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Eurostars Porto Centro

Porto , Rua Sampaio Bruno, Nº 77 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEurostars Porto Centro consistently receives high praise across several aspects, making it a standout choice for travelers seeking a comfortable and convenient stay in Porto. One of the hotel's most lauded features is its prime location in the heart of the city. Located near São Bento station and within walking distance to key attractions, shops, restaurants and major tourist sites, it serves as an ideal base for exploring Porto. Guests appreciate the central yet peaceful setting, the proximity to public transport and the immaculate condition of the hotel.

The breakfast offerings at Eurostars Porto Centro also receive exceptional reviews. Guests frequently commend the great variety and high quality of the food, describing the breakfast buffet as rich, tasty and often surpassing expectations. Despite some minor criticisms regarding the cost and lack of vegetarian options, the overall feedback is overwhelmingly positive, highlighting the excellent quality, generous portions and well-stocked selections.

The rooms are another strong point, consistently described as spacious, modern and impeccably clean. Guests highlight the comfortable, king-sized beds, tasteful decor and quietness, particularly in rooms facing the courtyard. The cleanliness and maintenance of the rooms contribute significantly to a comfortable and relaxing stay.

Cleanliness extends throughout the hotel with glowing reviews about the spotless condition of both rooms and common areas. The general hygiene standards are noted as exceptional with attentive housekeeping and meticulous sanitization efforts ensuring a pleasant environment.

The hotel's staff also receive high accolades for their friendliness, professionalism and willingness to help. From personalized breakfast service to insightful local recommendations, the staff go above and beyond to provide a positive experience. Notable mentions of staff members like Ricardo and Tania Sousa further emphasize the exceptional service.

While the WiFi service presents a mixed experience with some guests facing connectivity issues and others finding it reliable, the hotel staff's efforts to assist with any problems are appreciated, though language barriers can sometimes complicate effective resolution.

The beds are frequently highlighted as a major plus with many guests enjoying the comfort of king-sized, high-quality bedding. The restful experience contributed significantly to the overall positive stay with many describing the beds as "super comfortable" and "dream beds."

As a four-star hotel, Eurostars Porto Centro generally meets guests' expectations, offering good value for money and reasonable facilities. However, minor issues such as soundproofing, daily water provision and parking have drawn some criticism. Nevertheless, the overall consensus is of a positive experience.

Accessibility for guests with disabilities is well-considered with specific rooms and facilities designed for ease of use. While some minor access challenges exist, the overall accessibility is praised, ensuring a comfortable stay for all guests.

In summary, Eurostars Porto Centro excels in providing a comfortable, well-located and clean accommodation with outstanding service and a hearty breakfast, making it a highly recommended choice for visitors to Porto.
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Categories

Accessible Hotel

This hotel is mentioned as a top accessible hotel in Porto with a great location in the Ribeira district.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

4-Star Hotel

Room Types

Double or Twin Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a minibar and a TV.

Double Room with Sofa Bed The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer.

Junior Suite The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

About Eurostars Porto Centro

License: 7163

Guest Reviews

8.9

Excellent

Location

Eurostars Porto Centro boasts an unparalleled location in the heart of Porto, praised frequently for its convenience and accessibility. Situated near São Bento station and within walking distance of key attractions, shops, restaurants and major tourist sites, it is the perfect base for exploring the city. Guests appreciate the central position, yet it's noted to be peaceful despite the bustling surroundings. The hotel's proximity to public transport, including the subway and bus stations, makes it easy to navigate to the airport and other areas. With mentions of cleanliness, modern amenities and friendly staff, the hotel’s location is often described as superb, unbeatable and ideal for discovering Porto on foot.

Breakfast

Eurostars Porto Centro has garnered an overwhelming amount of positive feedback regarding its breakfast offerings. Guests frequently praised the great variety and high quality of the food available. The breakfast buffet is noted for its abundant and diverse selection, featuring everything from pastries and cereals to eggs and bacon, ensuring there's something for everyone. The breakfast is described as rich, tasty and often exceeding guests' expectations with some lauding it as sensational and extraordinary.

Despite a few comments about the high cost, the general consensus is that the breakfast is very good, complete and of excellent quality. Elements such as freshly prepared egg dishes and fresh orange juice also received special mentions, adding to the overall satisfaction. Furthermore, the attentive and friendly staff contribute to a pleasant dining experience.

On the flip side, a handful of reviews indicated some areas for improvement, such as the need for more variety and better attention to certain dishes. Additionally, vegetarian options were noted as lacking by some guests. Nevertheless, the superb breakfast quality, generous portions and well-stocked buffet left most guests highly satisfied and enthusiastic about their dining experience at Eurostars Porto Centro.

Rooms

The guest reviews highlight that the rooms at Eurostars Porto Centro are consistently spacious, modern and impeccably clean. Numerous positive mentions affirm the rooms are not only large but also well-appointed, featuring comfortable, king-sized beds and modern amenities. Many reviews emphasize the rooms' modern design and tasteful decor, offering a welcoming and pleasant atmosphere. The quietness and soundproofing are notable with rooms facing the courtyard being particularly tranquil. Cleanliness is a recurring theme with rooms frequently described as spotlessly clean and well-maintained. Other highlights include the availability of rooms suited for people with reduced mobility and the presence of useful facilities like sitting areas and French balconies. Overall, Eurostars Porto Centro’s spacious and modern rooms seem to provide a comfortable and relaxing stay, enhanced by excellent service from the staff and a central location.

