InfoSummary of reviewsThe Celtic Manor Resort is a luxurious 5-star hotel with exceptional facilities and beautiful surroundings. Guests appreciate the range of bars and restaurants available with some describing the breakfast as excellent and the dinner at The Grill and Rafters restaurant as particularly good. While some guests found the rooms to be outdated and in need of improvement, others found them to be comfortable and well-presented. The cleanliness of the hotel received mixed reviews with some guests finding it spotless and others disappointed with the standard of cleaning. The staff behavior had a significant impact on the guest experience with some guests appreciating the excellent service and others having complaints about terrible management and slow service. The spa and pool facilities received great reviews from guests, who found them to be enjoyable and relaxing. While some guests found the parking fees to be extreme, others appreciated the plentiful parking options. Overall, The Celtic Manor Resort is a must-visit for anyone looking for a luxurious and enjoyable stay. Show more
InfoSummary of reviewsThe Parkway Hotel & Spa is a comfortable and spacious hotel with an excellent location, easily accessible with ample free parking. The hotel's beautiful surroundings, such as the grand park and lovely grounds, make for a peaceful environment for a pleasant stay. The breakfast experience is a mixed bag with some guests raving about the lovely breakfast and impressive selection of options, while others were disappointed with cold food or long wait times. The dinner options available at the hotel varied in quality with some guests enjoying the food in the Lounge, while others found it to be cold and overcooked. The hotel staff are seen as a major asset and contribute to a welcoming and comfortable stay for guests. The cleanliness of the hotel was generally praised by guests, although some areas may need improvement. The spa facilities were described as both good and nice and the swimming pool and hot tub were particularly praised. The beds received mixed reviews with some guests finding them very comfortable, while others thought they were too hard or too soft. Overall, the hotel is considered satisfactory, but not exceptional with some guests feeling that it does not quite measure up to its declared four-star status. Show more
InfoSummary of reviewsThe Manor House at Celtic Manor is a great choice for a family break or business stay with fantastic spa facilities, a beautiful golf court and swimming pool available to guests. The hotel's buffet style breakfast options offer a varied and tasty selection with loads of choice, although some guests experienced issues with breakfast freshness. The dinner options at The Manor House were generally enjoyed by guests with some finding The Pad restaurant to be delicious and friendly, while others had negative experiences at the golf club restaurant due to rude staff and freezing temperatures. Guests enjoy the convenience of The Manor House's location, ideal for visiting the ICC Wales or attending concerts; however, there is a lack of disabled access to the Manor House itself. The cleanliness of the hotel also had mixed reviews with some describing it as grand, modern and immaculately clean, while others felt the decor was tired and in need of updates. Guests had a mixed bag of comments regarding the rooms with cleanliness and size being common positive comments, but many finding them to be subpar and in need of renovation. Despite a few negative reviews regarding staff members and pricing, most guests expressed high levels of satisfaction with the level of service offered by the staff. Finally, The Manor House At Celtic Manor is a stunning location for a golfing break with great views and plenty of options for avid golfers. Show more
InfoSummary of reviewsThe Old Barn Inn, nestled in a picturesque rural setting, is highly regarded for its excellent location and convenient access to the M4 motorway, making it an ideal stop for travelers exploring South Wales or attending local events. Guests praise the serene, countryside charm and modern amenities of the inn, highlighting the comfortable and well-appointed rooms located away from the main building for a quiet and restful stay. The spacious, free car park adds to the convenience for guests.
The inn’s breakfast offerings receive consistent praise for their quality, variety and generous portions, often described as superb, fantastic and outstanding. The efficient and friendly service during breakfast enhances the dining experience, making it a memorable part of many guests' stays. Dinner at The Old Barn Inn also garners commendations for its extensive and high-quality menu, reasonable pricing and delightful atmosphere with standout dishes like stuffed chicken fillet and steak pie frequently mentioned.
Room accommodations are noted for their spaciousness, cleanliness and luxurious touches such as jacuzzi baths and well-equipped suites. Despite minor critiques, the general ambiance is bright and tidy with comfortable beds contributing significantly to a good night's sleep. The inn excels in cleanliness with spotlessly clean and well-maintained rooms and facilities, further supported by a dedicated housekeeping team.
