Hilton Garden Inn Memphis Downtown Beale Street
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Summary of reviewsThe Hilton Garden Inn Memphis Downtown Beale Street enjoys a stellar reputation for its prime location in the heart of Memphis, which allows guests easy access to key attractions such as Beale Street, the FedEx Forum and more. The proximity to notable landmarks and entertainment options makes it an excellent choice for visitors keen on exploring the city’s vibrant nightlife, restaurants and shops. Most guests appreciate the convenience of walking to various destinations, enhancing the overall experience.
Breakfast at the hotel has received mixed feedback. Many guests praise the quality and variety, describing it as delicious and complemented by friendly and accommodating staff. However, the $15 price for breakfast is often considered steep with some guests feeling the food is basic and not worth the cost. There were also occasional mentions of cold or dry food and slow replenishment of dishes.
The rooms are generally deemed spacious, clean and comfortable with modern décor and efficient valet services contributing to a pleasant stay. However, some guests have raised issues about street noise, maintenance problems and occasional lapses in cleanliness. Despite these concerns, the overall sentiment towards the rooms remains positive, thanks largely to their comfort and the hotel's excellent location.
Cleanliness at the hotel is somewhat inconsistent. While many guests find the property immaculate and modern, others report issues such as dirty bathrooms, stained carpets and musty smells. The hotel’s staff, however, are frequently praised for their friendliness, helpfulness and excellent customer service, often going above and beyond to ensure guest satisfaction.
The gym facilities receive commendable feedback with guests appreciating the well-maintained, well-equipped workout room. Although opinions on the pool vary, most guests find it clean and satisfactory, despite occasional complaints about heating and towel availability.
Valet parking, exclusive to the hotel, is appreciated for its convenience and the helpfulness of the staff. However, the high cost of parking and the absence of self-parking options are common points of contention among guests.
Family-friendly amenities, including spacious rooms, a game room and a pool, make the hotel a highly recommended destination for families. The beds are generally described as very comfortable, though a few guests found them too firm or had issues with pillows and blankets.
Overall, the Hilton Garden Inn Memphis Downtown Beale Street strikes a balance between comfort and convenience. While there are some areas for improvement, particularly in terms of cleanliness and value for money, the hotel's location, amenities and exceptional staff provide a largely positive experience for visitors.
Categories
Breakfast at the hotel has received mixed feedback. Many guests praise the quality and variety, describing it as delicious and complemented by friendly and accommodating staff. However, the $15 price for breakfast is often considered steep with some guests feeling the food is basic and not worth the cost. There were also occasional mentions of cold or dry food and slow replenishment of dishes.
The rooms are generally deemed spacious, clean and comfortable with modern décor and efficient valet services contributing to a pleasant stay. However, some guests have raised issues about street noise, maintenance problems and occasional lapses in cleanliness. Despite these concerns, the overall sentiment towards the rooms remains positive, thanks largely to their comfort and the hotel's excellent location.
Cleanliness at the hotel is somewhat inconsistent. While many guests find the property immaculate and modern, others report issues such as dirty bathrooms, stained carpets and musty smells. The hotel’s staff, however, are frequently praised for their friendliness, helpfulness and excellent customer service, often going above and beyond to ensure guest satisfaction.
The gym facilities receive commendable feedback with guests appreciating the well-maintained, well-equipped workout room. Although opinions on the pool vary, most guests find it clean and satisfactory, despite occasional complaints about heating and towel availability.
Valet parking, exclusive to the hotel, is appreciated for its convenience and the helpfulness of the staff. However, the high cost of parking and the absence of self-parking options are common points of contention among guests.
Family-friendly amenities, including spacious rooms, a game room and a pool, make the hotel a highly recommended destination for families. The beds are generally described as very comfortable, though a few guests found them too firm or had issues with pillows and blankets.
Overall, the Hilton Garden Inn Memphis Downtown Beale Street strikes a balance between comfort and convenience. While there are some areas for improvement, particularly in terms of cleanliness and value for money, the hotel's location, amenities and exceptional staff provide a largely positive experience for visitors.
Hotel Taking Steps Towards Sustainability
As part of Hilton's Travel with Purpose program, this hotel is committed to reducing its environmental impact. Initiatives include efforts in waste reduction, energy efficiency through measures like LED lighting, and water conservation.
Family Friendly Hotel
Located near Beale Street, this hotel offers convenient access to Memphis's entertainment district. The hotel provides comfortable accommodations and on-site dining options. The location is ideal for families wanting to explore downtown Memphis.
Dog Friendly Hotel
This hotel is listed as pet-friendly and offers a convenient location near Beale Street. It provides standard amenities suitable for a comfortable stay with pets.
