Almasur Express Punta Arenas
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Summary of reviewsAlmasur Express Punta Arenas offers a prime location in the heart of the city, making it an ideal spot for travelers eager to explore nearby attractions such as the Plaza de Armas and the waterfront. Despite its central location, the hotel provides a tranquil environment, complemented by modern and clean facilities. Guests commend the comfortable and well-decorated rooms along with practical amenities like private parking. Friendly and helpful staff enhance the overall guest experience.
The breakfast at Almasur Express Punta Arenas is frequently praised for its quality, freshness and variety, catering to various dietary needs including options for lactose and gluten-intolerant guests, as well as vegans. While generally seen as delicious and abundant, some guests noted it could be costly and there were occasional mentions of slow replenishment and cold coffee.
The dinner service at the hotel is highly regarded with many guests enjoying the quality and variety of meals. The restaurant offers both local dishes and an extensive menu, providing good value for money. The dining environment is comfortable and the service is described as excellent. Though there are sporadic mentions of inconsistent quality, the dining experience is largely positive.
Rooms at Almasur Express Punta Arenas are noted for their cleanliness and tranquility. Newly renovated rooms with tasteful décor offer comfort and modern amenities. However, the disparity in room sizes with some being quite small, was a point of concern for some guests. Despite this, the overall ambiance is favorable, ensuring a pleasant stay.
Cleanliness is consistently highlighted across reviews with guests appreciating the spotless rooms and common areas and the attentive service by the cleaning staff. However, there were a few instances where cleanliness fell short, particularly concerning floor maintenance in some rooms.
The hotel's staff frequently receive high praise for their friendliness, attentiveness and professional approach. The warm and helpful demeanor of the team significantly contributes to the pleasant stay. Though there were occasional mentions of less favorable interactions at the reception, these were minor compared to the predominantly positive feedback.
WiFi at the hotel receives mixed reviews. While some guests found it to be fast and reliable, others experienced intermittent connectivity and slow speeds. This inconsistency suggests room for improvement in providing dependable internet access.
The fitness facilities, including a small gym and a sauna, are seen as basic but useful. Some guests mentioned that the gym equipment could be updated and more varied.
Parking is a convenient feature with free parking available, though the lot's small size and limited spaces mean it operates on a first-come, first-serve basis. Despite these limitations, guests generally found the parking manageable.
Families find Almasur Express Punta Arenas a welcoming destination, offering a comfortable and clean environment with convenient proximity to local attractions. The hotel actively makes efforts to accommodate family needs with many guests recommending it for family stays.
The beds receive mixed reviews; while many guests find them comfortable and conducive to a good rest, others note issues with the size, especially single and twin beds being too small.
In terms of living up to its four-star rating, opinions vary. Many guests are pleased with the hotel's modern amenities and restful environment, while a few feel it doesn't fully meet four-star standards, particularly due to room sizes and bed dimensions.
For business travelers, Almasur Express Punta Arenas provides suitable facilities ensuring a productive stay. The hotel's overall offerings make it a solid choice for both leisure and business travelers seeking a comfortable and convenient base in Punta Arenas.
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The breakfast at Almasur Express Punta Arenas is frequently praised for its quality, freshness and variety, catering to various dietary needs including options for lactose and gluten-intolerant guests, as well as vegans. While generally seen as delicious and abundant, some guests noted it could be costly and there were occasional mentions of slow replenishment and cold coffee.
The dinner service at the hotel is highly regarded with many guests enjoying the quality and variety of meals. The restaurant offers both local dishes and an extensive menu, providing good value for money. The dining environment is comfortable and the service is described as excellent. Though there are sporadic mentions of inconsistent quality, the dining experience is largely positive.
Rooms at Almasur Express Punta Arenas are noted for their cleanliness and tranquility. Newly renovated rooms with tasteful décor offer comfort and modern amenities. However, the disparity in room sizes with some being quite small, was a point of concern for some guests. Despite this, the overall ambiance is favorable, ensuring a pleasant stay.
Cleanliness is consistently highlighted across reviews with guests appreciating the spotless rooms and common areas and the attentive service by the cleaning staff. However, there were a few instances where cleanliness fell short, particularly concerning floor maintenance in some rooms.
The hotel's staff frequently receive high praise for their friendliness, attentiveness and professional approach. The warm and helpful demeanor of the team significantly contributes to the pleasant stay. Though there were occasional mentions of less favorable interactions at the reception, these were minor compared to the predominantly positive feedback.