Guests frequently highlight the exceptional staff, describing them as warm, friendly and accommodating, which significantly enhances the overall guest experience. The staff's attentiveness and helpfulness create a welcoming atmosphere, making guests feel at home.
The inn offers reliable free Wi-Fi, although some users report occasional connectivity issues. It is also very family-friendly, providing spacious accommodations and amenities tailored for children, making it a perfect choice for family travel. Golf enthusiasts will find its proximity to premier courses like the Celtic Manor particularly appealing.
Beds at The Old Barn Inn are widely praised for their comfort, contributing to restful sleep for many guests. The inn consistently delivers a solid four-star experience with great value for money, high-quality meals and refined service, making it a venue that guests are eager to revisit.
Accessibility features are well-received with ground-floor rooms and accessible pathways catering to guests with disabilities, despite the absence of elevators posing a minor challenge. The inn also proves to be an ideal honeymoon destination, offering a romantic and intimate atmosphere with exclusive suites and honeymoon packages. Its unique boutique style, lovely decor and cozy ambiance provide a special and personalized experience for guests. Show more
InfoSummary of reviewsMercure Newport is highly regarded for its central location in Newport's city centre, providing easy access to main shopping areas, restaurants, entertainment venues and key transport links. Its proximity to local attractions and transport connections makes it ideal for both leisure and business travelers.
Guests often highlight the clean, comfortable and modern accommodations with impressive city and river views. Rooms are spacious, well-equipped with modern amenities and offer high standards of cleanliness. The comfortable beds ensure a restful night's sleep, contributing to the overall high satisfaction.
The hotel’s breakfast receives widespread acclaim for its variety and quality, featuring both English and continental options, including vegan choices and customized egg styles. Guests appreciate the cheerful and friendly service during breakfast, adding to their positive dining experience. The dinner offerings and room service also impress many with specific praise for dishes like rib eye steak and arancini and for the pleasant atmosphere of the restaurant and bar areas.
Mercure Newport is noted for its cleanliness, consistently praised for being spotless and well-maintained. The facilities, including the gym, are well-kept and convenient, adding to guests' comfort. The gym, though small, provides a variety of equipment and is accessible 24 hours a day.
The staff at Mercure Newport are frequently commended for their friendliness, helpfulness and professionalism, enhancing guests' overall experience. They are attentive to dietary needs and always ready to assist with queries, contributing to the hotel's welcoming atmosphere.
The hotel’s free wifi is generally well-received for its speed and convenience, although there are mixed experiences regarding its reliability.
Mercure Newport is also recognized as family-friendly, offering spacious and clean family rooms with comfortable beds. The staff’s excellent service and child-friendly amenities make it a recommended choice for families.
As a four-star hotel, Mercure Newport lives up to its rating with modern amenities, high-specification rooms and excellent service. It is well-suited for business travelers as well, offering business desks, ample meeting rooms and an overall environment conducive to corporate needs. Its central location and high standards make it an attractive option for both leisure and business stays. Show more
InfoSummary of reviewsColdra Court Hotel by Celtic Manor receives high praise for its convenient location with easy access to the M4 motorway making it ideal for travelers, business events at the nearby International Convention Centre (ICC) and local sightseeing. The peaceful surroundings add to its appeal for both golfers and corporate guests, despite some challenges with signage and access for pedestrians. Most guests find the hotel to be a functional, easy-to-access base that serves a variety of needs.
The breakfast experience has also garnered positive feedback, especially for the helpful and friendly staff. Many guests enjoyed the diverse and delicious breakfast buffet, although some noted inconsistencies in the quality and temperature of the food. Overall, the breakfast staff's attentiveness significantly enhances the morning dining experience.
When it comes to dinner, the hotel impresses with its quality meals and attentive service, particularly at The Rib Restaurant. Guests appreciate the well-cooked and flavorful dishes, although some mentioned slow service and limited menu options. Despite being on the expensive side, the dining experiences generally meet or surpass guests' expectations.
