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Harbour Hotel & Spa Guildford

Guildford , 3 Alexandra Terrace High Street (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHarbour Hotel & Spa Guildford is praised for its excellent location, allowing guests to conveniently explore Guildford and its nearby attractions. The breakfast has mixed reviews with some finding it enjoyable and value for money, while others found it to be basic and overpriced. Reviews of the dinner experience were also mixed, but the food was generally considered lovely albeit expensive. The spacious and clean rooms come with beautiful bathrooms, despite some decor needing updating. The hotel staff were highly commended for their exceptional service and friendly, efficient and helpful manner. The spa was generally enjoyed by guests, but some felt it was small and disappointing for its price and the pool access fee was criticized. The hotel is great for nightlife lovers, but may not be suitable for those seeking a quiet evening due to noise complaints. The comfort of the beds varied. Finally, Harbour Hotel & Spa Guildford is a luxurious destination with modern sophistication, offering guests an exceptional level of service and beautiful surroundings.
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Categories

Hotel with Spa

Located at Guildford Harbour Hotel & Spa, the luxury HarSPA & Club offers a variety of indulgent amenities including a hydrotherapy pool, a plunge pool, a stone oven sauna, and an aromatic crystal steam room. There is also a mud rasul, an extensive fitness center, and an outdoor pool. In addition to its own exclusive product range, the spa partners with Temple Spa, a leading luxury brand known for its unique treatments using only the purest natural ingredients. The spa also offers a selection of spa days and spa breaks for those seeking a peaceful getaway. Enjoy a day or longer with friends, as a treat for someone special, or simply as a way to spoil yourself.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Deluxe Double Room Original artwork, a king-size bed and luxury bathrobes feature in this modern, air conditioned room. Free in-room movies are available on the flat-screen TV.

One-Bedroom Suite Luxurious and relaxing surroundings with American Oak black stained timber veneer, Sylvana Satin scatter cushions, illuminated hanging rail, black roman blinds to make your room as dark as possible for a good sleep, Newstone Dark Grey Scored Surface bathroom tiling, mirror demister, separate bath and shower.

Business Double Room This air-conditioned room includes a flat-screen TV and a sleek en-suite bathroom with a bath, separate shower, and complimentary toiletries.

Standard Double Room This double room has a private bathroom, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Deluxe Twin Room The single room has private bathroom fitted with a hairdryer and slippers. The unit has 2 beds.

Standard Twin Room The single room features a tea and coffee maker, as well as a private bathroom boasting a hairdryer. This single room provides a TV. The unit has 2 beds.

Deluxe King Accessible Room This air-conditioned room features a king-size bed, luxury bathrobes and a flat-screen TV with free movies. This room type is wheelchair friendly accessible room.

About Harbour Hotel & Spa Guildford

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Guest Reviews

7.9

Good

Location

The Harbour Hotel & Spa Guildford is located in the heart of Guildford, offering guests a convenient stay near a variety of bars, restaurants and shops. The central location is superb, making it easy to explore the town and nearby attractions, such as the GLive theatre. Reviewers note that the location is excellent and ideal for visiting theatres and concerts. Guests can also easily walk to Guildford High Street and the train station. However, be advised that parking can be limited and expensive. Despite this, the Harbour Hotel & Spa Guildford offers a great location with comfortable accommodations for a fantastic stay in Guildford.

Breakfast

According to guest reviews, the breakfast at Harbour Hotel & Spa Guildford has widely varied. Some guests loved the excellent quality and amazing selection, while others found it to be basic and overpriced. Self-service breakfast was available in a nice bar/breakfast area, but cleanliness was an issue for some with dirty floors around tables. The buffet breakfast had a good selection of cooked and cold dishes, but some guests found that the food was cold, overcooked, or tasteless. The hotel advertised a breakfast room service, but the breakfast wasn't worth the money for some, as they found it to be of Premier Inn level with poor quality coffee, powdered eggs and tetra pack orange juice. All in all, while the breakfast may not always meet everyone's standards, some guests have found it to be tasty, enjoyable and value for money in general.

Dinner

Guests who dine at the Harbour Hotel & Spa Guildford have mixed opinions about their experience. Food at the HarBAR is described as lovely, but the prices are considered expensive, especially as meals come without sides, which must be ordered separately. Some guests found the food in the hotel's restaurant to be nice with 10 steaks being cooked perfectly. However, there were also negative experiences with one guest describing their dinner taking forever to arrive. Private events in the Long Bar & Grill are a possibility, but some guests were disappointed with the service they received during evening drinks at the HarBAR. Excessive noise also caused some visitors to feel their dining experiences were spoiled.