Beds

The beds at Eurostars Porto Centro have received overwhelmingly positive feedback from guests. Descriptions such as "very comfortable," "king-sized," and "super comfortable" are recurrent, indicating a high standard of comfort. The rooms are praised for being spacious and quiet, which adds to the overall restful experience. Guests frequently mention the large size of the beds with many appreciating the luxury of king-size and even extra-large beds. The bedding is often highlighted for its excellent quality, contributing to the overall comfort.

Multiple reviews note that the beds are not just comfortable but also well-equipped, meeting or exceeding expectations for a quality night's sleep. The term "dream bed" appears, emphasizing an especially high level of comfort. Even those who were not fully impressed mention they still had a good time, suggesting that the comfort of the beds significantly contributed to their overall positive experience.

While there is a rare mention of a bad mattress, such instances are overshadowed by repeated affirmations of bed comfort, cleanliness and spaciousness. The consistent mention of comfortable pillows and bedding further enhances the appeal of the sleeping arrangements. In sum, Eurostars Porto Centro offers an exceptional bed experience, ensuring guests can rest well during their stay.

Cleanliness

Eurostars Porto Centro consistently receives high praise for its impeccable cleanliness. Guests repeatedly highlight the spotless state of the hotel with many describing the rooms as very clean, spacious and well-maintained. The general hygiene standards are noted as exceptional with various reviewers commending the attentive housekeeping and the hotel's meticulous attention to sanitization.

The facilities are often mentioned as new and modern, creating a fresh and pleasant environment. The cleanliness extends to every corner of the hotel, including the bathrooms and common areas, which are kept in pristine condition. Guests also appreciate the comfortable and welcoming atmosphere of the rooms, which contribute to an overall pleasant stay.

While there are occasional remarks about specific issues, such as the need for better ventilation in some areas or minor lapses in housekeeping, the overwhelming majority of feedback underscores a consistently clean and tidy environment. This hotel sets a high standard for cleanliness, making it a recommendable choice for travelers seeking a neat and comfortable accommodation in Porto.

Staff

'Eurostars Porto Centro' boasts an exceptional team of staff, consistently praised for their friendliness, professionalism and helpfulness. Guest reviews highlight the staff's welcoming demeanor and their eagerness to provide assistance, whether it's through personalizing breakfast or offering insightful recommendations for exploring Porto. Notably, individual members like Ricardo and Tania Sousa receive commendations for their exemplary service and professionalism.

The reception staff, in particular, stand out for their attentive and courteous service, often going above and beyond to ensure a pleasant stay. Their proficiency in languages, including Spanish and their warm interactions leave a lasting positive impression on guests. The staff across all areas of the hotel, from check-in to housekeeping, maintain a high level of efficiency and friendliness, contributing significantly to the overall enjoyable experience at the hotel.

Guests frequently mention the exceptional customer service provided by the staff, underscoring the hotel's commitment to creating a welcoming atmosphere. Whether described as attentive, accommodating or simply "amazing," the staff at 'Eurostars Porto Centro' play a pivotal role in making guests feel at home and well cared for during their stay.

Wi-Fi

The WiFi experience at 'Eurostars Porto Centro' presents a mixed bag. Many guests found the WiFi service efficient and reliable, highlighting it as a positive aspect of their stay. However, others encountered significant difficulties accessing the network with some unable to connect at all. Several guests noted that the connectivity issues were not just occasional glitches but persistent problems that detracted from their overall experience. The login process was described as complicated, requiring assistance from the hotel staff to overcome access challenges. Some mentioned that the WiFi instability and the inability to use it in their rooms were particularly frustrating. While staff attempts to resolve these issues were appreciated, language barriers sometimes hampered effective communication. Despite this, the support provided did help some guests connect successfully. Overall, while good WiFi service is available, its inconsistency is a point of concern for guests relying on a stable internet connection.

4 Star

Eurostars Porto Centro is a comfortable hotel boasting friendly and helpful staff, providing an overall good value for money. Guests have enjoyed excellent four-night stays, inclusive of breakfast and find the facilities reasonable for a four-star establishment. The hotel is noted for its superb accommodations, fitting the four-star deluxe category.

However, some aspects fall short of the four-star expectations. Issues such as soundproofing, daily water provision and free parking do not align with what is typically expected from a hotel of this rating. Small inconveniences like needing to call reception to adjust the air conditioner and the relatively high price also detract from the overall experience. Additionally, some complaints about sheets and undisclosed parking options have been noted. Despite these points, the overall feedback highlights a generally positive experience at Eurostars Porto Centro.

Accessible

Eurostars Porto Centro offers commendable accessibility for guests with disabilities. The hotel features rooms specifically designed for individuals with reduced mobility, ensuring comfort and convenience. The accessible shower facilities are tailored for those with mobility difficulties, providing a proper setup for ease of use. Guests have praised the hotel's very good overall accessibility, from the rooms to the public areas, making it a suitable choice for travelers with disabilities. With its central location, the hotel allows for smooth, easy walks around the city. Additionally, public parking is available nearby for an extra cost, which provides an added convenience for those driving. Some areas, such as room 311, have posed access challenges, but the garden area remains easily accessible. Overall, Eurostars Porto Centro is well-equipped to meet the needs of disabled guests.

No, Eurostars Porto Centro doesn't have any pool.

No, a spa isn't available at Eurostars Porto Centro.

No, Eurostars Porto Centro doesn't allow dogs.

No, parking facilities aren't available at Eurostars Porto Centro.

No, Eurostars Porto Centro doesn't have a gym.

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