The rooms are spacious and comfortable, often described as clean and well-furnished, though some guests noted issues with heating and the need for updates. The hotel's overall cleanliness is appreciated with many areas, including the pool and spa, praised for being well-maintained. Occasional lapses in housekeeping standards were noted but did not overwhelmingly affect the generally positive sentiment.
The hotel staff is frequently commended for their exceptional dedication and friendliness, playing a crucial role in enhancing the overall guest experience. While isolated instances of less favorable interactions were mentioned, the staff's professionalism and warmth stand out as a key highlight.
While the hotel's WiFi service received mixed reviews—some guests found it fast and reliable, others faced connectivity issues and complicated access procedures—the gym and pool facilities are highly praised. The gym is well-equipped and clean and the pool area is a delightful feature, adding to the hotel's relaxing ambiance.
Parking at the hotel is convenient and well-lit, although the additional £8.50 charge per night is often seen as excessive and poorly communicated during booking.
In summary, Coldra Court Hotel by Celtic Manor offers a generally pleasant and comfortable stay with its standout features being the helpful staff, convenient location and well-maintained amenities. While there are areas for improvement, particularly with WiFi and additional charges, the hotel remains a favorable choice for a variety of guests. Show more
InfoSummary of reviewsThe Holiday Inn Newport by IHG, is highly regarded for its excellent location, especially for guests attending events at the ICC Wales or exploring Newport. Its proximity to major road networks and the M4 ensures easy access, making it particularly convenient for travelers and event attendees. The hotel’s serene surroundings and ample parking facilities further enhance its accessibility and appeal.
Guests consistently praise the clean, comfortable rooms that offer modern amenities, including air conditioning, large TVs and walk-in showers. While some furnishings are in need of updating, the overall comfort and cleanliness of the rooms receive high marks. The common areas, recently refurbished, are stylish and welcoming, creating a pleasant atmosphere throughout.
The hotel's dining experiences, including both breakfast and dinner, are well-received. Breakfast is celebrated for its variety and quality with freshly cooked meals catering to various dietary needs in a clean, comfortable setting. Although there are minor critiques, the overall sentiment remains positive. Dinner offerings are similarly praised with guests enjoying the great value, friendly service and pleasant restaurant environment, despite occasional inconsistencies in certain dishes.
Holiday Inn Newport's exceptional staff consistently enhance the guest experience with their professionalism, friendliness and helpfulness. Numerous reviews highlight specific instances where staff members went above and beyond to accommodate guests’ needs, solidifying a positive impression.
The hotel also caters well to families, offering a family-friendly atmosphere, attentive service and value-adding policies like kids eating free. While some found the rooms a bit cramped for larger families, the general feedback underscores a welcoming and enjoyable stay for both adults and children.
The cleanliness of the hotel is often commended, from the spotless rooms to the well-maintained common areas. Despite occasional issues, such as dated furniture or specific cleaning lapses, the overall perception of cleanliness remains favorable.
The pool receives mixed reviews with some guests appreciating its quiet and relaxing environment, while others note that it could benefit from modernization and more consistent maintenance.
In summary, the Holiday Inn Newport provides a comfortable, convenient and welcoming environment, particularly for guests with specific agendas tied to the ICC Wales and the surrounding areas. The hotel offers good value for money, supported by its commendable service, dining options, cleanliness and family-friendly amenities. Show more
InfoSummary of reviewsThe Priory Hotel, nested in the historic town of Caerleon, enjoys high praise for its exceptional location, which provides easy access to Roman sites and local amenities. Guests are charmed by its beautiful grounds, lovely gardens and the hotel's well-preserved décor.
The dining experience, particularly dinner, is a highlight for many visitors. Guests rave about the high-quality, delicious food and excellent service, often comparing it to Michelin-starred dining. While breakfast receives mixed reviews, many enjoy the fresh, cooked-to-order meals and the generous portions, despite some desiring more traditional offerings.