Rooms

The Harbour Hotel & Spa Guildford offers spacious and clean rooms with beautiful bathrooms, some featuring baths and separate shower cubicles. However, some of the decor in the rooms may be dated, dark or even feature cobwebs, curtains with stains or damage and thin walls. Some rooms may lack fridges, have old TV sets or require maintenance. Despite some shortcomings, the hotel offers comfortable beds, lovely room sizes and modern touches in some areas. The hotel is well located for exploring Guildford and offers on-site parking. Prices for breakfast and parking are a little high and some rooms may need a makeover, but overall, the Harbour Hotel & Spa Guildford offers a nice stay with quiet surroundings and friendly staff.

Beds

The beds at the Harbour Hotel & Spa Guildford have received mixed reviews from guests. Some guests have found the beds to be uncomfortable and noisy with the slightest movement causing squeaks and creaks throughout the night. However, others have described the beds as very comfortable and soooooo comfy. There have also been comments regarding the pillows with some guests stating they were too soft and in need of more or firmer pillows. Despite some negative feedback, many guests have found the beds to be firm and comfortable, making for a great night's sleep. Overall, the comfort of the beds seems to be a hit or miss, but the hotel's convenient location is a plus.

Cleanliness

Guests at the Harbour Hotel & Spa Guildford have mixed reviews when it comes to the cleanliness of the hotel. While some have praised the property for being spotlessly clean and tidy, others felt that certain areas needed more attention. A few guests reported that their rooms were not as clean as they would have liked with issues such as limescale on taps and stains on the carpet. However, many guests were impressed with the spacious and pleasant rooms, which were generally clean and modern. There were also reports of some areas of the hotel being colder than expected, while the spa was described as both cold and disgusting by different guests. Despite these issues, most guests found the hotel to be clean and well-maintained overall with exceptionally courteous staff.

Staff

According to guest reviews, the staff at Harbour Hotel & Spa Guildford were exceptional, offering friendly, efficient and helpful service. The personnel at reception were particularly praised for their polite and welcoming manner. The bar staff were also highly commended for their local knowledge and willingness to go above and beyond for guests. However, there were a few negative reviews citing rude or unhelpful staff. Overall, the hotel's staff were a highlight for many guests with exceptional service provided throughout the hotel's various locations. The spa facilities and communal bar areas were also commended for their relaxing atmosphere and super friendly staff.

Spa

The Harbour Hotel & Spa Guildford offers guests a lovely spa experience with some describing it as exceptional. Stylish and well-equipped, the spa treatments and facilities often exceed guests' expectations. However, some reviews highlight that the spa may be a bit small or disappointing for the price and some guests were surprised to learn that they had to pay extra to access the spa as a hotel guest. Additionally, some guests were let down by the temperature of the pools with the indoor pools feeling like ice buckets. Despite these qualms, most guests enjoyed their time in the spa and appreciated the convenience of its connection to the hotel.

Pool

Guests who were looking forward to relaxing in Harbour Hotel & Spa Guildford's pool varied in their experiences. Some found the indoor pool to be tiny and complain of rowdy fellow swimmers who jumped in and splashed water while they were poolside. Others enjoy the spa jacuzzi but found it barely warm enough. A recurring complaint was the extra fee for pool access, which many felt should be included in the already high room rate. Some guests even claimed that they didn't use the pool because of this additional charge. Along with the loud music, visitors felt that the access to the pool could be improved to justify the extra fee.

Nightlife

Harbour Hotel & Spa Guildford is a great choice for those looking for a lively nightlife scene. The property is located within walking distance from Guildford High Street, offering a variety of bars and restaurants. However, some guests reported noise coming from private parties and the bar area during weekends and Xmas parties. Although the Long Bar and Steak House received positive reviews, the bar area closed quite early for a hotel bar. Some guests complained about the noise levels, including loud music and a disco that resulted in having to change rooms in the middle of the night. Parking was also reported to be insufficient and some guests found the stay to be overpriced with only an average quality breakfast included as standard. Overall, the hotel is a good choice for those looking for a lively late-night atmosphere but may not be suitable for those seeking a quiet and relaxing evening.

Luxury

If you're looking for a luxurious stay in Guildford, look no further than the Harbour Hotel & Spa Guildford. This gorgeous and lovely hotel oozes with style and elegance, making it the perfect destination for those who seek modern sophistication. With a very modern stylish design, the hotel is always clean and well-maintained. From the moment you arrive until the moment you leave, you'll experience an exceptional level of service from the hotel staff. And, of course, the hotel itself is just beautiful. Overall, the Harbour Hotel & Spa Guildford is a must-stay for those who want a touch of luxury during their travels.

Yes, Harbour Hotel & Spa Guildford has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Harbour Hotel & Spa Guildford.

No, Harbour Hotel & Spa Guildford doesn't allow dogs.

No, parking facilities aren't available at Harbour Hotel & Spa Guildford.

Yes, Harbour Hotel & Spa Guildford has a gym.

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