Hotel with Swimming Pool
Hilton Garden Inn Memphis Downtown Beale Street includes a well-maintained pool. The pool area offers a convenient and enjoyable amenity for guests.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
The Hilton Garden Inn provides free Wi-Fi, making it convenient for guests to stay connected. Its downtown location and additional amenities contribute to a seamless and productive stay.
Business Hotel
This hotel provides business amenities suitable for travelers needing to stay connected and productive. It offers meeting spaces and services to support business needs. Its location near Beale Street provides convenient access to entertainment.
Hotel with Parking
This hotel offers private parking and available secured self-parking with in/out privileges. Valet parking is not available.
Accessible Hotel
This hotel is recognized for its accessibility features. It offers accessible rooms and public areas.
Hotel with Gym
This hotel has a fitness center for guests.
4-Star Hotel
This hotel offers a convenient downtown location and comfortable accommodations. Guests can enjoy well-equipped rooms, a fitness center, and on-site dining options. The hotel provides a reliable and comfortable stay for exploring Memphis's attractions.
Hotel with Indoor Pool
This Hilton Garden Inn offers an indoor pool for guest relaxation and recreation. A fitness center is also available on the property.
Hotel for Honeymoon
Hotel with Heated Pool
Guest Reviews
Hilton Garden Inn Memphis Downtown Beale Street stands out for its exceptional location, being centrally situated in the heart of Memphis. Guests have consistently highlighted its proximity to key attractions, citing it as just a few minutes away from the iconic Beale Street, the FedEx Forum and the ballpark, making it a convenient spot for exploring the city’s vibrant nightlife, restaurants and shops. The ease of walking to most destinations has been a major plus with many attractions and entertainment options accessible within a short stroll.
The hotel's position close to the Peabody Hotel and Sun Studio also adds to its allure, offering visitors a prime base for sightseeing and attending events. Moreover, the central location is matched with excellent facilities and friendly staff, enhancing the overall experience.
While the reviews reflect a generally positive outlook on the hotel’s cleanliness and spacious rooms, there are occasional complaints about noise and room maintenance. However, these issues seem to be outweighed by the convenience and accessibility provided by the hotel's location.
Overall, the Hilton Garden Inn Memphis Downtown Beale Street is lauded for offering a perfect blend of comfort and convenience, making it an ideal choice for travelers looking to immerse themselves in the city's lively atmosphere. Its central location ensures that guests are never far from the action, truly embodying the mantra of "location, location, location."
The breakfast experience at the Hilton Garden Inn Memphis Downtown Beale Street has received mixed feedback from guests. On the positive side, many guests appreciated the quality and variety of the breakfast, describing it as great, delicious and wonderful. It provided a good start to the day for some with friendly and accommodating staff enhancing the experience.
However, the cost of breakfast has been a frequent point of contention. Several guests found the $15 price tag too high for what was offered, considering the breakfast to be overpriced and not complimentary. Some felt that the food was only okay or basic for the premium price and there were mentions of specific issues such as cold and dry food, hard biscuits and empty dishes. Additionally, there were concerns about the early closing time for breakfast service and the need for better stock replenishment.
Overall, while the breakfast quality was praised by some, the cost and value for money were significant downsides for others. Improvements in both the variety and consistency of food quality could enhance the overall breakfast experience for guests.
The rooms at Hilton Garden Inn Memphis Downtown Beale Street receive mixed feedback from guests. On the positive side, many find the rooms to be spacious, clean and comfortable. The bathroom features, modern decor and cleanliness earn commendations, making the rooms a comfortable choice for short stays. Valet service is frequently praised for its efficiency and helpfulness, adding to the overall positive experience.
However, some issues detract from the guest experience. Several guests note that street-facing rooms can be quite noisy and others report unclean rooms and inadequacies in restocking essentials like soap and toilet paper. Occasional maintenance problems, such as bathroom doors that don't close properly or barn doors falling off their rails, are also mentioned. While many rooms are spacious and well-laid-out, some guests experienced discomfort due to stuffiness or an unpleasant smell.
Overall, while the Hilton Garden Inn Memphis Downtown Beale Street boasts comfortable and well-equipped rooms, there are inconsistencies in cleanliness and maintenance that guests should be aware of. The hotel's convenient location and good value for money, however, remain strong points in its favor.
Guests who stayed at the Hilton Garden Inn Memphis Downtown Beale Street had diverse experiences with the beds. The majority found the beds to be very comfortable, including descriptors like 'amazing', 'comfy' and 'extremely comfortable'. Several guests also appreciated the softness and comfort of the beds and pillows, noting that they slept great.
