Hilton Garden Inn San Luis Obispo/Pismo Beach

Pismo Beach 35.13707000, -120.62028600 , 601 James Way (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hilton Garden Inn San Luis Obispo/Pismo Beach emerges as a popular choice for travelers exploring California's central coast. The hotel's prime location off US 101 is highly praised for its proximity to key destinations like Pismo Beach, Avila Beach and San Luis Obispo. The ease of access to a variety of dining options, shopping at the outlet mall and picturesque local attractions contributes significantly to its appeal.

Guests value the hotel's cleanliness and spacious, well-appointed rooms. Many appreciate the comfortable beds, modern amenities and family-friendly accommodations, such as family suites and rooms with multiple bathrooms. Although some concerns were noted about occasional cleanliness issues and unpleasant odors in certain rooms, the overall consensus is that the hotel maintains a high standard of cleanliness and offers substantial comfort.

The staff at Hilton Garden Inn San Luis Obispo/Pismo Beach is frequently lauded for their friendliness, professionalism and attentiveness. Guests consistently mention the warm welcome they receive upon arrival and the exceptional customer service throughout their stay, which enhances their overall experience. The breakfast service, however, receives mixed reviews; while some praise the food quality and the helpful staff, others feel the cost is too high for the offerings with occasional dissatisfaction about availability and setup.

The hotel features a pool that is well-liked by families, providing a clean and enjoyable space for children to play. Some guests did note issues with heating and upkeep, but these were relatively minor compared to the positive feedback. However, parking fees are a notable drawback with many guests feeling the additional charge is excessive and not clearly communicated.

In summary, Hilton Garden Inn San Luis Obispo/Pismo Beach is recommended for its excellent location, spacious and clean accommodations and friendly staff. Despite some concerns about breakfast costs and parking fees, the hotel's positive attributes make it a desirable place to stay for visitors to the area.
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Categories
Hotel near Golf Courses
Located in Pismo Beach, it is a reasonable distance from Pismo Beach Golf Course and other regional golf options. Provides standard amenities for a comfortable stay near golf courses.

Hotel with Parking
Offers complimentary self-parking free of charge for guests.

3-Star Hotel
This hotel offers standard Hilton amenities and is conveniently located near Pismo Beach. It provides a reliable option for travelers familiar with the Hilton brand.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
King Room with King Bed - Non-Smoking This air-conditioned room features a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

Room with Two Queen Beds - Non-Smoking This air-conditioned room features a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

Queen Room with Two Queen Beds and Patio - Non-Smoking This air-conditioned room features a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

One-Bedroom King Suite This air-conditioned suite features a separate seating area, a work area, a sofa bed, a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

King Room with Bath Tub - Mobility Access This air-conditioned room features a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

Family Suite This air-conditioned suite features a work area, a sofa bed, a flat-screen TV with cable channels, a microwave, a refrigerator and a coffee machine.

Deluxe King Room - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit offers 1 bed.

King Room with Roll-In Shower - Mobility Access The double room offers air conditioning. The unit has 1 bed.

Guest Reviews
7.5
Good
Location
Nestled conveniently off the US 101, Hilton Garden Inn San Luis Obispo/Pismo Beach offers a prime location highly praised by guests. The hotel places visitors within easy reach of Pismo Beach, Avila Beach and San Luis Obispo, making it an ideal base for exploring the central coast. The proximity to a variety of restaurants, an outlet mall and local eateries enhances the convenience further.

Guests appreciate the quiet and picturesque setting, which allows for relaxing stays while still being close to entertainment options. The hotel is also noted for its pet-friendly policy, adding to its appeal for those traveling with furry friends. The location provides easy access to scenic spots and local attractions, perfect for families celebrating special events like weddings.

Additionally, the area around the hotel boasts great scenery and provides easy access to a host of local sites. Whether one is looking for a short drive to the beach and pier or convenient dining options, this hotel’s location offers a blend of tranquility and accessibility that guests find highly favorable.

Breakfast
The breakfast experience at Hilton Garden Inn San Luis Obispo/Pismo Beach has garnered mixed reviews from guests. On the positive end, some guests found the breakfast to be nice and praised the staff for being great and the food excellent. Others appreciated that breakfast was provided and found it reasonable, though occasionally only grab-and-go options were available. However, several guests voiced concerns about the additional cost of breakfast, noting that it was overpriced with mentions of a $20 charge per person and $10 for basic items like a burrito.

Issues were also reported regarding the breakfast setup, such as an empty and cold breakfast room, minimal food offerings and a lack of drink choices. There were comments on the early end time and the need for more staffing to manage the breakfast service efficiently. Some guests were dissatisfied with the absence of breakfast due to staffing issues or COVID-19 restrictions, while others expected a more substantial offering from a Hilton chain hotel.