WiFi at the hotel receives mixed reviews. While some guests found it to be fast and reliable, others experienced intermittent connectivity and slow speeds. This inconsistency suggests room for improvement in providing dependable internet access.
The fitness facilities, including a small gym and a sauna, are seen as basic but useful. Some guests mentioned that the gym equipment could be updated and more varied.
Parking is a convenient feature with free parking available, though the lot's small size and limited spaces mean it operates on a first-come, first-serve basis. Despite these limitations, guests generally found the parking manageable.
Families find Almasur Express Punta Arenas a welcoming destination, offering a comfortable and clean environment with convenient proximity to local attractions. The hotel actively makes efforts to accommodate family needs with many guests recommending it for family stays.
The beds receive mixed reviews; while many guests find them comfortable and conducive to a good rest, others note issues with the size, especially single and twin beds being too small.
In terms of living up to its four-star rating, opinions vary. Many guests are pleased with the hotel's modern amenities and restful environment, while a few feel it doesn't fully meet four-star standards, particularly due to room sizes and bed dimensions.
For business travelers, Almasur Express Punta Arenas provides suitable facilities ensuring a productive stay. The hotel's overall offerings make it a solid choice for both leisure and business travelers seeking a comfortable and convenient base in Punta Arenas.
Family Friendly Hotel
This family-friendly hotel offers spacious and comfortable guestrooms, including suites with living space and spa baths. It features a gourmet restaurant and a spa, catering to both adults and children.
Business Hotel
This hotel offers comfortable accommodations with free Wi-Fi and is situated close to the main square in Punta Arenas. It provides a business center to facilitate guests' professional needs.
Hotel with Parking
This hotel is included in the selection of accommodations offering parking facilities, making it a relevant option for travelers arriving by car.
Accessible Hotel
This hotel offers queen rooms with disability access, roll-in showers, grab bars, and accessible bathrooms. It also features accessible amenities such as a pool, hot tub, fitness center, accessible bar, lounge, and restaurant. The hotel has wheelchair accessibility and braille/raised signage, ensuring a comfortable and convenient stay for guests with mobility needs.
Hotel with Gym
This hotel provides a gym, allowing guests to engage in physical exercise. Although the gym equipment is older, it is still functional for a basic workout.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Almasur Express Punta Arenas enjoys a highly-praised location in the heart of the city, making it a prime spot for travelers looking to explore the main attractions without hassle. Its central setting places guests within walking distance of key sites like the Plaza de Armas, the waterfront and various shops and restaurants. Despite being centrally located, the hotel maintains a peaceful atmosphere, away from the city's noise. It's lauded for its modern facilities, cleanliness and comfortable rooms, which many guests find cozy and well-decorated. The hotel also offers practical amenities such as private parking, which is a notable convenience in such a central zone. The staff's friendliness and helpfulness further enhance the experience, ensuring a welcoming stay. Whether for a short visit or a longer stay, Almasur Express Punta Arenas stands out for its strategic location and quality service.
Guest reviews of Almasur Express Punta Arenas frequently highlight the breakfast experience as a strong point of the hotel. Descriptions often note the quality, freshness and variety of the breakfast options. Many guests appreciated the completeness and balance offered in the buffet with some even labeling it as spectacular or excellent. It appears that the breakfast caters to various dietary needs, including options for lactose and gluten-intolerant individuals, as well as vegans.
The breakfast service is generally regarded as well-organized and well-attended by the staff with continuous replenishment of items. However, some reviews indicate that the replenishment could be faster and there were occasional mentions of cold coffee and nonfunctional toasters.
While the majority of guests found the breakfast delicious, varied and abundant, a few reviews mentioned it was somewhat costly, not always included in the booking rate and occasionally lacking in variety. In sum, the breakfast at Almasur Express Punta Arenas is widely recognized for its quality with some room for improvement in variety and value.
Almasur Express Punta Arenas boasts a well-regarded dining experience with many guests highlighting the quality and variety of its dinner offerings. The restaurant is noted for its delicious meals, featuring both local dishes and a diverse menu that caters to a range of palates. Diners appreciate the good value for money, citing affordable prices for high-quality food. The service is consistently praised as excellent with attentive and friendly staff contributing to a pleasant dining environment.
The bar and dining areas are comfortable and inviting, making it a popular choice for both solo travelers and groups. The menu is extensive, offering hearty and well-presented meals that satisfy. Typical local dishes bring a flavor of the region to the table and the overall experience is often described as spectacular.