However, not all feedback was positive. Some guests reported that the beds were hard, stiff or uncomfortable with criticisms of mattresses being too firm or causing discomfort. Additional concerns included flat pillows and insufficient blankets. Despite these varied experiences, the primary sentiment leaned towards a generally comfortable stay with a few notable exceptions regarding bed comfort.
The Hilton Garden Inn Memphis Downtown Beale Street offers a mixed experience when it comes to cleanliness, based on recent guest reviews. Many reviews highlight the hotel's cleanliness positively, describing the property as very clean, immaculate and spotless. Guests appreciate the modern and updated rooms, which are often praised for their cleanliness and comfort. The lobby and common areas are frequently noted to be clean and welcoming.
However, there are several reviews that highlight issues with cleanliness. Some guests reported finding dirty bathrooms, stained carpets in public areas and musty smells from vents. Specific concerns include sticky floors, human hair in bathrooms and poorly cleaned showers. Handprints on room doors and overflowing trash cans were also mentioned. Additionally, the hotel faced criticism for inconsistent cleaning practices with some rooms not being cleaned properly at check-in and slow response times for addressing spills in common areas.
The overall sentiment suggests that while many guests find the hotel clean and comfortable, others have encountered significant cleanliness issues that need to be addressed to ensure a consistent, high-quality experience for all visitors.
At the Hilton Garden Inn Memphis Downtown Beale Street, guest experiences are overwhelmingly positive when it comes to staff interactions. The reviews paint a picture of a team that is sweet, polite and exceptionally welcoming. Front desk staff receive consistent praise for being helpful, supportive and cooperative. Valet personnel, including specific mentions of individuals like Billy, are highlighted as being particularly courteous and helpful. Across various roles and interactions, staff are frequently described as kind, attentive and extremely friendly.
Although some guests note occasional lapses in problem-solving and a lack of apologies in certain situations, these instances appear to be the exception rather than the rule. Most visitors describe the staff as going above and beyond to ensure comfort and satisfaction. Many reviewers note that upon arrival, the staff were very friendly, setting a positive tone for their stay.
Customer service at this hotel is continually praised as "amazing," with particular commendations for the professionalism and friendliness of the staff. Whether interacting with the front desk, valet or other hotel personnel, guests often find the service to be excellent and the staff accommodating. The general consensus indicates that the team at Hilton Garden Inn Memphis Downtown Beale Street works hard to create a warm, welcoming and supportive environment for its guests.
The gym at Hilton Garden Inn Memphis Downtown Beale Street receives notably positive remarks from guests. Descriptions highlight the gym as well-equipped and well-maintained with some even considering it one of the best workout facilities they have encountered at a hotel. Guests appreciate the cleanliness of the fitness room, noting the availability of plenty of towels. Additionally, the helpfulness of the gym attendants contributes to a positive experience. Although some reviews describe the gym as average, the overall sentiment points to a high-quality fitness center with commendable facilities.
The Hilton Garden Inn Memphis Downtown Beale Street features an indoor pool that has garnered mixed reviews. Guests appreciated the cleanliness of both the pool and the pool area, describing the pool as nice and good. However, some mentioned inconsistencies regarding the pool being heated with one commenting that the pool wasn’t heated. Additionally, there were mentions of no changing facilities by the pool and a need for more pool towels. Despite a few criticisms, most guests found the pool satisfactory for their stay.
The Hilton Garden Inn Memphis Downtown Beale Street offers valet parking exclusively and this service has received mixed reviews from guests. Many praised the valet parking team for their helpfulness and friendliness, appreciating the convenience the service provided. Some guests described the valet as a nice feature, highlighting the staff's efficiency and positive demeanor.
However, the cost of valet parking was noted as high by several reviewers with fees ranging from $28 to $35 per night, which some felt were excessive. Guests also expressed a preference for self-parking options, which the hotel does not provide. Additionally, some encountered issues with the speed and organization of the valet service, citing long wait times and occasional disorganization.
Overall, while the valet parking service is well-regarded for its staff and convenience, the high costs and lack of self-parking alternatives were common points of concern.
The Hilton Garden Inn Memphis Downtown Beale Street receives strong recommendations, especially for family visits. Guests appreciate the family-friendly atmosphere and commend the hotel for being a good place for a family stay. The spacious and comfortable rooms cater well to multiple guests, making it convenient for families. Additionally, the hotel features engaging amenities for children, including a game room and a pool, which families took pleasure in during their stay. These amenities collectively contribute to a positive family experience, making the hotel a highly recommended destination for family and friends.