Accommodations at The Priory Hotel are highly regarded for their comfort and cleanliness. Rooms are described as spacious, tastefully decorated and equipped with modern amenities like Bluetooth radio/speaker sets and high-quality bedding. The hotel’s dedication to cleanliness extends throughout the property with public areas and gardens maintained to high standards.
The staff at The Priory Hotel are frequently lauded for their friendliness, helpfulness and warm hospitality. Guests feel well-cared-for with many mentioning individual staff members who went above and beyond to enhance their stay.
The hotel’s parking facilities also receive positive feedback, appreciated for their ample space, convenience and security. Despite some minor noise issues, the parking experience is generally stress-free and adds to the overall convenience of staying at the hotel.
While the WiFi service and bedding experience receive mixed reviews with some guests pointing out intermittent reception and hard or small beds, the overall guest experience remains positive. The hotel's commitment to providing a welcoming and relaxing environment shines through, despite a few areas needing improvement.
As a three-star establishment, The Priory Hotel exceeds expectations with its historical charm, stylish décor and superior service that rivals higher-rated accommodations. Overall, The Priory Hotel impresses with its superb location, delicious dining, comfortable and clean rooms and attentive staff, making it a memorable and desirable destination for travelers. Show more
InfoSummary of reviewsQuay Apartments Clarence House offers a standout accommodation experience in Newport, highly praised for its exceptional location, cleanliness and overall comfort. Situated conveniently close to the town center, train station and major transport links, these apartments are ideally positioned for easy access to shopping, dining and entertainment. The views from higher floors, overlooking the river and city, add a picturesque element to the stay.
The apartments themselves are modern, spacious and well-equipped, featuring full kitchens with necessary appliances, ensuring convenience for both short and extended stays. Guests appreciate the calm and quiet surroundings and the superb parking facilities available for a reasonable additional cost. Despite some concerns about the area’s exterior, the internal atmosphere remains inviting and well-maintained.
Cleanliness is a hallmark of Quay Apartments Clarence House with guests frequently noting the spotless condition and high hygiene standards throughout. The friendly and helpful staff play a crucial role in enhancing the guest experience, frequently going above and beyond to ensure a pleasant and hassle-free stay. Specific mentions of standout staff members further underscore the personalized and professional service provided.
However, the Wi-Fi service could benefit from improvements, as many guests encountered issues with instability and slow speeds. Additionally, while the parking is affordable and conveniently located, the area’s condition and safety could be improved.
Overall, Quay Apartments Clarence House is a strong choice for travelers seeking modern amenities, comfort and convenience in Newport. The combination of exceptional location, spacious and clean accommodations and welcoming staff ensures a positive and memorable visit for most guests. Show more
InfoSummary of reviewsThe ibis budget Newport boasts a notably advantageous location, particularly for those traveling via the M4 motorway, providing easy access to Newport and Cardiff. This strategic placement is ideal for business travelers with ample parking making arrivals stress-free. While it's a 30-minute walk from Newport's town center, the tranquil surroundings and minimal noise from the motorway make it a convenient spot for short stays, especially for those utilizing nearby amenities such as Tesco and Harvester.
The hotel's breakfast receives commendation for its variety and freshness, offering a satisfying continental selection that includes items like eggs, ham, cheese, fresh croissants and cereals. The friendly staff and value for money further enhance the breakfast experience, though some guests wished for a cooked breakfast option.
Room reviews are mixed with praise for cleanliness and comfort, particularly noting the lovely showers and comfortable beds. However, some guests find the rooms small and the decor outdated. Issues like low toilets, old mattresses and occasional noise from the motorway are mentioned. Despite these, the rooms are generally seen as meeting basic expectations for a budget hotel.
Cleanliness at the ibis budget Newport is often highlighted positively with many reporting a spotless environment and well-maintained facilities. Nevertheless, some reviews note occasional lapses in housekeeping, including dusty areas and unclean floors. Despite this, the overall impression is of a generally clean hotel.
The staff receives high praise for their helpfulness, friendliness and attentiveness, significantly contributing to a positive guest experience. Instances of exceptional customer service are frequently mentioned, underscoring the staff as a major asset to the hotel.
