for their friendliness, professionalism and attentiveness. From reception to housekeeping, the staff go out of their way to enhance the guest experience, making visitors feel welcomed and cared for.

Free Wi-Fi at the hotel receives generally positive feedback for its reliability and speed, despite occasional connectivity issues. The gym facilities also meet expectations with guests appreciating the well-equipped and well-maintained fitness center.

For families, the hotel is a popular choice due to its spacious and child-friendly accommodations, value-adding policies like free meals for kids under 12 and supportive staff. The central location and modern amenities make it convenient for family sightseeing and activities.

The beds at the Leonardo Hotel Chester earn high marks for comfort with many guests praising the quality and size of the beds. Most find the sleeping experience luxurious and restful, contributing significantly to their overall satisfaction.

As a four-star hotel, the Leonardo Hotel Chester often exceeds expectations. Guests highlight its chic decor, well-maintained facilities and exceptional service, often likening it to a five-star experience. The hotel combines luxury with practicality, making it suitable for various types of travelers and consistently delivers great value for money, leaving guests highly satisfied with their stay.
Show more Categories

Family Friendly Hotel

Hotel with Gym

4-Star Hotel

Mercure Chester Abbots Well Hotel

Hotel in Chester

7.5

Good

From C$125

Info Summary of reviewsThe Mercure Chester Abbots Well Hotel is a mixed bag according to guest reviews. While the location is excellent for exploring Chester and the surrounding area, the breakfast and dinner experiences received varied feedback. The rooms are also a mixed bag with some guests having a great experience while others were disappointed with outdated and run-down decor. The cleanliness of the hotel also received mixed reviews. However, the staff are praised as being amazing, friendly, knowledgeable and professional. The spa is a great addition to the hotel, although the pool has mixed reviews. Families and couples will enjoy their stay, but the hotel falls short of expectations for a four-star rating.
Show more Categories

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

The Queen at Chester Hotel, BW Premier Collection

Hotel in Chester

8.1

Very Good

From C$152

Info Summary of reviewsThe Queen at Chester Hotel, BW Premier Collection is a great choice for those visiting Chester due to its prime location. The hotel is situated right opposite the train station and is only a short 10-15 minute walk into the town center. Guests expressed their satisfaction with the excellent transport links with buses across the road and the train station nearby. The breakfast is definitely the highlight of the stay with plenty of food options for guests to enjoy. The dinner experience was largely positive according to guest reviews with good, tasty, amazing and exceptional food. The rooms have been highly praised by guests with many complimenting the nice and clean accommodations. Guests who have stayed at The Queen at Chester Hotel, BW Premier Collection, have praised the hotel's cleanliness. The staff received high praise for their service, particularly during dinner service with friendly, professional and helpful staff. If you're looking for a comfortable night's sleep, The Queen at Chester Hotel, BW Premier Collection is a great choice with overwhelmingly praised size and comfort of the beds. While some guests suggest that a few updates are needed to truly earn a four-star rating, the facilities and services available are still very good.
Show more Categories

4-Star Hotel

Hotel with Parking

EV charging stations

Hotel for Honeymoon

The Hotel Chester

Hotel in Chester

9.2

Excellent

Info Summary of reviewsThe Hotel Chester offers an exceptional experience, highlighted by its prime central location in Chester, making it an ideal base for exploring shops, bars, restaurants and historical sites. Despite being in the heart of the city, guests find the hotel surprisingly quiet and restful, adding to its charm as a convenient yet peaceful retreat.

Cleanliness and maintenance are standout features with the hotel consistently described as spotless and well-kept. The rooms are spacious, luxurious and individually themed with modern facilities, comfortable beds and immaculate decor. Unique touches like complimentary snacks and beautifully decorated themes such as the Flamingo suite, Safari and Secret Garden rooms add to the overall experience.

The staff at The Hotel Chester are frequently lauded for their friendliness, professionalism and attentiveness, consistently going above and beyond to ensure a pleasant stay. Guests mention specific team members who contribute significantly to a welcoming atmosphere, providing excellent service that enhances the hotel's already impressive reputation.

While the hotel does not have an on-site restaurant for breakfast, the complimentary offerings are appreciated by many, described as a nice touch. However, there is some feedback suggesting potential improvements in this area to better meet guests’ expectations.