While most reviews are positive, there are occasional mentions of inconsistent quality with some guests noting colder or less flavorful dishes. However, these instances seem rare compared to the widespread acclaim for the restaurant's offerings.
Overall, the dinner service at Almasur Express Punta Arenas earns high marks for its excellent food, great service and reasonable prices, making it a reliable dining option for guests.
Almasur Express Punta Arenas offers an array of rooms that blend comfort and modern amenities. Many guests praise the cleanliness and tranquility of the spaces, highlighting the newly renovated rooms and tasteful décor. The hotel ensures functional and cozy environments, often featuring comfortable beds, efficient heating and necessary amenities, making for a pleasant stay. Rooms in the newer sections are particularly noted for their modern and stylish design.
However, the room sizes can vary significantly with a number of reviews mentioning that some rooms are rather small with limited space for luggage or movement. Bathrooms are often described as compact and in some instances, guests have noted a lack of natural light and disappointing views. Despite these limitations, many guests found their accommodations to be conveniently equipped with features like coffee machines and good water pressure in the showers.
While the smaller rooms might not live up to all expectations, particularly for longer stays, the overall ambiance of the hotel and the consistent cleanliness win favor among many visitors. The common areas are well-kept and spacious and the hotel's quiet environment provides a restful retreat. Though some areas like the sauna and spa are smaller than anticipated, they still contribute to a comfortable experience.
In conclusion, Almasur Express Punta Arenas delivers a mix of well-maintained, comfortable and clean rooms despite the variability in size and light. The modernized rooms and detailed décor add a touch of elegance, enhancing the stay for guests who prioritize aesthetics and comfort.
Almasur Express Punta Arenas offers a variety of insights when it comes to bed comfort. Generally, many visitors praise the beds as being comfortable with numerous mentions of very comfortable beds and pillows, cozy and even luxurious bedding. Some guests specifically highlight the comfort being perfect for rest, labeling the beds as great, spectacular and excellent.
However, reviews also reveal a recurring issue with bed size. Multiple guests found the beds, especially single and twin beds, to be too small and narrow, resulting in some discomfort. There are also isolated complaints about beds being hard or having excessively soft mattresses. Cleanliness of the beds meets basic expectations for most guests with clean linens and well-stocked rooms being noted.
Overall, while the comfort level of the beds at Almasur Express Punta Arenas is generally appreciated, potential visitors might consider bed size preferences, as smaller dimensions have been a point of contention for some.
Almasur Express Punta Arenas has received commendable remarks regarding the cleanliness of its facilities. The hotel consistently ensures an environment that is very clean and well-maintained. Guests have frequently highlighted the spotless conditions of both the rooms and common areas. The hotel's rooms are noted for being clean, comfortable and well-presented with many guests appreciating the attention to detail in keeping everything tidy. The towels, bathrooms and overall hotel areas are kept in excellent condition and several guests praised the attentive and exceptional service provided by the cleaning staff. However, there were a few instances where cleaning was found to be incomplete or lacking, particularly with floor cleanliness and some rooms not being perfectly prepared. Despite these occasional lapses, the overall impression conveyed by guests reveals a high standard of cleanliness, comfort and organization at Almasur Express Punta Arenas.
Guests at Almasur Express Punta Arenas frequently commend the hotel's staff for their remarkable friendliness and attentiveness. Many reviews highlight the professional and accommodating nature of the team with special praise often reserved for their warm and helpful demeanor. Several guests appreciated the staff's willingness to offer food and drinks and found them to be especially accommodating during their stay. The reception, room service and dining room staff are regularly mentioned for providing excellent service.
Despite the abundance of positive feedback, there are occasional mentions of unhelpful or rude behavior, particularly at the reception desk. Some guests noted difficulties during check-in and issues with payment procedures. However, these complaints are in the minority and seem overshadowed by the generally positive experiences reported.
The dedication of the staff to making guests feel welcomed and valued is evident, reflected in descriptions of the service as impeccable, courteous and warm. The friendly and enthusiastic atmosphere created by the team contributes significantly to the overall pleasant experience at the hotel.
The WiFi experience at Almasur Express Punta Arenas is a mixed bag according to guest reviews. On the positive side, some guests found the WiFi to be good, fast and even suitable for streaming services like Netflix. The hotel offers free WiFi, which appeals to many travelers. However, the WiFi signal does not consistently reach all rooms and many guests reported that it was intermittent or not working at all during their stays. Issues such as slow internet speed, poor signal strength and a lack of information regarding internet access and passwords were commonly mentioned. Some visitors were disappointed by the poor WiFi performance, noting that it impacted their overall experience negatively. Despite occasional efficient problem-solving, where WiFi issues were fixed within an hour, the overall consensus suggests that the hotel has room for improvement in providing consistent and reliable internet connectivity.
The fitness facilities at Almasur Express Punta Arenas receive mixed feedback from guests. The gym is generally regarded as useful and accessible, but it tends to be quite basic and small, lacking a variety of machines. Some reviews mention that the equipment is outdated and there is only one cardio machine available. However, the presence of a sauna in the same area as the gym is appreciated and considered a nice touch. While the gym provides utility, there are suggestions for improvements, such as more equipment and relocating it to a separate area to enhance the overall experience.
Almasur Express Punta Arenas offers the convenience of parking right next to the hotel with a significant plus being free parking available for guests. The facility includes uncovered and private parking options as well as parking security. Guests tout the ease of parking and the ability to park their rental vehicles without issues.
However, the hotel's parking lot is notably small with limited and narrow spaces, making it a first come, first serve system. This limited capacity means parking spots often fill up quickly, as many reviewers found it to be full during their stay.
While some appreciate the free parking below the building, a few guests have mentioned that the design and security of the garage could be improved. Additionally, the proximity to the parking area might lead to some noise, especially for rooms overlooking the lot.
Despite the parking area's small size and limited capacity, guests have found it generally manageable and a useful feature during their stay at Almasur Express Punta Arenas.
Almasur Express Punta Arenas presents a warm and family-friendly atmosphere, perfect for those traveling with children. The hotel offers comfortable and clean double beds, ensuring a restful stay for families. While there were some concerns about room arrangements and bathroom conveniences, the attention to keeping family groups together was commendable. Positioned conveniently close to shops and tourist attractions, it serves as an ideal starting point for regional excursions. This 4-star hotel provides a level of comfort and rest that many parents found suitable for their children with multiple reviews specifically recommending it as a family-friendly destination. Despite a few limitations, numerous guests expressed their intention to return with their family, indicating overall satisfaction with the family accommodations at Almasur Express Punta Arenas.
Almasur Express Punta Arenas boasts a mix of reviews with varying opinions on its four-star rating, facilities and services. Many guests appreciated the hotel's complete renovation and modern, new-looking amenities, making their stay pleasant and restful. Phrases like "great for rest" and "very good hotel" suggest that the hotel provides a comfortable environment for relaxation.
While some reviewers highly recommended the hotel, claiming it to be excellent and worth a visit, others felt it did not live up to its advertised four-star status. Some guests were disappointed with the small single beds and bath, expecting at least queen-sized beds for the price paid. There were also comments about the hotel not meeting the same standards as other four-star hotels with some going as far as to state it wouldn’t merit more than three stars given their experience.
On a positive note, the availability of varied facilities was highlighted with the hotel doing its job well as an overnighter. However, there were occasional issues such as billing errors and dissatisfaction with room size. Overall, the feedback for Almasur Express Punta Arenas leans towards mixed with appreciation for its renovations and comfort balanced by critiques of its star rating and expectations for value.
Almasur Express Punta Arenas offers an excellent environment for business travelers, providing well-suited business facilities that ensure a productive stay. The business rooms feature a setup ideal for work, complete with good WiFi and dedicated workspace. Comfortable and spacious rooms further contribute to the hotel's suitability for extended work stays, offering travelers a pleasant room temperature and useful amenities such as a shutter from the coffee maker.
The hotel boasts additional facilities like a lounge area for working and a meeting room, though the latter might be unavailable due to health precautions. Its location is advantageous, being near the city center and the bus terminal, making it convenient for business travelers aiming to stay connected and mobile.
Despite some remarks on the maid service, overall, guests seem completely satisfied with the business amenities. The hotel is described as a first-rate business option with a good price-quality ratio, making it an ideal choice for business stays in Punta Arenas.
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Location
Breakfast
The breakfast service is generally regarded as well-organized and well-attended by the staff with continuous replenishment of items. However, some reviews indicate that the replenishment could be faster and there were occasional mentions of cold coffee and nonfunctional toasters.
While the majority of guests found the breakfast delicious, varied and abundant, a few reviews mentioned it was somewhat costly, not always included in the booking rate and occasionally lacking in variety. In sum, the breakfast at Almasur Express Punta Arenas is widely recognized for its quality with some room for improvement in variety and value.