WiFi is consistently reliable and free, appreciated by guests for its strong and stable connection throughout the hotel. The parking facilities are largely adequate and convenient, though issues can arise during peak times with space availability and non-permit holders occupying disabled spaces.
Family travelers appreciate the hotel's location and friendly staff, though room size and lack of child-friendly amenities are common concerns. The ibis budget Newport is practical for short family stays but may lack space and comfort for larger families or longer visits.
Beds are generally comfortable with many guests noting good sleep quality thanks to clean and cosy bedding. Some concerns about mattress firmness and bed size exist, but overall satisfaction with sleep quality is high.
Accessibility features include dedicated disabled parking, functional lifts and supportive staff, though areas for improvement remain, such as ensuring all facilities are fully navigable for wheelchair users.
Finally, the ibis budget Newport is noted as a pet-friendly hotel, accommodating dogs for a small fee and offering nearby walking options. While a designated garden area is lacking, the hotel's atmosphere and services are appreciated by pet owners, making it a favorable choice for those traveling with dogs.
In summary, the ibis budget Newport meets the needs of budget-conscious travelers, offering clean, comfortable accommodations, friendly service and convenient amenities, though it may benefit from updates to room decor and size, as well as enhanced accessibility features. Show more
InfoSummary of reviewsThe Gateway Hotel in Newport is well-regarded for its central location, making it an attractive option for visitors looking for convenience and accessibility. It is near the city center, train station and popular venues, which adds considerable value, particularly for those attending events at Rodney Parade or the Newport County Football Ground. While some reviews mention traffic noise and less inspiring surroundings, guests largely find the practical location to be a significant advantage.
The breakfast experience at Gateway Hotel is generally positive with many guests appreciating the freshly cooked, delicious meals and the accommodating staff. The menu offers a variety of items, including a full English breakfast and halal options, though it can sometimes feel limited. Despite occasional concerns about slow service and a basic selection, the overall sentiment remains favorable, highlighting the breakfast as a good start to the day.
The hotel does have room for improvement in its dining amenities, particularly for dinner. Guests have expressed disappointment over the lack of a proper restaurant, often needing to venture into town or opt for takeaway meals. The quality of some meat options has also been called into question, suggesting the need for better dining facilities.
Rooms at the Gateway Hotel receive mixed but generally positive feedback. Guests appreciate the spaciousness, cleanliness and modern décor. While there are some issues noted, such as outdated features and occasional noise disturbances, the rooms mostly meet or exceed expectations, providing good value for money. The pleasant and professional staff further enhances the guest experience.
Cleanliness is a standout feature with many guests commending the spotless conditions of both rooms and bathrooms. Even though there are a few isolated reports of old carpets and minor cleanliness issues, the hotel is overall praised for its clean and comfortable accommodations.
The staff at Gateway Hotel are frequently highlighted for their friendliness, efficiency and courteousness. With some minor criticisms about reception presence and language skills, the overall feedback is positive, reflecting a warm and welcoming atmosphere that contributes significantly to guest satisfaction.
The hotel’s free WiFi service is appreciated for its good speed and reliability, although a few guests mentioned the lack of information about the internet and the suggestion for password protection.
For families, Gateway Hotel provides a welcoming environment with well-sized rooms and a homely atmosphere. Children enjoy their stay, creating a positive experience for families, although occasional noise from kids is noted.
Bed comfort varies among guests with many finding the beds clean and comfortable, while others had issues with firmness, lumpy mattresses or maintenance concerns. Despite these varying experiences, most reviews leaned towards positive remarks on bed quality.
Lastly, the hotel is equipped with features to accommodate guests with disabilities, such as ground floor rooms and wheelchair accessibility. However, the absence of an elevator might be a consideration for some. Free on-site parking and the proximity to public transport add to the convenience for all visitors.