The Wi-Fi service is generally strong and reliable, contributing to a hassle-free stay. Additionally, the hotel is highly commended for its family-friendly environment, offering large, comfortable rooms and amenities tailored to the needs of families with young children.

Guests frequently praise the exceedingly comfortable beds, which are often described as some of the best they have ever slept on, enhancing the overall comfort and luxury of their stay.

The combination of luxury, cleanliness, friendly staff and a pet-welcoming policy makes The Hotel Chester a highly recommended choice. Its luxurious atmosphere is consistently appreciated with many guests declaring it one of the best hotels they've stayed in the UK due to its exquisite furnishings, attention to detail and superior service. Overall, The Hotel Chester meets and often exceeds expectations, providing a truly memorable and five-star experience for its visitors.
Show more Categories

Luxury Hotel

Family Friendly Hotel

Dog Friendly Hotel

Crabwall Manor & Spa - BW Signature Collection

Hotel in Chester

7.5

Good

From C$128

Info Summary of reviewsCrabwall Manor & Spa - BW Signature Collection is a charming hotel located just a few miles out of town, offering easy access to motorways and taxis to and from town. The hotel is conveniently located only five minutes from Chester city centre, making it a great base for exploring the area. Guests can start their day off right with a fantastic breakfast that offers plenty of options to choose from, including a nice Full English. The dinner experience at Crabwall Manor & Spa - BW Signature Collection seems to be a mixed bag with some guests thoroughly enjoying their meals while others found the limited and below-par menu disappointing. The hotel offers a variety of rooms, including junior suites and superior rooms, which are nicely decorated with comfy beds and good sizes. Guests have mixed opinions on the cleanliness of the hotel, but the staff were generally praised for being friendly and accommodating. The spa area at Crabwall Manor & Spa - BW Signature Collection has received mixed but mostly positive reviews with guests enjoying the pool and spa facilities. The hotel boasts incredibly comfortable and comfy beds, which guests found to be lovely. Overall, Crabwall Manor & Spa - BW Signature Collection is a fantastic location at a great price with excellent facilities and a quirky charm that makes it stand out.
Show more Categories

Hotel with Spa

Hotel with Swimming Pool

Heated Pool Indoor Pool

Boutique-style Hotel

Brookside Hotel & Restaurant ,Suitable for Solo Travelers, Couples, Families, Groups Education trips & Contractors welcome

Hotel in Chester

8.3

Very Good

From C$118

Info Summary of reviewsBrookside Hotel & Restaurant, suitable for a variety of travelers including solo explorers, couples, families, groups, those on educational trips and contractors, garners positive reviews across multiple categories.

The location is a standout, offering convenient access to Chester city centre—just a pleasant walk away—while maintaining a peaceful, quiet atmosphere. Its proximity to key sites and efficient public transportation makes it ideal for those looking to explore the city.

Guests praise the breakfast for its variety and quality, often highlighting the delicious, freshly prepared options and efficient service. The dinner experience also receives acclaim for its tasty, well-presented dishes and friendly service with several reviews noting the excellent value for money. Both meal times contribute to an overall satisfying dining experience.

Rooms are generally well-received for their cleanliness, modern amenities and comfortable feel. Despite some variability in size and occasional minor maintenance issues, many guests describe their accommodations as cozy and charming. The hotel's exceptional cleanliness is repeatedly highlighted with well-maintained facilities and diligent housekeeping ensuring a hygienic environment.

The hotel staff are frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Though the Wi-Fi quality is mixed with some noting reliable performance and others mentioning connectivity issues, it remains functional for most needs.

Parking, though convenient with free on-site options, can be limited and tight, which may pose challenges for larger vehicles. Despite this, many guests manage to appreciate the secure parking facilities.

Family travelers find the hotel particularly welcoming with a friendly atmosphere, comfortable family rooms and convenient amenities. Bed comfort also receives mixed reviews with many finding them cozy while a few cite the need for updates.