Dinner
The bar and dining areas are comfortable and inviting, making it a popular choice for both solo travelers and groups. The menu is extensive, offering hearty and well-presented meals that satisfy. Typical local dishes bring a flavor of the region to the table and the overall experience is often described as spectacular.
While most reviews are positive, there are occasional mentions of inconsistent quality with some guests noting colder or less flavorful dishes. However, these instances seem rare compared to the widespread acclaim for the restaurant's offerings.
Overall, the dinner service at Almasur Express Punta Arenas earns high marks for its excellent food, great service and reasonable prices, making it a reliable dining option for guests.
Rooms
However, the room sizes can vary significantly with a number of reviews mentioning that some rooms are rather small with limited space for luggage or movement. Bathrooms are often described as compact and in some instances, guests have noted a lack of natural light and disappointing views. Despite these limitations, many guests found their accommodations to be conveniently equipped with features like coffee machines and good water pressure in the showers.
While the smaller rooms might not live up to all expectations, particularly for longer stays, the overall ambiance of the hotel and the consistent cleanliness win favor among many visitors. The common areas are well-kept and spacious and the hotel's quiet environment provides a restful retreat. Though some areas like the sauna and spa are smaller than anticipated, they still contribute to a comfortable experience.
In conclusion, Almasur Express Punta Arenas delivers a mix of well-maintained, comfortable and clean rooms despite the variability in size and light. The modernized rooms and detailed décor add a touch of elegance, enhancing the stay for guests who prioritize aesthetics and comfort.
Beds
However, reviews also reveal a recurring issue with bed size. Multiple guests found the beds, especially single and twin beds, to be too small and narrow, resulting in some discomfort. There are also isolated complaints about beds being hard or having excessively soft mattresses. Cleanliness of the beds meets basic expectations for most guests with clean linens and well-stocked rooms being noted.
Overall, while the comfort level of the beds at Almasur Express Punta Arenas is generally appreciated, potential visitors might consider bed size preferences, as smaller dimensions have been a point of contention for some.
Cleanliness
Staff
Despite the abundance of positive feedback, there are occasional mentions of unhelpful or rude behavior, particularly at the reception desk. Some guests noted difficulties during check-in and issues with payment procedures. However, these complaints are in the minority and seem overshadowed by the generally positive experiences reported.
The dedication of the staff to making guests feel welcomed and valued is evident, reflected in descriptions of the service as impeccable, courteous and warm. The friendly and enthusiastic atmosphere created by the team contributes significantly to the overall pleasant experience at the hotel.
Wi-Fi
Gym
Parking
However, the hotel's parking lot is notably small with limited and narrow spaces, making it a first come, first serve system. This limited capacity means parking spots often fill up quickly, as many reviewers found it to be full during their stay.
While some appreciate the free parking below the building, a few guests have mentioned that the design and security of the garage could be improved. Additionally, the proximity to the parking area might lead to some noise, especially for rooms overlooking the lot.
Despite the parking area's small size and limited capacity, guests have found it generally manageable and a useful feature during their stay at Almasur Express Punta Arenas.
Family
4 Star
While some reviewers highly recommended the hotel, claiming it to be excellent and worth a visit, others felt it did not live up to its advertised four-star status. Some guests were disappointed with the small single beds and bath, expecting at least queen-sized beds for the price paid. There were also comments about the hotel not meeting the same standards as other four-star hotels with some going as far as to state it wouldn’t merit more than three stars given their experience.
On a positive note, the availability of varied facilities was highlighted with the hotel doing its job well as an overnighter. However, there were occasional issues such as billing errors and dissatisfaction with room size. Overall, the feedback for Almasur Express Punta Arenas leans towards mixed with appreciation for its renovations and comfort balanced by critiques of its star rating and expectations for value.
Business
The hotel boasts additional facilities like a lounge area for working and a meeting room, though the latter might be unavailable due to health precautions. Its location is advantageous, being near the city center and the bus terminal, making it convenient for business travelers aiming to stay connected and mobile.
Despite some remarks on the maid service, overall, guests seem completely satisfied with the business amenities. The hotel is described as a first-rate business option with a good price-quality ratio, making it an ideal choice for business stays in Punta Arenas.
No, Almasur Express Punta Arenas doesn't have any pool.
No, a spa isn't available at Almasur Express Punta Arenas.
No, Almasur Express Punta Arenas doesn't allow dogs.
Yes, parking facilities are available at Almasur Express Punta Arenas.
Yes, Almasur Express Punta Arenas has a gym.
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