In summary, Gateway Hotel offers a well-rounded stay with particular praise for its location, cleanliness and friendly staff. Though there are areas that could benefit from enhancements, particularly in dining options and bed quality, the overall experience for most guests is positive, contributing to a pleasant and practical stay. Show more
InfoSummary of reviewsGateway Express generally receives positive feedback, especially for its convenient location and great value for money. Positioned in a beautiful area near the river, it offers easy access to the city center, local dining, entertainment and main transport hubs, making it ideal for both business and leisure travelers. Despite this central positioning, the surroundings remain tranquil, providing a peaceful retreat.
Many guests found the rooms to be clean, tidy and equipped with basic amenities like tea and coffee making facilities. The beds, while a mixed point, were often praised for their comfort. Good Wi-Fi and friendly, helpful staff further enhance the guest experience. However, some concerns were raised about room size, occasional unpleasant smells and the need for updates in decor and facilities.
The hotel's breakfast garnered mixed reactions. While some appreciated the affordability and quality, others felt the variety could be improved and noted issues with communication regarding breakfast options.
Cleanliness in the hotel also received varied reviews. Many guests praised the daily serviced, clean rooms and bathrooms, but some pointed out issues with dirty carpets, blinds and general neglect in common areas.
Overall, Gateway Express stands out for its strategic location, friendly staff and affordability, making it a popular choice for short stays. Despite some areas needing improvement, it provides a cost-effective and comfortable option for travelers. Show more
InfoSummary of reviewsThe New Inn by Greene King Inns offers a well-regarded and convenient location, praised for its accessibility to major roadways and key destinations like the ICC, Celtic Manor and Cardiff. Its quiet, peaceful setting despite its motorway proximity is frequently highlighted, making it a restful retreat for both business and leisure travelers. Ample parking and pet-friendly big fields further enhance the guest experience.
Breakfast at the New Inn receives mixed reviews. When well-executed, it is hearty, delicious and great value with a wide array of options, including freshly cooked items. However, inconsistent service and occasional shortages or delays can detract from the overall experience. Still, positive interactions with the staff during breakfast are often noted.
Dinner offerings at the Hungry Horse restaurant are generally praised for their taste, value and variety. Guests enjoy the meal selections and the welcoming atmosphere of the pub. However, some have found the food quality inconsistent with occasional issues related to meal preparation and presentation. Despite this, the overall dining experience is positively received, particularly when the staff's friendly service is taken into account.
The rooms at New Inn are clean, spacious and comfortable, often praised for their modern furnishings, cleanliness and good value. While many guests appreciate the comfortable beds and beautifully cleaned rooms, issues like poor ventilation during summer and occasional signs of wear and tear are noted. Nevertheless, the positives tend to outweigh the negatives, ensuring a pleasant stay.
Cleanliness throughout the hotel is a strong point with numerous guests commending the immaculate rooms and common areas. Staff attentiveness to maintaining a clean environment is frequently acknowledged.
The staff at New Inn are consistently described as friendly, helpful and professional, contributing significantly to guest satisfaction. Specific staff members are often praised for their exceptional service, enhancing the overall experience.
Free WiFi is available throughout the property and is generally reliable, though some guests experience occasional connectivity issues. Despite this, it is a welcome amenity that most guests appreciate.
Parking is another aspect where the New Inn excels, offering free and ample spaces, including EV charging bays. The convenience of parking near the rooms is regularly mentioned, contributing to a hassle-free experience.
Guests have mixed experiences with the beds; many praise them for their comfort, while a few find them overly firm or uncomfortable. Nonetheless, a significant number of reviews highlight restful and cozy stays.
Regarding accessibility, the hotel provides practical features like ramps, lifts and accessible rooms, making it convenient for guests with disabilities. However, the absence of a lift to the upper floors and the occasional unavailability of staff during check-in can pose minor challenges.
Dog-friendly policies at the New Inn are highly appreciated with guests enjoying the accommodating environment for their pets. The high standard of cleanliness is maintained despite the open policy for dogs, making it a popular choice for pet owners.
Overall, the New Inn by Greene King Inns offers a pleasant, comfortable and accessible stay with numerous positive aspects, particularly in terms of location, cleanliness and staff hospitality. The few areas needing improvement do not significantly detract from the overall favorable impressions of this hotel. Show more