As a three-star establishment, Brookside Hotel & Restaurant meets expectations with a blend of classic amenities and budget-friendly service, offering a solid and reliable stay. Overall, Brookside Hotel & Restaurant is a commendable choice for a wide range of travelers, providing a pleasant and accommodating environment in Chester.
Show more Categories

Historic Hotel

Family Friendly Hotel

Business Hotel

Hotel Indigo - Chester, an IHG Hotel

Hotel in Chester

8.9

Excellent

From C$163

Info Summary of reviewsHotel Indigo - Chester, an IHG Hotel, emerges as an impressive and highly recommended accommodation choice in the historic city of Chester. The hotel's exceptional location stands out as a key highlight, offering easy accessibility to Chester's main attractions, shops and dining venues. Situated centrally yet maintaining a peaceful setting near Grosvenor Park and the riverside, the hotel provides a serene retreat for guests.

Guests frequently praise the hotel's breakfast offerings, noting the delicious and varied selection including both continental and full English options. The quality of specific dishes like omelettes and eggs royale is commendable, complemented by attentive and friendly service in a welcoming dining atmosphere. While there are some minor complaints about pricing and portion sizes, the overall feedback for breakfast is highly positive.

The Forge restaurant at the hotel receives glowing reviews for its superb culinary experience. Guests appreciate the exceptional quality of the food, particularly the steaks and wild venison and commend the friendly and professional service. Despite some mentions of a limited menu and high prices, the dining experience is considered memorable and of high quality with the bar area also noted for its cozy ambiance and selection of quality drinks.

The rooms at Hotel Indigo - Chester are distinguished by their stylish and modern design, comfortable beds and spacious layouts. Guests appreciate the quirky, themed decor and well-thought-out amenities including large walk-in showers and complimentary drinks and snacks. While some guests note minor issues such as noise from the air conditioning or smaller room sizes, the overall sentiment towards the rooms is overwhelmingly positive.

Cleanliness is a strong suit of the hotel with many guests highlighting the immaculate condition of the rooms and communal areas. The hotel maintains high standards of hygiene, contributing to its pleasant ambiance. Minor criticisms, such as occasional dusty areas or soap residue, are rare and do not detract from the overall cleanliness.

The hotel staff are frequently praised for their friendliness, professionalism and exceptional service. Guests feel well-treated and valued with the staff going above and beyond to ensure a pleasant and memorable stay. Special mentions of staff members who provide standout service further enhance the hotel's reputation for hospitality.

The hotel's free WiFi service is generally reliable and meets guests' needs for streaming and browsing, despite occasional connectivity issues. Staff efforts to address any problems reflect the hotel's commitment to guest satisfaction.

Parking presents a notable challenge due to the lack of onsite facilities. Guests must use nearby public car parks, which some find inconvenient. However, the hotel mitigates this with parking discounts and the helpfulness of the staff in guiding guests to parking options is appreciated.

For families, Hotel Indigo - Chester offers practical accommodations and convenient amenities. The proximity to a nearby park and the town center, along with thoughtful touches in the restaurant for young children, make it a good option for family stays despite the limited size of some family rooms and parking challenges.

Comfortable beds, although firm for some, contribute to a good night's sleep with the overall quality and comfort of the accommodations leaving a lasting impression.

In summary, Hotel Indigo - Chester, an IHG Hotel, combines a prime location, stylish decor, high-quality dining and exceptional service to create an inviting and comfortable base for exploring Chester. Despite minor issues with parking and room specifics, the hotel's strengths make it a highly recommended choice for travelers.
Show more Categories

Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

The Townhouse Chester

Hotel in Chester

9.1

Excellent

From C$158

Info Categories

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Ba Ba Guest House

Guest House in Chester

9.3

Excellent

From C$146

Info Categories

Guest House for Honeymoon

Romantic Guest House

Guest House near Nightlife Spots

Holiday Inn Express, Chester Racecourse, an IHG Hotel

Hotel in Chester

8.4

Very Good

From C$129

Info Summary of reviewsThe Holiday Inn Express, Chester Racecourse, an IHG Hotel, is notably praised for its prime location, making it an ideal base for exploring Chester's attractions. Its proximity to the city center, historic sites, shopping areas and dining options is frequently highlighted as a major convenience, complemented by ample and secure free parking on-site.

Guests generally enjoy the complimentary breakfast, appreciating its variety and value, although there are occasional remarks about the need for more fresh hot items. The absence of an on-site restaurant means guests need to plan for lunch and dinner elsewhere, but the staff assist proactively in arranging take-out meals when needed.