Rooms
The Hilton Garden Inn San Luis Obispo/Pismo Beach boasts rooms that are consistently praised for their generous size and cleanliness. Many guests highlight the spaciousness of the rooms, which often feature additional amenities such as fridges, desks and even small terraces or patios. The comfort of the beds is also frequently mentioned, adding to the overall positive experience. Specific room options, such as family suites and rooms with two bathrooms, provide ample space and convenience, making them ideal for families or larger groups. However, a few guests did encounter issues with cleanliness and odd smells in certain rooms, which could detract from the otherwise pleasant experience. Despite a few setbacks, the overall consensus underscores the hotel's ability to offer substantial, well-furnished accommodations that deliver comfort and value for the price.

Beds
While staying at the Hilton Garden Inn San Luis Obispo/Pismo Beach, guests had mixed experiences regarding the beds. A number of reviews highlight the beds as comfortable and the rooms as spacious and pleasant. Several guests appreciated the firm mattresses and described the bedding and pillows as comfortable. However, a portion of the feedback indicates that some guests found the mattresses to be hard, lumpy or flat, leading to discomfort. A few reviews also mentioned cleanliness issues, such as sand on the bed upon arrival and a poor room smell. Additionally, some guests found the pillows too soft and inadequate for proper neck support. Overall, while many found the beds satisfactory, there were notable concerns about comfort and cleanliness from other guests.

Cleanliness
The Hilton Garden Inn San Luis Obispo/Pismo Beach generally receives positive remarks for its cleanliness. Many guests highlight that both the rooms and the overall property are very clean, describing the hotel as neat, tidy and well-kept. Positive reviews often mention spacious rooms, spectacular sheets, super comfortable pillows and a modern ambiance. The lobby garners appreciation for its cleanliness and festive decor, especially around holidays. Several visitors note that everything at the hotel smells good and that the environment is conducive to a relaxing stay.

However, there are occasional criticisms about cleanliness with some guests pointing out problems such as filthy bathrooms, moldy shower curtains and dirty baseboards. Carpeting and general room cleanliness have also been noted as issues by a few patrons. Despite these occasional critiques, the overall sentiment emphasizes a clean and beautiful property with exceptionally clean and comfortable rooms making it a recommended choice for travelers seeking a tidy and pleasant stay.

Staff
The staff at Hilton Garden Inn San Luis Obispo/Pismo Beach consistently receives high marks for their friendliness and helpfulness. Many guests highlight the attentive and welcoming nature of the team, pointing out that the front desk receptionists and other staff members go above and beyond to ensure a pleasant stay. The staff's professionalism during check-in and their willingness to accommodate requests for extra pillows are particularly appreciated.

While there are occasional mentions of non-responsiveness or rudeness, these seem to be exceptions rather than the rule. Most reviews emphasize the staff's great customer service, describing them as always smiling and making guests feel comfortable and happy. The location of the hotel also comes up frequently with guests noting the beautiful area and amazing sunset views, further enhanced by the friendly and helpful staff.

Overall, the Hilton Garden Inn San Luis Obispo/Pismo Beach is recommended for the quality of its service, thanks to a dedicated team that makes guests feel welcome and cared for throughout their stay.

Pool
The pool at the Hilton Garden Inn San Luis Obispo/Pismo Beach receives a mix of feedback from guests, mostly highlighting positive experiences. Many visitors found the pool to be a pleasant feature, especially for families with children, describing it as a lovely area that's perfect for kids to splash around in. The pool is conveniently situated in a nice central area, making it easy to access for guests.

However, some reviews mentioned drawbacks, such as the lack of a spa and the pool not being consistently heated to a comfortable level. There were also observations about maintenance issues, like the handicap chair not working and cleanliness around the pool area needing improvement. Despite these concerns, the overall consensus paints the pool as a nice, clean amenity that adds value to the stay.

Parking
The Hilton Garden Inn San Luis Obispo/Pismo Beach receives generally positive reviews regarding many aspects of the hotel, but the parking situation appears to be a notable point of concern for guests. Many visitors have expressed dissatisfaction with the additional cost of parking. The fee ranges from $10 to $30 per day with some guests feeling it was unexpectedly high or not clearly communicated during booking. The parking fee is also noted as an added expense not included in the room rate, which led to surprises for some travelers. Despite the convenience of the hotel's location, the extra charge for parking seems to be a common deterrent. Overall, while guests appreciate various facets of their stay, the parking fees are frequently highlighted as an area needing improvement.


Yes, Hilton Garden Inn San Luis Obispo/Pismo Beach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hilton Garden Inn San Luis Obispo/Pismo Beach.

Yes, Hilton Garden Inn San Luis Obispo/Pismo Beach welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn San Luis Obispo/Pismo Beach.

Yes, Hilton Garden Inn San Luis Obispo/Pismo Beach has a gym.

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