Vivatel Kuala Lumpur
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Summary of reviewsVivatel Kuala Lumpur, strategically located near Starbucks, a mini-market and Viva Mall, provides guests with convenience and easy access to main tourist attractions and the city center. The 7-minute walk to the nearest metro station and variety of nearby food places adds to the enjoyable stay. Public transport options, including the MRT and Grab rides, make city exploration hassle-free. Guests appreciate the pleasant views and comfortable rooms for a good night's sleep.
The breakfast offerings receive high praise for their variety and taste, featuring a mix of local and Western dishes. Guests enjoy the diverse selection, including delicious Malaysian flavors and commend the good service and thoughtful touches like child-friendly plates. While some guests suggest enhancements for the buffet menu, the overall breakfast experience is positive.
Rooms at Vivatel Kuala Lumpur are highlighted for their cleanliness, spaciousness and comfort. With beautiful design and some rooms offering stunning city views, the hotel caters well to families with connecting family rooms and wheelchair-friendly suites. While there are occasional mentions of old facilities and minor cleaning lapses, the overall environment is comfortable and aesthetically pleasing.
Cleanliness is a strong suit for Vivatel Kuala Lumpur with many guests praising the spotless rooms and pleasant public areas. Comfortable beds and positive remarks about housekeeping staff contribute to a clean and cozy stay, though sporadic issues like dusty bathrooms and maintenance problems are noted.
The hotel staff is frequently lauded for their helpfulness and friendliness. Receptionists and duty managers are especially praised for their prompt and courteous service. Although there are occasional mentions of less friendly service, these instances are exceptions rather than the norm. The staff's commitment to guest satisfaction significantly enhances the overall experience.
The swimming pool is another highlight, appreciated for its size and suitability for families. Its spaciousness ensures it never feels crowded, providing a relaxing ambiance for guests of all ages, despite one mention of maintenance issues.
Parking facilities receive mixed reviews with availability and free parking for guests being positives. However, the parking entrance is found confusing, the area dark and occasionally smelly and the layout potentially unsafe. Improvements in signage and lighting could enhance the parking experience. Nevertheless, the hotel's location offers easy access to downtown Kuala Lumpur, making it convenient for those willing to overlook parking shortcomings.
Vivatel Kuala Lumpur is particularly family-friendly, offering spacious connecting family rooms and wheelchair accessibility. Child-friendly amenities like baby cribs and cots, along with a children's pool, cater to the needs of families, making it an ideal choice for trips with children.
Guests consistently praise the hotel's beds, describing them as comfortable and cozy. Spacious, clean queen-sized beds and quality pillows contribute to a restful sleep experience with only a few isolated remarks about sheets.
In summary, Vivatel Kuala Lumpur delivers a comfortable and convenient stay with its strategic location, positive dining experiences, clean and spacious rooms, friendly staff, family-friendly amenities and a pleasant swimming pool. While there are areas for improvement, most guests leave with a positive impression.
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The breakfast offerings receive high praise for their variety and taste, featuring a mix of local and Western dishes. Guests enjoy the diverse selection, including delicious Malaysian flavors and commend the good service and thoughtful touches like child-friendly plates. While some guests suggest enhancements for the buffet menu, the overall breakfast experience is positive.
Rooms at Vivatel Kuala Lumpur are highlighted for their cleanliness, spaciousness and comfort. With beautiful design and some rooms offering stunning city views, the hotel caters well to families with connecting family rooms and wheelchair-friendly suites. While there are occasional mentions of old facilities and minor cleaning lapses, the overall environment is comfortable and aesthetically pleasing.
Cleanliness is a strong suit for Vivatel Kuala Lumpur with many guests praising the spotless rooms and pleasant public areas. Comfortable beds and positive remarks about housekeeping staff contribute to a clean and cozy stay, though sporadic issues like dusty bathrooms and maintenance problems are noted.
The hotel staff is frequently lauded for their helpfulness and friendliness. Receptionists and duty managers are especially praised for their prompt and courteous service. Although there are occasional mentions of less friendly service, these instances are exceptions rather than the norm. The staff's commitment to guest satisfaction significantly enhances the overall experience.
The swimming pool is another highlight, appreciated for its size and suitability for families. Its spaciousness ensures it never feels crowded, providing a relaxing ambiance for guests of all ages, despite one mention of maintenance issues.
Parking facilities receive mixed reviews with availability and free parking for guests being positives. However, the parking entrance is found confusing, the area dark and occasionally smelly and the layout potentially unsafe. Improvements in signage and lighting could enhance the parking experience. Nevertheless, the hotel's location offers easy access to downtown Kuala Lumpur, making it convenient for those willing to overlook parking shortcomings.
Vivatel Kuala Lumpur is particularly family-friendly, offering spacious connecting family rooms and wheelchair accessibility. Child-friendly amenities like baby cribs and cots, along with a children's pool, cater to the needs of families, making it an ideal choice for trips with children.
Guests consistently praise the hotel's beds, describing them as comfortable and cozy. Spacious, clean queen-sized beds and quality pillows contribute to a restful sleep experience with only a few isolated remarks about sheets.
In summary, Vivatel Kuala Lumpur delivers a comfortable and convenient stay with its strategic location, positive dining experiences, clean and spacious rooms, friendly staff, family-friendly amenities and a pleasant swimming pool. While there are areas for improvement, most guests leave with a positive impression.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Vivatel Kuala Lumpur boasts a strategic location that delights its guests. It's conveniently situated next to Starbucks, a mini-market and the Viva Mall, making it easy for visitors to access everyday needs. The area's convenience extends further with its proximity to main tourist attractions and the city center, making exploration straightforward. Guests find it easy to reach the hotel thanks to its great location, just a 7-minute walk to the nearest metro station and with easy access from the carpark. The surrounding vicinity also offers a variety of small food places, adding to the pleasure of staying here. With good public transport links, including the nearby MRT and the option of Grab rides to downtown, getting around the city is hassle-free. Additionally, the pleasant views from the rooms and the comfort of a good night's sleep enhance the overall positive experience.
The breakfast experience at Vivatel Kuala Lumpur receives generally positive feedback with many guests praising the excellent and extensive variety of food options available. Both local and Western dishes are offered, ensuring a varied selection for diners. The breakfast spread includes a range of tasty local cuisines, making it a hit for those looking to sample Malaysian flavors.
Guests commend the wide array of choices, describing the breakfast as delicious and the menu well-curated. There are noteworthy positive remarks about the good service accompanying the breakfast with special touches like cute plates for children enhancing the experience. Additionally, the breakfast's appeal includes its decent taste and good service.
However, some critiques note that the breakfast buffet could be improved with suggestions to keep the food warmer and introduce more varied menu options, particularly for different cultural preferences. A few guests found the breakfast average and lacking excitement, pointing out that the menu could be enhanced and that more traditional Malaysian food items like kuih and roti canai would be a welcome addition.
In summary, while the breakfast at Vivatel Kuala Lumpur is broadly appreciated for its variety and taste, minor improvements could elevate the overall dining experience.
Vivatel Kuala Lumpur offers a generally positive experience with their rooms, especially praised for their cleanliness and spaciousness. Guests highlight the comfortable and beautiful design of the rooms, some of which feature stunning views of the city. The connecting family rooms on the platinum floor receive particular commendation for their suitability for large families, enhancing convenience and comfort. The family suite rooms are noted for being spacious and wheelchair-friendly, making them accessible to a variety of travelers. Beds are frequently mentioned as being large and comfortable, contributing to a restful stay.
Though there are remarks about some old facilities and occasional cleaning lapses, most reviews emphasize the neatness and well-maintained condition of the furniture. Overall, Vivatel Kuala Lumpur succeeds in providing a comfortable and aesthetically pleasing environment for guests, whether they're traveling with families or on a romantic getaway.
Guests of Vivatel Kuala Lumpur have generally positive feedback regarding the hotel beds. Many reviewers highlight the comfort of the mattresses and the quality of sleep they experienced, frequently describing the beds as comfortable and cozy. Comments praise the spaciousness and cleanliness of the beds with some specifically noting the presence of large, clean queen-sized beds. The pillows also received positive mentions for adding to the overall comfort. Despite a few isolated remarks about marks on the sheets, the overall sentiment is that the beds at Vivatel Kuala Lumpur offer a good night's rest.
Vivatel Kuala Lumpur is regularly praised for its commendable cleanliness and friendly staff service. Many guests highlight the spotless, clean rooms and the comfortable, cozy mattresses that enhance their stay. The hotel's lobby and public areas are particularly noted for their fresh fragrance and neat appearance, leaving a strong first impression.
The comfortable beds and clean rooms, whether standard or family connecting rooms, consistently receive positive remarks. Visitors appreciate the overall cleanliness and tidiness of the hotel with some even noting the excellent housekeeping staff who contribute to maintaining high standards.
However, it's important to be aware of occasional criticism regarding room cleanliness. Some guests have encountered issues such as dusty bathrooms, stained bed sheets and poorly maintained floors. There are also mentions of specific concerns like cockroaches, unpleasant bathroom odors and non-working showers which detract from the overall experience.
In summary, while the majority of guests find Vivatel Kuala Lumpur to be a clean and pleasant place to stay, there are sporadic issues that could potentially impact one's visit.
Vivatel Kuala Lumpur boasts a commendable staff service with numerous guests highlighting the helpful and friendly nature of the team. The receptionists receive specific praise for their courteous and prompt service, ensuring swift and efficient check-ins. The staff's willingness to go above and beyond is evident, from accommodating last-minute requests to providing amenities like baby cots. Guests also appreciated the duty managers, highlighting their exceptional assistance and professionalism.
While most interactions are marked with positivity with the majority of the staff being described as polite, well-trained and ever helpful, there were occasional mentions of less friendly service at certain counters. However, these instances appear to be exceptions rather than the norm.
Overall, the Vivatel Kuala Lumpur staff are celebrated for their friendliness, training and commitment to guest satisfaction, contributing significantly to a pleasant stay for visitors.
Vivatel Kuala Lumpur boasts a charming swimming pool that has garnered positive feedback. The pool is described as lovely and large, making it suitable for families with children who particularly enjoy it. Guests have mentioned that the spaciousness of the pool prevents it from feeling crowded, even when other guests are present, allowing for a pleasant and enjoyable experience. While the pool is not particularly deep, its overall ambiance and suitability for a relaxing swim earn high recommendations. Despite one instance of pool maintenance, the majority of reviews reflect a favorable impression of the pool as a key highlight of the hotel.
Vivatel Kuala Lumpur offers parking facilities that have garnered mixed reviews from its guests. On the positive side, parking is available and often free for hotel guests, which is a convenient feature. However, there are several areas where the parking experience could be improved. The parking entrance can be confusing and is shared with the Vivatel hotel, which might be troublesome for first-time visitors. Additionally, the parking area is noted for being dark and occasionally smelly, elements that some guests have found concerning.
Guests have mentioned that the access and exit points of the parking area are not well-designed and share the same entrance, posing potential safety risks with oncoming vehicles. The presence of a high cement divider at the parking entrance adds to the complexity. Disabled parking is not conveniently located near the entrance and overall, the layout can be quite perplexing.
Despite these issues, the hotel's strategic location allows easy access to downtown Kuala Lumpur via a quick Grab ride, which is a redeeming factor for those willing to overlook the parking shortcomings. Improvements in signage and lighting in the parking area could significantly enhance the guest experience.
Vivatel Kuala Lumpur offers a wonderful experience for families, highlighted by spacious and comfortable rooms, making it ideal for family stays. The hotel provides beautiful connecting family rooms, especially on the platinum floor, ensuring convenience for larger families and accommodating grown-up kids with their 2-bedroom set-ups. These family-centric accommodations are also noted for being wheelchair friendly, enhancing accessibility for all guests.
Parents will appreciate the convenience of child-friendly amenities; baby cribs and cots are readily available upon request, making stays with infants hassle-free. The presence of a children's pool adjacent to the adult pool adds to the family-friendly ambiance, allowing kids to enjoy their splash time while parents relax nearby.
Overall, Vivatel Kuala Lumpur is highly suitable for family trips, catering to the needs of both young and grown-up children and providing a comfortable and convenient stay for big families.
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Location
Breakfast
Guests commend the wide array of choices, describing the breakfast as delicious and the menu well-curated. There are noteworthy positive remarks about the good service accompanying the breakfast with special touches like cute plates for children enhancing the experience. Additionally, the breakfast's appeal includes its decent taste and good service.
However, some critiques note that the breakfast buffet could be improved with suggestions to keep the food warmer and introduce more varied menu options, particularly for different cultural preferences. A few guests found the breakfast average and lacking excitement, pointing out that the menu could be enhanced and that more traditional Malaysian food items like kuih and roti canai would be a welcome addition.
In summary, while the breakfast at Vivatel Kuala Lumpur is broadly appreciated for its variety and taste, minor improvements could elevate the overall dining experience.
Rooms
Though there are remarks about some old facilities and occasional cleaning lapses, most reviews emphasize the neatness and well-maintained condition of the furniture. Overall, Vivatel Kuala Lumpur succeeds in providing a comfortable and aesthetically pleasing environment for guests, whether they're traveling with families or on a romantic getaway.
Beds
Cleanliness
The comfortable beds and clean rooms, whether standard or family connecting rooms, consistently receive positive remarks. Visitors appreciate the overall cleanliness and tidiness of the hotel with some even noting the excellent housekeeping staff who contribute to maintaining high standards.
However, it's important to be aware of occasional criticism regarding room cleanliness. Some guests have encountered issues such as dusty bathrooms, stained bed sheets and poorly maintained floors. There are also mentions of specific concerns like cockroaches, unpleasant bathroom odors and non-working showers which detract from the overall experience.
In summary, while the majority of guests find Vivatel Kuala Lumpur to be a clean and pleasant place to stay, there are sporadic issues that could potentially impact one's visit.
Staff
While most interactions are marked with positivity with the majority of the staff being described as polite, well-trained and ever helpful, there were occasional mentions of less friendly service at certain counters. However, these instances appear to be exceptions rather than the norm.
Overall, the Vivatel Kuala Lumpur staff are celebrated for their friendliness, training and commitment to guest satisfaction, contributing significantly to a pleasant stay for visitors.
Pool
Parking
Guests have mentioned that the access and exit points of the parking area are not well-designed and share the same entrance, posing potential safety risks with oncoming vehicles. The presence of a high cement divider at the parking entrance adds to the complexity. Disabled parking is not conveniently located near the entrance and overall, the layout can be quite perplexing.
Despite these issues, the hotel's strategic location allows easy access to downtown Kuala Lumpur via a quick Grab ride, which is a redeeming factor for those willing to overlook the parking shortcomings. Improvements in signage and lighting in the parking area could significantly enhance the guest experience.
Family
Parents will appreciate the convenience of child-friendly amenities; baby cribs and cots are readily available upon request, making stays with infants hassle-free. The presence of a children's pool adjacent to the adult pool adds to the family-friendly ambiance, allowing kids to enjoy their splash time while parents relax nearby.
Overall, Vivatel Kuala Lumpur is highly suitable for family trips, catering to the needs of both young and grown-up children and providing a comfortable and convenient stay for big families.
Yes, Vivatel Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vivatel Kuala Lumpur.
No, Vivatel Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Vivatel Kuala Lumpur.
Yes, Vivatel Kuala Lumpur has a gym.
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