The hotel's cleanliness is highly regarded with rooms and public areas maintained to a commendable standard by the housekeeping team. Many guests find the rooms to be clean, comfortable and well-equipped with modern amenities. Some minor issues such as occasional dust, noise from surrounding areas and warm room temperatures due to limited air conditioning are noted, but overall, the room quality is deemed satisfactory and good value.

The staff consistently receive high praise for their friendliness, professionalism and willingness to assist. They significantly enhance the guest experience with their warm welcomes and helpful attitudes across various interactions, from reception to housekeeping.

Free Wi-Fi is appreciated, though its performance can vary, being stronger in public areas compared to some guest rooms. Families find the hotel accommodating with specific mentions of attentive service toward children and family-friendly facilities despite minor issues like bed comfort and room noise.

For nightlife, the hotel's location is a real perk, offering easy access to Chester's vibrant bars and clubs, though this can lead to occasional noise disturbances. Lastly, the hotel's beds are generally described as comfortable, but some guests express a desire for larger-sized options.

In summary, Holiday Inn Express, Chester Racecourse is a highly favored choice for its exceptional location, dedicated staff, cleanliness and overall comfort, making it a reliable option for both leisure and business travelers.
Show more Categories

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Moxy Chester

Hotel in Chester

8.5

Very Good

Info Summary of reviewsMoxy Chester has garnered positive reviews across various categories, making it a favorite among travelers to Chester.

Located along Chester’s picturesque canal, the hotel's location offers convenience and charm with easy access to the train station, city centre, bars, restaurants, historic sites and a nearby Waitrose. The short, scenic canal walk to the city centre is frequently praised, adding to the overall appeal. Guests also appreciate the hotel’s modern, clean facilities, vibrant atmosphere and helpful staff, considering it excellent value for money.

The breakfast offerings receive mixed feedback. Many guests enjoy the wide variety and good quality, from traditional English breakfasts to continental options, including veggie sausages and fresh drinks. However, some have noted organizational issues, chaotic scenes and inadequate food supply during peak times. Despite these occasional shortcomings, breakfast is often seen as decent value, especially when included in the booking.

Dinner at Moxy Chester also has mixed reviews. Positive feedback highlights a diverse menu with fresh, delicious dishes, including highly recommended options like the Chicken Sabnam and various international cuisines. The bar stands out for its friendly ambiance, well-made cocktails and reasonable prices. However, some guests faced limited food options and inconsistent quality with dining atmosphere likened to a canteen and a lack of a dedicated restaurant and room service noted as drawbacks.

Rooms are described as modern, stylish, comfortable and clean. Guests appreciate the well-thought-out decor, cozy beds, smart TVs and strong showers. Minor negatives include issues with room temperatures, noise levels, small room sizes and the absence of certain amenities like a mini-fridge. Nonetheless, the overall design and maintenance receive high marks.

Cleanliness at Moxy Chester is consistently commended. Both rooms and communal areas are described as immaculate and well-maintained. The hotel's modern and stylish atmosphere further enhances the positive experience. Occasionally, minor issues like external window cleanliness or room replenishments are mentioned but do not significantly detract from the overall stellar hygiene standards.

The staff at Moxy Chester are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming environment created by the team, noting prompt assistance and excellent customer service. Specific staff members are often mentioned for going above and beyond to ensure a pleasant stay.

Wi-Fi connectivity is generally strong, fast and reliable, although some guests experience occasional issues, particularly on the third floor or when connecting specific devices. Despite these hiccups, the inclusion of internet in the booking price and satisfactory overall experience is positively acknowledged.

Parking presents challenges due to limited on-site availability, often requiring guests to use off-site options, which can be inconvenient and costly. However, the car park is noted for its safety and the presence of EV charging stations with some spaces specifically for electric and hybrid vehicles.

Families find Moxy Chester particularly accommodating with spacious and comfortable family rooms, a variety of kids' games and activities and a pet-friendly policy. The welcoming staff enhance the family-friendly atmosphere, making it a top choice for those traveling with children and pets.

The beds at Moxy Chester are generally described as comfortable with many guests finding them exceptionally comfy. However, a frequent request is for more pillows, as one per person is typically provided.

Overall, Moxy Chester offers a clean, stylish and comfortable stay with excellent service and a prime location, making it highly recommended for a variety of travelers.
Show more Categories

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel