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Summary of reviewsEPIC Apartments Tunnage Square in Liverpool offers an exceptional location, praised for its central position near key attractions like Liverpool One, with easy access to shops, restaurants, and transport links. Guests often highlight the convenience of exploring the city, complemented by spacious and modern accommodations that provide great value for money. The self-check-in process and cozy atmosphere contribute to a comfortable and convenient stay, making it a popular choice for both short and extended visits.
The cleanliness of the apartments receives mixed reviews. Many guests describe them as clean, comfortable, and beautifully decorated, with some even calling them spotless. However, there are notable issues regarding dust, stained mattresses, mold, and dirty linens, as well as inadequate kitchen supplies and maintenance. These concerns suggest a need for more consistent upkeep to improve the guest experience.
The staff at EPIC Apartments are frequently lauded for their friendliness and helpfulness, often going above and beyond to ensure a pleasant stay. While most interactions are positive, a few reviews indicate that not all staff consistently provide the same level of service. Nevertheless, the warmth and hospitality of the majority of the staff significantly enhance the overall experience.
Guests generally enjoy a comfortable night's sleep in the main beds, with ample pillows and spotless bedding. However, the sofa beds draw criticism for being uncomfortable, stained, and sometimes broken, posing issues for families needing extra sleeping arrangements. Despite this, the apartments maintain their appeal through their clean environment and comfortable primary beds, underlining the need for improvements in sofa bed quality to ensure a consistently high standard of accommodation. Show more
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Dog Friendly Apartment
Cheap Apartment
Accessible Apartment
Room Types
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 3 beds.
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 3 beds.
One-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit offers 3 beds.
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 3 beds.
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 3 beds.
One-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit offers 3 beds.
Penthouse ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a dining area. The unit has 2 beds.
Guest Reviews
Location
EPIC Apartments Tunnage Square boasts an unparalleled location in the heart of Liverpool, making it an ideal choice for visitors looking to explore the city. With easy access to shops, restaurants, and transport links, guests consistently highlight the convenience of staying within walking distance of key attractions like Liverpool One. The central location is perfect for those eager to immerse themselves in the vibrant life of the city, while also enjoying the comfort of spacious and modern accommodations. The apartments are praised not only for their prime positioning but also for their clean, tidy, and well-designed spaces that offer great value for money. Guests appreciate the effortless self-check-in process and the cozy atmosphere, making their stay both comfortable and convenient. Whether visiting for a short break or an extended adventure, EPIC Apartments' location and facilities provide everything needed for a memorable trip to Liverpool.
Beds
EPIC Apartments Tunnage Square offers a generally positive experience for those prioritizing a good night’s sleep. Many guests appreciate the comfort of the main beds, noting them as extremely comfy with an ample selection of pillows to suit various preferences. Additionally, the bedding and towels are often described as spotless, contributing to a clean and inviting atmosphere. However, the sofa beds tell a different story. Reviews commonly mention issues such as uncomfortable mattresses, stains, and even broken frames, making them unsuitable, especially for families with children. Guests who opt for the main beds can expect an enjoyable rest, but those needing extra sleeping arrangements should be cautious, as the sofa beds fail to match the quality of the primary beds. Overall, the apartment’s appeal is enhanced by its clean environment and comfy primary beds, although significant improvements are needed for the sofa beds.
Cleanliness
EPIC Apartments Tunnage Square has garnered a mix of feedback regarding its cleanliness. On the positive side, many guests found the apartments to be very clean, comfortable, and spacious, with some describing them as beautifully decorated and well-appointed. The location is highlighted as fantastic, providing easy access to the town center, and the staff is noted for their friendliness. Some guests even described the apartments as spotless, appreciating the modern design and overall tidiness.
However, there are notable concerns about the apartment's cleanliness and maintenance. Several reviews pointed out serious issues like dust accumulation, stained mattresses, mold in the shower, and dirty linens. The presence of traces from previous renters, such as damages and leftover items, also detracted from the experience. Complaints about insufficient kitchen supplies and amenities were also noted, suggesting inconsistency in the upkeep and stocking of the apartments. Despite some glowing reviews, these issues indicate areas that could benefit from improved maintenance and cleaning efforts to ensure a consistent guest experience.
Staff
EPIC Apartments Tunnage Square has garnered attention for its staff, who are widely praised for their friendliness and helpfulness. Many guests found the reception team welcoming, and some noted that communication and responsiveness were exceptional. Visitors frequently described the staff as accommodating and amazing, often going above and beyond to ensure a pleasant stay. However, there is room for improvement in consistency, as a few reviews mentioned that not all staff were as friendly or helpful as others. Overall, the staff's warmth and hospitality are standout qualities that contribute positively to the guest experience.
No, EPIC Apartments Tunnage Square doesn't have any pool.
No, a spa isn't available at EPIC Apartments Tunnage Square.