The Hilton Garden Inn Memphis Downtown Beale Street offers a mixed experience for its guests. Many find the hotel to be situated in a good part of town, making it convenient for attending events like weekend conferences. Despite its three-star rating and corresponding service, several reviews suggest that the hotel provides value for money with some guests indicating that the experience was worth the time spent and the price paid. However, a few guests expressed dissatisfaction, stating that the stay was not worth the price per night, hinting at occasional issues such as getting locked out. Overall, the hotel may meet the expectations for a three-star establishment, but perceptions of value can vary among guests.
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Location
The hotel's position close to the Peabody Hotel and Sun Studio also adds to its allure, offering visitors a prime base for sightseeing and attending events. Moreover, the central location is matched with excellent facilities and friendly staff, enhancing the overall experience.
While the reviews reflect a generally positive outlook on the hotel’s cleanliness and spacious rooms, there are occasional complaints about noise and room maintenance. However, these issues seem to be outweighed by the convenience and accessibility provided by the hotel's location.
Overall, the Hilton Garden Inn Memphis Downtown Beale Street is lauded for offering a perfect blend of comfort and convenience, making it an ideal choice for travelers looking to immerse themselves in the city's lively atmosphere. Its central location ensures that guests are never far from the action, truly embodying the mantra of "location, location, location."
Breakfast
However, the cost of breakfast has been a frequent point of contention. Several guests found the $15 price tag too high for what was offered, considering the breakfast to be overpriced and not complimentary. Some felt that the food was only okay or basic for the premium price and there were mentions of specific issues such as cold and dry food, hard biscuits and empty dishes. Additionally, there were concerns about the early closing time for breakfast service and the need for better stock replenishment.
Overall, while the breakfast quality was praised by some, the cost and value for money were significant downsides for others. Improvements in both the variety and consistency of food quality could enhance the overall breakfast experience for guests.
Rooms
However, some issues detract from the guest experience. Several guests note that street-facing rooms can be quite noisy and others report unclean rooms and inadequacies in restocking essentials like soap and toilet paper. Occasional maintenance problems, such as bathroom doors that don't close properly or barn doors falling off their rails, are also mentioned. While many rooms are spacious and well-laid-out, some guests experienced discomfort due to stuffiness or an unpleasant smell.
Overall, while the Hilton Garden Inn Memphis Downtown Beale Street boasts comfortable and well-equipped rooms, there are inconsistencies in cleanliness and maintenance that guests should be aware of. The hotel's convenient location and good value for money, however, remain strong points in its favor.
Beds
However, not all feedback was positive. Some guests reported that the beds were hard, stiff or uncomfortable with criticisms of mattresses being too firm or causing discomfort. Additional concerns included flat pillows and insufficient blankets. Despite these varied experiences, the primary sentiment leaned towards a generally comfortable stay with a few notable exceptions regarding bed comfort.
Cleanliness
However, there are several reviews that highlight issues with cleanliness. Some guests reported finding dirty bathrooms, stained carpets in public areas and musty smells from vents. Specific concerns include sticky floors, human hair in bathrooms and poorly cleaned showers. Handprints on room doors and overflowing trash cans were also mentioned. Additionally, the hotel faced criticism for inconsistent cleaning practices with some rooms not being cleaned properly at check-in and slow response times for addressing spills in common areas.
The overall sentiment suggests that while many guests find the hotel clean and comfortable, others have encountered significant cleanliness issues that need to be addressed to ensure a consistent, high-quality experience for all visitors.
Staff
Although some guests note occasional lapses in problem-solving and a lack of apologies in certain situations, these instances appear to be the exception rather than the rule. Most visitors describe the staff as going above and beyond to ensure comfort and satisfaction. Many reviewers note that upon arrival, the staff were very friendly, setting a positive tone for their stay.
Customer service at this hotel is continually praised as "amazing," with particular commendations for the professionalism and friendliness of the staff. Whether interacting with the front desk, valet or other hotel personnel, guests often find the service to be excellent and the staff accommodating. The general consensus indicates that the team at Hilton Garden Inn Memphis Downtown Beale Street works hard to create a warm, welcoming and supportive environment for its guests.
Gym
Pool
Parking
However, the cost of valet parking was noted as high by several reviewers with fees ranging from $28 to $35 per night, which some felt were excessive. Guests also expressed a preference for self-parking options, which the hotel does not provide. Additionally, some encountered issues with the speed and organization of the valet service, citing long wait times and occasional disorganization.
Overall, while the valet parking service is well-regarded for its staff and convenience, the high costs and lack of self-parking alternatives were common points of concern.
Family
3 Star
Yes, Hilton Garden Inn Memphis Downtown Beale Street has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Memphis Downtown Beale Street.
Yes, Hilton Garden Inn Memphis Downtown Beale Street welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Memphis Downtown Beale Street.
Yes, Hilton Garden Inn Memphis Downtown Beale Street has a gym.
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